Valley view dental is corporately owned. They are NOT a private practice. I did some digging since…read moreI felt like my daughter was being "picked on". We brush her teeth twice a day and floss every day. I'm personally very careful with my own teeth so I am with her as well. Literally every time we take her in they say she needs something new put in her mouth. I knew something was off about this place and yes it turns out they have a partnership with MB2 dental. Stay away from these places they are money driven!

Tooth Cleaning, Having A Cleaning It's Like Having Tooth Massage, Not Painful, Just Brighter…read moreAfterwards, She's Got Massage Chairs While Your Teeth Are Getting Cleaner Clean, Best Dentist I Have Ever Been To, Thank You Doctor Dentist Kiran, Two Thumbs Up

Our friend visiting from out of state had a bad toothache and we were worried it was an infection…read more Upon the recommendation of our friend Echo, one of the staff here, we called Dr Lai's office and the receptionist Shirley got us in for an emergency check at 8:30am the very next morning! When we came the next morning, Shirley was super nice and helpful and got our paperwork all taken care of. Then Dr Lai did a checkup and a round of x-rays. He confirmed it was an abscess tooth and offered to drain it to relieve the pain. Then he gave us an antibiotic prescription to have the infection treated asap and gave a referral to a specialist nearby to do a root canal. He also sent a thorough email diagnosis with the X-rays to my friend's email and a copy to his own dentist. So professional and thorough! And since my friend's insurance wasn't going to cover this and we had to pay ourselves, they gave us a special discount which was very reasonable for all the work Dr Lai did! We loved this whole experience and I'm even switching my dentist to Dr Lai now!

We've had Dr. Lai as a dentist for20 years. He does great work, pain free, at reasonable prives.read more

I highly recommend this office. The entire staff we attentive, detail-oriented, and I really value…read moretheir honesty. They take time to answer questions and make sure you feel comfortable throughout the appointment.

I am a dentist and I and my wife go here for our dental care. Excellent communication , very…read morepleasant and good care is what you can expect. You will not be disappointed.

The best dental office I have ever been to. Dr. Leung and his daughter are so nice and they really…read moretake care of you, so are their staff and they are very easy to reach out to when you book an appointment. The place is also very clean and convenient, there is good parking and their service is good. I have never had a bad experience at this place, so I can recommend this place to my family and friends.

I switched insurances to Delta Dental and I'm so glad I found Leung Dental. The whole team is super…read morepersonable, professional, and knowledgeable. Most recently I had to schedule teeth extractions and wanted to have them done as soon as possible but the next appt wasn't until a few weeks away. The receptionist told me she would let me know if there was a sooner opening, and usually I feel like they just say that and never get back to you. But! I got a text a couple days later asking if I was available for a closer date, which worked out well for me. As anxious as I was about getting teeth removed, Dr. Kat made me feel comfortable and ensured I was numb every step of the way. Everything went smoothly, I didn't feel a thing. Even got to keep my teeth as a souvenir lol. I can't recommend them enough :)

Best dental office around, I've been receiving dental care at Highland for many many years. Always…read moreclean, organized and welcoming. Every staff member there is attentive, informative and caring.

They are the best dentist all around. They have wonderful bedside manner and they take great care…read morewith our daughters. We highly recommend!

Just had my first appointment and rushed home to leave a 5 star review as soon as I could! Dr…read more Young's office is amazing-- professional, accomodating, and I felt so cared for and trusted their work. From the very first call inquiring about their services, to the receptionist finding a way to fit me in even though I had called so late, to my hygienist Ophelia being the gentlest and most thorough hygienist I've ever had, this office is what I've been looking for. I've struggled to find a office in the Castro Valley area that I liked for the past years and was finally recommended this place. I will be coming here from now on and no longer dread my dentist appointments! I also have TMJ, and Dr. Young immediately gave me a referral to see a specialist. They are all incredibly kind. Grateful for this amazing dental office!

Dr. Young and her team are excellent at providing care and consultations. It's quite far for us to…read morereach the office but I was having a challenge. Dr. Young helped to even out my bite and she also explained what went wrong with the initial work that was done and how it could be corrected. I needed a couple of visits before the bite was perfect and I'm very happy with the results.

I had such a good experience at Castro Valley Advantage Dental. The front office team, Maria and…read moreVanessa, were extremely helpful and kind. They made everything feel easy and welcoming from the moment I walked in. I originally came in that morning for an Invisalign consultation and they recommended removing my wisdom teeth beforehand. I was honestly really scared and unsure at first, but later that day I decided to go through with it and they were able to fit me in the same day. Kyla and Dr. Yuen made me feel so comfortable and at ease. The procedure went by so quickly and I felt no pain, which really surprised me. They were very reassuring the whole time. Carlos also helped me earlier that morning with fixing my mouth guard and he was super informative and patient. Everyone there is so kind hearted and caring. I really appreciate them so much and would definitely recommend this office.

I had been a patient of Dr Yuen since they opened many years ago. They do good work and have the…read morelatest technology. The hygenists and Dr Yuen are well qualified...no compliants. I have referred others to them. I dropped them because i found the front deck people to be rude and pushy. Even though i was an established patient and always paid the day of service, they insisted on $800 for that days cleaning when i came in for my appointment, before they would work on me. $200 for the cleaning and $600 for Xrays. I said i wanted to wait on the X-Rays..she said they were manadatory. And she was snotty.. Then i said I'd pass on the cleaning. She seemed to care less. They have been bugging me for a cancelation charge, which i will never pay..i was the one who wasted a morning too. I am disappoiinted that we parted ways, but we all have options. I gave a 3 rating because half of the operation is great and half is terrible.

Everyone is very pleasant and gentle. Used to be scared of going to the dentist, but now I visit…read moreevery 6 months.

Very kind and caring staff. Amazing dental team really cared about my concerns and I felt heardread more

I was nervous about returning to the dentist after a five-year hiatus but my husband found this…read moredentistry & we were serious about prioritizing our teeth care so we booked our appts as first time patients. I previously had some pretty traumatic experiences from a prior dental experience at another dentistry, and I knew a lot of my anxiety was coming from that specific experience along with a few sensory sensitivities I had. Thankfully, my journey here has been amazing, and such a healing journey emotionally and physically! Initially I was going to need a root canal but after seeing that there was a more conservative route we can take to preserve my tooth, a different plan was recommended for me. I also got 2 silver fillings replaced where they had cracked & needed adjustment.I love the subtle cosmetic enhancement it gives my smile while also protecting my teeth. From red light therapy to ozone injections, I was impressed with how much 1:1 attention, care, and intentionality went into my health plan. They don't see you as a one size fits all, they take their time to understand the problem and see what the options are. Their transparency, honesty, and genuine patient care manner was such a breath of fresh air. my husband and I were relieved we found a dental provider who listened & took the time to give us a thorough understanding of what our teeth needed. Even when I mentioned I was nervous, Dr. Mark took the time to ask me what made me nervous, gave me reassurance before starting any work and that alone helped me leave feeling lighter. For my sensory sensitivities, I did bring my headphones to listen to music but they also gave the cutest menu where you can select items to make you more comfortable so I chose a lap pillow lol. All of the assistants were amazing & so sweet, very professional & kind. The receptionists were also very professional, very thorough explaining invoices & procedures. Office is very clean, they made my crown the same day-amazing! There is a parking lot with plenty of space. Great location too, easy to find. Overall, I'm happy we chose Castro valley family dentistry for our dental needs so if you're looking for a new dentist in the east bay area then check them out.

I've been visiting dentists for almost 50 years and have moved around the country quite a bit for…read morework. I cannot overstate how much I appreciate the care I've received from John and Jeannie. In the past several years, while living out of state, I noticed a significant drop in the quality of dental care--when I could even find a dentist who accepted my insurance and was taking new patients. Many dentists complained about my insurance plan, saying they planned to drop it because it no longer paid enough, or they were relocating their practices to states with better reimbursement rates. This was with one of the big two carriers. The care I received from those other dentists often felt rushed, like they were just checking boxes to bill my insurance, rather than truly caring about my oral health. At my last visit to Castro Valley Family Dentistry, John took the time to explain that he had made the difficult decision to no longer be in-network with my insurance provider. He said he hoped I would continue to be a patient. I told him I wouldn't go anywhere else unless I absolutely had to. Honestly, it didn't matter to me--even if I had to pay 100% out of pocket (thankfully, the difference is only about 10% between in-network and out-of-network). I recognize that not everyone is in a financial position to make that choice, and it's a privilege to be able to decide where to spend your healthcare dollars. But for me, continuing to be a patient here--where I know they genuinely care and the quality of care is far beyond anything I've experienced elsewhere--is worth every penny.

I had to get a crown done and they did it all in one day. A permanent crown in one day!! That was…read moreamazing.

I am updating my review after another overcharge from this office. This time, I was overcharged by…read morethree times the correct amount and paid $3,300. After submitting a formal complaint to the DMHC (Department of Managed Health Care), they investigated and ruled in my favor. I am now receiving a refund of $2,060. Whenever I previously questioned the billing department about these charges, I was just given the runaround. I was even informed that if this office continues to overcharge patients, they risk being kicked out of the HMO network. They are really good at INVENTING overcharges. I am leaving two stars instead of one only because the female dentist here is truly nice. However, management and ownership (Dr. Lee) seriously need to get their billing act together and treat patients fairly. See the attached photo for the official DMHC determination letter. Dr. Lee, 똑바로 해!!