Outstanding! Don't hesitate one second to call Tom if you're having an issue with HVAC. Seriously..... I would give ten stars if I could. This past January my 29 yr old furnace was on borrowed time and he got it running,.... he brought it back from the dead..... I had him out to replace it and his fee was reasonable .... way less expensive than others. Then this week, my A/C went out.... he came out and diagnosed the problems and he had it up and running in about an hour .... another service told me I needed to buy a new A/C ....... Tom is the best. ... honest, fair, and he loves Hockey...... you can't go wrong...... if you're having trouble... call him.... call him now.... he wants to help you even more than you can imagine. I have found my "forever HVAC" service ! Can't say enough good things.... call him.... call him now... read more

I woke up 2 days ago and the house was 44*! I had no idea who to call, so I called a plumber friend of mine, thinking he may be of some assistance. He referred me to Custom Climate and WOW! They fit me in that day, arrived within the small window of time that they said, and were honest. Our furnace is 14 years old and Tom (the technician) gave my wife and I multiple options. Tom, explained everything so we could easily understand what was the most economical choice for us. We chose to repair the furnace and found that the price was less than we expected. We will definitely call them from now on. read more

Can't say enough good things about Tom. Furnace stopped working around 2:30 am. Found him on Home Adviser and put in a request for service. He called back in just a few minutes and was on his way shortly there after. Was one of the coldest days of the year. Assessed the situation and told us what we needed. Managed to do a temporary fix to get furnace running while he went to get the part that he needed. Tom went out of his way for us and cannot tell you how much we appreciated him. He will be our heating and cooling repair guy from now on. Nice to have someone who cares. read more

When we woke up this morning our furnace wasn't heating or firing up. I called Tom at Custom Climate Comfort at 7am and even though he had a full schedule today he was able to fit me in and resolved my issue immediately! I will have to replace this older furnace eventually and will be using Tom in the spring. He was very professional and kept me informed as he was working on my furnace. Top notch service and I highly recommend Tom and his company. I also was extremely happy with what he charged me. Give this company a try, I guarantee you won't be disappointed. read more

I wish I could give Tom more than just 5 stars! He was recommended to us by a friend who is a contractor and we couldn't be more grateful! Tom helped us with a new water heater as we moved into our new home and even moved our washer and dryer to another floor! As we began to run our air conditioning in the new house we had water coming out. Tom came and cleaned the spout at no charge! He is knowledgeable, honest and a great guy! I would 100% recommend him to anyone needing HVAC work. read more

Tom and the folks at Custom Climate were life savers! Our AC went out back in June and we needed a new unit inside and out. The price was right for a quality unit and it was very considerate of Tom to wear a mask when completing the repairs. He even took care when putting in the compressor outside to minimize damage to the plants next to the compressor. Overall, very pleased, and with as many hot days as we've had this summer, the new unit is working like a champ! read more

First time using a new contractor since a long-time HVAC friend moved out of the area. Tom and an apprentice arrived on time, friendly and polite, for general winter maintenance and to discuss what to do with an old electronic air cleaner. After talking through a few things, Tom was on the same page as my old trusted friend. They completed the service in good time and cleaned their work area. Look forward to using them again in the Spring and future. read more

Nothing like waking up to a ice cold shower! After calling ABC Plumbing an being told I needed a new water heater for $3500. I found Custom Climate on a neighborhood face book page with great reviews. The next morning Tom came, he found installation blocking the vent outside! Removed it and hot water! He truly was my Christmas Miracle.... The absolute best experience I've ever had with a heating, ac and plumbing company. Thank you Tom read more

We found these guys and will never go elsewhere. They replaced our old AC unit and were very price competitive and worked with us on timing. When our heater decided to stop working Tom responded fast. Even though they did not install the heater, Tom found out that the $900 part we needed to have replaced was still under warranty, so saved us some huge $$. Honest guy and he is now our go to HVAC man. Give them a try!! read more

I was recommended to Tom by my older sister who had him service her furnace. He was very prompt and responsive. He was able to diagnose the problem over the phone and give me the best and worst case scenarios therefore I could prepare financially . He was efficient, through, and reasonably priced. We appreciated your service Tom! Thank you! Will be using and recommending this company for any future issues! read more

I cant say enough how happy we are with this service. Not only was the work done quickly and efficiently, but Tom's commitment to customer service and safety is incredible. After the original issue was resolved, a second problem popped up. Tom made me and my family feel like his only priority, even though he had other clients. Outstanding service. Six stars Thank you Tom !!!!!! read more

Tom and team were a lifesaver! In the frigid polar vortex winter of my heather wasn't working properly. The temp in the house dipped down to 50 degrees! The team showed up on 1/30 within hours of me submitting a service request. Within a short time, Tom determined the problem and had a fix in place to restore heat to my home. I am so grateful - THANK YOU!! read more

Tom was recommended by a contractor who was doing some remodeling work for us. He was able to give us estimate quickly, answered many questions and had a great product at a great price (we called out 4 companies and 3 gave us bids). We had him replace our furnace and ac unit. He's also responsive when I have had questions after install. read more

My heat had gone out and was looking for someone around my area. As soon as I read the reviews, I knew it was a good company. I was super pleased with the service I received from Tom! He's very professional, knows what he's doing! I will recommend him to everyone I know. From now on he is our new heating and cooling guy! Thanks again! read more

Tom came out for a second opinion after another company came to tune up my AC unit. Tom was incredibly professional and thorough. He made sure I understood the issue and what needed to be done to address it. Would absolutely recommend his company to others and will be contacting them in the fall for my furnace tune up. read more

I cannot speak more highly of this company. I've used them for both my work and home. Tom is amazing. He was very quick to come out when my A/C went out. Of course it always happens when it's approaching the hottest temps of the season so far. If anyone is looking for a good HVAC company, I strongly recommend them. read more

I called this morning about our a/c unit shutting off - and was told that Tom could probably fit me in today! He did come, was EARLY, fixed the capacitor, price was very reasonable, and was done in less than 40 minutes! I highly recommend this company, and would definitely use them again if there is any problem! read more

Totally saved the day!!! Woke up this morning to a really cold house. A friend recommended I call Tom. He came over and fixed my furnace. Totally honest person. I would highly recommend using this company if you have any heating or cooling issues. He definitely earned all of my future business!!! read more

Tom was very quick to come out and check on my furnace that was on the fritz. I knew when I bought the house the furnace was going to be replaced soon as it was close to 20 years old. He got me a great price on a new much more efficient furnace. I would definitely recommend this company. read more