We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

I rented a battery powered reciprocating saw from them. It lost its charge quickly so they gave me…read morean extra battery which helped. Overall, good experience.

I asked for a forklift and he told me it was $145 and $150 for delivery and additional for hours…read more Paid upfront 500$ for a deposit: 519 with processing charge. Got done within 30 mins of delivery but they never sent the updated cost. He just kept the deposit. When i called: he said it was 145 and 150 for delivery, which was 300 and when i pressed on that it was $300. Then he just added propane and random other charge.

We've rented a few large and small things from this location. They have a good selection, and the…read moreequipment has always been well-maintained and on time. They've given us good advice regarding which things to rent, and service is always prompt and courteous.

Roxanne Leard is the worst Branch Manager I've ever had to deal with. She has no accountability,…read moreshe blames others for her lack of effort and lack of ability to resource and provide equipment. Even having a reservation for a week in advance. She is dismissive of valid concerns when brought to her attention and further lacks the aptitude to provide solutions and resolve to a problem that she created. I also witnessed he speak rudely to a coworker in front of other staff and customers. I'd give her negative stars if I could.

It's always a pleasure working with Sunrise, our technician Alan was super quick and helpful as…read morewell as efficient and professional. He gave a thorough explanation on what was wrong with our lift and took time to acknowledge our concerns. Very good communication skills definitely recommend !

Excellent experience. Rented a forklift to unload a trailer. Forklift delivery was a bit expensive,…read morebut was perfectly on time. Strongly recommend.

These people know equipment and have really good mechanics. They've adapted to the new California…read moreelectric landscape well. If you need something new or have something old that needs servicing, their prices are in line, and their staff is knowledgeable. The one thing keeping them from a 5th star is their ridiculous 30% restocking fee. If you buy something and want to return it unused, that's a pretty raw deal. So, before you buy something from them, make dang sure you need it. Other than that, this is a great shop.

I've lived in Campbell my whole life and had no idea this place existed until my fiancé asked me to…read morego with him to pick up his Honda lawnmower that needed to be serviced. Who knew lawnmowers needed to be serviced?! Apparently, this is the only location in the Bay Area that services lawn equipment. We lucked out with parking right out front, but this place gets busy so you may need to park on the street. Minus 1-star for each of the following: All-in we paid $299 for the service (parts and labor) which I honestly thought was kind of expensive given that you could buy a brand new lawnmower for a few hundred bucks more, but who am I to say as I'm not the one actually mowing our front lawn. Service is EXTREMELY SLOW. We walked in and took a number right away and the 2 cashiers were already helping customers. I saw ~6 employees walk throughout the store while I was waiting to be called up. An older Hispanic gentleman actually cut the line and went straight to the cashier without having a number. What is the point of having a number ticketing system if you're not going to enforce it?!

I had a hitch installed on my car today. It was inexpensive, and it looks great. I believe Henry…read moredid the work (but I can't be sure-that's the name on the paperwork). Everything went very smoothly, from selecting the hitch to making an appointment, to bringing the car in. It only took about an hour. I love my car, so I was worried about choosing the less expensive option, but it's what I could afford. I am so pleased!

Extremely professional and fast! I reserved on line for pick up and upon arrival, it took minutes…read morefor the staff to bring the vehicle around, provided clear and simple instructions and I was on my way.

One of the best experiences I have had shopping overall has been with this wholesaler. Specifically…read morewith Edward Brown. I went in to buy a perimeter fence for a large expanse of area, and I was advised very well to the types of fence and the cost etc. I was also advised on how to deal with the City permit process to make it easy for myself. I went back after a few days to order the supplies for the choice I made - chain link fence - and the billing was so well done. Edward went out to their sample fence area with me and showed me each item on that bill so I knew what I was purchasing. He advised me on the design and some of the specs of my fence and made the process very smooth and easy. It was overall a very comfortable shopping experience. Thank you Edward.

Great service. Nice people. Well run company. Definitely the best place to go. The order is ready…read moreto go on time...and pickup is easy.

Been coming here for a while now, both pre-Covid and after. Pre-Covid was OK, but largely hampered…read moreby the conditions of that time period. Since the remodel, it's been absolutely amazing. Great deals on remnant stock for small projects I have, started using it more for work and it's been a great resource in a pinch and save on shipping/material cost. Love coming here and just browsing, always find something new to keep in mind for another project later. Staff service has always been great as well, never had a bad experience with the counter people or people helping in the back. Had one instance where an order was sent to the wrong location, but was handled very well and thankfully it came at a time when it wasn't essential. Just had it shipped to the store and picked up later. No drama. Highly recommend this place if you need something or if you haven't been just to take a look around!

Go here to get all your metal needs. 1/4 the price compared to Home Depot or Lowe's. Huge stock…read more And great rem section. All there metal is very high quality.