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3 years ago

More than competent. Very knowledgeable. Very helpful. They are my go-to consultants and I live 2000 miles from the shop.

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People searched for IT Services & Computer Repair 1,069 times last month within 15 miles of this business.

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M@ The IT Guy

M@ The IT Guy

4.9
(65 reviews)

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

Mundelein Computer Guys

Mundelein Computer Guys

3.9
(30 reviews)

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

Steer clear away!! This business used to be very sensational on repairs, turn-a-round times, and…read moredown to earth friendly responses. I worked with Matt thru 2019. Went back Nov 2025 and now with new owners. Left a laptop to remove a password which they said no problem. Would cost $75-$100 per text. Any voice messages received are returned the next business day. Well 3-weeks later I had to drive to the store since they do not return phone calls or texts. They stated it would be one more week and promised to relay info on texts. Found out they are extremely unprofessional and quite opposite of transparent. I ended up at the store to pickup my laptop two weeks later. They acted as they didn't understand the language so I advised if they do not return I can easily involve the police down the street. Well funny how they understood that statement. If you can't take care of the most simple task of responding to your clients, then I refuse to give you my business.

The Pro Geeks

The Pro Geeks

5.0
(1 review)

I was having problems with broken hinges on my laptop lid destroying the plastic lid and base…read morearound them and gradually making it harder and harder to open and close. The parts alone were $300 or more even on Ebay. What's more, all the places I checked required me to drop off the computer for 2 days or more. Scott truly lived up to the motto on his business card that he wants above all else to create happy customers. I drove out to his facility where he masterfully re-established the functionality of the hinges by replacing, tightening and bonding the screws. He did the repair on the spot in a little less than an hour and under $100. I had a clear idea ahead of time of what the different scenarios might be and I always felt an unusual desire on his part to keep the costs as low as possible. If you have not found a computer repair person that you feel you can communicate with easily and honestly, Scott is your man.

From the owner: Here at The Pro Geeks Inc we are well-versed in a variety of operating systems, networks, and…read moredatabases. We communicate with you to understand your problem and then solve it. We use this expertise to help customers with small to mid-sized projects. The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service. We guarantee you will be satisfied with our work.

Cyber Exchange - itservices - Updated July 2026

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