I had a very good experience at this shop. Everyone was very professional and friendly and I would…read morehighly recommend this shop to anyone

Dishonest. Went for $100 alignment. They refused and quoted me $4800 of services. Charged me $50…read morefor the quote. Needless to say I left. Next day went to another place and got an alignment for under $100. SMH. I'm so tempted to call the Better Business Bureau.

Excellent service! I was impressed with the attention to detail and thoroughness of the maintenance…read moreservice. Highly recommended!

From the owner: My goal is to provide the convenience to customers when they are in need of automotive repair or…read moremaintenance by being mobile and flexible. I am able to provide service when the customer is not able to get the car to a shop or wait until a shop has an open spot to take them in. i would be able to save the customer time and money on their vehicle repair.

Called after a leak in the radiator hose. Super easy and professional to deal with. Def recommend…read more Thank you!!

From the owner: auto repair and serviceread more

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

One word: Outstanding…read more My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wife's jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick yelp and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us. After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! That's service! They even let us have our two small dogs in the waiting area as we had no where else to take them. These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.

The brake job was done well. I did have to return to get a guard/ shield adjusted because it was…read morecreating a scraping noise when brakes were applied. It was fixed quickly and no other problems since. Services seem a bit pricey but work quality is very good.

Highly recommended, local mechanic right in Sandston near the airport. They were recommended by a…read moregood friend of mine who is a mechanic himself. They seem to specialize in older vehicles - I brought my older Ford F150 in for some repairs and they did a great job diagnosing and servicing my truck. I had a hard time finding a shop that would work on an older truck from the 70s/80s but these guys were glad to take a look at it. Would definitely recommend them! Another bonus- there's a great local bar and restaurant called Fat Boys right next-door if you need are waiting on your vehicle.

I took my car to Burton's because it was running hot. I had to take it back 3 times and got…read morecharged $1,248 and the car still runs hot. The 3rd time I picked it up, it started running hot within 60 seconds of driving it - so, of course they knew it wasn't fixed when they gave it back to me. They refuse to refund my money. If you have a problem with them, don't take it sitting down. I contacted the Attorney General's office and am doing a complaint with the BBB. Even though Burton's is not a member of the BBB, you can still leave a rating. Furthermore, I'm filing a lawsuit with the Henrico courts. Don't use these people!

They have been awesome and five yrs of their service I just appreciate them more. Bruce the…read moremechanic is the absolute best mechanic out there. He is honest and a top mechanic. Would never take my cars anywhere else. I recommend them to anyone looking for piece of mind.

What an amazing car repair shop!!! My daughter, 2yo grandson & I were traveling through Richmond…read morewhen a light came on the dashboard. I needed a new alternator and, even though it was close to closing time, they stayed late to do the repair. Not only that, my grandson had to be woken from his nap in the car and he was not happy. Rena, the owner, walked down to the local bakery to get him treats!! Talk about going above and beyond! They treated us like family and I don't even live in the area. They took a bad situation and turned it into such a positive experience for us. We are truly grateful for their repair service and overwhelming kindness!