Adrian T.

This location still had the Dubai Chocolate Brownie, which my local store had run out of--a big win already. Parking can be a little tight, and the store itself is on the smaller side with no seating, but service was quick and efficient. The cookies were excellent, with the quality you'd expect from this Crumbl. We tried two Dubai Chocolate Brownies, one Milk Chocolate Chip, and one Pink Velvet Cake cookie--all three were absolutely delicious.

Rianne S.

love the cookies the employees seemed to be very busy I ended up putting my order in through the app! But I love crumbl! Taste so good

The cookies are fantastic. Usually I mean they're soft. They're fluffy, but quite frankly, are they worth what they cost per cookie? Probably not part of what makes them so good is they usually serve them to your hot and frankly I could heat up my own cookie. As far as the service, it's virtually non-existent and every time you walk in there it's like you're walking into a factory force where they whip and force people to work. Don't get me wrong. You've never actually seen anybody whipped but nobody ever smiles at you. Nobody greets you. Nobody says hello everybody's working so hard and has a grumpy look on their face. The last two times I've been the only person that ever even smiled and said hello to me was the woman that gave me my order and that was only when she gave me my order. Otherwise everybody just seems completely unhappy and miserable to be there. The ambiance is pretty blah blah as well. Like I said you walk in and everybody's working super hard and has grumpy looks on their face and nobody says hello. Plus the waiting area isn't huge and because nobody ever says hello to you or it seems to be happy to even be there in the first place. It's just kind of a very negative area to hang out in and wait for your $30 half dozen of cookies.

Amanda L.

I thought I wouldn't like the cookies based on so many online reviews I've seen but I am kind of obsessed with Crumbl now I have already gone twice in two weeks. This could be badand by bad I mean great

Jon C.

First, the service. There wasn't really any. Only interaction was when they called out your name. And sure, they have devices for customers to order from and its just cookies. But, if someone just announced every once in a while that customers could use the device on the front counter it would've helped taking orders. So there are two devices on far wall to take orders. One was out of order which is basically fine cause we'll they can't pump out the cookies fast enough anyways. Then there is a other device on the front counter that no one knows it can be used. So now it's up to the customers to let other customers know. I also watched the crumbl.tv and find that the names don't always match. And then mine goes away and they haven't called my name. This is confusing. There are quite a lot of staff, all look busy. Two people just scooping cookie dough. Which brings me to the cookie. Since it's my first time I ordered 4. 3 or the 4 appeared under-baked. "Crunchy on outside and soft on inside", I would not describe it as that. It just looks undercooked. Definitely didn't look like some of the photos on this Yelp. What I did like was the tart flavors of the cookies that I had which was I think Raspberry lemonade. Generally though classic chocolate chip was the consensus family favorite, also it was not under-cooked.

Katie M.

Crumbl has a huge fan base and they are all over social media. We thought we would check them out. It's a very small store.. upon walking in no acknowledgement from staff.. I have never been so i didn't know you just order on the kiosks and not verbally with the employees. They have the cookies of the week on the counter.. not covered, no description, so visually the chocolate chip and monster basically looked like the same cookie. We ordered our extremely expensive cookies and they were promptly brought out. They were ok.. worth the price.. eh. I am biased but we have some of the best local bakeries in the area. I would support a local place you actually talk to employees over this any day. I would even dare to say insomnia cookies are a better deal for same if not better cookies. Just seemed like it's more hype than quality.

Danielle S.

I'm glad there's a new cookie place in the area. I stopped in today and got a 4 pack that, with tip, was $16. They're a bit expensive but the cookies are huge. Their menu rotates weekly, which I like, so it gives you a chance to try a bunch of different flavors. Today I tried milk chocolate chip (always available), sugar, peanut butter, and chocolate mint. The chocolate mint was my favorite. All except the sugar came warmed and they were the perfect temperate, warm but not so hot that the chocolate chips were too melted. All of the cookies were good, nothing that absolutely blew me away, but good enough that I'll return to try more.

Amy L.

Was so excited when to see that we were getting a Crumbl in the area. Cookies are as described, served warm when indicated. So far we have really enjoyed the chocolate based varieties and their traditional sugar cookie with a thick pink buttercream frosting. Ordering on the app is quick and easy. If you choose a specific window time within the app, then it will not let you check-in early, FYI. You can also walk into the store and order quickly and easily. Cookies are on the pricey side $4 each but can easily be split in 4 servings. Each week they have their milk chocolate chip variety, traditional sugar cookie and then 4 other rotating options. Staff has been very nice and helpful. Stop in and try a cookie!

Lana T.

My husband and his brother recommended that I try Crumbl because I love a little sweet treat. They were 100% right Crumbl is the place to go for a savory and sweet treat. The staff were kind but clearly frazzled because of how busy it was. I will definitely be coming back soon! Whenever I want to treat myself I know where I will be going.

Jen K.

I was excited to try this place, and didn't realize how crazy it would be. It was about 6pm on a week night, and even the parking lot was crazy busy! The line was out the door for the cookies. I had a half hour before an appointment, so I decided to see how long it took. It only took like 10 minutes to get to the cashier, so it wasn't that bad. However, I placed my order and gave her my phone number for the rewards club. She didn't seem to have any issues hearing me, but one of the cookies I got was wrong. I'm not sure if the order was wrong, or they filled it wrong. There is no room for people to wait. We were elbow to elbow. COVID or not, I just don't like being in crowds like that, so it was uncomfortable. It was about another 10 minutes until my cookies were ready. Once I got to my car, I saw that one cookie was wrong. I absolutely hate pecans, and it was pecan pie, so it was probably one of the only cookies in the world I would never want to eat. Also, the cookies and cream cookie was the one I really wanted. If it hadn't been so busy, I'd have gone back in and just bought that one. They come in a really cute box. And I ate a piece of the chocolate chip and peanut butter while they were warm. They were really good! I am a total frosting girl, but the pink icing on the sugar cookie is strawberry or something. It was truly awful. It may be the first time in my life that I threw frosting away. Once I got home, I shared these cookies with 3 people. My husband ate the pecan pie, and he did say it was good. I didn't have any of that one as I already said, because I can't stand pecans. We warmed the chocolate chip and peanut butter back up, and they were still very good. The sugar one, the cookie itself was good, but that icing is just a disgrace to all icing in the world, lol. So, for like $14 for 4 cookies, I was pretty disappointed. I will give it another chance when it's not brand new and super busy. The staff was definitely working very hard, and all of them were friendly.

Kenya M.

First thing you have to know about me before I write this review, is that any cookie is better than no cookie. That being said, these cookies are best for folks who like doughy, thick cookies. They are huge, but if you like any crisp at all probably this isn't a good one for you. I I tried the one that has the pink chips in it, I can't remember the name. The flavor was good but the texture was not my favorite. I also tried the banana cream pie which I liked better. The cookie on that one is more like a thick piecrust. I will definitely be going back to try the Oreo cookie and the peanut butter. My friend Meredith loved her chocolate chip. Clean, attentive, great service.

Kari C.

At this point, pretty much everyone has heard of Crumbl. It is a cookie bakery that specializes in oversized, overly sweet, high priced cookies and we love it. Crumbl is good on the occasion, but be prepared to fork over some change. The cookie package is better than paying individually. The four pack takes our family a few days to get through and is more than enough for all to share.