Melissa is awesome. She is a delightful server. Attentive and amazing. Food was great and warm. Place was clean. Service was quick and pleasant. We were so hungry and the grandkids were starving. We were charging our vehicle and delighted to get something to eat. Service is such a big thing for me. We want to come back because her service was excellent read more

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Cru Bistro is in the in-house restaurant and bar at the Sheraton Mission Valley San Diego Hotel. Most of the parking was designated for hotel guests, but there were a couple of rows to the east of the property that seemed to be open for the public. The establishment was located on the ground level along the central corridor beyond the bank of elevators. Food was served until 10 pm while the bar stayed open an hour later until 11 pm. A daily happy hour was offered between 2 and 5 pm. The space looked typical for a hotel restaurant with staffing by the bartenders only during my visit. You could sit anywhere you wanted, however I chose a spot at the bar to ensure I would get the attention of the barkeeps. A couple of dozen items made up the food side of the menu. From the Farm, Fin, and Fowl section, I picked the Crispy Skin Half Chicken from the five choices. The kitchen was out of whipped potatoes so they substituted fingerling potatoes instead. The other components to the dish were brussels sprouts and green beans. The half chicken was smothered with a wild mushroom and herb sauce. The meat was completely overshadowed by the sauce which didn't allow the skin crispiness to be retained. A generous portion of green beans was provided although they were finely diced. Whipped potatoes would have been the much complement for the chicken, but that was a moot point since none was available. For the amount and quality of food in my order, I gave a three star rating for Cru Bistro. An extra set of hands to serve the customers would have been ideal as it was difficult for one primary bartender to manage everyone. read more

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Food: Surprisingly decent for a hotel restaurant. I tried a few different menu items and it was all tasted perfectly reasonable. Good selection on the menu too, though it sounds like they often run out of certain menu items. Service: Very understaffed when I went here for lunch and dinner. It feels like if they have more than a couple tables to service at a time (in addition to the regular volume of room service orders), then their kitchen falls behind. They also had a shortage of servers both times I went here. Staff was courteous, but the service was slow. Ambiance: Lighting could be better - a bit of a dark place at night. Place also was prepared / set up for breakfast service at dinner, which I think is fine given that they probably don't get a lot of dinner patrons read more

Lots of good options and good service. Appreciate the friendly and helpful staff in the restaurant. I usually don't eat breakfast, so I keep it light. I like how they offer fruits, oatmeal, and yogurt. They also have a variety of milk: cow's, soy, oat, and almond. My kids love the pancakes, French toast, bacon and sausages. Plus a variety of cereal to complete their breakfast meal. For bread, they have bagels, chocolate croissants, wheat and white sliced bread and more. It's a great way to start the day! read more

Cru Bistro - Bread options with oatmeal on the side - American Near Me - San Diego, California

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Angus beef sliders x chicken salad Old fashion x some girly hawaiian pineapple drink Good food and drinks. Got a little busy around 8pm for just 2 servers. They kept up and we were well taken care of. Relaxed environment, had a couple different sports channels playing. Nice and clean. Oh and the chai tea latte the next morning was great read more

Cru Bistro - Food and Drinks - American Near Me - San Diego, California

Great hotel restaurant. Cru Bistro is located on the first floor of the Sheraton Hotel, Mission Valley. I dined here a few times while staying at the Sheraton for work. I had both lunch and dinner at CB. The restaurant has both indoor and outdoor seating and a bar. The outdoor seating area is next to the pool. The indoor dining area is modern, bright and airy. The vibe was relaxed and social. It was never busy when I visited. The menu for lunch and dinner was the same but they used different buns on the burgers depending on which meal it was. The sole vegetarian main plate was the Sheraton Burger with the portabella mushroom. For that reason, I had it a few times. I'm glad I really enjoyed it. The slight bun variation helped. I liked the dinner bun best as it was more textured than the lunch bun. Co-workers has the flatbread, club sandwich and the Sheraton burger with Angus beef. The flatbread seemed to be the favorite. Service was always very good. The standout server was Amado. Amado was super attentive, helpful and friendly. Happy for the convenience of this restaurant. If you're short of time and staying at the Sheraton, this is an excellent dining option. read more

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To be fair this place IS in the Sheraton. A 3-star Hotel maybe? Alex our server was so kind. This place was really busy when we ate here on Monday night tables weren't bused, our table was not wiped but again to be fair they were really busy with only two people. (as a former server myself if I had five tables all 4 to 6 Tops, it would be difficult for me as well ) Jeremy was behind the bar also full of customers, Alex was running around back-and-forth to tables and Alfonso the chef. (Yes I asked his name). Oh! I forgot ... everybody and their cousin Ted was getting "to-go" orders .... With that said, you have to understand why I give so many stars. The try. And Alfonso (in spite of the front of the house) delivered a gorgeous burger (no bun) and fabulous chicken wings. -- see pics. Again, don't be fooled by a four star rating. I saw the pizza come out and I have to say "looked great"! This is not a high-end place by any means it's a bistro inside of a three star hotel but it does the job quite well. There's a good variety on the menu and the food was delicious. I even had a Mocktail. Jeremy whipped it up eventually but was worth the wait. Great job staff. (in my experience it's usually management is to blame, but with having a hard time finding people to work, it truly could not be anyone's fault.) read more

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This is a Great place for people staying in Sheraton Mission Valley- very close to the Elevator. people who work there - to mention Alice was awesome - ( met her during happy hour - she was super helpful - if you keep for Green or saving water and towels- you get 5 dollars and you get a drink free of cost- all these were suggested and helped out by people like Mrs. Alice and great other person definitely worth mentioning is Mr. Santana - he can speak Spanish and English- he is pretty quick, sharp and very smart also....,.quick to American culture even though he is young...well done by their service- i was there on 2/26/2020 betwee 17:00 to 19:00 hrs and then again on 2/27/2020 Wednesday between 20:39 PM to 21:38 PM - nice people -great customer service and good people were around....wonderful and good work..i should have taken a picture possibly if i get a chance in this place for next few days- today was not great ...at work.....let us see the next few days can stop by.... in the front desk great good person similar to married Mrs. Alice is Sam in the front desk - amazing-very rare to find such people. ..even though he works at Sheraton another organization i guess not sure- hoping so. Yet to do lot of likes - all my cell phones are gone. read more

My daughter and I went in for a late lunch before heading to the airport. Our food was outstanding! The waiter was also the chef. She had a salmon Cesar and I had the club. Hard to mess up a club, but somehow he made it so much better than usual. The salmon was cooked perfectly and all was excellent. One of the reasons I would stay at this Sheraton again would be because of the food. read more

I know these guys are trying to open up after Covid crippled the industry, but I have to say the service and the food is spectacular!! I rarely eat at the hotel I'm staying at but with crappy weather out I thought I'd give it a go. The trio of cured salmon was superb then the crispy pot roast arrived! That was spectacular with a smoked polenta and creamed polenta it was fabulous, the beef shoulder was very tender and flavorful! Top marks to these guys all round. read more

I am never one to bash a restaurant but I've sat on this review for two days. Our family was tired and decided to eat in for ease despite the prices. The place was empty a total of three tables with diners. We ordered drinks and was told the menu was new and they didn't have all the ingredients to make the specialty drinks WHAT!!! Our dink's came and were horrible. My strawberry Mojito was pure strawberry syrup. For the meal, we ordered a NY steak med rare, we received a well done Ribeye. Salmon, that was so salty and over done, shrimp Alfredo which the shrimp was burned and a Alfredo that spectated and cold pasta. I never send food back but at a $31 steak it's going back. Meanwhile, I see getting returned to the kitchen from other tables. Ours returned again broken Alfredo which was horrible. Steak returned almost raw and the fish raw. Worst meal I've ever had and will not return to this place for any meals. The waiter was great but this meal should have been free. Don't put out a new menu if A, you don't have the ingredients and B, if you can't cook it. Sorry guys I can't express how disappointed we were. read more

Located in the Sheraton Mission Valley a beautiful breakfast buffet and a make your own golden waffle station, fresh fruit and a variety of cereals, juices plenty of bacon and sausages. A bargain at only $20 for all these selections. You can sit out on the patio which is poolside and a full bar if you'd like a Bloody Mary. read more

Cru Bistro - Wonderful salmon dinner! - American Near Me - San Diego, California

Wow. I've never payed so much for fish and chips, and had such poor results! Guys, this isn't easy to mess up. I'm guessing that the new chef may have embellished on his resume a little. The fish consisted of three tiny pieces not much bigger than a fish stick, and were soggy and rubbery. They even skimped out on the fries. I asked for cocktail sauce instead of the tartar sauce, and they gave me a big bowl of it, and even that was probably the worst most off-tasting cocktail sauce I've ever had. Of course this did not come with a side salad, just a tiny portion of very sub par food at an inflated price. Bon Appetite! read more

It's not that I don't believe the other yelpers. I do. I almost didn't order anything because of the awful ratings. But I just drove a couple hours and oh god please don't make me drive another inch! I had to suppress a sigh when they asked me to move my car from loading to the 15 minute parking 10 feet away. So here I am starving looking at a bit of a pricey menu that 'everyone' says is absolute shite. The crabcakes sounded divine but I know that doesn't necessarily mean much and at 17$ I didn't feel adventurous enough. Please just feed me something hot and delicious and inexpensive! That's where the clam chowder popped off the page. Safe! 4$! Soooo delish! My mouth and belly are soo happy and my brain is starting to function again yae! P.s the bell man who professed he eats here almost every day said the hamburgers are the highlight of the menu. P.p.s the service was all fantastic to :) Good luck hungry travelers! read more

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This review is "hotel adjusted". If you want great ambience and food, suggest you go across the highway to the mall area. Great parts: happy hour 4-7 everyday w/Karl Strauss on tap. Flatbread pizza was pretty good and so was the spinach artichoke dip. We didn't go beyond that for dinner time. Service was very attentive and professional. . Buffet breakfast pretty good. Had everything you'd expect for $20. All food was fresh and the hostess/waitresses were very nice. No so great: You can't control the patrons : like the parents who let their daughter do cartwheels on the main floor - but they left after a quick drink - thankfully. And there's only one TV, right at the small bar area - which was hard to watch from the booths. Overall, not bad if you don't want to drive. read more

Empty and they are Slow as fuuuuuu...... I have been in here twice and both times only had drinks from the bar area. They take forever, and their drinks weren't that great... my Bloody Mary was all mix this tie around. I came in several months back during the San Diego Music Thing. I was watching an acoustic performance out by the pool area and had a couple Bloody Mary's that day. They tasted better the first time I was here. When I came in again last week, it was to kill some time while I was waiting for my oil change next door. The bartender didn't have change in the register for a $20 bill and he didn't mention that to me, I was wondering where he disappeared to. If I knew he didn't have change, I could have gave him a different form of payment instead of wait like 7 minutes for him to go somewhere for change. My Bloody Mary was all mix, I could barely taste the top shelf Vodka I requested it to be made with. If this is my only option for a drink in the area, I might just have to stick with a water instead. read more

We went here because we had a Restaurant.com certificate despite the rough review. This is basically an overpriced hotel restaurant. If you take it at face value as just that, you'll probably be fine. Don't expect fine dining. You're paying for the convenience of not leaving your hotel and that's about it. We didn't want to go too far over the bare minimum of the certificate given the aweful rating, so everyone got pretty safe selections (a few cheeseburgers and I think a chicken sandwich). Everyone liked what they ordered, but seeing that we get the same food as the kids received but for twice the price was a little off-putting (but good none the less). The service was just weird. That's the best way I can put it. The guy who sat us seemed a little uppity, like he was doing it for the sake of making this place seem nicer than it was. The window that led out to the pool area was open across from where we were seated, and my family was cold, so we tried to move to the back of the restaurant away from the window. We were told we couldn't sit back there even though there was NOBODY there, so we just slid to another table that wasn't directly in line with the open window. The waitress, again, weird. She was nice enough, but there was just a weird vibe. Can't put my finger on it, but it was an awkward vibe as she seemed to try to relate to us. We're a pretty standard 2+2 family who are very easy going, so not sure what was going on there, but very strange. So go if you're at the hotel and you just don't feel like getting your car out of valet and you have a few extra bucks to spend on ok food. But don't expect fine dining. read more

4 Stars based on Bar Service only. I've not tried their recently revised menu so i cannot rate that. My 3 star food rating is strictly based on their breakfast buffet. I would like to try their Chef's new dinner menu however..... I'm at a work conference and have been coming to this bar for a nightcap every night. They have a young Latino bartender named Santana (yes like the Singer) who is an awesome bartender. Generous pours, very personable, smart, attentive and professional all in one. He was a great excuse to keep coming back and definitely a great way to end the evening. Great job Santana! read more

We stayed at the Sheraton Mission Valley recently and did not have high hopes for the restaurant. But we were wrong! Food here was actually very good and well priced. As good as many surrounding restaurants. Chicken quesadilla for $10 is a bargain. The burgers were top notch. Crab cake salad excellent. Short rib tacos, too. They have local draft beers and friendly staff. I wouldn't hesitate to eat here if you're staying at the Sheraton - or even if you're not! read more

As a platinum member with SPG, I received a free, hot breakfast daily. It wasn't the spread like the DoubleTree Universal Studios in Orlando, but it was alright. Options were more than the Hilton Portland downtown, which was good. Your typical items are available for breakfast: scrambled eggs, potatoes, bacon, toast, cereal, etc. Service was decent. The waitresses were pretty attentive after initially sitting. If you only placed your items at the table and went straight for the buffet, they'd come to you as you picked your food choices and take your drink order. I thought that was nice instead of waiting for me to sit down after gathering my food. Since this isn't the absolutely best or worst breakfast I've had, "A-OK" it is! read more

Have you ever handed over a decent amount of cash to somebody that promises you something wonderful, only to realize later that you have been the victim of a confidence game? That is exactly what Cru Bistro is running.....a con job disguised as a restaurant. Their menu and web site make the place sound like a nice casual bistro that cares about the quality of the food. "Cru Bistro is a sophisticated yet approachable eatery with a strong focus on and passion for local ingredients." This is absolutely not true, especially for the price. The "West Coast" clam chowder claims to be made from fresh local ingredients.....but it had to have come out of a can. I know how to make a nice chowder, and this was a thick white mush with some clam flavor and maybe a rind of bacon in there. There was nothing fresh about the plate of Asian Skirt Steak tacos that I ordered. The tortillas were not fresh, and crumbled like old tortillas have a tendency to do. There was a small strip of steak in each taco that was overcooked and chewy. They were supposed to be covered with "Asian Slaw" that was just some coarsely shredded cabbage and carrot with a weak ginger dressing. On the side? Half of an old lime. Total cost? About $17. You can go just about ANYWHERE in San Diego and get a better taco plate for half the price. My partner's fish taco plate was equally disgusting. About 2 tablespoons of greasy, smelly white fish and a pile of cabbage and mayo with a small cup of black beans on the side. I don't know who they are trying to fool with the high prices and low quality....I suppose that when you are staying at the hotel you might feel like you have no other choice. Just know that you are being held hostage by the culinary con artists of Cru Bistro. By the way....the current menu looked nothing like the one that is posted on their web site, and I seriously doubt that there is a trained chef anywhere in the building....he must have gained some self respect and walked out. Now, I would not give a restaurant only one star for poor food. You can make up for it with ambiance and good service, and at least pull 2-3 stars out for being nice. This was totally not the case. There seemed to be only one bartender that had to manage serving the whole place, and she got saltier and saltier every 5 minutes. We are not troublesome diners.....in fact we are very easy to serve, but we still got a poor attitude. We also overheard several snappy and rude remarks that were made to other customers....even though people were doing their best to be patient and polite. The server never checked on us once the lousy food was delivered. I suppose she knew better than to come and ask us how everything tasted. We did our best to be nice to her, and didn't deserve the treatment that we got. In French, Cru means "believed". These charlatans, chiselers, con artists, connivers, or crooks want you to believe that this is a bistro. Don't believe it. read more

Cru Bistro at the Sheraton Mission Valley has been recently renovated and they have hired a new Head Chef, Chef Anabelle from the Beverly Hilton. The result is a flavorful and delicious upscale menu that even frequent guests of the Sheraton may not expect. We tried a bunch of items off the menu, starting with the amazing ceviche! My wife and a friend both had the Angel Hair Seafood Pasta, which had lots of delicious shellfish and a touch of spice that made the dish flavorful and unique. I had the blackened cajon chicken, which was just the right amount of kick to give it a great lasting flavor. The chicken was served on a brown rice pilaf that was amazing, I can't ever get my brown rice to come out so moist and tasty! My other friend had tilapia that was just flaky and perfect. We washed everything down with another Chef Annabelle creation, a Jalapeño and cucumber margarita! You have to try it, the cucumber makes the drink refreshing and fresh, and as you get to the bottom you start to feel the jalapeño, it's a great drink! My wife also got a passion fruit mojito that she loved. There are a lot of dining options in San Diego, but if you are staying at the Sheraton, you'll likely have to drive somewhere. I really think the Cru Bistro is a bit of a hidden gem in mission valley and I'd recommend Sheraton guests definitely not be afraid to give it a shot. read more

Santana, Ed, Amado, and Ceceila were awesome people to be around. Very accommodating and helpful especially for not being from the area. The drinks were perfect and the food was very good. Hope to get back there some day. Hope ya'll are well. THANKS Sheena & Randy New Bedford, Massachusetts read more

Rather disappointing. I ordered baked sea bass with mashed potatoes, carrots and asparagus. The serving of fish was generous and the lemon sauce was pretty good, but I kept getting too much of a fishy taste. The carrots were quite underdone and the potatoes were seriously over-salted. Honestly, the best part of the meal was the New York cheesecake, but I've had better from Costco. Not worth the price! OK, decided to give them another try (I'm staying at the Sheraton, where the bistro is). I revised my review from 2 to 1 stars. I ordered the chicken panini with pesto, which was totally tasteless, even after adding salt and ketchup. The french fries were underdone and the panini bread was burnt, so I had to smell it all through dinner, which was brief, because about halfway through I'd had enough. Don't eat here if you have working tastebuds! read more