Paid for a large and they gave me a SMALL. It took them 20 min just to make my order, not only is it not worth the wait, apparently the employees can't multitask and listen to what customers order. On top of it, their door is busted out and boarded up and it felt like I was ordering ice cream in Compton. Never going back, unless it's to get a refund since I paid for a LARGE! read more

Walked in with 4 people behind the counter we said hi and no one acknowledged us. I asked how it works and they responded "you pick what you want and we make it". When we got it it tasted like cold heavy whipping cream no sweetness no flavors of whatever was picked. Cool concept very poorly executed and uninterested staff who don't make it an experience so I might as well go to the store and pay far less for a tastier product. read more

*Service: *You're greeted with friendly associates once you walk-in *1st time @ Creamistry ? They're very patient in explaining the menu *Quality: *We always order 1 Large Fruity Pebbles Cup with waffle cone & 1 Large Strawberry Lemonade Sorbet (Summer Edition Only) with Gummy Bears & Fruity Pebbles **The quality of the ice cream is 10/10‼ My bowl comes out perfect every time *Cleanliness *I always see the associates keeping the kitchen clean *Bathrooms aren't filthy *Price *EXPENSIVE ; $20+ for 2 cups of ice cream, however , totally worth it. TIP: Sign up for their reward system to earn FREE ice cream **Would I recommend ? *I would recommend this Creamistry at the Menifee location read more

The staff here lacks any customer service whatsoever. 0 acknowledgement for anyone walking in. They would rather be talking to each other than actually working; surprise surprise. read more

This was my first time visiting this place. Service was fine. Sizes are not as they appear. The large they make look much bigger than it actually is. You paying over 10 bucks for two scoops of ice cream. There are barely any topping mixed with it. I got the Elvis. Maybe 6 flakes of candied bacon. No peanut but flavor what so ever, and about six tiny slices of banana. First time visit last time visit. Really your large is a kid size. read more

Slow wait I asked for a large they gave me a small. Wouldn't recommend this slow location. Plus they let the homies cut in line

Slow service. So to start--I misheard the wrong name (my fault) so then they barely sprinkled any toppings on top and the ice cream didn't even fill the cup. We waited 30 minutes for our order. There were three workers and only four orders in front of us. Then we got our ice cream before the people in front of us got their order I'm sure they were pissed. They were slow moving and inefficient. We will never go back. read more

WHAT I ORDERED: Nitroshake-coconut milk-Thai flavor OPINION: Gross and Expensive (over 10 dollars) PROS: -Quick Service -Dairy free options CONS: -Very Small Space -Messed up drink -No fresh fruit options (maybe strawberries?) -Toppings were mainly chocolate... -Nitroshake texture felt like a sucking brownie mix through a straw -VERY expensive -Extremely overwhelming and loud -Over hyped Final thoughts: Just go to Coldstone read more

Since I'm new to the area, I discovered this place while using Yelp. This placed popped up while looking for something to satisfy my sweet cravings. I have to say, it's the best ice cream I've had in a while! They have so many choices to choose from and surprisingly it's rich, creamy, and oh-so-fresh! My kids love how the ice cream is made out of liquid nitrogen, they love watching the entire process. I'll definitely be back with my kids! read more

Creamistry - Ooh baby, don't tell my personal trainer I cheated on my diet - Ice Cream & Frozen Yogurt Near Me - Menifee, California

First time going here. Kids liked the smoke illusion when the ice cream would mix. Good healthy fresh ingredients. If you have certain food allergies they accommodate. But for a family of 5 , and we didn't get anything special, it was $40. So it's pricey and probably won't go back enless it's a special occasion read more

I come here every Friday night and am always left feeling satisfied with my purchase. There is always a line, but you can't expect this to be as fast as getting ice cream from McDonald's, they make everything to order!! And the price is above average for ice cream, but I don't mind paying it since it is the best ice cream you'll ever have!!!! So creamy. None of the toppings or fruit will be frozen so my teeth won't hurt when eating this. There are two males who give us the best customer service (I'm pretty sure they're the owners) and we are always greeted when we walk in and when we walk out. read more

I love the Thai tea ice cream with organic base. The store is always clean, staff are super friendly and always willing to help. Owner is a really friendly guy that always makes you feel right at home while your there. read more

Terrible service. I walked in to 3 girls who are supposed to be "working" yet all they wanted to do was gossip. No one even acknowledged that we walked in. My husband and I had never been here, which we said, and we were offered absolutely no help and just stared at like we were bothering them. The fact that they expect you to pay $9 for ice cream and can't even help walk you through how it works is ridiculous. I'll gladly go elsewhere- don't bother with this place. read more

Pretty good ice cream. I liked the fruit pebbles mixed with vanilla. Not much else to say, definitely different to be able to watch them make it right in front of you. Only down side was that it took forever to make one ice cream. read more

First time trying this place. Ice cream was very creamy. It's nice that they had options for lactose people. Price-wise: I feel was a little pricey. This is a place I would go only maybe once a month or once every 2 months considering I have a big family. read more

Let me first start by saying Creamistry is my favorite ice cream on the planet, and I will definitely continue to be a customer just because of that. But I would really like to add that if they hired people that treated their customers exactly like the owners do, the business as a whole would be a lot more inviting and the experience would be one I would look forward to a lot more. Ps future reference, don't make me feel like I'm walking in a minute before closing at every time of the day. read more

I love this place. Their ice cream is so good and not too sweet! It's so creamy and I'm loving the nitro style. Def will be ordering more!

Horrible why say you are open till 10pm is the places is all packed up by 8??? Then go to order and say oh we are out of that go to order a second oh out of that to oh by the way we are outta like everything!!!! Super rude girls when we were leaving talking crap like we were the problem sorry it's Friday and the window says 10pm read more

Came her right before closing to get an ice cream cake for my husbands bday. Gavin and rebecca (I had to ask them for their names because they were so nice and I wanted to right a review!) were working and greeted me so nicely ! I was not expecting that coming to a place that's just about to close. You can tell the 2 of them take lots of pride in their jobs. I actually had just come from baskin robin's where they were not nearly as helpful so I left. I'm so glad I came to creamistry. They brought out different cakes from the back so I could pick the one I wanted even though they have pictures on the wall. I really appreciate them and their customer service! They were raving about how great the cakes tasted I ended up buying 2! Lol! Rebecca even made me a fresh waffle cone to top the bday cake with! thank you so much guys! I will be back and can't wait to try the cakes! read more

Sooooooooo good! Ordered the cashew base cap n crunch nitro shake. You can definitely taste the cashew with little cereal bites. I'm giving 4 stars because the wait was long when only 3 customers were inside. Other than that no complains, will be coming back to try their other ice cream creations. read more

We came in because it was a perfect day for ice cream. I had the strawberry bond, and me daughter had a birthday cake scoop w/mochi. Both delicious, but I have to say I am seriously turned off by the practice of tipping before you try what you order. I did not see an option to not tip on the screen, so I felt compelled to tip a certain amount. I like to tip cash, but looking over I saw 2 tip bowls, I guess one for each person working w/their names on each bowl, which I think IS a major eye sore, since they work as a team. The ice cream is fantastic, but between the high prices and weird tip vibe I got, I'm kinda turned off by this location. The one in temecula doesn't have separate tip bowls. Seems almost greedy. On top of the that, it woulda been nice to hear "a" thank you for a 20% tip, but the girl didn't seem very friendly. read more

I will not return... the ice cream does not taste good. It tastes like heavy cream with no real flavor. AND the price is nuts. I'd rather go to churned creamery which tastes amazing and is significantly cheaper. Very disappointing. read more

The staff was really nice. That really made our visit special. My daughter got the Birthday cake with marshmallow fluff and it was divine. My husband got the chocolate with caramel sauce mixed in and it was delish! I got the mint and chip and did not like it. The manager was amazing. He helped get me another flavor and put my new ice cream order ahead and I got it really fast. I would give this 5 stars except for the atmosphere. It needs better sound dampening because it is so very loud that even just the customers talking is overwhelming loud not to mention the ice cream machines. read more

Came in to a dirty location, no toilet paper no seat covers no soap.... all tables were dirty they had one family already seated and eating ice cream... We came in no greeting by associate... I waited for 10 no greeting.. then associate came walking out the back and looked at me like you ready to order or what... like she had been waiting on me to make my decision... oh yea they had 3 Employee working too just fyi they weren't short staff. 6pm I was like yea I've been ready are you ready to take my order............ I proceeded to explain the bathroom situation and was told I just got here..... Any who ice cream was great... Zero customer service.... Cleanliness was zero Need to ampt this place up could be great ... read more

The customer service was excellent. The Quantum coffee and Elemint tasted great. Place was clean even the bathroom. Good place to hangout and the music playlist had a variety of music and was also great. The only negative I have is the pricing is on the expensive side I guess Nitrogen is expensive right now. Overall this is a great place. read more

Horrible service. I doubt this place will stay in business much longer if they don't fix the attitudes of the staff and pay to have more than 1 person working at a time. We waited 10 minutes to be told they don't have the fruity pebble ice cream sandwich, which was the ONLY reason we came here! The girl working could care less and was obviously stressed out being there alone. We then had to wait another 10 minutes for 1 scoop of ice cream that cost $6 a scoop... save your money and your time and just go to Baskin Robbins. read more

Organic base-Oreo cookie flavor with fresh strawberries. I ordered and payed for strawberries mixed in AND on top. They only put them on top but it was good enough to ignore. I may remind them if it happens again. My son and I were pleased and enjoyed the experience. I really like that they have an organic option. Sets them apart I feel. We will be back. read more

Creamistry - Organic base-cookies n creme flavor-fresh strawberries - Ice Cream & Frozen Yogurt Near Me - Menifee, California

The ice cream is really creamy and delicious; however, I believe it's way overpriced. Took my kids there and spent over $30 - and we only got 1 scoop each. Also, the attendant behind the counter didn't smile or make us feel welcome. For the price, they need to be happier when customers grace their doorstep. read more

We love Danny! This location is awesome! We've become regulars here all because of the amazing service & awesome yummy ice cream! Highly recommend the Cookie Monster ice cream w/ cookie dough mixed in & fudge on top! Thank you guys! read more

This was my first time at Creamistry. My friend suggested coming here. It was fascinating watching the process of making my vegan ice cream from scratch! Because their ingredients were fresh and posted, I could trust that I was eating good plant based dessert. Yum! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Menifee, California

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Garbage ice cream over priced, i know you all have nitrogen but why is it that my ice cream is still melted when you give it to me it's either you eat it in a few minutes or it melts read more

Ehhhhhhhhh....first time ever at Creamistry. We walked in and no one in line but 5-6 waiting for orders. Only 2 people working which is too little for how much is involved with making a single order. Asian woman did not seem happy to be there at all and the guy at the cash register gave me a very minor discount, like a dollar, for waiting shy of 10 minutes while they made the orders before I could order. Ice cream itself is the best part. The slowness, price, and general customer service lacks compared to other ice cream shops. read more

I should have got the dudes name but he had no personality and couldn't help me at all. I had never been there and menu is a bit confusing. He left me standing there looking at the menu and never offered help until I eventually walked out. I was the only customer in the store being that it was noon on a Thursday. I will give it another shot with my kids and if service is better I will happily change my review but get rid of that kid. read more

Terrible service for overpriced ice cream! Went in to try the new Cookie Monster creation upon ordering I was told they were out. So at 12:20PM you're already out of ingredients but they open at 12 so that means the ran out yesterday and the owner just chose to not resupply the night before and based on some other reviews I've read it's appears this isn't the first time. Not wanting to leave with nothing I ordered a strawberry bond and upon receiving it noticed that he only put 4 tiny cheesecake bites all jammed to one side. $7.50 for a small and u get one scoop of vanilla, strawberry sauce and four cheesecake bites? It should be illegal to charge these prices for ice cream. Never again, I'll stick with BR or Yogurtland read more

WHOO!! Service definitely has improved since my last visit! I came back 06/30/2022 and it was absolutely fantastic! There was three people working and everyone seemed to be enjoying it, the young man I saw last time was even looking like he was having a great time! I saw the young lady again and she was killing it with the ice creams! The girls would make them while the young man would do dishes and help out wherever he could, definitely seemed like he got in the zone with things. I'm definitely coming back again, I love this place! read more

The ice cream here is awesome. The service is lacking due to the staff being overwhelmed on a Friday night with only two employees. They were rushed and needed more help. read more

Excellent place it's all very delicious and overall it's amazing from the ice cream to seeing the way how they make it !!! read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Menifee, California

Ice cream was pretty good but not worth the uncomfortableness of waiting for it to be made. The staff just were clearly not happy to be there. No one is asking you to smile and look fake but at least welcoming us to the store or not ignoring when the customer says thanks lol read more

First time visit. They explained the entire process and made us feel no pressure to buy. OMG. THE BEST. Turns out the young man helping us was a new employee. They hired a winner. Keep up the great work. Wife fell in love with the Birrhday Cake. I had the Cheesecake. Both were off the hook great and loads of fun watching them make our treats. Going back for sure. Thanks read more

Very friendly, but they are out of so much! When I asked for a color changing spoon the girl looked at me like I was stupid, and just shook her head read more