El mejor pollo que he probado desde que salí de Puerto Rico aquí en los EE.UU. The best chicken I had since I left Puerto Rico! Good customer service and the place is clean... read more

Crisp and Juicy - The best chicken ever:) - Latin American Near Me - Gaithersburg, Maryland

Crisp and Juicy has always been a good experience for me. I normally visit for the charbroiled chicken and have only experienced takeout. Crisp & Juicy is a quick-service concept offering an authentic Peruvian fare that features rotisserie chicken. In concept, it is similar to the other Peruvian-style chicken places that are abundantly available across the DMV. The customer service is good and so is the food quality. Their jalapeño hot sauce is absolutely delicious. If you are familiar with the original jalapeño hot sauce that Sardi's used to offer when it first hit the scene in Beltsville, MD, this sauce is similar to that one. The perfect balance of heat and flavor. Overall, a good experience and I will continue to visit. read more

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Bought a Super Bowl Platter ($52) for take out. Includes two whole chickens and four large sides. For sides, I got the mashed potatoes, green salad, fried plantains and primavera rice. Everything was well-packed and getting the food to my car and home was easy. While there, I asked the counter person to describe the different rice options, since there are several. She was very helpful and patient as she walked through them. (There were some language difficulties.). The person who prepared and packed my order also was efficient and friendly. The food is very good. Each whole chicken is 4 huge pieces, each moist and flavorful. The salad was huge and came with a tasty, tangy dressing. The mashed potatoes were well prepared, the plantains delicious and the rice well cooked and tasty. We opted for the spicy sauce and received a nice-sized container of delicious sauce for dipping the chicken in. It's a great sauce. FYI: Groupon sometimes has coupons for this place, so take a look for that if you can. We reheated the chicken and sides a day later and the chicken was still moist and tender. read more

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Ordered via UberEats from this location on a Thursday evening for dinner. Soo good!! We got the family platter that comes with 1 whole chicken and 3 sides. They were not stingy with the sides like some of their other locations (cough cough Arlington). The chicken was pull apart tender and very juicy. They were very generous with the portions. We were shocked when we opened the plantains box and saw how many there was. Primavera rice was also filled to the top. The hot sauce was delicious as usual. We did not need to re-heat anything in the microwave as everything was hot and fresh. 10/10. Will be ordering from here again. Love Crisp & Juicy! read more

Rude counter help. They preferred answering the phone than waiting on people standing in front of them. I had to wave my arms to get attention. The quality and taste of the food has also declined. Rude staff, poor food. This is a first after years of coming here. Sad. read more

Highly recommend. Chicken is delicious. Fresh and nicely seasoned. They also have a large variety of sides to choose from. One of my favorites for pickup. read more

It's one of my favorite Pollo a la brasa joints., because their chicken is marinated to perfection, chicken is fresh, and very juicy. You can tell that it came straight from the rotating oven. My go-to dish is a 1/4 dark meat chicken with yuca fries. Their yellow house made sauce like crack, so addictive. I love dipping my yucca fries in them. I also ask them to make my fries extra crispy. And they are way better than Sardis. Yep. I said it. Service is great. read more

There are 5 booths, a combo and 4 tables that seat 4 ppl. The establishment is clean and the staff I interacted with was friendly. The entrance and exit allows for proper flow in and out. The floors are CLEAN. There's no squishy or sticky sound when you walk and staff actively washed their hands ( glad to see it). The sausage does have pork in it so if you adhere to refraining from pork products don't order anything with sausage. Food review: I got my meal to the car and the yucca fries were room temperature. The sandwich I got had wonderful bread but the chicken was very dry. The red sauce wasn't too good. read more

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Went to order and every time I go there they forget something from my order. Starting to seem suspicious now. Used a Groupon and they also charged me a 2.50 fee?!?! Nowhere on the Groupon did it mention an extra fee. Plus the cashier was very unprofessional and rude. Never going back to that location. Going back to Rockville location from now on which is always wonderful! read more

I came here with my wife and spent $100 dollars and then when I asked to use the bathroom the lady name Mary told me the that the bathroom was for paying customers I told her I just spent $100 on food yesterday 1-11-2026 I won't be coming here anymore to spend my money. Black people don't come here to spend your money here anymore. read more

I've been here a few times over the years and I've had pretty decent experiences but nothing review worthy.. Until today. I ordered the rotisserie chicken sandwich combo that came out to $13.78 after tax. My yucca was good, just not hot. Room temperature at best. However; the chicken on this sandwich is a joke! It has to be day(s) old leftovers. It looks and tastes dried out from sitting under a heat lamp for too long. You know how microwave chicken has a nasty taste and you know that's how it was reheated? Well, this was that. Won't be back. I mean the way things are priced these days and with all the food truck options around; these chains better get it together. Not on mine dime, ever again! The only thing they got right today was the bread and the cleanliness. The restaurant lobby and bathroom were very clean! read more

We heard great things, but the disappointment started with the ordering. The lady was very nice, but we had some language difficulties that apparently were more significant than I thought. The only change in either order was for the steak Ceasar salad. "No croutons please." It appears that didn't make it because there were a lot of croutons on the salad. In fairness, they were good tasting croutons. Salad was a bowl of lettuce and croutons with some overcooked and chewy steak on top. The house made dressing was good, but not really enough for me, I should have asked for a second tub. For the chicken platter, everything was as ordered. Black beans were ok, sweet potato fries were fried, so that was good. What they weren't is salted, not one salt crystal, and you can't salt them later, that's not how that works. Chicken was ok, great flavor on first bite. But the flavor disappeared aboutb1/4 inch in and you were left with plain cooked chicken. Overall, not horrible but not great; not worth going back for me. read more

Being a vegan, there was very little for me to eat here. I went in to buy chicken for my little one. The man that took my order was rude and unfriendly. Since I had never been there it took a long time to decide but there wasn't anyone else in line so I don't know what his problem was. The interior was clean & modern. I ordered a quarter chicken meal for my little one. It looked crisp, juicy, and really good. My little one liked it so I have no complaints there. This place is easy to find from Georgia Ave. and there is plenty of parking. Cautiously recommending!! read more

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Not a fan of chicken but was crazy the spicy SAUCE specifically? Placed an order online via the Yelp app - all items in bag as the order however I should've opened all items prior to leaving. Spicy was phenomenal, chicken was juicy!, a bit salty to my liking. Primavera rice was on point and so were the mashed potatoes (still hot). One thing that was confusing was the "pickup order" signs. They're located in the entrance right when you walk in and point towards the "exit" sign - when I walk up to the counter there's two more signs, under one were baby high chairs? And the other sign was pointing to space on the counter but all pickup orders were b e h i n d the counters. All signs were to the right of the cashier, was confusing and the employee behind the register looked at me puzzled as to why I didn't come directly TO the register. Highly recommend moving the picking up orders signs, it's not a rate and doesn't make any sense. Overall This did fulfill my craving for spicy sauce but in no rush to return. read more

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Today, 7/29/2023, I went to the Crisp and Juicy restaurant in Gaithersburg, MD (18328 Contour Rd), and saw a sign on the front window offering an "incentive" for people paying cash, a 3.99% immediate discount. Once inside, the lady cashier rang the order and I asked that if I paid cash, I would get a discount. She said, "no, this is your cost if you pay cash, if you pay with a credit card, then I would add a 3.99%". I told her that it didn't make sense, and she said that a lot of people have complained but that she was following owner's directions. I then asked her if the prices on their display, showed only cash prices because I didn't see it advertized anywhere, and her reply was that "I only work here". Beware, it seems like a scam to me! read more

Crisp and Juicy - Crisp and Juicy - Gaithersburg shows this sign offering a cash discount but once inside they play dumb. - Latin American Near Me - Gaithersburg, Maryland

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Peruvian grilled chicken chain Food: Chicken - 4/5 - pretty good, except it sometimes is more dry sometimes more moist and tender Carnita steak - 4/5 - pretty good I like how they grill it with onions and green pepper Spicy chorizo - 4/5 - pretty good probably one of the better ones in the area Sauces - ** I love spicy, creamy dipping sauce Argentine-style carnita steak sandwich - 2.5/5 - I really did not enjoy this Fried yuca - 4/5 - best eaten with dipping sauce Fried plantain - 3/5 - pretty good but wish it be more crispy instead of soggy Rice & black beans - 3/5 - lacks flavor Cesar salad - 4/5 - pretty good but not exceptional Ambience: Fast casual style Service: Fast, friendly, efficient read more

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Customer service not professional, two ladie staff members was using bad words and the other one hugging the the other guy employee , I asked her for my order she didn't tell if of it was ready or was coming up. Chicken sandwich was not good at all. read more

Crisp and Juicy - Latin American Near Me - Gaithersburg, Maryland

We ate dinner here tonight for their anniversary celebration and it was delicious! The chicken was incredible and the plantains were just right. Even our pickiest eaters enjoyed their meal. We ordered takeout online and went in to pickup. Good service too! read more

The chicken at Crisp and Juicy tastes better than Sardi's in my opinion. It's juicier and it's seasoned better. However the sauce at Crisp and Juicy doesn't match with the sauce at Sardi's. Other than that, their fried rice is really good. The give you plenty of chicken and eggs, however I kinda feel like you should receive a little bit more than what they give you for that price. Their sandwiches are really good. I've only had the chirizo sandwich. If you purchase a sandwich from them, I highly recommend for you to eat it while you're dining in or eat it immediately after purchasing it. If you decide to drive it home or have it delivered, the bread becomes a little soggy from the lettuce and tomatoes. Customer service at this location has always been top notch. read more

i've never had a bad experience with crisp and juicy. i've worked with the manager mark on large catering orders and he is always delightful to work with. i've stopped by a couple times to pick up food for dinner, and have always had good experiences. the chicken is really delicious and moist, and the sides are tasty as well. the prices are super affordable and i really appreciate being not too far away from this location! i only wish they gave more than a teeny tiny cup of sauce :-) but that's okay read more

The food was good but the cashiers up front was incredibly rude and seemed more interested in having a conversation about something else than providing basic customer service. I asked for a straw and she replied "what you want now" awful will not be going here again read more

There are some die-hard Crisp and Juicy fans out there, and after trying it again I just don't get it. It's not bad rotisserie, but there are so many other more flavorful options out there. My guess is that for people who prefer an unseasoned traditional rotisserie, this is their bird, for everyone else, there is Sardi's! There, I said it...the "S" word. You can't write a Peruvian chicken review and not refer to the best in the area. So here is the main difference, for me...a Sardi's chicken is rubbed with spices. You see them on the skin and caked under the breast plates. If you like that seasoning, and I do, you'll be licking it out of every nook and cranny once your meat is gone. It's that good. I'm sure this bird had plenty of salt on it and was probably lightly rubbed with seasoning, but I didn't see or taste anything obvious. My dark meat was juicy, my breast was very bland and dry. The skin was okay. Had a bit of that stickiness that people like, but wasn't crisp all around. The only thing I liked better about this bird was that I could taste more of the charcoal flavor from the lump it was roasted over. Otherwise, not worth going back in my book. It was served piping hot. I'm not sure if it was fresh off the grill or in warming oven as I didn't see any flames. (maybe that's why mine was dry) They do indeed only give you two half filled sauces with your 1/2 chicken "Super" meal. Just two. No more offered. The green sauce was nice and spicy and I liked it. I just needed more of it. They have less sides than other places, but the ones I tried were fine. I prefer the Peruvian assembly line where you can watch them hacking up a bird fresh off the grill and you can point to the sides you want based on how they look. Here you place your order at a register and it's prepared behind the scenes for you. It's okay. read more

Crisp and Juicy - 1/2 chicken, 2 sides, 2 sauces. - Latin American Near Me - Gaithersburg, Maryland

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Still waiting to get it. it says it was delivered. So hungry, so sad $30 bucks gone for zip

Definitely check your carryout order before leaving. I know my plantain is not supposed to be burnt like this! read more

Crisp and Juicy - If you burn the plantain, simply put those to the side. No need to actually sell these to customers - Latin American Near Me - Gaithersburg, Maryland

I went today 40 minutes before they closed the cashier who was there laughed when I told about someone posting they don't charge for the sauces anymore, or at least was what I had read in here it seems to be the owner who said it and to be honest that is a misleading statement don't lie to your customers please because you do charge for them; I have been a faithful customer for almost 8 years now, but today I was disappointed chicken was not cooked on the inside and I ordered a whole chicken to receive only 6 sauces with it, I recall receiving a big container of sauce when it was a whole chicken. I guess things have definitely changed last time I got a sandwich so I will give the benefit of doubt, but from now on every time I will update my review until it reaches the 5 stars I had originally given. I will not ditch this place just yet, but will definitely come in less often read more

Crisp and Juicy - Here is a misleading statement that this location no longer charges for the sauces. - Latin American Near Me - Gaithersburg, Maryland

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I ordered Uber eats and what I got is very Unappealing. The fries or half way cooked looks very raw ! I'm very disappointed read more

Crisp and Juicy - Unappealing food - Latin American Near Me - Gaithersburg, Maryland

They seriously need to check their customer service! Didn't appreciate the lady on the phone. Rude, quick and not friendly. Maybe you can learn some manners from the Chick-fil-A establishment! I got the Chicken Breast sandwich. Chicken was dry, but love their yellow sauce. I also know they have good plantains and rice. read more

I brought food that totaled $32.70, but out of my account they took $34.01. I called and spoke to the Manager, she tried to tell me it was a fee from my bank for using my card and to call the bank. I called my bank and they said they DO NOT CHARGE A FEE FOR ME USING MY CARD. So Crisp and Juicy is ripping people off by overcharging them for food. I was overcharge by $1.31, if they do this to 50 people, they have made an extra $65 from cheating people out of their money. Watch your bank accounts, they are getting rich off you, by conducting crooked business. I am reporting them to Consumer Affairs and the Better Business Bureau. read more

Crisp and juicy without being bougie! With many locations in Md and Va, this place is famous for their Peruvian chicken and sauces! I happened to be near the Gaithersburg location last week, so I made a pit stop. And boy, was it crowded during lunch. I love Peruvian chicken and this place did not disappoint. At~$12, the whole charbroiled chicken my friends and I ordered was tender and amazingly flavorful, especially with their magical crema de rocoto sauce. The chicken was definitely large enough to share with friends, and with each bite, I had to rethink my vegetarian goals. It was that good! To balance the meat flavors, we ordered the yuca, white rice, and cole slaw. The white rice paired well with the chicken, but it was the fried yuca that satisfied my taste buds. It was golden and starchy, just the way the yuca root should be. Make sure to get loads of sauce and though it may cost you, it'll be worth every penny. The cole slaw was a must for me too, since it was my substitute for a salad. It just made everything taste more refreshing! Cole slaw has raw cabbage with vinaigrette, so it must be healthy right?! Lastly, I had a cup of horchata that was a tad sweet, but twas perfect with all the meat and starchy foods. To top it all off, their service was very pleasant and the manager was very helpful. read more

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I love this chicken! It's so darn good! This was my first time having this type of chicken a few years ago. Peruvian chicken is amazing! It's rotisserie style with some delicious spices. They have so many sides to choose from; black beans and rice, salad, yuca, and plantains. I recommend the 1/4 chicken white meat, yuca and the black beans and rice. If you want to go all out, order the plantains too. It also comes with a choice of sauces mild and spicy. Get the spicy. I like the spicy orange sauce and the green one. Ask for two of each sauce. It's 25 cents extra, but what the hey. This is a cheap, good and filling meal. Anyone I brought here loves it! read more

Crisp and Juicy - 1/4 chicken white with black beans and rice, plantains - Latin American Near Me - Gaithersburg, Maryland

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I believe crisp and juicy was one of the first pollo ala brasa chains to pop up in Maryland. Charcoal broiled chicken. I've eaten at just about every Peruvian chicken place in Montgomery county and I'll say this isn't the best chicken but it's good. What stood out were the plantains and the black beans and rice. Plantains were caramelized to perfection and the beans and rice were super flavorful. The skin on the chicken was missing the crisp and the chicken was missing the juicy part. It's fast. Convenient. The staff is nice. For four stars I need that chicken to be on point. For 5 I need to dream about that chicken. What I will say is that I would be willing to go back and try some of their sandwiches. They had some sandwiches on their menu that looked awesome. Chorizo and steak sandwiches that were really appetizing. read more

Crisp and Juicy - Quarter chicken white. Rice and beans. Plantains. Spicy sauce. - Latin American Near Me - Gaithersburg, Maryland

Went in for a quick lunch sit down and when I got my family platter 2/3 of the chicken was undercooked. I asked for new pieces and the same thing occurred again raw chicken. If you're going to be selling chicken at least know how to cook it. I don't recommend this restaurant there's plenty of other great chicken places in the area! read more

Crisp and Juicy - Raw chicken - Latin American Near Me - Gaithersburg, Maryland

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Crisp and Juicy is delicious! It's all about the sauce! The restaurant definitely lives up to its name, but I agree that the chicken can be pretty greasy. If you aren't sure what sides to get, I recommend the yuca! It's like French fries but has more of a starch taste and less of the grease. The yuca can get pretty dry, but that's what the sauce is for! Also, I think this location is much cleaner than other locations, so I prefer coming here. read more

Crisp and Juicy - Half chicken with yuca - Latin American Near Me - Gaithersburg, Maryland

The first I always notice at this Crisp and Juicy is the cleaniest, quick service, and quiet atmosphere. The food is awesome as well, whether it's the half chicken or whole chicken meals. Also, ask for the warmed mashed sweet potatoes. In my opinion, Crisp and Juicy has the best rotisserie chicken in the area. read more

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I totally don't know how legit Crisp & Juicy is to authentic Peruvian chicken, but I love that they opened a location closer to home. Clean and spacious, the people aren't rude and the food service is perhaps faster than the Rockville one AND has better parking. I haven't tried their sandwiches...but I do come here now about twice a month...dark meat chicken with yellow rice and salad...yucca...plantains...I could keep going...someone stop me! read more

Every time I get food from here they live up to my expectations. I remain satisfied. This time it was feasible for us to get a family platter which includes a whole chicken with 3 sides (house salad, black beans and rice, and French fries. The food was hot and fresh. It was plentiful. We had enough to take home. I would definitely recommend stopping here for great Peruvian food. read more

Crisp and Juicy - Latin American Near Me - Gaithersburg, Maryland

Sometimes strip mall food can be the best ever. This however is not the case. I read how people love the chicken here and how great the sides are. I ordered the chicken adobo platter the best of all worlds right? WRONG!! The rice has zero flavor which would be fine if the black beans had flavor. The beans taste like salt That's it no pepper no cumin or onion give me something please! Ok here comes the mighty chicken! And........ Crap. That's right it taste like old overlooked salty no adobo seasoning at all. Really! Oh and I ordered the hot sauce to kick it up a notch. Uhhhh not impressed at all had alittle heat no flavor. Oh the only reason I didn't give a 1 star the plantains actually had flavor and the service was fast. But hey when everything is old,sitting in a container waiting for a dummy to eat it, it better be fast. read more

Chicken has wonderful flavor and is juicy with crispy skin. Manager's Special gives generous portions of fried yucca and french fried potatoes. We also loved the fried plantains, sweet and caramelized. A nice Groupon experience. read more

Food is good when you get everything you order. Often have times when i order food i go home expecting everything to be be there and there's always a plate of food missing yet still charged for everything. When i go to pick up the order they tell me the order back to me but yet still have food missing from the bag. This is starting to happen way too consistently. It just happened again today. I'd advise to triple check your bags and receipt to make sure this doesn't happen to you like it often is done to me and my family whenever we order. read more

Staff is very friendly, service is fast, and the location is perfect for Gaithersburg and Germantown residents. Food is OK and comparable to other Latin chicken places. The competition offer better prices for the quality and portion sizes. The yellow sauce is a killer - so yummy. read more