1. Crest Pest Control

1. Crest Pest Control

0

Santa Ana, CA

Crest Pest Control

5.0 (128 reviews)
Open 7:00 am - 7:00 pm

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Response time

10 minutes

Response rate

100%

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11 months ago

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Jake S.

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1 month ago

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4 months ago

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3 months ago

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Jake S.

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5 months ago

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Jake S.

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3 months ago

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Jake S.

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5 months ago

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Jake S.

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1 year ago

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Jake S.

Thank you, Allan. Appreciate you choosing Crest and for the review.

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5 months ago

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Jake S.

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4 months ago

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4 months ago

Darrell came out to spray and was very informative and always does a great job! His knowledge is very helpful and he is so personable!

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7 months ago

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Jake S.

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1 year ago

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Jake S.

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2 months ago

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Jake S.

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2 months ago

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Jake S.

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7 months ago

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Jake S.

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3 months ago

Great service! From scheduling to the actual treatment... super professional and helpful. Thank you Darrell!

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Jake S.

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3 months ago

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Jake S.

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3 months ago

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Jake S.

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6 months ago

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Jake S.

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6 months ago

Alexis was absolutely a pro today! He's efficient and enthusiastic about his job; wouldn't surprise me if he owned the company someday.

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Jake S.

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7 months ago

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Jake S.

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5 months ago

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Jake S.

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2 months ago

Mike showed up for my first service. Answered any questions I had, good service. I would recommend him to anyone

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Jake S.

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7 months ago

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Jake S.

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6 months ago

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Jake S.

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7 months ago

Marcus was great, informative and took care of everything while keeping the safety of our pets in mind.

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Jake S.

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3 months ago

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9 months ago

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Jake S.

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7 months ago

Very responsive and super friendly. They come out outside of scheduled time if needed. We have not had any rodents!

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Jake S.

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3 months ago

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Jake S.

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6 months ago

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Jake S.

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7 months ago

Terrific service! Came on time, clean and efficient. Marcus was very knowledgeable and professional.

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7 months ago

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Jake S.

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9 months ago

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Jake S.

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3 months ago

They were very professional and they did a great job! a great value as well. would recommend

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9 months ago

Very responsive and had the best price to remove the wasp nest. Victor was very informative too. Thank you!

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9 months ago

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6 months ago

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8 months ago

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Page 2 of 4

Ask the Community - Crest Pest Control

Review Highlights - Crest Pest Control

Darrell arrived on time, reviewed my concerns, and conducted a thorough inspection before getting to work.

Mentioned in 36 reviews

Read more highlights

Preferred Pest Control Orange County

Preferred Pest Control Orange County

(309 reviews)

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

Smart Pest Control - Our technician spraying the foundation of a home.

Smart Pest Control

(32 reviews)

We had a sales person, Cedric, walk up saying they were in our area servicing and willing to give…read moreus a deal on a comprehensive service today. I am generally apprehensive of this type of sales tactic but Cedric was very thorough with his pitch and convinced us. A few hours later, Collin(I think), the service tech, showed up and again walked through everything he was gong to do. As he performed his service we could easily see he was being incredibly thorough, and in our opinion, going above and beyond with the nooks and crannies he was brushing out and servicing around our home. We were so impressed and wanted to tip him above and beyond but he refused the tip and simply thanked us for the business! There is absolutely nothing I could say about this experience to knock it down from being top notch, above and beyond. 100% recommended and satisfied!

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

Crest Pest Control - pest_control - Updated July 2026

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