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    CVS Pharmacy

    3.1 (17 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

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    7 months ago

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    2 months ago

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    Ask the Community - CVS Pharmacy

    People's Pharmacy

    People's Pharmacy

    4.0
    (3 reviews)
    1.4 mi
    $$$

    I would like to start out by saying this is my first negitive review on yelp…read more I was referred by my doctor & have used People's Pharmscy for a particular hormone compound prescription. After four delays in receiving my medication within the quoted time frame given by the pharmacy for mail out refills, I felt it necessary to write this review. I do understand we're all human & mistakes happen, but my trust dimishied with each insident & excuse. I feel most of these issues could have been avoided if I could actually talk to someone when I called. Every call I've made for a refill or question, I only had the ability to leave a message then wait for a return call. It's frustrating when I'm not home for their return call & I'm left only to leave another message. One delay involved a signature requirement for my mail out refill. A signature requirement for this prescription was never needed before or after this incident. At a later date when inquiring about another type of delay, I asked about the signature requirement. I was told they were having problems with customers mail out orders but a signature is no longer necessary. I was never informed it was nor informed when it was not until I asked. A few other answers for my delays for mail out, I supposedly didn't inform them it was a mail out order (I have never picked up my medication) and or there was no credit card on file, even though I had received prior medication from my credit card on file. The most recent delay was by far the most frustrating! After leaving a message for a refill, waiting a week & no prescription delivered, I left another message. I stated the exact time & date I called for a refill, including I was now out of my medication & in 4 days I'll be going in for lab work which included testing on this medication. I received a return call message from the pharmacy advising they looked through their archives & never receive my call. They were sorry & would EXPEDITE my prescription refill. After 3 more days had passed & still no refill, I once again I left a message very upset & frustrated because now I'm having expensive lab work done without taking this medication for 4 days. AFTER having lab work done, I received a call from the pharmacy advising they just filled my prescription & it was being mailed. I SHOULD receive it the following day, (which is today, it's 2:00 PM & no refill has been delivered).. After I explaining what occurred, I was told they've been having problems with receiving phone messages. In my opinion, there was no real explaination on why my prescription was not expedited so I could have taken it before my lab work. It's now the 11th working day since my original 1st call for a much needed refill & still haven't received it. Take from this review what you will but it my opinion we should be able to trust our pharmacy. Our prescription health is in their hands. Sorry to say, I no longer have trust in this pharmacy for my prescription needs. Be advised this review is not verbatim merely recall.

    The People's Pharmacy is great! They were able to get my specialty prescription covered by…read moreinsurance, when two other pharmacies were not. They had my prescription ready the same day, and were very knowledgeable about the use of my medication. Very nice, professional and helpful staff.

    CVS Pharmacy - drugstores - Updated July 2026

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