Everyone we dealt with was great. We purchased a new fireplace door and we love it. Bill and Jesse…read morewere the installers and they were awesome to work with. They arrived on time and worked efficiently to complete the job quickly. We are very satisfied with the job and highly recommend The Fireplace and Patio Shop.

My fireplace was not staying lit for more than 5 minutes so I called Fireplace and Patio in Conroe…read moreto check it out. They gave me a 2 hour window for arrival and were a bit late but went right to work and diagnosed and fixed the problem. We have an old gas fireplace and to start it the front screen and a trim piece have to be removed. They offered to install a remote starter which they did. Now I can light it without removing the screen and it works like a charm. I'm sorry I don't recall their names but the two guys were very professional and friendly and I highly recommend this company if you need work done on your fireplace.

​…read more I've been wanting a zero turn for years but didn't even try because figured no way would I get financed. Yesterday I went with my husband to look at the mowers thinking that I was window shopping. Decided to try to get financed just for kicks and giggles and was approved immediately and was shocked. The customer care there is awesome. They were very helpful. The process was quick but thorough. They were very, very helpful and I highly recommend them. Even if you think there's no chance you'll get financed, try it. You'll be surprised. Couldn't have asked for a better experience. Thank you, outdoor equipment and staff. I knew exactly what I wanted when I went in and that's exactly what I got.

Took our Gravely mower to them (since we purchased it from them) spent thousands trying to get them…read moreto repair the "it's turning on and off" situation. When we were lied to by Tracy (parts manager) about the parts being on "back order" -- BTW I personally called Graveley's corporate office and spoke with parts and they said that both parts were available and could be shipped out that day, I called back to Tracy and was referred to Dave. Dave said that their system might state "back order" on the parts even if they were actually in store. He took over the case and found that the parts were actually in store and had the mower repaired and returned to us within an additional seven days. We started it up and immediately had the same problem with it. We called Dave and he said that he would call us back. Having received no phone call, we drove it over to the Conroe location on August 28 (having to rent a truck as usual to do so) and when we arrived were told that the owner had decided that he didn't like our review on the internet and that they would no longer work on our mower. Classy. What a professional move. If you can't fix it, just decide to shuck off the problem to another company. Not a problem Dave. Not at all. Quite frankly it was too much trouble to deal with an unprofessional, lying, group of staff who wouldn't answer the phone (BTW they do have caller ID so if you become a "problem" don't be surprised if nobody answers :) !)

Had a great experience with this family run business. Custom ordered a fire pit and was delivered…read moreon schedule. Built with heavy gauge steel, (unlike everything you would purchase at a box store). This is built to last. Support your local business owners!

Highly recommend this business for your personalized firepit/grill. We have really enjoyed our…read morefirepit over 3 years now. The pits are very sturdy and are able to handle all weather elements as ours sits outside all the time.

Don't bother. If I could give zero stars I would. These guys were recommended by another company…read more They do not answer their phone (probably too technical for them), and don't return messages. John G. Conroe, TX

Unfortunately my experience there was not a great one. While the drop off was great and easy, there…read morewas a lack of disclosure on what the estimated cost would be - about $100 more AND my generator failed after a full tune up this last hurricane. Tuneup was about month ago. So based on that I would not use again.

Rick is a true expert on barbecue cookers of all types. I had a problem with my new grill, and he…read morehelped take care of me

Creekstone Outdoor Living designed our entire outdoor kitchen, which included the amazing Twin…read moreEagles WiFi grill & smoker; Tapponyaki flat griddle, refrigerator, trash cabinet, sink & faucet, drawers & door combo, & beautiful hood. All of the above are made of high grade stainless steel. We initially bought just the Twin Eagle grill last year. Then we added the entire outdoor kitchen last week (Aug 2024). Robert from Creekstone came out today and cleaned our Twin Eagle BBQ inside and out. It literally looks brand new again! Mike Spring TX

If possible, I would select zero as a rating number…read more Do not buy appliances from the Appliance Outlet Store located in Magnolia, TX. A Hotpoint 15.5 Cubic Foot Refrigerator displayed in the showroom area of the Appliance Outlet Store located at 32211 FM 2978 in Magnolia, TX 77354 was purchased on August 29, 2023. The unit we viewed was in pristine condition. The transaction was completed by Mike in the sales department. The unit was delivered the following week by a third-party delivery service contracted by Appliance Outlet. It was shrink wrapped upon arrival and was installed by the delivery personnel in a designated area of our garage between a wall and a shelving unit. Paperwork was signed and the delivery service departed. The front of the refrigerator was flawless, however, closer inspection revealed that there was severe damage to the upper, right-side corner and the upper right side of the freezer door and the lower right side front surface where the refrigerator door seals to the frame. The unit runs more than it should and consumes a lot of energy. Condensation forms inside the refrigerator section because the door will not seal properly. Mike, the salesperson, was contacted immediately. During our conversation, Mike mentioned that he did not recall any damage to the unit we were shown. Mike requested that we text pictures of the damaged areas for evaluation. Several days passed before a response was received by Mike, only to tell us that we needed to contact the customer service department because he was in sales and did not handle customer service or warranty issues. Four calls were placed with the customer service department before a response was finally received. Our request for a replacement unit or a refund was denied, and we have since been ghosted by Appliance Outlet. Two causes for the damage are possible: The first being we were shown the pristine refrigerator in the showroom and a damaged unit from the store warehouse was delivered instead (AKA bait and switch). Or the delivery service did not properly secure the refrigerator in the truck, and it fell over inside the truck while enroute causing severe damage. Neither the Appliance Outlet nor the delivery service will take responsibility or be accountable for the damaged unit.

We recently bought our Samsung Bespoke refrigerator here, and I would highly recommend this place!…read moreI had messaged Rusty to see if they had what we were looking for in stock, and they didn't that day, but two days later he reached out to me and let me know one had come in. We got an AMAZING price on it (I still can't believe it!), and it was delivered the next day! The delivery was also great. They guys moved our old fridge to the garage for us, and set this new one up quickly. It was a great experience all around!

Very friendly staff. They greet you as you come in the door. If you are looking for services like…read morepropane bottle refills, this is the place. Great group of people.

How sad.....my mother had her tank filled in November. As she passed away in December with full…read moretank there is no refund to her estate. Definitely will use someone else to fill my own tanks!

Great furniture. Even better personnel! Service was amazing. Highly recommend. We knew James…read moreWiggins from previous employment. He was so gracious to us in the past for our furniture replacement after the Harvey flood. Would buy from him because of his work ethics.

Today we went to Wiggins in Montgomery TX to ask the sales guy for leather cleaner because our…read morebrand new white sofa (that he, himself, sold us)had a blue stain on it. The sales man offered to sell us 40 dollars worth of products they had and said that is the best they could do. We have hoped the company would have been more accommodating than that. We understand that, if the sofa was couple years old, we would need to buy product, but this sofa is new. A High end store should be more customer focused. We are disappointed. Feels like we worked with a used car salesman.