The cookies were delicious, but the customer service needed work. A lady argued with me about how thin cookies don't come in a set and got very frustrated with me. This one went on for about 10 minutes. This establishment also had a sign at the front of the store that said only the chocolate chip cookies are free. Which definitely seems reasonable but then as soon as we ordered our cookies, she told the other person oh pick whatever one you want, but she didn't say that to us. read more

I love the Kentucky Butter Cookie and the Brownie Cookie. I am looking forward to try the Lemon glaze and the Snickers Cookie or peanut butter cup cookie. I tried the Biscoff white chip cookie which was delicious! The service was friendly. The store was very clean and smells beautiful, it smells vanilla! I definitely recommend! I loved the cookies here! read more

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The location actually had the dessert o was looking for. All the other locations were sold out! The cookies and brownie were really good but the presentation was a little off. The store was a little unorganized, but all in all it was a good experience! read more

diiilicious! Love the crumbl cookies, best texture ever! Especially the chocolate ones

Service was pretty Fast and staff were friendly. Overall clean shop and great cookie to share with family. read more

Crumbl - Marietta - Single Peanut butter cup cookie - Bakeries Near Me - Marietta, Georgia

Delicious worth every penny. So many choices perfect desert for all occasions Wedding birthday or just a special dinner read more

Crumbl has always been a place with just ok cookies, a little doughy, and almost too sweet to enjoy them. This particular location is fine, it is in the back of a parking lot around a few other businesses so you can always find parking to grab your cookies. My issue with this location is there is either an ordering issue or something where they don't get enough of their products. The way Crumbl is set up is by releasing new flavors every week so it is common that by the end of the week a few items are sold out, but we went the day the menu was released and 2 of the menu items were already sold out for the week. To be that low on supply for cookies is wild. Not to mention we got there and when we ordered we waited nearly 20 minutes, some people waiting with us waited over 30 minutes. Plus, there was no where to actually wait when we got there, there is no seating or actual standing space, we were in front of the ordering ipads, and when a group of 8 teenagers came in after, we were all squished into a tiny lobby and had to continue waiting. I don't think I will ever be ordering in person again, and I am very worried that if I ordered online that I'd arrive in person and be told my cookies were already sold out and have to get different ones in the moment like a few groups who came in for the mobile orders while we waited. read more

Crumbl - Marietta - Raspberry cheesecake ice cream - Bakeries Near Me - Marietta, Georgia

Warm delicious cookies what I better in life ... the selection rotates which is really nice. Our household is happy Chocolate Chip family so the majority of time if we get a 1/2 dozen it's definitely Chocolate Chips! read more

Darn you social media! Lol! My son saw this place on a friend's page. So off we gooo! I admit that the prices seemed a bit much. I thought these better be some good cookies. Lol! 4 cookies for almost $12. Glowing reviews. These better be good. Crumbl Cookies in Sandy Springs is in the back of the shopping center. I do mean back in the corner. Same shopping center as Jim N Nick's. Plenty of free parking of course. Employees wore masks. Love the kiosk by door to order and pay. You may also pay at the counter. We went with the 4 piece. Lol! Classic chocolate , 2 M&M cookies, and 1 Kit Kat were our choices. They offer their staple cookies and 4 weekly variations each week. Love the weekly changeup option. Staff was friendly. Cookies came out warm and boxed up. Not a bad setup. How were the cookies? Let me say these cookies are big and thick. Size didn't seem as apparent in pictures. The physical appearance made me feel better about the price. The yummy warm, soft, buttery melt in your mouth cookie had me at peace. The cookies were delicious. Crisp around the edge and soft in the middle. The M&M and chocolate chip were both good. I sampled those 2 cookies. I would break the cookies in 2 and savor. Anyway, yummy cookies. Loved the rich chocolate buttery taste. They are a little rich so be aware of that. Enjoy! read more

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I ordered the damn cookies lol again. These are so yummy!!! All of them!!! Hazelnut sea salt is divine as is the semi-sweet chocolate chip. Pumpkin cake doesn't disappoint either! I'll reserve my judgement for the lemon blackberry, but as you can see it looks hella tasty! Shoutout to my Uber eats peeps for making my delivery a success!! Get the Crumbl app too and start collecting points for your cookie cravings!! read more

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Update 7/10/21 While this still remains my favorite cookie place in the Atlanta area, things have definitely changed over the last few months. I used to be able to drop in and pick up a cookie whenever I was in the area - not any longer. I'm not sure if it's because of summer vacation, people feeling okay to go outside post COVID, or customer awareness increasing, but there is almost ALWAYS a very long wait now. When I drove up the last few times, the inside was packed with 20+ people, and there were 10+ people standing around outside waiting for their cookies. At first I thought I would download their App and place an order for curbside, but it said my cookies would not be ready for 30 minutes, and I didn't feel like waiting that long. I ended up driving away to do some other errands and then came back hoping there would be fewer people waiting. Boy was I wrong! The place was still packed, so I maneuvered my way inside and approached the front in order to place my order. I decided I would do an experiment and see if the 30 minutes wait time for Curbside Pickup would have been a good idea. After I placed my order, the long wait started. The challenge these days may be that so many people are placing HUGE orders. It seemed like every two or three customers were purchasing the party boxes with 12 cookies. I even saw one customer walk out with a large bag full of 3 party boxes! Added to this, there is the complexity of some of their latest cookies. They have recently introduced some cookies that require a lot of decorating. I literally watched 3 or 4 employees simply spending all of their time decorating what looked like a hot fudge sundae with multiple items on top. So, how long did I wait? I waited too long, but now I know. My single cookie was ready 25 minutes after I placed my order. So, yes, I now know that the Curbside Pickup in 30 minutes is a good idea. I will probably place my order in advance next time so that I can arrive around the promised time. Warm cookies, anyone? read more

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Hubby and I were stuck at home, it was freezing, so I decided to order a box of four cookies to be delivered. I had seen these at the office before and they looked delicious, so I was excited to try for myself. The cookies were delivered quickly and they were still warm! All of the cookies were good, although I think the pink velvet was my favorite. The Reese's and strawberry pop-tart were also really good and not overly sweet. I will definitely order these again for a fun treat or a special occasion. read more

Crumbl - Marietta - Pink velvet & strawberry pop tart - Bakeries Near Me - Marietta, Georgia

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These cookies are SO good!! Very tasty! Staff is awesome! Love getting these for family & friends read more

This place is right by us so we had to try it & I did not regret! I think cookies individually are $3.50 but they're huge! Hand sized. If you get a multi-pack I believe there's a discount. We got nutella, chilled sugar, pumpkin chocolate chip and andes and the chilled sugar is my favorite but they're all delicious. I have been biting all of them at the same time because I can't pick one The cookies are sweet, soft & so flavorful. They come with a beautiful presentation in the crumbl box & you should just try these for yourself. There's plenty of parking in their lot & toychless payment. You can order via the screens in the front and they call your name when your cookies are ready moments later. They sell individual, 4 packs & I think do catering orders too. read more

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Good food and good service! Inside is very futuristic while the food tastes delicious!

Just had a very unpleasant experience with this location. As a first time customer I won't be returning to this location! We waited 45 minutes for 4 cookies & they got our order wrong! I immediately called to inform them and the employee who answered was VERY VERY rude! Said she can't do a thing and why am I even upset? Like excuse me?? Hmm interesting when you order something and they mess it up that is what you do! You tell the store! This lady said if I wanna make a big deal out of this than go ahead! Wow? Really Crazy response! I do not recommend this location. Crumbl DO BETTER! Train your employees on how to act professional and not be rude to paying customers! read more

Pretty good! Definitely a bit overrated but popular for good they are! The chocolate chip cookies and pink sugar cookies are great but a lot of their flavors are sometimes pretty odd. And with how expensive they are, it's expensive to buy a $5 cookie for it not to be good. The staff are usually friendly and super quick at this location, it's just very expensive for what it is. read more

Love this place! It's such a great concept that you have different cookies rotate each week and that you have cute packaging. Today was their grand opening and there were free chocolate chip cookies. They were so delicious! I really enjoyed how crunchy and soft it was. We also had the shark sugar cookie and it was quite good as well. The entire place smells like a cookie and I love it. Service was fast, people taking the orders were nice, and I will be back for a fun pick me up on those days where you just need a cookie. Welcome to Marietta, Crumbl! You're just what we needed . read more

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Did not disappoint! Go to your nearest shop! My kids love pretty much all the flavors

This place is always very clean and the counter help is nice. The kids can walk here and it is very safe.

I only discovered Crumbl when I was driving around the area once and stopped at this shopping center. I had never heard of Crumbl at that time and went inside to look at the menu then left. I returned a few months later to purchase cookies. I was buying 4 packs for a few months and the cookies were always good, staff was nice and I like that their permanent cookie on the menu is chocolate chip and the other flavors offers change each week. All of Crumbl's Atlanta area locations are at least a 30 minute drive from my residence so I don't go as often as I used to. I like that they offer curbside pickup so you can order ahead through their app and they can bring the cookies to your car. read more

Crumbl - Marietta - Peanut butter cookie with raspberry jam swirl and peanut butter topping. - Bakeries Near Me - Marietta, Georgia

Im not a fan of these cookies yet my daughter and her friends love them so I'm happy!

Amazing!!!! Very rich flavor I got the 4 pack it was about $13 and I chose the following flavors: Confetti Golden Oreo cookie Maple cinnamon bun And the brownie cookie I stopped at Publix on my way home for my favorite milk - Oatly Oat Milk ( a most ) to complete the perfect cookie experience read more

Crumbl - Marietta - Confetti, brownie, maple cinnamon , golden Oreo cookies And a side of oat milk - Bakeries Near Me - Marietta, Georgia

Crumbl Cookie is one of my go to spots for a sweet treat. The employees are always so kind and helpful and I like how late it's open.

The cookies are good. They have a bunch of varieties and the services everything and it's very pretty and stylish and the cookies are creative. read more

These cookies are good. I tried the chocolate chip red velvet and snickerdoodle. My fave is definitely the chocolate chip. It's a very Rich almost cake like cookie. Best served warm. It's also on the pricey side , Almost $5 per cookie which makes sense when you realize that each cookie has supposedly 4-5 servings, so bear that in mind as you indulge. If you like cookies give them a try! read more

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Employees were really nice and the wait for my cookies was not long! The establishment was also very clean!

Love me some Crumbl! Always good flavors and love the service. We appreciate the flow from the app to the store and the ease of ordering online. read more

Love the kiosk for ordering and the fact that you can order online. Cookies are always fresh and hot. Fast service even when there is a line. read more

Crumbl - Marietta - Chocolate Chip, my personal fav - Bakeries Near Me - Marietta, Georgia

Have a cookie craving? Crumbl should be top on your list. Their selection rotates weekly and always includes chilled sugar and milk chocolate chip. The store was very clean and ordering was easy with 4 touch screens. I ordered two 4 packs that included milk chocolate chip, Nutella sea salt, and dirt cake (valentine). All were delicious, warm, soft and the size of my hand. The dirt cake cookie was by far my favorite. My kids really enjoyed the gummy lips. The Nutella sea salt has the perfect sweet and salty mixture with a delicious layer of Nutella in the center. I will be back to try more of their flavors read more

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Great menu every week!! Love how the menu is never the same two weeks in a row!! Especially love the cookies when they are warm!!

Delicious but good grief they are crazy expensive! Employees were great and the shop is cute but definitely not a go-to. More like a birthday or special accomplishment treat. read more

Quite frankly, not much too say. Quite underwhelmed in the quality of the cookie itself. Seeing as the frosting/cream was the best part of the overall taste & experience is disappointing. However in a good light, the customer service was above average. Very polite employees. I ordered online and received the cookies via curbside pick up. Extremely quick. Is Crumbl overpriced? Debatable. Based on my first try at their product I'm confident to say it'll be awhile before I come back. I recommend for any cookie lovers who want something higher end and more presentable. Great for a birthday party etc. read more

Horrible service & complete lack of time management Cancelled my order after 45 minute wait for 3 cookies. wont be back read more

As others have stated they are lacking in customer service, but my main issue was that my order wasn't made as advertised. I ordered the Eggnog Tres Leches but the cake was dry and they didn't add the tres leches sauce. I called about it but they wanted me to return it and I stay 30 min away. read more

The cookies are so good with unique options. I never expected strawberry shortcake !! Yum!!

They're always on it. Super friendly people. It's always nice and clean inside. My go to Crumbl

Love their cookies-great treats for bdays, unexpected Surprises and for my college kid!

I really like this location. It's easy to get in and out. The store is brightly lit, and the workers are always friendly. When I buy cookies they're always fresh and delicious. If you're looking for a cookie shop consider this one! read more

Oh I will definitely be making some occasional stops in here for the future. I was out trying to pick up a variety of desserts for a small get together and thought I'd try some cookies from here. The first thing I noticed was that the cookies were a generous size which made them perfect to cut into parts for a party. I got only 4 cookies and it was plenty. I think the price looking online for a cookie seemed high but once you see what you get, it's a very reasonable price. Another cool thing about this place is that they change the flavors they serve every single week and given they have over 100 flavors they rotate in and out, you can always get something new! I got 4 cookies here this day: pumpkin swirl, muddy buddy, sugar, and an oreo (I think, this 4th on I had to rack my brain to remember). All the cookies are super soft and almost cake like. They are all excellent. First of all don't sleep on that sugar cookie. It sounds basic but it was everyone's favorite. The sugar coating was just amazing. I also really loved the oreo. I personally was not a big fan of the pumpkin swirl but my wife loved it so maybe that one is just a personal preference. The muddy buddy was amazing as well except for the chex on top which was slightly stale. I picked that off the second cookie and from there it was a crowd favorite. I really cannot wait to go back and try more flavors. They do a really good job here! read more