These cookies are so good. Always fresh and staff is very friendly. The store smells amazing every time.

I had a very disappointing experience at Crumbl. If I could put a zero star I would. Before driving over on the free cookie promotion day, we called the store to make sure they still had the free cookies available, and we were told they did. When we arrived, we placed our online order for the free cookie, but as soon as they saw our order, they told us they had run out. While that was frustrating, we understood and decided to purchase a box of cookies instead. The bigger issue came when we asked for a Key Lime Pie cookie. An employee went to check the tray, and we could clearly see there were about five left. She came back and told us they had none available. Confused, we ended up leaving with a different cookie because we felt like we weren't being given honest information. To make matters worse, after we drove away, we called the store again and asked if they had the Key Lime Pie cookie. This time, a different employee told us they did have it available. The inconsistent information and lack of honesty made for a very frustrating experience. If a product is being reserved for online orders or there's another reason it can't be sold, just be upfront about it. Being told different things by different employees left us feeling like we were intentionally misled. I hope the store improves its communication and customer service because this experience was very disappointing. read more

Really disappointing experience at this Crumbl. Before driving over, we called to ask if they were still in stock for the free cookie event, and the employee said yes. When we got there, we were told they had already run out of the free cookies. However we were able to put in the free cookie order. But we understood that giveaways can run out, so we asked to buy a Key Lime Pie cookie instead. The employee checked the tray, where we could clearly see several left, went to the back, then came back and said they didn't have any. After we left, we called the store again. A different employee answered and confirmed they did still have the Key Lime Pie cookies and are selling them. We were also able to place an online order for both the free cookie and a Key Lime Pie cookie, which made the whole situation even more confusing. The frustrating part wasn't missing out on the free cookie--it was being given conflicting information. We just wish the employees had been honest instead of telling us they didn't have cookies that were apparently still available. Hopefully management addresses this because the customer service was very disappointing. read more

I ordered the Chocolate Crumb Oreo Cookie ($4.99 - Large - Single). This crisp cookie is moist and fluffy like a cake. With each bite, I felt happy. I arrived at Crumbl (Glendora) on Saturday (around 4:05PM). It's located in the AMC Glendora's Plaza. Parking is easy. The lot is big. Staff is professional. Customers can order at the two self-service kiosks or counter. Many customers poured into this business, and they were all helped very quickly. Line would quickly vanish. My order arrived almost immediately. As mentioned, I enjoyed the Chocolate Crumb Oreo Cookie ($4.99 - Large - Single). This single cookie is very big. It's wider than a baseball, and it's thicker than a thumb. I was startled when lifting this cookie because it came warm. The frosting was still creamy and soft. As I bit into it, it stuck onto my lips. Warm chocolate crumbles cascaded with each bite. "TASTY!!" Concerning ambiance, Crumbl (Glendora) is an order-and-leave location. There's no seating nor tables. Also, it's fairly tiny. Fortunately, the location is very clean. Overall, I had a lovely experience at Crumbl (Glendora). The cookies tasted unique and special. I left very happy. If you love cookies, this is a must-try. 4.8 out of 5. Go!! read more

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Horrible chocolate chip cookies! I've actually ordered chocolate chip cookies here before and they were ok. However, today was a different story. They were sour! I went back and told the cashier they didn't taste good. She told me they couldn't do anything about it over "preference." Sorry, it wasn't preference, the cookies weren't good!! Apparently, Crumble doesn't care to give refunds or exchanges for unhappy customers. Pretty pathetic. Although the cashier had a bit of an attitude, she did exchange one of my cookies for something else saying she'll do it "this time." Very rude. I'll never go eat their bunk cookies again. Not like they care anyway. The name says what the future holds for their business "CRUMBL!" read more

I've only been to Crumbl once in the high desert. Their cookies were way too sweet plus the high end prices at the time so I haven't returned until most recently. While I was at the Glendora Marketplace, I said let me give them a shot to redeem themselves. I was pleasantly impressed with the latest cookie flavors this time around. Good job! Prices may have risen a little bit. Funny, the young lady behind the counter was kind of suspicious of me when she saw me taking photos of the shop. Gotta do my Yelpie photography! Shop is bright and cute. Love the pink boxes! I wanted to get only one cookie, but they all look so good. Haha, they got me! I ended up with a Box of 4 large at $18.95 which is about a couple dollars cheaper compared to you getting individual cookies at $5+ each. Prices are just going up when it comes to premium cookies and other desserts. Inflation for you. These were the cookies I got... cookies & cream, semi-sweet chocolate chunk cookie, Mom's recipe cookie, raspberry cheesecake cookie (without cream cheese... they were only able to accommodate this request because they were making a new batch that didn't have cream cheese yet). Cookie size was adequate for the price. Nice and thick! All the cookies were not super sweet which I prefer. After eating them, my top 2 picks are the Mom's recipe cookie and raspberry cheesecake cookie. Just soft and delicious! Yum! The other 2 cookies were not bad... they just didn't have any extra umph to them. I could have went with the smaller versions of the cookies Box of 3 minis for $9, but for about double the price, you do get more cookie. It's all perspective! Anyway, from what I was informed, their cookie flavors change all the time. After this visit, I will indeed drop on by from time to time to check out their new flavors. Thanks Crumbl for your impressive cookie creations! read more

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So good! I love the biscoff cookie & the original chocolate chip cookie! Fast service

Bought the strawberry heart cake and chocolate chip cookies. They were delicious. The service was great. read more

Crumbl - Glendora - Crumbl box - Bakeries Near Me - Glendora, California

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Amazing line up this week. Service was fast, was in and out of there quick. Cashier was very attentive and gave good recommendations.

The service was good and cookies were delicious as well. I had tried it for the first time and it met my expectations!

Semi sweet chocolate chip cookie is classic! The seasonal or specialty cheesecake desserts are my favorite!

I love Crumbl and this location. Everyone is friendly and ordering is easy, either at the computer screen or with someone. They are pretty fast getting the cookies out and seem to be well staffed. read more

I came after plenty of CRUMBL taste ASMR videos from people especially Lily Reinhart's video's. I may be late on the trend however, I am here now. I was craving something sweet and decided to finally come to CRUMBL. I looked them up on YELP and placed an order for pick up. I wanted to try some to start so I ultimately decided to get the Mini 3 pack for $9.99. Their cookie option were: Milk Chocolate Chip, Pink Velvet Cake, Mom's Recipe, Chocolate Cake, and Lemon Poppy Seed. I decided on Chocolate Cake, Mom's Recipe, and Milk Chocolate chip. WOW! All of the cookies were amazing ! I will say they are the best cookies I have ever tried so far. They're soft, décédant, delicious, perfectly crunchy, and just the perfect amount of sweetness to them all. I can see now why they're priced the way they are. I honestly thought they're pricey but after trying them... I understand now. I will definitely come back and order their regular size and different ones to try out. Out of the tree I had, I could honestly not choose my favorite because they were all so good - they are all so delicious and are all top contenders. You guys have to try them all! I know now to order on their official website or I can also download the app for future reference. Thank you to the lovely woman behind the counter that gave me that tip! I appreciate you! The workers behind the counter are great! Great vibes in this place. I saw that once I was inside they have their KIOSK machines as well where you can order and pay - love that. read more

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Walking into this place is dangerous because of how delicious it smells... how can you not like the smell of freshly baked cookies? The place is very small, but very cute and clean. I love that they have all of their cookies on the counter on display. I have come to this location numerous times to get a giant cookie for our volunteers of the month and the staff is always so nice This time around, I stuck with their traditional chocolate chip cookie, which personally is one of my favorites. I love the rich buttery flavor and the generous amount of chocolate chunks. read more

Crumbl - Glendora - My hand for reference on the size of the cookie. - Bakeries Near Me - Glendora, California

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Fast service, the music in the store was a vibe and employee taking our order was friendly and nice and the cookies were available and good read more

Crumbl - Glendora - Bakeries Near Me - Glendora, California

always so fresh and so yummy!!! staff is always nice thank you for all the yummy cookies

Love this there cookies are so well made and cared for and every one should go there but Please bring back sugar ft mother's circus animal and robs backstage read more

Came here on Crumbl's birthday which coincidentally is also my wife's birthday. Unfortunately my bad experience stemmed from receiving the wrong order. I'm sure it was a busy day for them but when I came to pick up my order, I was the only customer. Granted, they did show me the box and as any normal customer I wanted to get on with my day and get back to work and just say looks good and left. I really wished they didnt give me the extra sugar cookie and confetti cake since those were not my preference. But the other cookies were fine. read more

Crumbl - Glendora - Bakeries Near Me - Glendora, California

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If you are reading this review, then I'm guessing you already know how amazing these cookies are. I swear I am never let down when I come down to Crumbl. From their great customer service, to their amazing flavorful cookies, I've never had a bad experience. They are always willing to go the extra effort. I love that they present you with the cookie and ask if it looks good. At times I've asked for a little extra frosting or maybe a few more toppings, and they have always said "of course" with a smile. If there is one cookie that I absolutely love it is the churro cookie that they are featuring again this week. read more

Crumbl - Glendora - Bakeries Near Me - Glendora, California

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Great location and love the late hours for all your munchie needs! Great staff mobile ordering is the way to go!

Fast curbside service and always welcoming , cookies are always fresh and yummy and love the new flavors

Very professional always clean every time I come in and everybody always has a smile on his friendly. I love coming here.

I ordered for carry out. I got the Dubai chocolate cheesecake and the thin chocolate chip cookie as well as the snickerdoodle best cookies I've ever had. read more

Crumbl - Glendora - Dubai chocolate cheese cake, thin, chocolate chip cookie, snickerdoodle cookie - Bakeries Near Me - Glendora, California

Cookies are so delicious. The staff is always friendly. Every time we go the staff is very helpful & patient. So many good choices makes it hard sometimes to choose. Store is very clean. read more

Cookie was amazing. Very friendly and fast service. Will be back. The environment of the employees were welcoming.

All depends on the line up for this weeks but over really good. My favorite cookie so far has been any of the varieties dubai chocolate cookies or red velvet cookie i recommend trying crumbl when those are part of the line up again. The inside of crumbl is so picture worthy i love it. read more

Delicious, indulgent cookies that are unusual and intriguing. Happy to enjoy them but keep in mind that they are BIG and good for sharing.

Excellent service. The cookies were perfect. My favorite was the Lemon one. The store was busy but it was nice and clean. The music was great. read more

omg these cookies were AMAZING like literally they were delicioussss differently getting them again!!! And the driver was pretty fast

The service at this location is great. And the cookies are so yummy and fresh, soft, and perfectly baked. Each cookies is bursting with flavor and are so soft. The store employee are friendly and fast. The store is clean and spacious. Plenty of parking. read more

This message is for the owner I have been attempting to reach you via calling Friday 8.22.25 and speaking to the store manager who assured me she would get back to me that night who was not even sure she'd be able to reach you! She never got back to me not Friday 8.22.25 not Saturday 8.23.25 and not today 8.25.25 And then I sent an e-mail as she requested on 8.22.25 with a follow up e-mail today8.25.25 and NO response!! Maybe this will et your attention.....Probably one of the worst customer service experiences I have ever had.. I took the time to send a personal heartfelt message and am being completely ignored. Please see below and please respond!!!!Order # 2A580 paypal 8.22.25 between 6pm -7pm further details in my e-mail! I requested a refund because I was provided with the wrong item see below: I placed an order from your location through Uber Eats specifically because it showed that the Dubai Brownie was in stock while other locations were out of stock. I paid $11.49 for delivery and service fees alone and chose your store, even though I have a Crumbl five minutes away (and a gift card I could have used there), because your listing indicated the item was available. I paid the upsell charges as well because I live 20- 30 minutes away not including Friday traffic. Unfortunately, instead of receiving the Dubai Brownie I ordered, my order was substituted with a chocolate chip cookie without my consent!?!?!? and changed on the order!!!!. This is extremely upsetting. Not only would I never pay $18.78 for a single chocolate chip cookie, but if I had wanted one, I could have gone to my local Crumbl. When I called to request a refund, I was told by your manager that she could not locate my order. I was also informed it was "just a mistake" despite the fact that the Dubai Brownies were available at your store. She mentioned a few being stored. This means my order was deliberately altered, which feels unfair, unethical, and incredibly disappointing. read more

Such perfect desserts and cookies!!! The cheesecake is so delicious! And the new dubai chocolate brownie is spot on!!

Great customer service every time I have visited. The staff is always friendly. They have never messed up my order.

Very nice & clean. Nice crew and helpful for any questions that anyone has. Cookies were yummy and cooked throughly at this location.

Favorite Crumbl to go to, nice and clean. Friendly staff and always has the cookies I want.

Always nice service, clean , and the cookies are always on point there at this location.

this location is always a mess the workers lag on helping customers and it takes them upwards of 15 minutes to help one person in line. And the tablets don't work . I won't be getting crumbl here anymore such a disappointment. Also the mini cookies are really hard. I don't understand why I'd have to buy the big ones because they're baked to perfection but the mini ones are crunchy and hard read more

I got the Oreo pie from the thanksgiving week and it was pretty good. As a person who doesn't like sweets this made it a lifesaver from craving crumbl for 1 year. the costumer service was pretty good it was clean adequate but the only thing was the display cookies really crumbl it's very unsanitary for putting cookies left for 1 whole week! Overall crumbl didn't disappoint read more

Crumbl - Glendora - The pumpkin pie was moldy - Bakeries Near Me - Glendora, California

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Good, but sometimes the cookie may be under baked, and I wish they had the pink sugar all the time the service is good you always get greeted when you walk into the door The atmosphere of the place is clean and good service read more

Best location in SGV. Open until late and fast response to drive up and curbside orders