Very nice and clean, all the staff are super nice and very helpful. Always has stuff I'm looking for.

Shopping there is fast n easy Especially self service But I like interacting with cashiers to make their day. read more

I always have an issue with CVS in general because they never have my prescription at the location that my doctor sends it to. The shuffle me around between five different locations. They never can find my medication and finally when somebody figures out that they need to order it it's ordered delayed. I never get it on time but this location sometimes has it and I end up here at Niles when I live at the one on Panama. I tried to purchase some cleaning items at the front and they told me it'd be better to do it at the pharmacy when I was picking up my prescription. So not only did I wait a half an hour because they were at lunch once I picked it up. They told me they didn't want to ring me up that I needed to go to the front. She said it wasn't that she didn't want to, but she didn't give me the reason why she didn't want to. Laziness I guess. I mean if nobody wants to check me out should I just walk out with my items???? no it means that I have to sit in another line for 15 minutes because I'm a good person and I will pay for my items. Just ridiculous. read more

I've been sick for 2 weeks. Went to urgent care where they then prescribed me antibiotics. I went to pick up the antibiotics , started taking them and two days later I ended up in the ER. The hospital told me I've been taking the wrong antibiotics. Later I find out they gave me someone else's prescription. Be careful when getting your prescription. My tonsils ended up closing my throat and I felt like I was drowning. I probably could've been better if they gave me the correct antibiotics read more

i came here the other day to buy a gift card, i asked one of the workers a simple question and they give me a rude response and left right after leaving me confused on why they give me a rude reply. read more

The Pharmacist is very knowledgeable. Sometimes the clerk can be a little offhand. They did not fulfill a request and the clerk was argumentative. read more

I have been going to cvs for years for my prescriptions. But I can't anymore.. The refilling systems is unbearable to use.. it is a generated AI that goes around and around but goes nowhere... It gets stuck and keeps saying the same over and over and will not bring up the right prescriptions.. So frustrating.. You can't talk to a pharmacist at all.. It will hang up on you.. So stay far away from them.. They are incompetent.. Always long lines and lots of waiting if you do get your meds... Tired of this...I am moving my meds to another pharmacy... NO more with them ...Stay far away.. read more

I drive ONE HOUR from Lake Isabella to go to this CVS. I always get great service from the friendly staff. I don't understand the bad reviews! I HIGHLY recommend this CVS. read more

They are always under staffed in pharmacy! Take FOREVER to get meds . Walk in or drive through. Its ridiculous read more

Super rude guy at the register on Sunday night sept 25th 2022 at 8.50pm PST Asked him something about a fragrance because they were behind the register and there were boxes around there blocking the view, didn't even bother to look behind him to check , just said NO and walked off , mumbling something to himself. WTF !! Like he knew the names and what was in stock without even checking! Not like he had a line going or anyone there. read more

Really bad pharmacy to go to. Incorrect hours posted online, bad customer service, understaffed. Would be embarrassed to be the owner of this establishment. read more

Every single time I come to CVS whether it's to pick up a prescription or drop off an RX it's an over 40 minute wait inside and through drive-thru keep in mind I'm picking up a prescription that is ready staff is just really slow here. Drive-thru is always backed up to the street and super long lines inside. read more

Today there are 18 people in line and only one associate helping! This is absolutely unacceptabe!!!

This is my favorite CVS store!! The staff is sincerely friendly and helpful. Constantly smiling and pretty much knowing all the regular customers, as I've witnessed. The Daytime Manager gets extra Stars for having a Bright and Friendly personality. I truly look forward to picking up my UPS packages from this store. Thank you for being so good at customer service!! read more

I have never been to a CVS that is as jacked up as this one. The parking lot and the up keeping of the gardening is outgrown with weeds and trash. Just because this store is in East Bakersfield doesn't mean you can let it go and don't get me started on how messy the inside is. Every aisle that I walked through is unorganized with product just thrown and not picked up. I don't get how a large company can let this one go so bad. I would recommend to shop else where. read more

CVS Pharmacy y más - cars parked in a parking lot - Drugstores Near Me - BAKERSFIELD, California

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After a much run around town, ( on a side of Bakersfield I'm not familiar with) I was pointed to CVS! They have a good selection of liquor and I was thrilled to find what I was looking for, though a little expensive for me when I needed like 3 ounces for a dessert that I was making, so I opted for a similar liquor that was on sale. Its pretty big for a CVS and I like the location. The staff was pretty quiet, but nice. read more

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We came to the drive up window with no line and the young woman inside said our insurance info didn't go through. So we drove off and she called back in 1 minute saying it did. When we returned, there was a line of at least 15 cars at the drive up. How 15 cars arrived in that span of time is unknown. She continued to talk to my wife for such an extended period of time that it was insane. My wife asked, "Shouldn't you get off the phone?" But no... instead of shortening the line, she chatted, and chatted, and chatted -- about NOTHING. Then she said, "There's no line inside. Come on in." She still wouldn't hang up. She wasted at least 7 minutes that she could have used to shorten the lines. Of course, inside, she was wrong. The long line from the pharmacy was filled with coughing & sneezing vagrants and drug users. Her job hopefully we be replaced by A.I. soon and automated. She needs to go on welfare and not work at a CVS. What an idiot. read more

CVS Pharmacy y más - Disgusting Bakersfield smog -- worse than China. - Drugstores Near Me - BAKERSFIELD, California

I have to admit that I like the consistency of CVS. I am not saying that they are the best nor the worst but each time I go to one, they are basically the same, and I appreciate that. This CVS is obviously no different than any other CVS. The facility is clean and the staff was professional and polite. Meh. read more

Always Slow service! Be prepared to wait up to 45 minutes for a pickup. No this is not due to COVID. They are just SLOOOW!

I never really realized the quality of liquor you could obtain at CVS. I knew they had hard alcohol but I did not think they had for instance, my favorite tequila, El Jimador or Saphire Gin for that matter. This particular location seemed to have a better stock than other I have been in. The store is clean and well lit, and the cashier was polite. read more

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I am avoiding all CVS locations now, they are too understaffed, expensive, and the waits are too long compared to everyone else. I feel like they need to really start focusing on customer service if they want to save their existing business instead of overcharging and cutting corners-I'll wait less somewhere else. read more

Was told to wait 5 minutes took up to one hour they miss label in computer made us wait even longer need to be more organized

The store is adequate. The outside of the building is filthy. Trash everywhere. The flower beds are overgrown, trash everywhere, the parking lot and drive through are littered with boxes, dirty diapers, bottles, it is filthy. Shameful. Makes one wonder if they are capable of being a pharmacy. Sad. read more

I've shopped in this CVS location several times. They always have what I need , even gifts for birthdays( yes those moments when your running late and need something fast ) Today though my dad had needed his meds picked up. So after a long day of work thought I'd try out the drive-thru Had a little wait , about 12 minutes , but in all fairness they had two lines ( I didn't realize this haha so my fault for waiting behind two cars ). Once I got up to the window it literally took 3 minutes !!! Awesome cashier , friendly. I think the drive thru is perfect when you don't want to get out of your car! Plus it keeps you from impulse shopping :-D read more

I'd give them a minus 5 if I could , it's always a problem getting my meds at this store ! my doctors given me a written prescription before they wouldn't give me the medicine they said it was written on the wrong script and wouldn't fill it went back to my doctor he insisted it was, went back argued with them some more finally went somewhere else and got it filled !!! Yesterday went to attempt to pick my medicine up for the second time ,my doctor called it in they filled it ,kept texting me to pick it up, when I show up to get it they wouldn't give to me and kept asking what milligrams I'm taking , I'm a senior taking over 10 meds I can't remember, I'm tired of playing their games to get my meds ,I bought some make up while I was there and didn't get the concealer that I pay for it's on the receipt, they've done it to my sister too , didn't give her some q-tips she paid for and refused to replace them so I didn't bother complaining about the concealer I didn't get and paid for, !!! almost forgot they were cheating me half a pill on one of my meds also , save yourself a lot of frustration and go somewhere else read more

This CVS is pretty much like all the others. It is clean and organized, but they are a little short on counter help. If you are an east sider, this is a good place to go to for your CVS type stuff. Overall, I have had goods experiences here and you can find some good specials if you just drop in once ion a while to see what they have. read more

Worst CVS in the State! First they sell expired items & there are flies in the store and human feces right outside in parking lot by entrance! But that is not the worst, I came in with coupons from a few days before, sent additional coupon code to my account via email. They could not find my account with my phone number or email and they could not honor my coupons without that. I showed them my email and coupon, I said I was just here 3 days ago getting a prescription and used my account. They are so lame they could not and would not do anything! I could not get any of my items because I did not want to pay double for everything!! Nothing they could do!! Absolutely ludicrous!!! What a waste of my time! I went to A different pharmacy and got everything for better price and nothing was expired. Found my account no problem! I will never go to a CVS again especially 'this one!! What a disaster!!! Moved my prescription to a competitor! Infuriating and inept employees! Do not waste your time like I did!! read more

Super rude manager and long waits in line -almost ALWAYS!!!! Forget needing something they keep locked up. I waited at least 20 minutes on two separate occasions. read more

Need it quick and easy .......its the place to go. Clean friendly and not to tough to figure out the layout of the store. Good job.

I use to shop here on a regular basis, mostly for cosmetics, junk food for the kiddos, as well as OTC for the fam. I'd say I shopped at this location 4-6 times a month. That has significantly dwindled to a measly once every other month. I gave up on the cosmetics department all together, it's always, I mean ALWAYS a disaster, and out of stock of most of what I need. But the rest of the store seems to be kept up OK. Customer service is good. They do get busy and when they do, they call forward an extra cashier. I hope they shape up their cosmetics department, I miss shopping here. read more

This CVS is the closest to my home. I coupon here at least twice a week. The store side has good customer service but the pharmacy is completely diffrent. First of all the main pharmacist is a stuck up, rude, completely unhelpful person. If you don't like dealing with people then maybe you shouldn't work at a CVS just saying. Also the employees under his supervision look completely scared of him. read more

Took a prescription for Claris Clarifying Wash to CVS. With my new insurance called CVS Pharmacy, I get the best price here. I was told they don't carry it because it's an OTC. Spoke to the OTC person who told me they don't stock it and they don't special order for anyone. I still have my old bottle which says Rx only. The person showed me the acne section. I have rosacea. The next day I took my prescription to the CVS on Mt Vernon. The pharmacist there named Quoc said he could order me a generic version of the wash. I picked it up last night. My question is: Why didn't the CVS on Niles order me a generic version of the wash? read more