I could not be more pleased with my experience at Crown Kia. I worked one on one with Tony Scopacasa. He was efficient, patient and personable. Tony went out of his way to make sure I left with the car I truly wanted and made sure I was comfortable with my lease options. The whole process was fast and efficient, which was very much appreciated. I wouldn't hesitate to recommend Crown Kia to friends and family. If you go ask for Tony. He'll take great care of you! read more

Had a great experience working with Anthony Scopacasa! He was friendly, knowledgeable, and never pushy. He took the time to answer all my questions and made the whole process easy and comfortable. Highly recommend working with him! read more

We had a great experience buying a used Kia Sorento with Anthony Scopacasa at Crown Kia. He was very helpful in our search and efficient so we could get everything done in a day. He made sure things went smoothly! Thanks for the excellent service. read more

Anthony Scopacasa was absolutely amazing! He helped us find exactly what we were looking for and made a great deal

Great service! Anthony Scopacasa was friendly, professional and really knew his stuff.

I had an amazing experience with Kateryna. She was helpful and kind, and her explanation was incredible. I'm not disappointed at all with my experience buying a car here! read more

Anthony Scopacasa was awesome. Very helpful and patient through the whole process, especially with our two daughters running around. Would definitely recommend him if you are buying a new car. read more

Chris was awesome and really informative about the car and model we were interested in.

The dealership is nice and welcoming. The staff is friendly and Anthony Scopacasa did a great job getting us a fair deal. Thanks Tony!

Bruce Martin was super knowledgeable about multiple cars, he wasn't the typical pushy annoying sales guy. He was so helpful and actually cared about us getting what we wanted/needed. He was very quick and respectful of our time also which was HUGE for us. read more

Anthony Scopacasa is amazing. Even though he could not help me, he was honest and gave me all options.

People this is Fred LLC from upstate New York I've been down here looking at cars I'd never buy a car here with all these added addendums don't go to a dealer that has two three $4,000 added a diamonds run go someplace else read more

Bruce Martin did a great job explaining the technical aspects of the Sorento SX X-Line Prestige. The process at the dealership was excellent as well. read more

Friendly, kind, well-mannered, intelligent and informative describes the impressionable Kia Product Specialist, Brad Ford! Brad was receptive and accommodating to meet our needs without hesitation! He was prompt to give us price estimates and special features of vehicles we had in mind. Brad gave generously of his time and knowledge and eagerly placed us on a notification alert for a car that will be what we desire! Thank you, Brad, you made it a rewarding and positive experience!! read more

My fiancé and I bought a Sportage Hydrid from Anthony Scopacasa yesterday and it was the easiest car buying experience!! We visited a few other dealerships and had terrible experiences. Anthony answered the phone for Crown Kia Sales when we called to see if they had our model and color in stock, and he was just so fun to talk to. Love a sense of humor!! He was able to get the model, color, trim we were looking for AND gave us the best price in all of Tampa, St Pete, Orlando, Sarasota, you name it, we called for numbers. During financing, we worked with Anthony Montesano. He was excellent as well! Easy to talk to, explained everything in detail, had a few laughs, and applied no pressure. Actually, both Tonys didn't pressure us for anything, like most dealerships. What a breathe of fresh air! Anyways, I have nothing but good things to say about working with both Tonys and highly recommend both for your car buying experience!! read more

Michael Stephenson was one of the best service coordinators. Very professional, patient and pleasants.

I didn't purchase the vehicle that I looked at here. So I can't speak on their vehicles. But I wanted to praise one of the salesmen. Stan. He was so friendly. I left my id and he called to let me know and kept it safe for me. He was a nice guy. I suggest asking for Stan if you go in. I imagine he'll make your car buying experience great. read more

Had Ryan as our sales representative he was amazing!!! Great guy, amazing personality. So informative. He took us for a test drive and he was amazing the throughout the whole experience. we didn't buy the car but he did his best to get us the price we wanted. If you go there definitely ask for Ryan. read more

You can get a better deal from other area dealers (we certainly did) and without paying above MSRP and their "dealer added extras" you may not want or need that are overpriced. On a positive note, we do love our Niro and got over 50 mpg on a trip to Texas and back. read more

After leaving the car wash I had a loud banging noise when driving. I went to Crown Kia without an appointment on a Saturday afternoon. I figured I would have to leave the car for a few days and get a rental. The service rep looked at the car and saw the front bumper skirt was loose. He took into the garage and had it fixed 10 minutes later. The folks at Crown Kia are good people who strive to do what's right by their customers. read more

Had an amazing experience buying my Kia forte today at crown Kia. Ryan Johnson worked with us today and he went above and beyond to make our car buying experience great. We never felt pressured and he did a thorough job explaining everything. I highly recommend crown Kia as well as Ryan Johnson! read more

Crown Kia - Auto Repair Near Me - Pinellas Park, Florida

A GREAT EXPERIENCE WORTH MENTIONING! If you're in the market for a new car, don't hesitate to reach out to Hazon Thomas at CROWN KIA PINELLAS PARK, FLORIDA (727) 525 5785 hthomas@crowncars.com, Here's why Crown Kia is more than just a dealership. It's a place where cleanliness, sophistication, courtesy, and tech-savviness come together to create an exceptional customer experience. From the moment you step into their inviting showroom, filled with the aroma of gourmet coffee, you're treated with respect and friendliness. They offer a user-friendly app that provides transparent pricing based on your down payment and contract terms. Plus, their family-owned dealership operates on a non-commission basis, ensuring that their salespeople are focused solely on your needs. But what truly sets Crown Kia apart isn't just their impressive facilities or innovative tools. It's their commitment to honesty, comprehensive product knowledge, and personalized service, embodied by Hazon Thomas. Hazon goes above and beyond to understand your unique needs and preferences. He presents suitable options without any assumptions or judgments, ensuring you can make a fully informed decision. Whether you're curious about vehicle features, financing options, or strategies for navigating market conditions, Hazon has the answers. Even if you don't drive off with a new car on your first visit, you'll leave with something far more valuable: a sense of trust, confidence, and dependability. You'll know that when it's time to make a purchase, Hazon is the person to consult. He sets the gold standard for customer service, providing a benchmark against which all other experiences are measured. In a world full of uncertainties, it's refreshing to find a place where an 80-year-old can walk in and have an experience tailored to her needs, free from sales quotas or high-pressure tactics. It's a place where you'll not only want to return but also confidently recommend to others. While no experience can be guaranteed, this review should serve as a guide to help you navigate the car buying or leasing process with ease. So, don't wait. Reach out to Hazon Thomas at Crown Kia today for your consultation. ASK FOR HAZON (727) 525 5785 hthomas@crowncars.com Sincerely, Marilyn K., a satisfied Crown customer read more

I went for a test drive with Nick. Great experience all around and he was able to answer all my questions.

I brought my car in for a 30k mile inspection. they quoted me almost $700 for 3 different fluid changes. i declined and asked them instead to just do a visual inspection since i was already there. They called back and said my tires are to the point that they're about to pop (i know i need to replace them soon) and that they could see shreds of the tire. That was a lie. They also told me my oil was BLACK and that it needed to be changed ASAP. This was also a lie i have normal looking oil. I feel as because i am a woman they tried to upsell everything they could. Same thing with my air filter they said it was black and dirty. I've been here a hand full of times before and i'm kind of to the point where i expect mechanics to try to upsell me things i don't need because im a woman. very disappointing. Prob won't be back read more

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This review is for the SALES department. Service has given me no issues. I bought my 2016 Kia Sportage here around 3 years ago. The process was sub par. The sales guy just told us what we wanted to hear, even though it contradicted all of our future experiences with them. At that point we were just tired of looking for the right vehicle and caved. I bought the extended warranty and was told that it was "bumper to bumper", and I was also informed that according to Carfax there was a minor fender bender in the past but it was nothing to worry about. Turns out the "extended warranty" is hardly bumper to bumper: read the fine print. There is a list of 19 types of things that are not included in the warranty which is most of the damned car!! Recently we decided to downsize and sell the car. I got quotes from Carvana, Carguru's, and Carmax; they quoted me $15,550, $15,600 and $16,800 respectively. Then, I decided to go to Crown Kia because I figured they would give me an even better price. Boy, was I wrong. I was quoted at $12,500. They said that they couldn't budge on the price at all because of the Carfax issue. Funny how the Carfax wasn't an issue when they sold it to me. Do yourself a favor and NEVER sell your car here, always shop around. I sold my car yesterday for 16,800 at CarMax. Over $4000 more than Crown Kia offered me. They are crooks and they are always trying to sell you something. I get major, shitty used car salesmen vibes from them. read more

Since moving to Florida, I've been to several places in search of quality car care. I finally found it. Crown KIA is the only place I will go back to for service. Not only were they less expensive than other dealerships, they treated me with respect, provided a complimentary shuttle service and didn't try and up sell me anything. What a refreshing experience! The service advisor stayed in touch with me and updated me as to the progress while my car was there and he could not have been more pleasant. A truly great place to keep your care in shape. read more

Just got back from their labor day sale after receiving a flier in the mail saying they would be paying msrp less a mileage/condition variable on trade ins for model years 2005-2019,. Mine is a 2022 yet i still received one and texted the number on the flier for more information. I specifically asked if model year 2022 was ok as evidenced in the thread below: Me: 'Hi sorry i just noticed on the flier that it says any 2005-2019 vehicle traded will receive that offer, mine is a 2022. Does it still qualify?' Crown: 'Absolutely. We just do not get many people that want to upgrade 2020's and up. But we will want it yes.' I then called the sales manager DANNY SMITH, told him i had a 2022 ev6, i did not want to waste my time and wanted to verify this was legit. He said yes and confirmed everything. Went to my scheduled appt and was told the deal is only for 2005-2019 model years, i got my phone out and showed them the text thread. One of the clueless a-holes said "well i dont know who that is" i said its the text number at the bottom of your flier, they work for you!! He said the deal is only for 2005-2019 models, sorry. I told them to F off and left. DO NOT DO BUSINESS WITH THESE BAIT AND SWITCH LIARS, I know i will not. read more

Always such a great experience working with Tomm Burkart and staff and the car was is a extra bonus

Tomm Burkart and the service manager Cliff Stoufer @ Crown Kia went above and beyond to make me happy when i had to return for 2nd time for a safety recall installation. The part was not in stock when i arrived for my original appointment and they did everything possible to make it easy for me to return another day when the part came in. read more

I have been getting my Optima serviced here for over 2 years now and have had good experiences each and every time. They inform me about needed and upcoming services without the super hard sell that some dealerships lay on you. For whatever is needed we prioritize per visit and plan out accordingly. I also like that they email me service coupons occasionally, that always helps. I will keep coming back read more

The issue with getting the delayed return of my deposit has been resolved they are a good company I would recommend them

Customer service and tech nightmare on my 2023 Kia Sportage . 7 months in, emergency braking still kicks in on the highway every day even after I turn off the forward safety . ( which I shouldn't have to do in the first place on a new car ) Perhaps when this vehicle gets in a serious accident , Kia and crown will take the safety seriously on this . Management or ownership or the salesman have not returned my emails or phone calls . Absolute worst experience across the board . read more

I stopped by Crown Kia to check out the Sportage Hybrid and the Carnival van. They did not have either in the high end models but salesman Hazon Thomas was very knowledgeable and gave us all the information we were looking for. Ask for him if you stop in. read more

We recently bought a 2023 Telluride from Crown Kia and were extremely pleased with the experience and the process. Andrew Turner was able to convince the Sales manager to sell us his demo that he was currently driving after my girlfriend fell in love with the color of that specific car. Andrew was also able to get the detail department to clean and detail the car for us that same day almost 2 hours before closing just so we could drive the vehicle home THE SAME DAY! Every employee at the dealership that we dealt with from the sales manager to the finance manager, detail department, and every one in between was extremely pleasant, super helpful, and patient with us. There was no pressure from anyone and we left extremely happy. It was a pleasure doing business with them and I would highly recommend buying a car from these guys! read more

Crown Kia - 2023 Kia Telluride SX X-PRO - Auto Repair Near Me - Pinellas Park, Florida

This week I bought out the Lease on my 2021 KIA Seltos SX, which was easy with no extra added costs (as I have read about on the east coast of Florida). Paid the Lease Contract costs and that was it. All those involved at Crown KIA, Andrew Turner (sales), Jeffry Perego (sales), and Anthony Montesano (Finance), were upfront on the process, no secret sauce, and great to work with. Anthony Montesano was a big help in explaining additional products available, no hard-sell, just facts. Also, no pressure to Lease another car, just facts and my choice. The Buying process was as easy as the Leasing was and as quick and accurate as my Servicings have been at Crown KIA, which I would recommend to anyone. Thank you to all involved. read more

my 2021 Kia Seltos was totaled 3/14/2023 and I wanted to replace with a new SUV. Went to over 10 dealerships and went back to Crown Kia? Ryan Johnson was my salesman and did a fantastic job. He was available through the entire process, never tried to push me outside of my comfort zone and listened to me. He has made my nightmare turn into a great experience. I purchased the new Kia Sportage and he spent his time with me going over everything. Thank you Crown Kia & Ryan Johnson read more

Crown Kia - Auto Repair Near Me - Pinellas Park, Florida

I don't recommend this place to have any service or repairs done if you are unfortunate enough to own a KIA product. With so much negative news and reviews on a lot of their products you would think that they would excel in the one area that is, for the most part, cost free, and that's their Customer Service. I have a 2016 Kia Sorento that to this point has been keeping my faith in the company, I am the second owner of the vehicle, but it was like new when I bought it, with very low miles. Like most Kia products, some of the common issues, most owners have reported online, stared happening to my vehicle, most noticeably, paint chipping, the sunroof failing to close, the keyless entry button failing, and finally, the gear shift stuck in park. With my previous (Negative) experiences going to the Service Center at 5301 34th, in St. Pete, I was dreading having go back, but I was optimistic about the new dealership in Pinellas Park. Everything started of great, they were able to get me in a couple days after calling for an appointment. Wednesday morning, I got there well before the appointment, and was ushered into the Service office. Things were looking up! Then, my optimism was quickly checked by the service consultant, John. First, he informed me that for all the things that were "known recalls" of the 2016 Kia Sorento, based on my VIN#, they were only showing a recall for the Trailer Hitch. A Trailer Hitch I don't have!! I reiterated the recalls that they (KIA) presently have posted for the 2016 KIA SORENTO, the identical issues affecting my 2016 KIA SORENTO. However, based my VIN, the recalls don't apply. I know, it doesn't make sense to me either. OK! A big inconvenience, but let's move forward. John said they could get it into service for a diagnostic check. It would take a couple days. I thought the same thing, "he's kidding, a couple days for a diagnostic check?" Just to be sure, I said, "So it'll be done by Friday then?" his response, "Yea, maybe!". I get it, under-promise, then overdeliver, I use that tactic all the time... Here're the keys! Skip to Saturday evening, around 4pm, I am without a vehicle, or an update, for now four days. I called to find out if I can come pick-up my vehicle, and was told my Service Consultant, John, is on vacation. That part didn't bother me much. What was upsetting was, because John was my consultant, and he was on vacation, absolutely nothing was done, no diagnostics, no service, nothing in the past four days! In a way I was relieved they did nothing. If they mis-manage their customers this badly, I have little faith any services provided would be better. I immediately went to get my vehicle. While I was waiting, as they shuffled around looking for the service sleeve for my car, I couldn't help but to ask if this was their standards when a consultants is out on leave. They were quick to say John has only been there for 4 months and has already had previous disciplinary action taken for poor customer service. That was followed by their severe understaffing of mechanics that's cause the all the delays. Yea buddy, John and the mechanics, the problem! Not three guys sitting behind the desks in the service center on a Saturday evening with not one customer sitting in the waiting area and none of you have a phone in hand calling customers about why its taking damn near a week to get their vehicles back. To top it all off, their remedy to this whole situation, and bullet pointing of their complete lack of customer service, was telling me to try and make any appointment with their Service Center in Clearwater. The only thing new about KIA's service, is the façade on their new building. I am selling this POS for whatever I can get for it! It's been real KIA! read more

Just moved here from California. Dealer there told me it would cost about $300 to replace the shark fin antenna cover that came off. Stopped in here just to see and - it's all still under warranty. They ordered the part, installed it today in about an hour, washed it for me, and I'm a happy camper. Everyone was courteous, the service was very fast, the facility clean. I'll definitely return. read more

Sherry the service writer at Crown Kia here in St Pete is great. Had problem with 2018 Stinger GT2 filling the gas tank, nozzle kept shutting off, they contacted KIA and KIA said the problem was integral and to replace the whole gas tank and vent hoses. Had some paint crazing on the plastic strips in the roof and they are replacing them (with black) while it waits for the gas tank and doing the brake pump recall fix and adjusting the fuel fill door so will be a few days. Can't say enough good things about Crown Kia service dept. and Sherry. read more

This is the worst experience I have ever had with a car dealer. Went in to buy out our lease. After being there for 2 hours they said I had to go to the place I bought it! We haven't lived there in 3 years! All our services have been provided here. Left there went to Lokeys in Clearwater and bought out lease and purchased a new 2022 Telluride in less then 1 hour. So Crown lost 2 sales and the management was clueless and rude! Lost our business for life. Kathy read more