I was gifted a dozen crumbl cookies today. The pink iced sugar cookies are so good! Exactly as sugar cookies should taste and smell. The cookie dough cookies aren't that great. They are really limp with a different sort of flavor. I would order the sugar cookies in the future. read more

Crumbl - Kyle - Pink iced sugar cookies & cookie dough cookies - Bakeries Near Me - Kyle, Texas

This location has become hit or miss. They used to be so consistent but I recently bought a mini 3-pack because they were out of the large size. They were a mess. Not the right size, decorations a mess and tasted burnt. I emailed them and they offered me a new order whenever I want but I never went back. Just so disappointing that someone thought this was ok. I should've opened the box before I left, so lesson learned there but sheesh. This was $12 for 3 items that were bite sized. read more

Crumbl - Kyle - Mini 3-Pack - Bakeries Near Me - Kyle, Texas

No greeting No how can I help No, ever been here before No explanation to the new customers No cashier No, I'll never be back and on top of that YOU expect us to leave a Tip for an order placed on a Kiosk? Absolutely Not A Sign asks you for a Tip if you smiled? Hell No Ohh and Your cookies are just average read more

Crumbl - Kyle - Bakeries Near Me - Kyle, Texas

No customer service and mini cookies were hard as a rock. Won't be coming back to this location, it was Just a waste of $10

Ok TicTok... you have warped my kids mind! My kids came to Texas from Missouri so they're wanted to experience a lot of things and "vacation". Both of my kids said "I want Crumbl Cookie, they're soooo good!" I've been once before when they came down so I was better prepared for the adventure. First, parking can be easy, depending on the time of day, while traffic could get sketchy during rush hour. Walking in, it's extremely clean and sterile to the point I thought I was walking into a lab. The décor is drab and honestly not really geared to the target audience which would be kids. I'm not saying its bad, but more wall art, kid friendly fun compliments or something to bring some life into the mix. I really like the "open kitchen" motif as you can see the ovens, mixers, etc and I think it would have added to the ambiance if they were operating when we got there. Finally, they have an open display for the "cookies of the week" and while I thought it was cool, they might consider a case for them. I just have a bad feeling about leaving them out? Out of the 6 cookie types we ordered the milk chocolate chip for my oldest. The cookie was moist with huge chunks of chocolate; great cookie for traditional cookie lovers. My choice was the salted caramel cheesecake cookie. The base was wonderful tasting like a sugar cookie but with graham crackers. The cheesecake was tasty almost reminding me of a decent cheesecake while the salted caramel was just sugar overload for an older man. In fact I let my youngest eat half b/c there was so much sugar. The last cookie was the strawberry milk featuring pirouline. In case you didn't know the pirouline straw is something you can buy at the grocery store, and I used to drink my milk through it and then eat it. That's a environmentally friendly straw there my friends! The frosting was flavored perfectly but too much for my tastes. The cookie was fantastic as to be expected. Overall, the flavors were really good moreover, the cookies were all moist assuring they fresh baked aspect. Finally, they apply toppings after you create your order. However, as a parent who wanted something with a cookie it wasn't entirely clear if other options were available like on the menu there is ice cream! I wanted like a cookie with a scoop of ice cream! I think a little more variety might be a nice addition. Finally there is the price and man is there sticker shock! $4 starting for a cookie and we got the 3 for $14 total. Granted the cookies are huge and TONS of sugar but I guess that's the way their "cookies crumble":). I got in the car and told my kids we could get bakery cookies for like 30 for $3! But alas, sometimes we gotta bite the bullet and give it a whirl. Overall, the experience was pleasant and the food was good. I wouldn't consider it a destination as there isn't any indoor dining. As for the parenting aspect the price point is beyond what I would do more than once to be honest. But to each is own, I just wanted to give my experience and it's up to you to weigh the facts when deciding to go. Good stuff but for the price it better be! Enjoy! read more

Crumbl - Kyle - Bakeries Near Me - Kyle, Texas

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Disappointed in the customer service. I pre-ordered cookies the day before to pick up between 8am-8:30 the next morning. I wanted to be able to go in with my baby, pick it up and leave on time to drop off the gift. I didn't see any updates in the app about it being ready, but went in at 8:45, carrying my baby and no one was at the front desk. There were no customers and I heard 2 girls talking in the back. I stood there for a couple minutes and my baby grabbed my keys, which made a noise and someone came to the front. I asked about my order and the person said they would check on it. It wasn't made. They didn't apologize for the delay or anything. They proceeded to make my order. The order was a gift and I had typed up a note on the app that I wanted, to say thank you for some teachers. However, when they handed me the cookies, I asked about the note and they said it was in the box. I walked out and checked the cookies in the car when I could put my baby down. The note just had a heart and my name on it! It didn't have the thank you note or anything and I'm so glad I didn't deliver the cookies like that! I stopped and wrote my own note and delivered the cookies. This was my first experience at crumbl, and I was trying to do a thoughtful gift, but I was very disappointed. Will not be gifting cookies from here again. read more

Nice clean store Great customer service Almost always has all flavors! Very easy to get to read more

How about customer service? First time going into a Crumbl and could not get any worst service. Was excited to try one of their specialty cookies and had some questions on the menu but instead of coming up to the counter to see if I needed help the two ladies were having their own conversation while I stood their for a good amount of time. They looked at me finally and one blurted out to order on the kiosk. I said I wanted to know what's in one of the cookie and she looked irritated that I even asked. She then saw my dog and said: "I'm not even sure you're allowed to have your dog in here" Mind you it's 101 degrees outside and I wasn't gonna leave my dog in my car!?? I just said thanks for your help and left the establishment. Will never walk back into a CRUMBL again. read more

Ordered 4 speciality cookies and only 1 of the 4 was actually cooked. I thought they just needed to thaw since they were cold to the touch but turns out they just weren't even cooked at all. Not to mention the peppermint was melted on one, looking completely unappetizing. It was a normal experience besides the entire point of coming, which was to receive ready-to-eat cookies. read more

I finally got around to trying Crumbl cookies after being tempted by all the TikTok reviews. The videos had me drooling, so I decided to pick up three mini cookies: Chocolate Chunk, Mint Chip Ice Cream, and Strawberry Ice Cream Bar. I've always had a soft spot for chocolate chip cookies, and the touch of flaky sea salt on this one made it even better. While it wasn't the best I've ever had, it was still pretty good. Surprisingly, I enjoyed the Mint Chip Ice Cream cookie--it wasn't overly minty and reminded me of Andes chocolates. As much as I love strawberry ice cream bar, the Strawberry Ice Cream Bar cookie was just too sweet for my taste. I'm glad they offer mini cookies because I wouldn't be able to finish the larger ones. What makes Crumbl exciting is that they release new flavors every week. read more

Crumbl - Kyle - Mini cookies - Bakeries Near Me - Kyle, Texas

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Love that we have a Crumbl in Kyle. I don't particularly love ordering through a kiosk but the cookies are darn good! read more

Crumbl - Kyle - Bakeries Near Me - Kyle, Texas

It was my first time trying crumbl cookies, so it's hard for me to provide feedback that compares it to other locations. The store front was very clean, new, and welcoming. The order system was very easy to use and efficient. There isn't much waiting space inside, however that was not a major issue when we went. The staff were friendly and handed my cookie box with a smile. The rating of 3 is a representation of the taste of the cookies. The store and the staff were 5 stars all around. I really don't get the buzz around these cookies. They were aesthetically pleasing and cute but overly sweet. The textures of the cookies were also not the best. I guess I prefer a soft and warm homemade style cookie. Worth a try... read more

Crumbl - Kyle - Bakeries Near Me - Kyle, Texas

Hello... It's Kim & Tim - The Dynamic Duo! We go to Crumbl Cookies in Kyle OFTEN & I know I've said it before but this location is AWESOME! The staff are ALWAYS SUPER FRIENDLY & know me by name! How awesome is that! YES... I'm proud of going there weekly I would even love to WORK there PT Every time we go we get a 4 pack & it takes us a week to eat all 4. This week was my 55th Birthday on 2/26/24 Crumbl Cookies was my choice instead of a cake Thank You ALL so much for ALWAYS being so awesome! Have a Blessed Day! **Kim & Tim ** Sweater is from The TikTok Shop read more

Crumbl - Kyle - Blue Monster - ft. Chips Ahoy Brownie Batter Strawberry Cake Mystery Cookie - Bakeries Near Me - Kyle, Texas

Cookies always on point at this location! Ladies are always helpful. Store is always clean. read more

The cookies taste absolutely amazing. However, this was my first visit in, and I was not sure what I was supposed to do. Thankfully, another customer was in the store and instructed me on using the tablet to place my order. The only time an associate interacted with me was to give me my box of cookies. read more

Always great service and promptness at Crumbl. Used the app and it was very easy and efficient read more

Ordered cookies to be delivered for a friend's birthday. Crumbl cancelled the order without notification. When I called to see why the order was cancelled, I sat on hold for 20 minutes before giving up. Won't be ordering from this location again. read more

We went to Chipotle and right next door is Crumble Cookies. Man, I mean to tell you I ordered the lemon and double chocolate chip cookies. Extremely big and delicious, makes you want more. Extremely clean place. Try it you won't be disappointed read more

i asked for a raspberry cheesecake and got white chocolate with cranberry cookie i was very sad when i opened the box i kept the cookie because im a people pleaser and im nice read more

Don't expect to be greeted when you go in or any acknowledgment that you're ordering. However, the cookies are just as good as at larger city stores. read more

Great service and awesome cookies. My favorite so far is the chocolate frosted cookie, the basic chocolate chunk and the peanut butter with m&m's. I deducted a point because they are pricey. read more

Cookies of course are great, but this location frequently runs out of the special ones.

great service, very responsive. Would visit again. Some cookies weren't baked fully..

Solid cookie if ur craving a very sweet treat. I like all the fruit flavored cookies the best I would say. It is pretty expensive though and sometimes can be a hit or miss read more

Consistently yummy and creative flavors! It's our little end of week treat for my household.

Thus location is horrible, raw cookies and bad customer service. Waited so long for curbside while employees where playing around

Goood cookies... a bit expensive but they are scratch baked . Weekly favors are a great concept

I ordered 2 cookies: peanut butter and fruit swirl. I should have checked each box before leaving. Got home to find a chocolate chip one instead of peanut butter. It was for an 89 year old. Sad she didn't get what she wanted. Cookies cost $5. each! Yikes! and they want a tip, of course. Too much ! My oatmeal fruit swirl cookie tasted raw in the middle- almost 1/2 of the cookie. I'm disappointed with the whole experience. read more

they have so many options to choose from. i love they have a rotating menu. and we are dye-free artificial dyes like the red40. I was pleased to see so many options that use natural food colors. such a plus for us! read more

Ugh I kept seeing these on TikTok and caved. Way too sweet (and I have a sweet tooth). When I went in my daughter picked four flavors and it was very expensive. There's no customer interaction with the employees they kind of hide behind the counter in the back the next day I called and explain to the girl that we only could eat one bite because they were way too sweet, I was told that they would give me another four next week because they won't be so sweet. She explained that the different flavors have less sweetness. Does it make much sense to be sweet and sweet but maybe I'll take a then up on it. read more

Love them! My guilty pleasure! Always excited.to see each weeks menu! Great service and friendly people!

Huge cookies!! Barley can finish one myself! Always order online. Quick and easy pickup

Delicious choc chip cookie, the best ever! I also had the lemon ciokie, oh my gosh, it was wonderful!

Came in around 9:30pm. Screen said they still had chocolate chip available but workers said they are fresh out and don't have anything. Come back another day. Only question is why have 10pm as operating hours? read more

Fancy cookies! Delicious and fresh. I purchased the 4-pak to share, and it was a good value considering that 6 people were able to have a taste of each cookie. I recommend the business and I'm glad we have an option for gourmet cookies in Kyle! read more

It's nice to be in the middle of two crumbl locations in short driving distance. great location and clean.

Cookie was beautifully, but raw in the middle. Service was poor. The ambiance was asthetically pleasing to the eye, but the employees pretty much made it awkward not wanting to help customers, acting as we were an inconvenience. read more

Always delicious cookies and great service. They are always our 1st thought when we want something sweet.

The cookies are amazing here! I appreciate the customer service and the hours at this location.

Just happy to have more variety of restaurants or places to get treats in Kyle. This location isn't the best however it will do. This location does sell out of cookie selections especially in the evening time. The name monitor never works therefore you don't know who's name will be ready next or if already called. Sometimes the waiting area can be a bit disheveled. Also, the cookies never look like what's advertised on the app. Some locations are better than others. All in all... happy to have this place added to Kyle. read more