Today, one of the pharmacists called me on the phone to verify about the two Meningitis vaccines I plan on taking. I told him that due to some scheduling conflicts, I had no choice but to reschedule the appointment at around 6 pm, but the pharmacist told me that I can come in at any time today to get the vaccine. I thanked him for the reassurance and I went here to get Meningitis ACWY and B versions. I wanted to take these two vaccines again because of the recent Meningitis B outbreak in England, and I didn't want to get Meningitis from someone who was recently in the UK. I don't want to sound rude or insensitive in any way, but I would rather be vaccinated than getting Meningitis. The pharmacist Jason was really gentle with me and he was really good at talking to me and calming me down. He didn't take too long to prepare the vaccines. I also told him about my COVID vaccine nightmare that happened to me over the weekend. I was bedridden and nauseous AF. I threw up several times at home. Jason asked me if the illness went away the next day and I told him that I fully recovered. He was really glad. I also told Jason that I read that people with a history of headache disorders are more likely to get the rare side-effects of the COVID vaccine. He told me that's likely possible. I told him that when I was 18, I was sexually exploited and the trauma of it has caused me to develop tension headaches. He told me that he was really sorry to hear what happened to me. He pinched my shoulder and then shook it to lessen the pain from the vaccines. It was worth it. He also used a single band-aid and put it vertically. read more

I have to say I've been coming here for the past 20 years the employee pharmacy. They are so nice and so helpful. The drive-through alway busy but they alway move pretty quick. And the reason why I don't go inside when I stand too long my back hurt. But the reason why I'm writing this today I have to say they are so helpful. I put in description no word so then I had to call in and explained to them what I need a refill is kind of emergency inhaler. They get it done less than 30 minutes. Just wanna say thank you so much so appreciated. The pharmacy team they are the best even though they're so busy but they get our subscription refill. read more

CVS Pharmacy - At CVS - Drugstores Near Me - ORANGE, California

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This pharmacy is inefficient and staffing contributes to the negative customer experience by lacking soft skills to handle situations. Loc Luu, the pharmacy manager, and Jim N, the pharmacist, are wholly incompetent. The issue arise when an order for medication was put in but not the equipment to administer it. The pharmacy just pushed me from one person to another, from the register to the pharmacist, just to wait longer to re-do the order. Loc Luu doesn't know how to listen to customers and go to response is to say you just have to wait. Also, he purposely mislead the situation and lied about the register staff putting in orders. I was originally told only pharmacist were able to put in the order, not the register staff and the doctor may have put in multiple orders. My medication order was renewed by the register staff and the equipment could have been ordered at the same time. How he acted was unprofessional and just made the experience worse. Additionally, the Jim N (pharmacist) petulant behavior and snarky remarks gives the impression that he is just there to collect a paycheck and is a glorified pill-pusher. He gave me the weakest explanation of the medication and equipment. Overall, the staff like to push people off to others and doesn't truly care about clinical care. This is truly concerning as it's the closest corporate pharmacy near the major health systems in Orange. Walking distance from Choc, Uci health, St. Providence, and Radys. It's truly sad to see how they operate knowing the vulnerable situations customers may be in when they walk in through their doors. They are jeopardizing the health outcomes of all their customers by delaying their care in receiving their medication and treating people as another number. They are directly contributing to why people hate going to the pharmacy by not conducting themselves professionally and hiding behind a broken system. read more

I came here to grab some of my medications. So, this review is really for the pharmacy and overall experience with that. The line for the pharmacy was long. And it took a long time. I get that lines for pharmacies are usually slow. My meds were already ordered. I just needed to pick them up. And waited in line for at least 20 minutes. Overall, got my meds. And it looked like this CVS has a beauty section and food, as well as the typical over the counter medicines. read more

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Big store easy parking, dark outside, hardly any employees... everything is locked up and it feels like a self serve vending machine.... But it's open 24 hours! read more

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Decent CVS that is conveniently located to CHOC and St. Joseph's hospitals, right across the street. This is a very busy location - both in-store, and the drive-thru pharmacy. Gotta give the staff some slack for how well they are able to keep things running, despite the foot traffic from being near two major hospitals. Prices are fair - use the CVS app for additional savings. There's a bit of everything here, including souvenirs for Disneyland at a much cheaper price than at the park itself. Parking can be a tad messy - I like to park the row farther away from the store fronting Main Street - easier to get in and back out. Plaza itself has a Taco Bell, Carl's Jr., a poke bowl place, and a pho spot. read more

This pharmacy hired seriously incompetent morons for the pharmacy - waited 30 mins to pickup my prescription and when I finally got to the front I was told that my persecution had been put back - they had texted me the DAY before that it was ready! Was told they had no idea why it had happened and was told usually people have 13 days to pickup. But because of the idiots working here they just put shit back without warning. read more

This pharmacy has been AMAZING. We've been here at least five different times, literally walking out of CHOC's hospital or CHOC's urgent care and getting taken care of within minutes. We've used the drive thru for all of our visits, and we're especially grateful for how responsive they are and how fast they fill prescriptions when our kids need it most. Last night, after my son's urgent care visit, I stopped by CVS and had his prescriptions filled instantly. Then he was referred to CHOC hospital because urgent care was close to closing and their X-ray tech had already left for the day. We went to the hospital, got the X-ray, confirmed bacterial pneumonia, and of course he needed antibiotics. I went back to CVS again, they filled it right away, and we headed home feeling extremely grateful. If you're in the area and need a pharmacy that's open 24/7 with a team that works fast and keeps the line moving, this is the one you can count on. Thank you CVS! read more

An excellent CVS, but unfortunately is is not a Rote Aid and, thus, no Thrifty ice cream. Other than that this place is great. No animals were harmed in the creation of this review read more

I'm honestly really frustrated with my experience at this CVS location. There weren't even many people in line, yet I was told to go use self-checkout instead of being helped at the register. The employee said she would assist me at self-checkout, but immediately walked away. Of course the machine had an issue, and I had to call her back over while three employees were standing behind the counter. WTF? If customers want to use self-checkout, that's fine but some of us come to the store expecting actual service and don't want to ring up our own items. On top of that, the attitude I received when I needed help was unnecessary and frustrating. If you would have actually done YOUR JOB, I wouldn't have had trouble in the first place. I understand stores are trying to encourage self-checkout, but customers should still have the option to be helped at the register without feeling pushed to self check and then made ring up all my items myself?????? WTF I hope management considers balancing convenience with customer service. read more

5 stars goes to Evelyn. I was picking up an online order and making a separate purchase as well. Since I had the pick up order, I ditched the self checkout option. While waiting in line I could see customers getting impatient, it was busy and only one cashier available (short staffed for sure). I let Evelyn know I was picking up an order. Despite how busy it was, she was friendly and helpful. There was an issue w/ my pick up so she radio'd for help. While that was sorted, she helped another customer on the self checkout. And then came back to finish my transaction. Excellent customer service all around, thank you! read more

Today, my dad came into this CVS to pick up his diabetes medication and this short Vietnamese pharmacist is super rude to him. He told him that to go home and look for it at home because he had pick it already. If he had pick up why would he come to pick it up now??? This arrogant pig can only pick-on the old, and the weak. Shame on you pig! read more

I even called ahead to make sure the document print was working. Magically the nice lady on the phone morphs into an idiot who has no idea why it's not working. read more

located across from my work/dr.'s office, this place WAS convenient for me to pick up my rx. I refuse to come back here after last night's interaction. They up-charged a rx I always get at a discounted price. When I asked why the price doubled, the tech couldn't give me a straight answer. I even showed him my receipt, purchasing the same med at the same location a month ago! The tech asked another tech for help and he said discounts are only good for one fill, cuz it's a controlled med. Tfffff?! Aaaaaand, the same pharmacist who granted my discount last month was standing right there and didn't bother to help! Grrrrr, I cancelled the transaction and walked out cuz that was some dumb chit. I messaged them through their app to transfer my rx to the CVS by my house. I went there tonight and picked up ALL my meds, not just that one particular rx that was e-scribed by my PCP to the Orange location. I presented the discount coupon to the pharmacist, he entered it, and told me that it's good for ALL FUTURE refills! So why tf couldn't the Orange location do it? NEVER coming back here for any rx, the urgent need for OTC meds while on the clock, or last minute greeting cards! read more

The good: I came and got Tylenol here for my kid's fever. It was affordable and the medicines were nicely arranged on the shelf. They had a cute Easter section with super high quality and cute looking stuffed bunnies. This is a 24/7 pharmacy with a drive-thru. As a pharmacist, I know these are the highest stress locations especially because this one is across from a hospital. Plus, I've worked at CVS before and oh, man, was it a tough gig. Props to the healthcare workers at CVS. Please, be patient and kind to them so they can safely provide you care. The bad: There were some dodgy people hanging out outside. One guy asked if a blonde lady had left the building yet and it seemed sketchy. I also saw clothes on the ground outside. My daughter was playing with one of the bunnies and accidentally took it out of the store without me knowing so I had to run back in to return it. The interesting: Generic cherry Tylenol was cheaper than grape. I guess folks don't love cherry. read more

Horrible service. WC medicine billed to wrong company. NOT filling out prescriptions, not returning/answering phone call from doctor or insurance company... then lieing to customer about approved medicine... IF YOU WANT YOUR MEDICINE GO TO ANOTHER PHARMACY NOT FROM ANY CVS!!! read more

Been standing outside for 45 minutes there saying it's closed when it's a 24hr operating store just don't want to work read more

CVS Pharmacy - Security not letting people in when it's open 24hrs - Drugstores Near Me - ORANGE, California

DO NOT BUY GIFT CARDS HERE! I bought 2 amazon gift cards here last week. Both for $100. I'm very aware of the scams and made sure to check the safety stickers were still on. They were and showed no signs of tampering. I thought they were safe. The 2 people I gave them to said once they took the sticker off, the code was scratched off and they weren't able to use them. Cvs is not interested in helping me. They should be responsible since they're the ones who sold it to me. Now I'm out $200. Do a better job and monitoring your gift cards read more

Loooove the drive through for my meds. So convenient. Every time, It's been faster than expected. Perfect for busy parents.

The workers are rude and take for very over an hour per vehicle always take there time to attend next client

This is the absolute worst customer experience. Very condescending pharmacist. Extremely long wait times at drive though. They make it extremely hard to fill a controlled prescription, often times late on filling it.Requires multiple visits to their horrible drive through line. Very much do not recommend!!! Find another pharmacy that cares about you. read more

This location is conveniently located, has a nice pharmacy drive-thru, and a fairly friendly staff. Right down the street from CHOC and St Joseph Hospital, this is a great location. I like that there's usually plenty of parking. It's a large store with a good selection of almost everything. Lines can be really long here. I feel bad for the staff, especially those working in the pharmacy, because customers can be a bit aggressive. Waits can be long over the phone to get a pharmacist as well. Pharmacy staff does try to give a discount when they can. Prices can get expensive for any specialized prescriptions, but they do offer different options for refilling them as well. Nowadays everything helps! For a convenient location and a good staff, this store great for your health and wellness needs! read more

CVS Pharmacy - cars parked in front of a cvs pharmacy - Drugstores Near Me - ORANGE, California

It's very convenient that they have 24 hour Pharmacy Service. I use a discount program if my medicine isn't covered. This is a good one RX SCRIPTS DISCOUNT BIN Number 011867 PCN HT GROUP PM 889 Phone number is the ID NUMBER read more

Good thing they open late. Can't complain when you up at midnight and no where open. Don't bother by the homeless around. Just don't talk to them. read more

I really love the pharmacy staff at this CVS on Main Street. They're always polite, professional, well-spoken, and understanding. They take the time to listen to my concerns and explain best options. Even when I can't get my prescription filled (due to high demand), I still leave the store feeling reassured that the staff are doing their best to obtain it. I've also noticed that this CVS in particular seems to have a phalanx of staff working behind the counter which may explain why it's the best, most well-run pharmacy I've ever had the pleasure of working with. If my doctors weren't in another county, I'd definitely switch all my medication needs to this one. read more

If I could give 0 stars I would, I had been waiting in line to checkout and no worker helped me they saw me standing there and kept talking. Then worker finally said if I was ready I was like "I've been ready" he took it the wrong way and kept saying non-sense. I was there getting stuff quick since my mom is injure and he is here giving me attitude and refused service, didn't let me buy the stuff. CVS is suppose to be convenient for emergency's and employee made it hard. I didn't get his name he was a white old grump man! At his age he should have way better customer service he shouldn't even work there with that attitude. Definitely don't come here if you need medicine quickly. read more

Very unprofessional. Tried getting my passport picture taken. Was told to go to the back by the manager only for her to forget she had me waiting. I then go back to her and she tells me she forgot about me.. obviously figured. Then she tells me the camara is broken. Waste of time. read more

I don't come here as often anymore thank God I mean it in a good way some of my health issues got better therefore needing less medicines. But some of the cool pharmacists are still here and some workers been here forever I always got treated right even when I gave them hell when I wasn't feeling good! read more

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I had a pretty bad experience. I had gone. To urgent care and explained to the Dr that a enema suppository did not go well with my daughter. If she can prescribe pill suppository. She did and sent it over. The lady Mariam older Indian lady was very rude. I explained to her I have the enemas at home and the Dr specifically sent over suppository prescription not in a enema form. The lady must not be able to comprehend English in writing very well, because she kept insisting to buy that. They wouldn't help me and take to show me other options. She didn't want to offer any other options. So I did the adult thing and went else where because I'm not going to argue with a lazy old lady who doesn't want to type into her computer for different options read more

Fat lazy people that don't want to do their jobs, constantly hanging up on you. Claiming that I can't hear you . Obviously it's your phone. Don't waste your time or energy here the worst store ever poorly managed and need to be closed down. read more

The cashier girl was so rude. As my mom was about to pay, the cashier asked if she had a number with them. She didn't know and tried her number and it didn't work. She then was about to try another number, but couldn't remember it so she said never mind after a minute, and while she was in the process of trying to remember, the cashier said, " Oh my "f-word" god" and rolled her eyes. read more

Ive been coming to this cvs for many years. They are always super busy yet still provide great customer service. Just wanted to say THANK YOU to all the staff for all your hard work. You're appreciated. read more

Called and the Pharmacist Vin simply was not helpful and would not help me find a pharmacy that would have the Rx I needed. After a lady 5 days before had told me my Rx would be ready. Vin says no pharmacy has my Rx within a 20 mile radius. He puts me on hold and then hangs up on me. When I call back I find out Vin left work. I speak to Ha and he has no shame and straight out says he cannot help, he cannot call and he will not help check with ANY pharmacy either. I simply do not understand the lack of communication with their customers if a Rx is not available and the worst part is not even an attempt to help find a pharmacy that would have it. I then decide to call a pharmacy 20 miles away from me and guess what, the helpful person at another pharmacy gives me information on 2 pharmacies that do have my Rx on hand, one is 12 miles away the other is 17 miles away. Why couldn't Vin or Ha, help their own customers with this? The disrespect and lack of humanity is beyond words. read more

Lidia was so rude and unpleasant to speak with. I felt I was the employee handling a customer with her attitude. And to top it off when I was leaving, the way I heard her talking to the other employees made me flinch. Have to get some customer training courses for this location asap! read more

Dear Manager... Liar liar pants on fire! Your bathroom isn't out of orders, you just don't want to CLEAN IT or whatever. The HEALTH DEPARTMENT WOULD SHUT YOU DOWN! I know you aren't using Taco Bell's toilet. Stop making excuses, start providing REAL CUSTOMER SERVICE rather than hustling people out through self check out so you don't have to have human connection. Shame on you. read more

Best one stop shop for medications or birthday cards. The selection of cards is great and I usually pick up some cards for family or coworkers. I got sick recently , so it's nice to know exactly where all the medications are without going through huge aisles in big box stores. read more

The Pharmacy crew are so kind. Each one, came out to assist me in finding a medicine for my toddler...that we just couldn't find. Even the front clerk, a young guy, offered an alternative suggestion, which was so thoughtful. And not to mention they filled my sons prescription in the 10 mins it took us to leave CHOC and get there. I'm very grateful for their support and service. I even saw other front clerks kindly and warmly assisting other shoppers. It was busy but they all kept such a great attitude and spirit. Thank you! read more

This business is trash. If you need assistance don't ever call the phone number. The automated system is designed to frustrate anyone that decides to call. Service is not great either. read more

The pharmacy staff are excellent and very helpful! It can get really busy but they are very efficient and friendly. Thank you for always providing a great experience. read more

Horrible pharmacy they won't even explain your medication and on top of that they even forget to include syringe or measuring tool for medication that cannot be measured by spoon. Beware never go there at this point can I even trust they prepared medication correctly. read more