This was my first time trying this location. I really wanted to try the Dubai chocolate cookie and it was sold out at other locations. When I saw it available here, I chose to place a pickup order since it's not far for me. They have plenty of parking nearby, but because of the gym it can be bus at times. They do have some pickup spots close to the front that are usually available. Once I was parked I marked on the app that I was there. The staff were very friendly as I walked in and the place looked very clean. They have a tablet on the wall to place your order or you can also order it through them. My cookies were ready pretty fast and they all looked great. I enjoyed them all, but for sure the Dubai chocolate one was my favorite! The balance between soft and crunchiness was great. If it's your first time trying these cookies, 1 regular sized one is definitely too much. I usually have 1/4 to 1/2 of a regular one. read more

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I'm a little surprised this place is still in business tbh. Every time I've come in here it's dead. Not sure how well business is doing other days, but today it was as dead as other days when I've been here. Still my least favorite place for cookies, but my son happens to love it, so I am a returning customer for this reason alone. I had a piece of the chocolate chip cookie he got and it is still just as sweet as ever. This location does have the self check out now which is nice. And he order was done very quickly (probably because they're empty). read more

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FOOD  Jimmy Fallon's Holiday Seasoning Candy Cane Brownie - Apart from the boatload of sugar these brownies have, I really liked this one. If you're one of those people that think mint chocolate tastes like toothpaste, then you should probably skip this one.  Honey Bun - This tastes like a snickerdoodle, so pretty good.  Milk Chocolate Chip - It's not bad, but this cookie is nothing special. I never reach for chocolate chip cookies. Strawberry Crinkle - I didn't like this one. The strawberry flavor isn't as strong as I expected, but it was dry and somehow still tasted like raw flour.  Caramel Toffee Butter Cake - This is one of the best items they've had. I can't wait for this one to return. The cake is soft in the center and the edges are slightly crispy. The vanilla whipped cream on top is delicious.  Cookies and Cream Milkshake - This didn't taste like cookies and cream to me, but it was still great. I will get this again. My family enjoyed this one too.  Holiday Birthday Cake - This might just be their birthday cake cookie with red and green sprinkles on top.  Caramel Apple - Another favorite. Even my family that hates caramel loved this cookie. The chopped green apple on top is tangy and cuts the sweetness.  Blueberry Muffin - Very sweet and very delicious. Streusel on top is a nice touch.  SERVICE & AMBIANCE  The shop interior was clean, and the employees were friendly and helpful. read more

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Love the lineup this week so good! I love snickerdoodle!! Love how they change the lineup every week read more

Great service the staff was friendly and the atmosphere of the location was perfect. I highly recommend going

Very simple and clean store! It's located in the same plaza as target so lots of parking available, but plaza does get busy. I came around 4:00 PM on a weekday and was surprised to see how many people were ordering cookies. It's nice that you can order a single cookie, which is $4.99 but it's quite big. I ordered the milk chocolate chip. They said it would be a 20 min wait since they ran out so I walked around target. I would recommend ordering in advance so you don't have to wait as it seems to get pretty busy! I've tried crumbl at parties and wasn't amazed, but it was my first time having it when it was still warm and it was really good! The center is soft and chewy and the outside is crispy. I see why it's such a popular place now. Overall, would definitely come back and try the other flavors. read more

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I always crumble to the cravings for Crumbl whenever I'm looking for a sweet fix. This time, I ordered for pick up and service is super fast and friendly. This location is also very clean. Definitely stop by if you're looking for a nice dessert cookie to round out your day! And definitely sign up on their app before you order so you can gain loyalty points. read more

Crumbl - Brea - 6 cookie assortment - Bakeries Near Me - Brea, California

Crumbl has always been a good cookie spot! It is consistent around all stores. I enjoy the specialty cookies they have. You can never go wrong with chocolate chip cookie flavor. This cookie store is clean and the staff here is nice. You can see them make the cookies in front of you! There was no line when I went and there were a lot of Togo orders. The parking here is located in a plaza which is nice. You can grab your cookie and walk around. When we received the cookie, it was delicious! The crust was crunch and the center was warm, sweet, and mushy. I'd definitely be coming back. read more

Crumbl - Brea - Chocolate chip cookie - Bakeries Near Me - Brea, California

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Awesome cookie store!! Wow!! Thank you Kim for not just great cookies but your added touch to my cookie box gifts !! This store has the best homemade cookies ever the toffee, chocolate chip and cinnamon cookie wow!! So much flavor in a cookie . The store is so clean and inviting with Kim 's presence with a friendly smile. A must go to store in Brea next to Target shopping mall. Thanks again read more

I love this location. I order a lot of crumbl cookies for work and they are always so accommodating.

AMAZING SERVICE, DANIEL AND KASSADRA DESERVE A RAISE FOR THEIR KINDNESS AND BEING SO HELPFUL!! came in and they were the kindest people ever, super positive and very helpful when choosing flavors. First time here, coming back again!! 10/10!! cookies were amazing, the energy was amazing! read more

Crumbl - Brea - cookies - Bakeries Near Me - Brea, California

It seems like the employees here don't care. The fruity pebble cookie I received had hardly any cereal on it compared to the picture where the cookie is completely covered. Also, the tres leches cake I received literary had no milk at all. read more

Crumbl - Brea - Bakeries Near Me - Brea, California

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Yum! Always great service here. Everything tastes great...but the Lemon cookies are my favorite.

Good selection of cookies, I really love that they now let you buy the mini cookies since my kids love them. The staff is very friendly and patient. Who doesn't love the smell of cookies when you walk in?! There's no indoor seating so it's all to-go orders. For me their cookies are hit and miss with the flavor profiles. The box pictured has churro (delicious but crazy sweet), peanut butter (very dry), oat meal skillet cookie (tasty - probably my favorite this trip), mint marshmallow (my daughter's favorite), confetti (dry), chocolate chip (dry and only had 2 chips). I like that they change flavors often but the quality isn't consistent. read more

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I had a bad experience after waiting for the waffle cookie to come back for a long time I left with my order and got home to see they didn't put the syrup on my cookie or put a container of syrup with it. When I brought it up to the store because I did call. They told me they would have to charge me again if I were to come back and fix the order tomorrow. (They're closed now) and they offered me to come all the way back for a cup of the syrup! Terrible customer service and I will be reaching out to someone about this. The man on the phone i didn't get his name but never have I experienced customer service like that when they didn't give me the correct order. I did NOT get what I ordered. And they made it seem like it was minimal and that I was making a bid deal saying it was "just syrup" yes I know. And it was supposed to come with my order read more

Always a pleasure to walk in Crumbl! This was my first time at this location and the service was fantastic. I'm celebrating my birthday and it's always a treat when they offer you a free cookie for your birthday! Download the Crumbl app and sign up for great rewards. When you walk in it smells heavenly and you get to see how they are making the cookies/pies. I will be back, plus it was quick service . read more

Crumbl - Brea - Chocolate chip cookie - Bakeries Near Me - Brea, California

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Great service. The staff are always very helpful and serve great food (aka cookies). Always a good ambience when you walk in. The service is quick considering how much volume they have coming in. And ordering online is really easy with the app. read more

Great cookies. I loved convince of picking up at the counter. Store was clean service was good

As much as I am a fan of Crumbl, their service has always failed every time I visit. The staff behave they don't want to be there and one or two or even half of the cookies are not available. Without explaining that they want people to order through the KIOSK, they just stare at you until you figure out yourself to use the pad for ordering and paying. However, from the order to your hands, they do package them fast. Other than that, the place is clean and have large space for people to stay in line and pick up their order. There aren't any seating so it is only for pick-up. They have a reward app so if you are a fan, I would take advantage of it - you get a free cookie when you built the points and on your birthday. Most of the cookies feel like more of a mini cake, which is the beauty of their cookies. Even though it is in the box for a week, it is still moist and soft. If you heat up a little bit, it's even better depending on the cookie type. It is definitely on the sweeter side so you might not be able to finish all at one sitting like me but if you cut into quarters, you get to try all the flavors. read more

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Such friendly staff! Associate this morning was so helpful and patient will all my questions

Mark D. Is very friendly, has great energy and serves with a smile! Good employee, good business! read more

Crumbl - Brea - Crumble cookie - Bakeries Near Me - Brea, California

Horrible customer service, had no idea I had to order on a kiosk as I have never did before and was standing there for a good minute and employees didn't even bother letting me know how to order or even welcome me. My order was incorrect and my cookies were cold. This is a five minute drive from my home but honestly, I'd rather make the drive all the way to La Habra if I'm gonna have a much better experience there. read more

Crumbl - Brea - Bakeries Near Me - Brea, California

I mean it's mid the foods fine kinda bad service and no ambiance . I got the whole box of 12 and the cookies were dense. Overall a great way to get diabetes!!!!!!!!! read more

Horrible! Took a couple of bites to find that the brownie is raw! And they don't answer the phone? Never got a refund or anything read more

Crumbl - Brea - Brownie - Bakeries Near Me - Brea, California

This store is always on top of it and fast!! They had the Dubai brownie and no other store has it and is sold out. They are always nice at this location read more

Fast courteous service. Always nice to go in and be welcomed in with a smile. I place my orders online and walk in for pickup and it is fast and easy. read more

What's Valentine's Day without any sweet treats? Thanks @ericadory for bringing @crumblcookies in the office. I think most people recognize their iconic pink box, right? New York Cheesecake (4 votes) - it really does taste like New York Cheesecake. Buttery Graham cracker flavor. Creamy vanilla cream cheese frosting. Light but rich at the same time. Chocolate covered Strawberry (4 votes) - love the rich chocolate flavor. Better chocolate flavor than the Chocolate Caramel. I like the Strawberry Cream cheese Frosting. M & M (least favorite) Chocolate Caramel (2 votes)- lots of caramel. Chocolate Fudge flavor. It's a tie! Chocolate Covered Strawberry and New York Cheesecake were the favorites! read more

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Cookies are always great at the location. This location is always clean. Staff isn't so friendly, read more

Came in 30 minutes before closing but Daniel, the only person working at the time, was super accommodating and kind to me and my family. Greatly appreciated him for getting us exactly what we were looking for despite him needing to close for the day. read more

First time buying from Crumbl (have received as gifts prior). Surprised there was a very limited selection but it makes sense as they can't make all types of cookies every day. Service was fast BUT-- I was actually *refused* I couldn't buy 6 cookies and have them put 4 in one box and just give me the other two. Mind blown. Not sure if it's a corporate rule but they lost in two more cookie sales and a really disappointed customer that will probably hesitate on buying again from the same establishment. read more

SOOOOOO DELICIOUSSSSSS i love the s'mores cookie i can't wait to try more workers were nice n fast

Alright, I know I'm a year and a half late to the party, but my first time trying these guys. Gotta say, with a glass of cold, whole milk these cookies are alright folks. Had em in place of a cake for a casual birthday thing and it hit the spot. 1 cookie per head is more than enough calories fyi, these things are almost the size of my face. 4 stars. read more

Crumbl - Brea - Bakeries Near Me - Brea, California

3/5 I visited this crumbl with my best friend with high expectations with trying this weeks flavors! When we arrived the kiosks were broken, screaming kids, and flavors sold out! On the website it said the flavors were available. Overall I had a semi disappointing experience and will not be returning to this location read more

Crumbl - Brea - Bakeries Near Me - Brea, California

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Best cookies around. Much better than store bought brands. Worth the price for sure. I wrote this awhile ago but I guess it needed more letters to get posted. read more

Pumpkin Cake - cake has good consistency - good pumpkin flavor - frosting isn't too sweet Classic Pink Sugar - dense but soft - okay Hazelnut sea salt - not too sweet - soft Semi sweet chocolate chunk - a little under cooked - good taste Pro Tip: - don't go late or be wary of when cookies may be sold out read more

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The cookies here are delicious and moist but flavors changes weekly so can be hit or missed. Sadly there are no chairs and tables to sit so it's strictly Togo only. read more

Crumbl - Brea - Bakeries Near Me - Brea, California

Delicious and never disappointed!! Excellent service and ready to serve. Always fresh and tasty. ​

Service is good most of time, quick in getting order out. Cookies are tasty, but quite sweet. It's be great if they could lessen the sweetness. read more

Great cookies but definitely sweet and don't eat an entire one even if you want to- So much sugar!

I've eaten dozens of crumbl cookies, consuming them from locations all over the country. The Brea store is definitely the worst I've seen. It's as though the employees take no pride in their output. I ordered one sugar cookie (glad I didn't order more). Unlike other crumbl cookies I've eaten, the frosting was slapped on, about 1/2 the volume I've seen from other locations. My daughter, who's eaten waaaay more crumbl cookies than me, even commented, "oh gosh, that's horrible," when I sent her a picture. At least, the cookie tasted right, but with a lot less frosting. I won't be going back to this location for a while. read more

Crumbl - Brea - Broke off a bit, then decided I really needed to take a pic of this. - Bakeries Near Me - Brea, California