Tried and was recommended by friends to come try for birthday: Food: 1/5 Was unable to try due to unwelcoming behavior of workers. I however have tried their cookies from a party of a friend. Atmosphere: 1/5 Free parking. I went after my Pilates at Pilates of KC at 8am on a Friday. I think I waited to make sure they are open. I had asked about the birthday cookie/reward, which was not even explained to me. I kind of regretted that I even walked in because I didn't feel welcome at all. Service: 1/5 Only heard a "well, happy birthday" and it sounded like a sarcastic comment with an interpretation of "you thought you'd get one cookie, well not here." I was displeased because I always like supporting and if I was not getting a free for my birthday, she could have still offered me something else so I can start a set of order of perhaps a dozen or half of cookies. I wonder if they have a biased against those people who only come for birthday rewards. If they didn't like that, they should surely not advertise it everywhere as if they are easy to get. Matcha: N/A read more

We were next door when we came out it was pouring so we killed some time and ordered dessert. The hardest part was trying to figure out what to get everything looked really good. Staff was helpful in walking you though ordering and quick to fill those orders. I ended up not eating my cookies till the next day and they were so soft and just melt in your mouth. Flavors were really good as well. read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

Employees were friendly and quick! Their cookies are always delicious and I love that they rotate each week. I am a big fan of their mini cookies because I can get a variety. The only downside is the price, it was $15 for 6 small cookies. Due to the price, I rarely go here for myself. I do like to give them as bday or appreciation gifts as they are definitely a special treat! read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

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This CRUMBL COOKIE LOCATION DESERVES A MILLION STARS. Of course the delicious cookies were mouthwatering and were aesthetically pleasing. This is always the case! In addition to this-the staff knocked it out of the park. I had placed a large order and wanted it ready later in the day. My needs changed so I called to see if we could pick them up right away. The amazing cookies were ready when I walked in 10 minutes later. They were very busy with other customers and managed to greet me and give me my order. Irene was so kind and helpful. Irene showed me the order and bagged the boxes according to kind. She had extraordinary customer service skills with a delightful personality! I think this must be a prerequisite bc all of the staff was exceptional! The cookies are like no others! It's a win win at this location! x a million! read more

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Love the clean store Great service and yummy cookies It is so much fun to order and the mini cookies are so cute read more

My friends and I went to Crumbl for some late night cookies and as always, we had a super nice, super quick experience. We decided to try the 6 pack of mini cookies and ooooooh weeee... just please.. try it. It has more of the chewy cookie vibe in my opinion, but the service was quick and sweet as always! read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

Crumbl can easily become addicting. With new flavors to try every week, and easy ordering on the app, and friendly staff making your cookies fresh when you arrive... once you break off a piece of one of the beautiful carefully created cookie concoctions, you find yourself in a little bit of sugary sweet heaven :-) read more

This a a good franchise. I've been to a few crumbl's and this location lives up to brands reputation. It's easy to order on the touch screen in the lobby. And for 4 cookies I think we waited 4 minutes. The staff was friendly and obviously quick. Don't expect to dine in, I think this eatery was designed for the grab and go experience. read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

I FINALLY found a time of day and week that there wasn't a 50+ person-long line out the door at Crumbl! After meeting some friends for lunch a couple doors down, we popped into Crumbl for some Friday afternoon cookie snacking! We walked right in, and even through a KN95 snugly-fit mask, I was SMACKED with the sweetest smell in the world! If you told me they pumped sweet sugar into the air in here, I would cede the point without blinking an eye! With sugar cookie fairies dancing through my head, I made my way to the wall-mounted, SUPER easy to use ordering screen. Seriously - even as a first timer that hadn't a clue what to expect, I was able to put together a 4-spot box of cookies, checkout and pay, in no more than 17 seconds! This ordering and point-of-sale system is so modern, well-designed, and AWESOME! Why aren't more people doing this??? Okay, okay...you're not here for the fancy (even fun!) ordering system...you want to know about the cookies! All the hype you've heard.............. IS REAL. Holy smokes, these folks know how to make a cookie! Like, seriously, I envision St. Peter himself opening the gates to Heaven, slapping you a high five, and giving you one of THESE cookies to welcome you to the afterlife! Soft? Yes! Rich? Yes! Full-flavored? Yes! Great selection? Yes! Huge? Yes! I waited about two minutes for my order to be prepared and boxed. When my turn was called, they showed me my beautiful box of prepared cookies for me to double check, and I was on my way! I bought a four-pack to share with my family, and let's just say I won "Hubby/Dad of the Year 2022" already, and it's only February! I've been told that I'm heading back for more tomorrow! read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

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Go here....just do it!! You will not regret it! Pro tips: download the app. Order cookies and do curbside pickup up. Quick and Easy-peezy. Cookies are huge, soft and delicious! Flavors change weekly. This is becoming an obsession for my family. read more

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Great employees and there is a lot more lobby space compared to other ones near me. Food taste always great

Went by to try them in person, I have had them at catered events. I did not order in advance and at 10 pm there was a line, I would say it took 5-10 min to get in the store (social distancing) I ordered a dozen to have variety. I have only tasted the chocolate chip cookie thus far but it is soft, large, and tasty. If you have not tried them you should, it is hard to get a fresh-baked quality cookie. read more

Crumbl - Overland Park - 2 KitKat, 2 Heath, 2 peanut butter w/butterfinger, 4 chocolate chip & 2 M&M. - Bakeries Near Me - Overland Park, Kansas

I really expect better crumbl my cookies were raw and flavorless. I ain't tryna catch salmonella either. Add a little flavor atleast. CLOCK IT read more

This is my go to place for my Crumbl fix! I will say these cookies are SWEET and rich. I normally spread 1 cookie out for a couple days, which is a win win if you ask me. The people who work at this location are super quick and pleasant! It's very clean inside and easy to order either at the kiosk right as you enter or a right up front at the register! read more

Stumbled upon this place this morning, and I was not the only one. There was a steady stream of people coming in and going out for the few minutes while I was there. They had six flavors of cookies available today, I ended up getting a big box of 12, sampling five of them. My box of 12 was $28, which I did not think was a bad price for the size of the cookies. First of all, the frosted sugar cookie was easily my favorite. If there is a perfect cookie on earth, this is it. Little bit soft, a little bit crispy, and a lot of delicious frosting. It has almond extract in it, so it gives it that wedding cake type flavor. So good! Second favorite was probably the cinnamon churro... The texture was spot on, again a little bit crispy like a churro, a little bit soft like a cookie. And again with lots of frosting. The animal cracker cookie looks the most festive and it's pretty fun! It was really tasty, nothing to be disappointed about. Then we had the chocolate strawberry cheesecake... Different in texture and flavor. I liked it, but not a cookie that I would get a whole box of. One is good for sharing. The last one we got was a chocolate chip and it was probably the least favorite of all. Nothing wrong with it, just nothing special. This place also offers cups of ice cream with cookies in it... Different suggestions on the menu to try. Ordering was pretty easy, there are iPads all over the place where you choose what you want and pay right there. Then pick up your cookies at the end of the line. They were warm and freshly frosted when I ordered them. Yum! read more

Crumbl - Overland Park - Animal cracker, cinnamon churro, chocolate chip, frosted sugar cookie, chocolate strawberry cheesecake. - Bakeries Near Me - Overland Park, Kansas

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Outstanding Cookies and Fantastic service! Order was easy to place and delivered in less than an hour!

This was my first time trying a Crumbl cookie, and to be honest, the experience was so-so. I was fortunate to come in at a time when there wasn't a long wait, so I ordered on the computer and my cookie came out almost immediately. For a nearly $5 sugar cookie, I honestly wasn't impressed. It was VERY sweet, almost too much so. While the cookies were a good size, I can't say I felt it was worth the price and am a little disappointed the chain didn't live up to the hype. read more

Crumbl - Overland Park - Sugar cookie - Bakeries Near Me - Overland Park, Kansas

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Delish, but would prefer more flavor options. Bring back the key lime cookie!!!

Very good very clean would definitely recommend but cookie taste bad.....the service was kinda good could be better. the ambiance was okay.

I have been to this location twice now, the first time I went here I was just a walk-in and waited around an hour for 4 cookies, which I felt was pretty long considering it was a weekday and before rush hour time off, although they are very delicious, personally I would not wait that long for them again. The second time I went ahead and ordered through their app which was much more convenient because by the time I had arrived to pick them up they were warm and ready in the box, and were brought right out to my car! I love the fact that they switch up their flavors every week because it makes it much more likely that I will back many more times to try all of the delicious flavors they offer. Also, regardless of either wait time, the staff was very friendly and seemed to be working as efficiently as they could! read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

Huge cookies full of flavor. They release new flavors each week.. although flavors are repeated so it's technically not ALWAYS new releases. The business is clean, service is quick. It's fun to watch them ice, decorate, and bake the cookies sort of BTS while waiting in line as well.. *bonus*. read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

Order wasn't ready at the allocated time. Was told it would be 5 minutes. Waited another 15. Called again was told it would be another 5 minutes. When I asked is "another 5 minutes was accurate" got a blank look from the staff. I already paid for my order, the staff said they would take care of it and to this day I haven't seen any credits. I will not go back to this location. read more

Great cookies - service was quick and easy! The mini size are a great way to try the different flavors of the week

First time here at Crumbl Cookie. There was such a long waiting line that I just had to give this place a try. All the hype waiting and it was a little disappointing to me. The chocolate chip cookie was probably the best tasting cookie. I also had the sugar cookie, dirt, red velvet and banana pudding and they were all average cookies but nothing special. The cookie itself was sweet but all of the fancy toppings it was over the top sweet. They do have a cool concept of featuring new cookies each week. This place is not a bad place to try if you are just wanting something sweet. If there is a long line, it's not worth waiting in my opinion. I am a baker so my expectations maybe higher than the average person. read more

Crumbl - Overland Park - Bakeries Near Me - Overland Park, Kansas

Decided to try Crumbl Cookies today. I let each kid select a flavor and we ordered online. Their online ordering with curbside pickup is super fast and easy to use. The cookies are huge! A 4 pack cost a little over $11 with tax. The flavor of the cookies didn't impress me. The frosting and topping are amazing!! Super flavorful! But the cookies were kind of bland. It's like they needed salt. I loved the texture-a little crunchy on the outside, gooey in the middle. Overall, I probably won't be craving these again and again. read more

Crumbl - Overland Park - 4 pk of cookies - Bakeries Near Me - Overland Park, Kansas

I see a couple bad reviews here ... based on my experience, I can't relate. At all. 1. They were open at 9 AM on a Saturday 2. We ordered and paid at a kiosk 3. They called our name 4 minutes later and handed us a darling box of cookies! What's better? The cookies are big, and with the perfect texture and flavor. Speaking of flavors, they rotate. We had chocolate chip, macadamia nut and peanut butter (peanut butter has peanut butter evenly dispersed INSIDE and how do they do that!) Each were better than the last. The shop was A BUZZ with cookie making which was really fun to watch. We will be back to try the ice cream!! read more

Crumbl - Overland Park - Macadamia Nut, half of a peanut butter (see it in there??) and chocolate chip. - Bakeries Near Me - Overland Park, Kansas

Stumbled across this place on a Friday night, and I was so glad I did. As you walk in you can either place your order on an iPad on the wall or with someone up front. I decided to get a package of four cookies with macadamia, chocolate chip and a sugar cookie. These cookies are HUGE and so good it's hard not to finish the whole box on your own. This place is such a cute addition to the area and I recommend to anyone that needs their sugar fix for the day. Will be returning soon :). read more

Crumbl - Overland Park - 2 Macadamia, sugar cookie, and chocolate chip. This are larger than they appear. - Bakeries Near Me - Overland Park, Kansas

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I go back and forth between 3-4 stars purely based on the taste of the cookies. Not this store in general but the franchise. I will say that this location is very busy but efficient. They have the cookies ready quickly but you don't get quite the friendly service as you may wish due to the demand of orders. It can be intimidating on a busy day but if you go on slower ones, it helps to look at options in the front or the kiosk option. I have tried several of their cookies over the year and some are not my cup of tea and just taste like playdough. Just has a doughy heavy coating that taste artificial. Other cookies taste a little more natural or have toppings that coat that presence. I also will go during times where they come out with new cookie flavors that sound appealing and they usually are quite good. Overall, if you havent tried it, it's worth going to once but it is pricey so be aware of that as well. read more

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Best. Cookies. Ever. Ordering in-store from an app was a breeze. 1, 4 or 12 count options (obviously went with 12 to try all varieties). Big, soft and oh so delicious!! Like the "made to order" vibe of having them warmed and decorated after ordering (also a chilled cookie option). Can't wait to try the cookie-inspired ice creams!! read more

My sister in Phoenix raves about Crumbl all of the time and is always sending me pictures of their cookies so when I heard that they were opening in OP I had to go and needless to say they didn't disappoint. The cookies were not heavy but had distinct flavor and they in my opinion weren't overly sweet. If you haven't given Crumbl a try I highly suggest that you do they are worth the price and worth the wait. read more

Crumbl - Overland Park - Assorted cookies - Bakeries Near Me - Overland Park, Kansas

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Tasty! Good variety. Recommended. I prefer the sugar cookies over the chocolate cookies.

From the smell of the fresh baked cookies to the friendly smiles! Nothing beats Crumble!

I've heard so many rave reviews about Crumbl Cookies but boy I had no idea what I was missing! I visited Kansas City last week and after lunch my sister and I stopped in for some dessert to take home. Walking into the store, everything was clean and I liked the pink around the store. I loved the concept of having ordering kiosk stations once you walk in to use. Ordering was user friendly and I liked how they had pictures of the cookies they had that day. There was a variety of six different cookies to choose from plus they have a display of the actual cookies on the front counter. We ordered 4 cookies, milk chocolate chip, reese's, sugar featuring twix, and peach sugar. We also paid at the kiosk. We didn't wait too long and our server had our cute pink box and showed us our cookies before closing it. These cookies were big chunky soft cookies and every single one was amazing!. We both liked the peach sugar one the most. I am so excited that a Crumbl Cookies will be coming to Avon, IN soon and I'm sure I'll make regular stops! read more

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If you love sweetness this is the place for cookies. Literally I live down the street from Crumbl and it's delicious

These cookies are some of the best cookies I have ever had. I am addicted to them and I always go get the the 4 pack, every week. It's a tradition. read more

I'm so glad I finally got to try a Crumbl Cookie!! Fair warning... these cookies are huge, and very very sugary. So share them with a friend or two. You get to try more flavors this way. Right now they have fall seasonal flavors and the pumpkin pie cookie will make all of your basic fall bitch dreams come true. It very much did for me. It's a pumpkin pie. On top of a sugar cookie. Genius. Apparently they are known for their chocolate chip cookies so definitely get one of these. They warm them up before putting it in the box which is a really nice touch. Lastly, can we just talk about how cute those pink boxes are? Crumbl Cookies I love you. read more

Fast service and great staff, never had a bad experience using all types of media to order. LOVE IT

Hyped up cookies loaded with frosting. My girls are obsessed. Me? Not so much but the frosted sugar cookie is pretty amazzzzing. The lines are ridiculous. The wait can be daunting. But the pink boxes are cute and they make my girls happy. Crumbl has a secret recipe for teenage girl obsession so more power to them! Just keep that sugar cookie on daily rotation and everything will be just fine. read more

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Meh. I don't see what the hype is. Sure the cookie flavors are unique at times but they are overpriced for what you get. If you have a hankering for a hot chocolate chip cookie at 9pm on a Wednesday this pace is an option. But if you don't want to pay almost $4 you're better off buying a cookie from QT and microwaving it. read more

Cookies taste Great! Have tryed several flavors & all were very good. Be patient with the line. People know it's worth it!