Lunch on a Wednesday, 1230 pm arrived. Service was sort of slow. Food was good. Waitress was rather indifferent. Training waitress was nice. read more

Cracker Barrel Old Country Store - Hamburger steak Ok Nothing special - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

Food first: We came in during dinner and got the simple all day breakfast items. I got the mommas french toast with an extra side of hash brown casserole. My sausage was literally burnt and dried to a crisp. The portion of hash brown casserole was incredibly small in comparison to what i've received before at other locations. Eggs were fine and same with the french toast. My mother got the old timers, her eggs were overcooked (over medium and were just fried in all actuality). portion of hash brown casserole was about 4 fork fulls at best. the rest was fine tho. service: now working in the industry i typically can give some slack. however, after coming up to the hostess stand and being greeted by a server being agitated that she hadn't been cut yet wasn't a great start. then, we found out she was our server! so great, Abi genuinely made us feel like we were a burden to her and we weren't really spoken to in a nice manner until it was time for the check. overall, my family dines at cracker barrel often and have never been treated in this way and it is extremely disappointing read more

Clean bathrooms without mold in toilets My baked potato was not warm enough to melt butter or cheese.... I asked if they had any hot ones, the waitress answered, "Ttey are all the same!" Hmmm, MANAGEMENT NEEDS TO STEP IT UP, clean the filth and manage the kitchen food quality! Look at your YELP Rating...2.7 Wonder why?????? read more

Waffle House has better steaks... service always kind of sucks. Don't waste your time, Bob Evan's is better.

Last night my wife and I split a dinner at this Cracker Barrel. We chose one of the new specials: Golden Carolina BBQ Chicken Tenders. We did not ask for the steak fries but the chicken was served on top of them. We chose two other sides, green beans and something else that my wife wanted. We were very disappointed with the "golden" BBQ sauce. It ruined the meal. I ended up wiping it off with some of the spare napkins. There were a good amount of tenders in the order 6 or 7. That was we opted to split it. I had two more sides, cole slaw & grits...can't get enough grits. All the side were good. They need to drop that BBQ sauce. It kinda had a "peachy" flavor. What ever I didn't care for it. Our server was fantastic and the atmosphere was pure Cracker Barrel. It was a little nippy and I was surprised there was no fire. read more

I am a resident and went to lunch here. Food was great but the waitress was rude, not friendly, and very slow. Never checked on me, or asked me for a refill. It took 15-20 minutes to get my check. But what made me give the 1 star is the environment. I could hear arguing in the kitchen with staff. One guy threw a tantrum and yelled through the restaurant when he walked out. read more

I had meat loaf from here 2 days ago and got server food poisoning I thought you know this is how it just looks here so I ate it , the insane amounts of vommit started after and other things , I'm so upsett this was one of my favorite places read more

Grilled chicken was burnt, mash Patato's was lumpy and cold the green beans tasted like day old. The waitress was nice and ask if I wanted something else. I ask for country fried chicken it was good. When I went to pay they charged for the country fried chicken that was $1.00 more and it wasn't what I wanted. Burnt food should never be served! read more

Amazing services great work ethic very nice great attitude. I recommend McKenzie she had a great smile with everything she did. Food was out on time and cooked to perfection read more

Too bad you don't have minus....it was the very worst place I ever had to take my grand children and other family members to. It's placed by a hotel and our food was so slow that some of the children left to be able swim in the pool with out dinner. Four hours of horrible service and nasty food. Not edible. And we sat beside tables not cleaned. read more

We had been excited for the cozy hospitable Cracker Barrel vibes tonight...instead, it ended up being a terrible awful no-good wreck. :D Would like to suggest new management at store 193. We frequent Cracker Barrel often, but this experience was so awful we just had to laugh to avoid crying over the extreme disappointment. Table was sticky and gritty to the touch, immediately requested it to be wiped. (Never happened). Asked for butter for the biscuits 4x. (Never happened). Our server had an earbud in and would pass or stand by the doorway multiple times without assisting us. Multiple items missing from our meal, but upon delivery server did not stay long enough at the table to hear what we needed. Half the food was lukewarm, the other half was burnt to an oily crisp. Requested fresh fries from the manager who promised satisfaction. (Manager never returned, we still didn't get butter. Another plate of "crispy" fries arrived just before we left). Waited with empty glasses through the entire meal, finally received 1 refill just before we left. Dining room was full of dirty tables, but almost no clientele and the servers were just standing around. Not cleaning tables or serving, just hanging around chatting. I snagged my own ketchup from another uncleared table as I despaired it would never appear like the requested butter. read more

Again another place of business that I'm shocked on prior ratings of 2 1/2 stars. We had a young lady named Lakin as our server who was exceptional. The food was delicious. The place was very clean. thing I love most is the Cracker Barrel near my home you have to wait up to about an hour to sit, and we walked in and sat down immediately Again the food was delicious. The service was excellent. every person who waited on us was very friendly. What more does a person want in a restaurant? Plus unlike Belleville Mi they serve alcohol!! read more

Great food amazing service and a very friendly place. Very clean bathrooms. Love the retail shop

Stayed @ the hotel next door so this was a no brainer. I ordered the CFS & it was horribly dry. The salad was the best part & that's just sad read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

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Down home country meals. Consistently good, clean & prompt. I had grilled rainbow trout with Mac n cheese and a loaded baked potato. My husband had southern fried chicken with the same sides. We were both pleasantly full. Service was a bit lacking with no check-ins nor coffee refill. read more

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We were wrapping up a 12 day, 3,600 mile trip and this Cracker Barrel was our last dining stop before landing home. Clean restaurant, VERY pleasant waitress (Linda), clean restrooms, and AWESOME food. Both wife and I got the meatloaf dinner, and I opted for carrots and mashed potatoes for sides. The food arrived at the table hot, and were were ready to continue our journey home. read more

Cracker Barrel Old Country Store - Meatloaf Dinner - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

The sweet tea is horrible would nit recommend .The waiter took forever to bring our drinks and food and never checked up.All through it is a pretty nice place around nice decoration and everything. read more

I really hate to do this but I have to. You know how hot food should be hot and cold food cold? Well this night they must have missed, my meatloaf was thin and icebox cold as was her chicken dinner, asked for mashed potatoes and brown gravy and got white and very little of that, waited all thru the meal for my pinto beans and greens and never got them along with the cornbread and my coke had no ice in it and my wife's coffee was cold as was the waitress, tried to get the waitress but she kept looking the other way, tried to get a Mgr but nobody told him and on another note the sitting area was nasty with tables full of dirty dishes they had to clean a table off just so we could sit down, the only clean place was the bathroom and I couldn't understand that read more

This location really needs some new management. The food was subpar and minimal - even the waitress who brought out my plate said that is the smallest helping of hashbrown casserole that she had seen and said she would bring me extra - but it seems she forgot. So on top of poor portions and lack luster flavor, we had bad service. My overall recommendation is just to skip this place. read more

If the service made the experience this place would be out of business. Party of 6 got no plates with appetizers we had to ask twice. 3 out of 6 side orders were wrong. When we asked for an order of grits about in between the appetizers and food they never made it to the table and when the bill came we asked about it was told I forgot. The waiter never came around to check if we were ok so we never got refills. Not sure if the waiter was just having a bad day or needs to pay attention a little more but the food was good just the service was a bit unusual! Be careful you may get a surprise and not what you asked for. read more

Stopped here on our road trip. Tried the new bacon and egg hash brown casserole, and it was delicious. Two helpings of hashbrown casserole, cheddar cheese melted on top of that, three slices of bacon and an egg scrambled or I opted for over easy served with two biscuits and the obligatory butter and jam bowl. It was just enough! I had forgotten how good their biscuits are! Service was attentive, but not obnoxious. read more

Loved the haddock and loved the dumplings. Chicken salad is very dense and tasty--a worthwhile dish. Great service, good food. I'll be blunt: a first for me with a Cracker Barrel being good. Though I've never been to this specific one. I've been to another half a dozen times and not as good as this one. My mother loves this chain, but I'm always reluctant. But again, this place was a good time and didn't take 30 minutes to get your food like other experiences. But that's sometimes the bane of sit-down restaurants. If you're gonna, then this specific Cracker Barrel. read more

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Was here for brunch this past weekend, the floor was so unbelievably sticky. So disgusting.

Fast and friendly staff. Can't go wrong with this place! Their breakfast is always delicious! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

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Cracker Barrel usually serves a solid and tasty meal for a chain restaurant but this meal wasn't quite up to par. The roast beef was okay but tasted somewhere between one of those pre-cooked entrees you buy at the grocery store and a usual CB meal. The biscuits weren't hard tack or anything but weren't as fresh as usual. At least the fried okra was fresh and hot. On the plus side, they sell Moon Pies and pecan logs in the store so I was able to get a couple of those for the long road trip ahead. This place is okay if you're staying nearby but I'd choose a different location along the road given the choice. read more

Cracker Barrel Old Country Store - Roast beef with apples and tomato/cucumber/onion salad. Okay but not CB's best effort. - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

I've only been to Cracker Barrel a few times in my life, and this experience in West Virginia was actually better than my last Cracker Barrel meal! All Cracker Barrels are similar in the sense that they have an adjoining store and an identical restaurant menu. There is the expected country theme. This location had weekday lunch specials for $5.99 which are a great deal, but I opted for something off the regular menu. My waitress was attentive and friendly throughout the whole meal. She even told me that when I ordered a cup of soup in addition to my entree with two sides, she would just enter me as the system as entree with three sides, since that would be cheaper (I didn't realize soup counted as a side). I ordered the chicken 'n dumplins with turnip greens, sweet potato casserole, and biscuits, plus a cup of campfire beef soup. All of the food came out nice and hot, and you get quite a large serving of the chicken and dumplings. The turnip greens were cooked with meat and were very flavorful, and the sweet potato casserole had a decent amount of pecan (one of my favorite nuts). My meal was only $9.99 before tax, so it was a bargain! Good food, good service, and a pleasant dining atmosphere made for a solid Cracker Barrel visit! read more

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Food has gone downhill on a steady descent. Mash potatoes cold and lumpy. Meat loaf burned on one side. Went on a Friday for fish dinner. Looked line 4 fish nuggets Everyone at table complains to no avail. They haven't ruined Breakfast yet Takes forever to get food and restaurant is not half full. Making other restaurants look good. Atmosphere very good haven't ruined that yet read more

They have amazing breakfast. The you can also order an entree that is just made of with sides. That's a great option for vegetarians!

Want the BEST unevenly cooked meal and bad experience ?! Then you MUST try this place!! 2:40 and the place is NOT busy... 1) Watched two tables of over 6 people get their meals...separately. First few people at each table got their meals, then 10 mins or so later, the rest of the table got their meal. 2) We were shown to our table. Hostess tapped the waitress on the shoulder to get her out of the way. She took one step back and decided to chat it up with the table next to us, making me stand and wait to be seated. Saw me, didn't care. 3) The above same waitress later interrupted our conversation to "refill our sugar" container. Why? A) neither of us had coffee B) it was already.... FULL 4) Waiter that took our order said it "will be a while for the burger". Odd. 5) 40 minutes later.....lukewarm BURNT burger on a charcoal burnt bun and way over done, tough, leathery, cold fries with 3 fresh hot fries on top. The other meal was shrimp, that were rubber and the hashbrown casserole was the worst this person has ever ate. 6) Right before we got our meal, a family of 3 sat down and 5-8 minutes later, had their meal. The rest of the tables had been waiting 40 minutes and some longer as they were seated before us. 7) Make sure you drink all your drink as they do not give refills, at least our waiter didn't. 8) Lady next to us ordered just a salad and shamefully told her friend she couldn't finish it because it was so bad 9) when we left, they were taking names and making people wait. Mind you, the first section of tables had 1 table of customers....the rest were empty 10) oh and the "roll" and "biscuit" did not look normal. I think it was the corn muffin, it was so pale it didn't look cooked but it was so heavy it could have hurt someone if it was thrown. Then the biscuit was just plain pale. Only 1 of each and most places give you 2 of each so each person can have 1 of each Now picture this amazing Crack Barrel.....about an hour and half west from this location, a Cracker Barrel on (ex) a Sunday at noon, you get seated, the restaurant is crowded, you get one of the best burgers and fries within 15 minutes. read more

They have really good food. All Cracked Barrels down; however, they have the slowest service I have ever seen at a Cracker Barrel.

OH! MY! GOSH! YUUUUUUUUMMY! I'm visiting from California. I'm driving from Michigan to South Carolina to visit family and decided to stop and eat here because my niece told me too. Boy am I glad she did! The food was AMAZING, but the service was even better! I had the pleasure of meeting & being served by Clarissa! I swear, if she was any sweeter I'd get a cavity! I don't think in my entire life I've ever had better service. My cup of sweet tea was never empty, and she was constantly asking me if everything was okay. She was VERY attentive! This Cracker Barrel is very lucky to have her as an employee. I thoroughly enjoyed myself. If you're looking for a good spot with good American comfort food, look no further. This is the place to go. And the prices are very reasonable! Enjoy! read more

Cracker Barrel Old Country Store - Great value for what you get! And that pecan fried chicken was EXCELLENT! Be sure you ask for Clarissa! She's the BEST! - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

Stopped here on a road trip to Martinsville, chose to go here because we always go to Cracker Barrel's on our trips, it's a decent franchised restaurant. This location is TERRIBLE. Hostess named Katie completely ignoring people wanting to put their name in. Didn't get the phone number right. Still waited quite a bit to be seated, expecting to see a full restaurant.. to come to a basically EMPTY restaurant. As we've been eating, 3 tables have left.. 15 minutes later & the tables still have plates on them. Before we were seated a manager came out wondering why there was a wait, and then radioed to find the apparently 2 hostesses.. and didn't even BOTHER to step in and help them, instead she goes & messes around with a display of peeps. Other then the issues with some of the staff the food was magnificent read more

Very dirty , the table and lamp were filthy and no one wiped down before or after. And AFTER covid even... read more

Cracker Barrel Old Country Store - Nasty stuff on lamp and table - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

Disappointed. They had a limited menu for Father's Day. I understand it's to help the kitchen staff, but our server told us that she had numerous complaints about this. You would think your customers would come first. I can understand the restaurant's point of view, but give the people what they want. Another big disappointment...they allow people to park in the RV/Bus parking who are not RVs nor are they busses. Thankfully, we were able to secure a spot. But had we not been able to pull in, they would have had a heck of a time helping us get out of their parking lot! read more

Cracker Barrel Old Country Store - Blueberry pancakes - Breakfast & Brunch Near Me - Cross Lanes, West Virginia

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Well... I'm sure it isn't Cracker Barrel's fault, but, a 30 min wait for a half empty restaurant on a Sunday @ 3:30 is sad Your food isn't all that anyway, just convenient read more

Scrumptious meatloaf dinner with all the fixings. First time here and already can't wait to come back. The country store next door is fully stocked with all the essentials of a country store. Candy, soda pop, clothes, knick knacks, etc. our waitress was friendly and attentive. The menu is spot on with so many choices for lunch and dinner. I also notice breakfast is served here @ 6 am. I'll be up early for that read more

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Absolutely love cracker barrel, the food here is just like eating at my momma's. Kinda pricey at times but it's all good

Always good! Country fried steak is my favorite, but everything is good! Wherever we are, it's a road trip favorite stop! Also, there is always motorhome parking, and you can park there overnight as well! read more

Excellent. Everything was wonderful our waitor was attentive. Food was fresh and everything was clean.

For my first ever time visiting cracker barrel, it was for my 17th birthday today. Our server went above and beyond and gave me a big brownie for my birthday no questions asked, his name is Jordan.P and I thought his actions shouldnt go unnoticed. We were very satisfied with his service. read more