I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

My mother's house lost partial power, including her furnace, around 9:00pm the other night. My…read morehusband and I take care of her, so we immediately starting looking on Yelp for an electrician. We have been taken advantage of many times in the past, so we were already tense about the entire thing. We found RJ Howard Electric and gave them a call. They open very early in the morning (7:30am) which is nice for stressed out folks like us! We spoke with Rick and explained the situation. He was able to schedule an appointment for 4:00pm later that day. Rick showed up right on time, 4 o'clock on the DOT, and called my hubby for more information on what what happening in mom's home. He went downstairs and checked her circuit breaker and after less than five minutes of investigating he already knew the issue. It was the line outside on the pole, which is an AEP problem. Not only did he call AEP for my mother and arrange for them to fix the outage, but he provided us with the ticket number so we could track the progress. On top of all the good news, he also only charged us a minimal fee for his services. We were so relieved and appreciative and cannot say enough good things about this company. We have some electrical issues at our house that we have been putting off over fear of getting taken advantage of, but it's comforting to know we have a reliable, honest electrician to call now! Thank you, Rick!!

Excellent service at an excellent price, and completed the estimate and work in the same day.read more

EV charging outlet install…read more Very competitive estimate, punctual, and quality work. Service was completed to satisfaction and less than a week of first contact. Will be recommending for anyone that wants a knowledgeable and professional electrician for their electrical needs.

Horrible experience with this company. I am an out of state landlord and upon inspecting my rental…read moreproperty, we found out that the 2nd and 3rd floor lights would not work. We are under a massive time constraint as we had to clean the house, fix any issues, and hand out keys to the new tenants in a very short period of time. I Yelped electrical companies and 3 companies responded. Two of the companies could not get a technician out in time and this company did not respond at all to their robot response on Yelp to schedule an appointment. After a day, I got their number off of the internet and physically called them asking if they were available. They said they were available, they asked my name and when I gave them my name, they said, " oh, you are from Yelp?" So, they got my inquiry and didn't call me back, 1st red flag. They sent out two technicians that seemed pretty young. I talked with one guy and he said he was 23 yrs. old. Not a big deal as you can learn a lot in those years, but Dean entrusted me with two young guys to solve my problem. The issue was if you wiggled the electrical panel in the basement, the lights would come on and off and mostly stay off. To me, that means something is loose and needs to be tightened or there is a short somewhere, etc. Well, these guys hung around, fiddled here and there, and stuff would go on, then go off, then on again. Stuff would work, then it seemed like they were done, then it wouldn't work, etc. Finally after about an hour, the lead guy comes to me and didn't give me any explanation as to what the issue was. He told me my main wire was old and cracked, said I had moisture in the box (No moisture was present in his pics), said my panel was a mess and recommended a $4000 panel redo or reorganization or whatever the heck he tried to sell me. I was not prepared to spend $4k and said to email me the quote and I would speak to my wife about the work and get back to them. They started putting together the bill for the call and I told them to bill me 2 hours. The bill came out to a little over $300. This was in the afternoon on Friday. Before leaving they kept saying this was challenging and it had them stumped, but they figured it out. I asked what the issue was and they told me it was a circuit breaker was bad and they changed it out. Okay, great issue solved. Well, I had to replace a broken lock on a door next to the panel and when I closed the door, all the lights went out again! This was only a couple of hours later. I texted the technician the lights were out again... no response. I texted the main number they were communicating with me... no response... I called the number of the tech... no response, left message. I called the main number... no response, left message. I'm starting to think these guys are a scam. The next day I called the technician because I am under extreme pressure and time constraints to get this fixed. I told the tech that if I did not get a call back within the next 30 minutes, I would be forced to dispute the charges and give a bad review. Well, the response I received was a text from a manager stating that because I threatened to give a bad review and dispute the charges, that they would not refund my money or come out at fix the issue! They called me a liar that they never quoted me $4k for the box redo, which i had to screen shot the quote and text the manager, they say said the tech said it was a dangerous box with moisture and needed to be changed, but that was not communicated with me at the first meeting. That was a lie. They said they changed a circuit breaker, that was a lie. I asked the manager to send me photos of the location of the new circuit breaker and the moisture in the panel... they never sent the photos. I have continued to ask for photos and they won't send them... pretty telling. All they are interested in is selling you an unnecessary panel box rewire job. Well, I called another company, they came out, couldn't identify any new circuit breakers, and determined the box had wiggled loose over the years and promptly fixed the issue. I would have respected this company more if they would have been straight forward and said they couldn't fix the issue, or if the only fix was to spend the money on the big fix, etc. but at no time did they tell me the box was loose... Again, they prey on you knowing you need the issue to be fixed and charge you exorbitant amounts of money when not needed. They are the same as air conditioning companies and it stinks. Do your homework and get multiple quotes. Thanks.

Overall the team did a fine job cleaning my furniture. They were able to accommodate my schedule…read morewell (though I was pretty flexible). They called early to see if I was able to start earlier than discussed and that was okay, but don't know if that could have been a problem if I wasn't there. My house was respected and they didn't leave any messes that I had to deal with so that's good. I would use them again & would recommend them for basic jobs. The price seemed reasonable. I didn't really expect to be asked to tip and that wasn't what I had expected in the quote but overall they deserved it. A hard working team that seemed to want me to be satisfied. Thanks!!

Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

They have some great deals on late model cars. I haven't found the right one yet, but I am…read moredefinitely going to buy one from here. Very friendly sales person and very negotiable. Best deals in town.

From the owner: Buying and selling used carsread more

Omg..im 63, had a blow out between exit 117 and 118 north 71 Columbus Ohio, Ron was there in like…read more5 mins...it was after midnight, had a blowout w/ new tires on driver rear left side..he was amazing! Quick, efficient, super kind...Dropped my car at designated location n took me home , @2 miles away...I can't recommend Ron n k n k towing enough ! This teacher thanks you! Being an older woman, stranded on the interstate...THANK YOU!! 10 STARS! PAULA Garfield Columbus City Schools Behavior internation Specialist. Heros still exist! So kind n efficient! Thx Ron..Bless you sir!

negative stars !!!! your lucky i had to add one ! they cause damages and claim no liability unless…read moreit's within a month of service. they dont wait for ride to show up to be transported safely. you cannot ride as passenger. shut this family owned joke of a business down. oh yeah.. i'm reporting you to the bbb assholes . who laughs and blocks customers instead of paying for their liable damages

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.

Great company! James arrived on time and was very informative. He was here for 90 minutes…read more Cleaned the dryer vent and machine. He repaired a safety hazard that wasn't installed when the dryer was delivered. He got up on the roof twice to clean and unstick the vent. I will definitely use this company again. Thanks James

Incredible service. Locally owned. Professional service with attention to detail. Super impressive…read moreand friendly. A wonderful job. Make those dryers more efficient and see how much stuff they can pull out of your vents. Stop fires! A must "to do" every year or so. We highly recommend James and the dryer vent stars. Thank you so much! 5-star. Fantastic!!