The store is not ADA compliant. No shopping carts and no electric scooters. People borrow carts from the business Next door. Everything is picked over. Looks like a Walmart on a Fentanyl bender. Was my first time shopping there and last. I have KP heathy extras card. I'll be going to another store next time. Plus the prices are nuts. Had to use it or lose it by the end of the quarter. read more

This is a review towards a Male pharmacist last night April 2 around 7-8pm. There was no Mucinex available that I am used to taking and this guy suggested Sudafed. I told him, am taking Amlodipine which is bad to combine and he said it was safe! Still, I did not listen and walked out. The pharmacy has few stocks available and is always missing items.. Attached here is a proof that Sudafed and Amlodipine have interaction risk and is very dangerous combo. Just awareness, ask your doctor and not a pharmacist. They make mistakes too or better yet, research for yourself.. read more

CVS Pharmacy - Pharmacist (male) said ok to combine! - Drugstores Near Me - FAIRFIELD, California

I love this pharmacy. The workers here are pharmacy ninjas! Service is fast, competent, no fuss and super efficient. If your Rx is not ready they will go above and beyond by reaching out to the ordering physician. The phone service for pickup is convenient and syncs well with the CVS app, so pickup up is seamless. The workers are humble and friendly. I used CVS pharmacy when I was out for workers comp and i appreciated their efficiency. Thank you CVS pharmacy! read more

Spent twenty minutes pacing around the store looking for someone - anyone! - to help me find a product, even after the pharmacy folks paged someone to come help. Well, I won't be shopping any more at a store who can't be bothered to help customers -- maybe Walgreens or Raleys still believe in providing customer service and will appreciate the business. Have fun putting away the armload of stuff I was going to buy! read more

not the staffs fault apparently they were bought out by some horrible private equity company thats running them into the ground. being so short staffed is why there have been wrong prescriptions filled (and yeah its as dangerous to get the wrong medicine as you imagine) and why they have everything locked up and the store always looks terrible now. i had several issues with them saying they couldn't get approval to fill my prescription filled over several months for a medicine that's very important to take regularly. i eventually had to make several phone calls and it turned out that they were sending it over to the insurance completely incorrectly. I moved to costco and have had a lot less trouble. read more

This CVS which is located next to TJ Maxx in the same shopping center as Safeway. It's actually quite a large store compared to some that I've been to. They have a wide range of items from beauty products to gift cards including the pharmacy. The store is well lit with wide aisles which makes it easy to navigate. The woman checking us out was nice and even tried to help SCW and I find something we came for which was nice. Checkout was a bit slow but that's just due to a bit of a rush. Not a big deal. The prices seemed reasonable with many items on sale with your CVS card. A-ok! read more

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This location's pharmacy workers are fantastic. Previously we had a hard time scheduling Novavax COVID vaccines at other locations. My husband has a bad reaction to the other vaccines, so this one works better for us (does not cause any side effects). When this location did not have it in the spring, a gentleman working in the pharmacy ordered it for us. He was kind and helpful and answered our questions. A couple days ago, we scheduled another Novavax vaccine via the CVS website. Alison, the pharmacy worker this time, double checked to make sure we had the correct vaccine, asked us multiple times for consent regarding the vaccines, which arm we would receive the shots, confirmed they were they correct vaccines, etc. She was efficient and friendly, so we were in and out in 10 minutes. Something we also appreciated as medically vulnerable patients is that she and the other pharmacy workers wear masks, which helps prevent the spread of respiratory illness. I hope these workers get a raise! We will always go to this CVS location now for prescriptions and vaccines instead of Kaiser, Sutter, or Costco. Much better service! Thank you Alison & crew for putting the 'care' in 'healthcare.' read more

I'm waiting for a vaccine and the women here are a bit rude. I hear them talking to people on the phone and once they hang up they talk major crap about the customers. They have lil patience for people. They both are very short and condescending to people on phone and customers that language it's very good. read more

CVS Pharmacy - Pharmacy - Drugstores Near Me - FAIRFIELD, California

The pharmacy has the worst customer service!!! I had surgery and got discharged after pharmacy hours.. I needed my medication the next morning as i was in serve pain. They told me to wait over an hour for my medication and there wasn't a way to expedite. I know that is bullcrap because used to work in a pharmacy and that is not how your treat customers. The store is unorganized and doesn't look clean. The cashier in the front was nice so I'll give them two stars. read more

I just witnessed a true test of patience and kindness. The clerk who works here CHERYL was a complete saint. She took her time helping an elderly client through the process of self checkout and was the epitome of kind. God bless you Cheryl! read more

The store is disappointing. They are always out of items. If you go to the store, you must go with intent to not finding anything in particular. They have two self checkout machines and one doesn't work. One self check out machine froze while I was using it and I ended up having to get in line to get my items anyways after getting a lecture from the cashier that the machine froze because I scanned an item that I can't use self check out for . Their system was down and would not take my phone number cashier attempted to help me but she couldn't make my phone number work. She signed up me for a new account. It still didn't work. She couldn't figure out why it wouldn't work and then asked me if I knew other peoples phone numbers we could try so that I didn't have to pay full price. The system wasn't taking anybody's phone numbers for customer accounts, so this was a waste of time. I work ended up paying full price and wasting almost 20 minutes of my time. read more

I come here with my friends all the time but, this one worker in particular has been nothing but disrespectful and rude to me and my friend's from constantly watching/ following us around the store and harassing us, I also caught her talking bad about me. During the summer she accused me for "stealing" which I have never stolen before I got it all on video. I was calm with her whole time and she got mad when I raised my voice a little bit. She even checked our bags one time which I've been cooperative the whole time and let her check she accused me of stealing a half eaten bag of gummy bears that my friend gave me for a gift and she told us we had to leave ours bags at the front when we come in keep in mind she doesn't do this to the other customers just us because we're "kids". I am fed up feeling uncomfortable when I step foot into this establishment because I know she is always watching and following me it makes me scared, uncomfortable, and my anxiety goes up when I step foot into the cvs store me and my friend's just want to buy our stuff and have a good time enjoying each others company. . read more

CVS Pharmacy - This is the worker that was being disrespectful. - Drugstores Near Me - FAIRFIELD, California

I usually have no problem but I went to this location to fill my prescription, on yelp it says they close at 10 PM so I went at seven only to find out that the pharmacy closes at six. I very calmly said that the hours were different on Yelp and there's an option for them to change their store hours on Yelp, she replied with "actually, no there isn't goodbye", turned her back and walked away. Very rude for no reason, I wasn't even upset I was just trying to let her know because I've worked for a place where I changed the store hours on yelp so customers would come during store hours. read more

Joanne gave me my booster shot today and since it was the best shot I've ever received in my life, I'm leaving a review. The shot was executed with extreme precision and attention to detail. The way it was administered felt like being shot by cashmere clouds full of silk snowflakes covered in velvet dust particles. Thank you for your awe-inspiring service. This pharmacy is smooth as eggs. read more

The pharmacy (pharmacist) doesn't care to help at all. Just rude! If you are not happy at work just find another job! Not coming back! They need retaining!! read more

I guess it's that time of year again. Our girls have caught a cold. The usual sniffles, drippy nose and cough. And of course we're out of cough syrup! So I went off to CVS/pharmacy (formerly Long's Drugs). The layout completely changed on me. Even though it was a whole new layout, I thought I'd push my luck and headed directly to the same general area where the cold meds were in the past. The place seemed wider. I didn't feel claustrophobic wandering the aisles. After staring at headache capsules, one of their cashiers just happened to walk by. I asked where the kid's cough meds were and she lead me to the right aisle. This place was broken down into the following sections: Beauty, Apparel, Household, Stationery, Food, Beverages, Baby, Health, Beer & Wine and of course the Pharmacy. Pharmacy hours: M-F 9am to 7pm, Sat. 9am to 6pm and Sun. 10am to 6pm. Good, fast and friendly service... read more

CVS Pharmacy - Drugstores Near Me - FAIRFIELD, California

Janice the pharmacist was THEE BEST! I brought my son in for his second Covid shot and he was really struggling working up the courage to do it. He was crying non stop and her warm embrace and demeanor helped us all get through it. She knew what she was doing which is huge but her personality was everything! Helping distract him by asking questions about what he liked and just talking and taking off all the pressure. Anyone can get certified and fill a job but it's very rare to have someone who has the bedside manner to match the quality of skill. I hope CVS realizes how lucky they are to have her. If I could give more stars I would! read more

CVS is about the same everywhere unfortunately, inventory wise. prices almost uniform in most branches. same for the beers/wines, except for a few exceptions. buys:pabst beer ribbon beer(1.69)25 oz. -a rare oldie that i really enjoy -only seen this recently in their stores a real bargain, better than bud! read more

Ammerl , store clerk customer service was poor. She tone of speech was talking down to me when I had a qestuon about the price of a product. You can say all the "right" words but if your attitude is poor. That translate to poor customer service. I do not usually patronize CVS and after this treatment. I will take my money elsewhere . read more

Always my go to if i don't want to navigate a Walmart or target... of course smaller a little more expensive and they don't have everything but you would be surprised what you can find in a cvs... and don't sleep on their cosmetics section! They always have good sale in that department... read more

I've been going to CVS Pharmacy in Green Valley since moving back to California this past June. I had been living in Florida for the past year recovering from an organ transplant. Needless to say, I am on several medications for the rest of my life to prevent rejection of my new organ. With that said, a post-transplant person deals with changing prescriptions and dosage adjustments on a regular basis. So I was in need of a squared away local pharmacy to help me transfer all my meds to my new home. With this in mind, I must say the staff at CVS Pharmacy in Green Valley have been wonderful in all aspects of customer service! Always welcoming and patient to listen to my concerns. Always ready to work with me to check on getting the lowest price. Moreover, the pharmacist is great at explaining any side effects I'll need to be aware of for safety. You'll find the whole staff is courteous, knowledgeable, dependable, and efficient. I highly recommend this Pharmacy for anyone looking for a well run pharmacy. We all know what a pain a poorly run pharmacy can be to deal with in this busy world. This Pharmacy is definitely NOT one of those!! And hey Brenda, thanks for all your help when I first started coming to CVS Green Valley!! It meant more than you'll ever know! read more

I moved to the Fairfield area and used a Safeway's pharmacy in another city for years, so glad I changed to CVS, what a great change it turned out to be. They are very polite, organized and helpful. Phuong is wonderful , she always kind and efficient. Christina who I believe is a supervisor in the store (she should be if she's not) is sweet, eager to help and knows her merchandise. Great CVS overall! read more

Went to CVS today and was forced to scan my own items and bag them. I never use self checkout due to the fact it takes away people jobs and I am not being paid by the company to do that. Will never shop at CVS again if this is how they are starting to do business. read more

Dr Saif Haddad, DPharm is excellent. He provided information beyond what I knew from the Hospital which was crucial for my taking the medication properly. In addition, Dr. Saif spent time with me and my wife to answer our subsequent questions. He is a credit to CVS. read more

Poor experience from when I walked in empty shelves I asked the pharmacy for a quick question was directed to the pharmacist who was too busy for me I waited around about five minutes no response my wife was sick had to leave horrible experience this place sucks read more

Imagine going to this CVS store, shopping at the store for 30 minutes, crossing off your list of things to buy and having your coupons ready, the ones that are about to expire, you finally get in line. With one cashier and 5 people ahead of you in line, you wait patiently to be next, the cashier says "Sorry. The credit card machine is down and we are only accepting cash." How annoying is that? I know there really isn't much you can do, since its a system error. But, no apologies from the manager or the cashier. No wonder this CVS is always empty. read more

Who reviews a CVS? I do! This review is solely because of a wonderful cashier at this location... I really hope the CEO of CVS/Walgreens decides on an Undercover Boss experiment and visits the CVS cashier pictured in the yelp photo posted by Bee D (thanks Bee D) - a lovely African-American woman with an amazing passion for what she does! My husband and I get a kick out of her process. She wants you to get a good deal and ensures you use the coupons CVS makes readily available. Where does she get her energy from? I want some! read more

Janice at the pharmacy at cvs went above and beyond to help me get my prescription. She called my insurance for me and made sure I was able to get what I needed right away. Amazing customer service! read more

The people at this location are so much fun to interact with. Sherry is so awesome. She is warm and willing to help anytime. She has a upbeat spirit. When your having a bad day she lifts you up with jokes. I can find almost everything I need here. read more

I love this CVS been coming here since we have moved to the area. I have never had bad experience. Awesome customer service!

I am not a frequent buyer at CVS, but have to pick up my prescription medication here on a regular basis. And moreover, this store has got my favorite soap Yardley with lavender flavor. Today I dropped in to get my Yardley and other items. I just wanted to test my Amex Serve card on ISIS terminal because for some months I did not have a chance to try it. Amex is currently promoting it, offering $1 off each transaction. I am sort of interested in seeing how mobile payment system is going. The lady staff did not know much about the touchless payment terminal, at which I had to wave the back of my phone in proximity. The payment app requiring my 4-digit PIN goes without having to ask for my signature. What happened was she asked me to sign and I did. I was not embarrassed at all but store manager should perhaps know this. Lol read more

Absolutely the best pharmacy! My family has been getting prescriptions here for over 10 years and we are always pleased with the level of professionalism we receive! Very polite, knowledgeable, prompt, and efficient. Love the store as well, always a positive experience! Thanks so much, Adrienne and Rob Thomas read more

Every time I go to this pharmacy for medication or to pick up a few things I am not greeted kindly by employees. They tend to look at me weird or aren't kind to me read more

I went to the pharmacy to check what it would cost me to fill my 5 prescriptions. I was called up to the counter, handed the guy with the long hair, glasses, and goatee my prescriptions. He took one look, noticed there were 5 of them, shoved the paper back to me and said "uhm, yeah...it would really suck to put all 5 in and you don't even get them. it would just really suck" ....WHAT?! are you kidding me? I'm not doing it for leisure. I have multiple prescriptions and don't want to pay 100 dollars. Terrible experience. I'll stick to costco or Wal-Mart for prescriptions since CVS obviously isn't worried about customer service unless it turns into dollars. read more

It is a clean store with everything you could need and organized nicely. But every time I go there the staff is awful. If you ask anyone for help you feel as in you are being a huge inconvenience to them. Never a pleasant experience. Plus always long lines. read more

Not sure what's going on at this pharmacy. Lately, a few times I've come to fill prescriptions and either they don't have it in stock or give me partial of what was ordered. Come on! Let's get it together, I want to avoid coming back a second time or being sent to another CVS to get the rest of the medicine needed. read more

Horrible customer service. Rude employees. Shocking, green valley is a small community, you would think they would want their staff to be friendly in order to stay n business. I was hoping the photo center would be good, but both times I've had pictures printed there the quality was bad. read more

Miserable people, dreadful service. Very poorly managed. Never a nice person in site. They are OK making people wait, no eye contact OK as well. It's been this way for years. Just dreadful . read more

Like most of these other commentators, I also believe that this new CVS store has rude and slow service. They don't even greet customers nor ask them if they need assistance in finding particular items. I only go here occasionally to get cosmetics, cleansers, course materials, and medications SINCE it is the only pharmacy closest to home. Sure they have certain discounts on some items at times but they don't mind charging you extra taxes on anything you buy, which adds up the costs at the cash register. It's sad that this store DOES NOT give the same great, friendly, and warm service that the previous Long's used to. This is why I NO LONGER hesitate to drive extra miles to go to the closest Walgreen's on West Texas Street. That Walgreen's store even has more employees who are professional, they have more abundant choices of goods, and they ask if you need help. read more