The pharmacist was extremely rude. He shorted my pill count by 22 tablets…read more He refused to correct. Basically I was told to forget it & go else-ware. I old like the pharmacist on duty to be reviewed & reviews to follow will not to kind. Learn customer service & never be afraid to prove your work. Julia G

Everyone that works here is always pleasant to deal with. I can get my prescriptions here at the…read morepharmacy and I always get a little text telling me when my prescription is ready. I find the location very convenient & parking is always a breeze. They carry a lot of cosmetics & it's a great place to find your favorite lipstick!

I've been using Walgreens as my primary, really the only pharmacy I use . Seriously thinking of…read morefinding another pharmacy. For years I used the small Walgreens at the Davies medical center. I got excellent service there. . The pharmacy became exclusively for prescriptions filled for in house patients or something like that. So I switched to the 18th street pharmacy at Castro Street. It's been one issue after another . Never the same employees so I have no allies in the sense that someone is looking out for me. Never mind all the company policies that continue to add to the difficulty of getting my meds filled much less the untimely manner as well. I'm frustrated. I hate to give any more business to Amazon. So I need to find a better alternative. Any and all suggestions are appreciated!

Trying to call the pharmacy on the phone is a nightmare. I called several times only to be put on…read morehold for a long time, then getting a person telling me to hold, then getting cut off every time. Navigating the touch tone/voice is also a nightmare. The CVS down the street is super easy to call and they got my prescription with no problem.

Love Joeseph and the older gentleman that handles my perscriptions at the cvs in the Target, always…read moreresponsive and cordial. Highly recommend this pharmacy. I event moved to a new city and still come here!

I am absolutely appalled by CVS and pharmacist Kerry. For almost 3 years, I was charged $130 for a…read more$30 medication -- across multiple cities -- and despite prior assurances from supervisors, I have still not been refunded. Instead of addressing the overcharges, I was called to be gaslit, treated as ignorant, and lectured about medication regulations by a pharmacist who was not even a supervisor. She defended the unacceptable behavior of other CVS employees, ignored all proof of overcharges in my app, and refused to provide any resolution. This behavior is disrespectful, discriminatory, and unprofessional. CVS has wasted my time, ignored repeated complaints, and treated me as less than a customer because of my identity. I expect a full refund of every cent I was overcharged, and immediate action to ensure no other customer is treated this way. CVS: You make millions, but you cannot deny accountability for overcharging and discriminating against customers.

I have been trying to get a prescription filled at the Lyon and Florida location and unfortunately…read moremy experience has been very frustrating. The first time I visited, the associate entered my information and told me there was no refill available. After I explained further, she looked deeper and discovered the prescription had been rejected due to my insurance. I returned later with my updated insurance information, but experienced a similar issue again. When I presented my new insurance, I was told it was not accepted. My concern is not only the insurance issue, but that I was not given helpful guidance or options -- such as transferring the prescription to another pharmacy. I have now spent over a week trying to obtain an important medication, and clearer communication and assistance would have made a big difference.

At 4:55 pm I Arrived 5 minutes ahead of my 5 pm vaccination appointment. Checked in immediately…read more at 5:22 I went to the counter to leave. I was told my vaccination was ready and will be next. At 5:30 pm, one-half hour after my scheduled appointment, I walked out. They called me by phone at 5:45 to inquire if I wanted to cancel. I did cancel.

I see the fascination with this place. I see what it's all about now. I've been to the usual…read moreWalmart here and there but this super center, it's totally a one stop shop. I don't know how they pick and choose location to add one compared to the normal. I've only been to the one in Orlando and now this location in the desert. Of course you have to have a massive parking lot to accommodate the loads of shoppers and wanderer's. Three entrances on either end of the store and garden center. There's a fast food place inside, you have the deli section and bakery. Of course the frozen section with quite some nice decent items. It's basically a grocery store on one side of the place. Even a decent isle for the international goods. There's a fairly decent section/department where the alcohol is located. So you have one side that's groceries and the other is basically everything else. Home goods, technology, clothing and so on. There's even a pretty decent size garden center that is pretty massive but it was a little sparse with what they offered. Some patio furniture, mainly soil and the usual pots and some plants. They also have a department for delivery and pickup. It's quite interesting for me...lol... Of course you have the option of self checkout or with someone. Bags are additional fee as we all know. What I didn't understand is, some of the items you would need to pay before hand if you want them. There's the beauty department where you have to leave your basket outside and pay for what you need before returning to it. And some other items in the store where you have to do the same or they can leave it at the customer service counter until you're finished. I had to do that with a measuring tape. We were still shopping and asked if it was ok. The staff seemed a bit annoyed with the request but took it to customer service anyways. Besides that concept, it a pretty good place for your one stop shop.

While visiting Palm Springs for a few weeks, I went to the Walmart on 5601 Ramon Rd. I ran into an…read moreissue with two VISA gift cards that would not go through. Fortunately, I was helped by ANEL at the Front End Customer Service desk, and I can honestly say it was some of the most exceptional customer service I've ever experienced. It took about 20 minutes to resolve the issue, and throughout the entire time her patience and professionalism never wavered. In fact, she thanked me for my patience -- when truly it was her patience that carried us through the situation without a single harsh word or hint of attitude. Outstanding service like this deserves to be recognized. Thank you, Anel.

Been coming to this CVS since January of this year because my insurance made a contract with them…read moreused to be with Walgreens never had issues there before and great customer service and don't wait that long in line not like CVS bad customer service a long wait at the pharmacy they see you there they don't ask for help or I'll be right with you not even even friendly but on Sunday there was a lovely lady in a pharmacy named Peggy great customer service really friendly an amazing woman and I told her I've been coming here for a while first time ever been greeted like this hope everyone else from that CVS learns from her

This pharmacy is the best! Great staff who work hard. I've had to return a few times because my…read moreinsurance was not going through, and I've watched them work really hard to help me understand what my options are, and I've so appreciated their kindness. I've also watched other customers come in and get really upset, even though it is not the pharmacist's fault. They are merely the messengers of insurance, etc. But all the pharmacists and supporting staff have responded really levelheaded and compassionately to a variety of emotions brought in. I feel like they work hard to make sure people have knowledge and work efficiently. I'm really appreciative for this pharmacy.

This review is for the Pharmacy department and a great employee named Thuy T. I walked in without…read morean appointment for a Covid shot, and this employee greeted me with a smile and took care of everything from start to finish. I even was informed I could get a pneumonia shot as well.(Very painless too!) Thanks!

Tried calling multiple times but there's no way to connect to the pharmacy so I had to drive and…read moreand wait around for 45 minutes for them to complete a prescription.