Everyone deserves another chance. In the process of completing my last purchase now. Another update will follow. Ride safe out there folks

Allways get good service when I go I there. They have alot of good stuff.. I usually buy every thing I need from there. But when you need tires changed they allways take for ever. Usually a day or so. read more

I've purchased items a few times from this location and seriously every time the employees are awesome, knowledgable, and even beat prices on the Internet! Cycle Gear is my number one choice for motorcycle gear. Thanks to their great employees - keep doing what you guys are doing. read more

Cycle Gear - Auto Parts & Supplies Near Me - Las Vegas, Nevada

The staff was exceptionally friendly and professional. Frank took his time to show us a variety of motorcycle helmets before we finally decided on one. We will definitely be back for all our cycle needs! read more

My all time favorite place to pick up anything motorcycle related. Excellent customer service. Fast shipping. Huge selections. And most importantly very military friendly especially nowadays how most places are either stingy to even give 10% off which is nothing to them or just straight flat out don't care about us. I can't wait for the one to open up in Covina, CA. Definitely will be a lifelong customer. Keep it up Cycle Gear! read more

The employees at Cycle Gear are all extremely friendly and knowledgable about motorcycles and gear. I am a complete newbie when it comes to riding (just got my license last week), and I wanted to learn more about helmets. Ryan spent 10-15 minutes helping me figure out the right helmet for me and was helpful and patient, even though I wasn't planning on buying anything. That is fantastic customer service! I will definitely be coming back when I am ready to purchase. read more

I arrived at the Pinellas Park location at 1445hrs today with the hope of purchasing a new helmet. As I walked in there was one employee on duty providing customer service to one other customer in the store. I looked at the helmets on display and within 10 mins another 4 or 5 other customers entered the store. As the employee finished with his original customer he went immediately to a couple of female customers and assisted them. I waited until he was completed assisting the females and attempted to get service by asking a question. He answered as he walked towards another customer that had arrived after me. It was not like he was unaware I needed service because I stood near him while he worked with other customers. The common theme I saw was the other 6 customers in the store were more the employees age. I am 59 years old and feel disrespected and ignored by the employee on duty. I finally had to force a question and asked him if he had a particular helmet size in the back. He said he would check. When he returned he said he didn't have it a went immediately to assist other customers that also arrived after me. I left the store and found no consistency to the positive reviews Cycle Gear has received based on my own experience. This was my first time at this location and unfortunately it will be my last. I feel they don't deserve my business because of their poor customer service. read more

Showed up 3 hours before closing and they are "too busy" to replace a valve stem because there was one set of tires they had to do. Useless staff, useless company policies and everything's over priced. read more

Don't buy anything online from these tools. Takes a week for them to find what you need and then another few weeks to send in the mail if it even comes. I will never buy anything from Cycle Gear again and will be telling everybody the same. Horrible buying experience. read more

i have always had pretty good customer service at this store but there are 2 things that just bug the crap out of me. 1) its damn near impossible to find anything. I'm not sure who on the corporate level make the merchandising plans but shit is spread all over the place. 2) here is my big one BILT. yeah there house brand of equipment. it started off small but it has taken over the whole store. its damn near impossible to find gear that isn't BILT brand anymore in the store. sure they still carry some shoei and aria helmets but even that is dwindling. want boots,gloves, jacket good luck. Sure they can order it for you and it really does come in quick but i want that stuff now. i want to try it on first not order it try it on then return it and order again. read more

Needed a tinted visor for my Shoei RF-1100 and picked one up a day later. Employee named Charles helped me attach it right there. He then offered to hold my original visor in the back since I had no room on my bike. Great service! Will definitely be back in there when I need some gear. read more

Used to come here all the time. The employee turnover rate is ridiculous. Joe and Tanner were very helpful. Now nothing but young, clueless employees who will drop everything in middle of helping you to run off and help someone else. Multi tasking is not in their forte. Place a deposit on an order? Are you kidding me? I'll try revzilla.com. read more

I walk Cycle Gear at least once a month minimum just because of the stuff they put on sale. I don't ever really need anything, but for the right price ill pretty much buy anything if its a "deal". Super knowledgeable staff and is always helpful. I have had tires mounted here pretty reasonable cost, picked up boots and gloves for great deals, and even had an experience with a pair of gloves where the stitching was coming apart and they took them and replaced them no questions asked (now that's service). I buy all my oil change and chain servicing items here because i like to give them the business for my regular purchases just because their service is in point. read more

Went here at about noon. Staff was very slow to greet us. Great selection for most common brands and bikes. Got helped eventually after everyone else in the store left. Overall not happy with service but will return because of their vast selection. read more

Boughten things from here every once in awhile. Usually find deals better online but sometime shipping catches up to the in store prices. Staff are friendly and helpful. read more

Very friendly staff, not pushy, and usually very informative. If there is something you need that they do not have in stock they will order it for you and its really quick.. they are really cool about returning stuff too.. read more

Staff was very friendly and helpful, shoutout to Aaron who answered all of my questions and concerns with safety. Will be coming back for more read more

CycleGear is awesome but what is up with the parking lot security there? Something needs to be done about the harassment from them.

I've shopped at this shop for several years and always enjoyed the atmosphere and the knowledge that your staff has or had. Last two times, not so pleased. Maybe a month ago I purchased a sedici Bluetooth helmet. Seemed like it was a pain for the guy to help me. He even asked me if I wanted the box because he really didn't think I needed it. Well, I get home and of course since I didn't get the box, I didn't get the Bluetooth cord or anything else. Then I noticed that the bag for the helmet, which I had to ask for it at the store, wasn't even a sedici bag. When I truck my behind to the store, the dude didn't even apologize for me having to come back. Anyways, today I went to get some cleaner/lube for my chain. I asked the cat behind the counter if they had anything that would actually stick to the chain as it cleans it. He said that we might have something on the shelf, like a trio or something. As I walk to the isle, because he wasn't going to come help me, I hear the guy next to him tell him that it's not on the shelf anymore, it's probably in the back. Of course the cat didn't even attempt to go find it but when I get back to the counter and ask him what is the wax thing, obviously i didn't know and that's why I come to your shop, because you are supposed to know, the guy didn't want to explain what is the wax. He just said it's wax. Ok, guess I'm supposed to figure it out on my own. Trust me, I can get that same crappy service from the internet and I won't even have to go to your store! Extremely disappointed on the direction your store is taking. Good luck with that! read more

I just stopped in looking at summer jackets. Super nice staff, very helpful. Prices were great for a brick and mortar store and they were willing to knock a couple more bucks off. Very friendly place. read more

Great prices and and even better selection for the junior girls riding section! We buy all my daughter's gear from here.

This place is great, after spending tons of time on the phone calling other cycle places looking for a battery for my Vespa, I finally got to calling them. "Yes we have it " was the friendly answer I got-and cheap too! I will be right over. I am a very happy customer! And they are open 7 days a week-zazz! read more

I have always loved motorcycles since I have family who ride. I'm now old enough and mature(I think so) where I am serious about getting a motorcycle. I have started doing research and decided to go check out gear. They have a wide variety to choose from. They also have a catalog to order from their online store. Their employee Ryan was super nice and and was able to answer all my questions and show me pretty much everything a beginner will need. He explained the difference between all the brand's and how things should fit. I can't wait until I have my money saved up so I can go get my gear and then sign up for class. read more

First of all this place gives you some space to look around and they don't follow you asking you every few minutes if they can help you. That being said when you do need them they are right there ready to help. This shop is packed with most of your wants and needs to get you on the road again. If you need any work done on your bike tell them and they have a few ideas of who can help you. Great Shop, Enjoy!!! read more

Cheap prices on gear and they are always friendly and willing to help.

Chose this shop to get a helmet and gloves after reading Yelp reviews of area motorcycle equipment vendors. The staff here were helpful and friendly, but not pushy. The place is clean, spacious, and well-laid out. The clerk who helped me was knowledgeable about the various products, their strengths, drawbacks, features, etc. Prices were good, and while it's possible I could have "showroomed" the products here and found them cheaper online, I prefer to give some business to a local store that provides good products at a fair price. They didn't have the helmet I wanted in the size and color I was looking for, but they ordered it for me, and called me five days later when it arrived. I do not hesitate to recommend this Cycle Gear location, and I will return next time I need gear. read more

Excellent motorcycle store that has everything you need for riding a bike. Clothes gear shoes helmets ect. It's pretty cheap compared to motorcycle dealerships. Don't ever go to a dealership to buy gear. Come here they will take good care of you. Excellent customer service and they price matched a helmet for me. read more

I thoroughly enjoyed spending money there. The employees are very knowledgeable and friendly. Thanks Tanner and Kristin for your smiles. And last but never least DARREN!!!!! The most awesomest (LOL) one of them all. I enjoyed cracking jokes with ya and I appreciate your helpfulness and bringing that awesome summer jacket to our attention. We will be back for it!!!!! read more

As good as it gets.... Customer Service here is simply fantastic :) Whether my needs have been tire mounting related or having riding gear failures the staff have come through again and again, weekends, late nights and busy store not withstanding. It is just so refreshing to know that my questions/needs as a customer will be met with positive professional attitudes from people that really do get the job done. thanks so much Ian U read more

I'm still very new to riding and a lot of places that you go are very rude and act condescending towards you when you're trying to know how to proceed with being safe and treat your motorcycle properly. Well that is not my experience with Cycle Gear they are very nice everyone that I have been in contact with when I enter that store is very polite very eager to help and very knowledgeable. When I went back to pick up my shield from the store that I had previously ordered. I was helped by Christian and he was absolutely amazing I thought that my shield was done for and he pulled out some plexus cleaner and cleaned my shield for me. I went ahead and ordered a secondary one but I can still now use this one where I thought it was trash. He took his time with me and did not act like I was bothering him in anyway Christian is one of the nicest people I've met in this industry so far. read more

EXCELLENT CUSTOMER SERVICE! Had a flat tire when I got to work. Stopped by and they recommended the dyna plug kit to patch it up so I could get home. The dyna plug did hold well enough to get me home. I showed up at 6:10pm on a Thursday with a tire purchased from RevZilla to have it mounted/balanced. They had me out by 6:30pm. They even carried my wheel back to my car for me. LIGHTNING FAST SERVICE! I highly recommend this location. Very professional and friendly staff. Thanks! read more

Had a problem with my Bluetooth helmet, they were very helpful. Anthony the manager and I tried to fix the problem. When he couldn't fix mine he replaced it with a brand new helmet. I'm a customer for life thanks guys. read more

Was in town for business and saw that Cycle Gear was close by. I was greated by friendly staff that offered help with out following me around. When I was ready to ask, I was able to speak with Lucas. He was knowledgeable and asked me good questions so that I purchased the right product for me rather than something he wanted to get out of the store. I ended up buying additional items because of the information he gave me. I am now planning to do some touring that I hadn't planned on. Good Times to Come.! Thank Lucas and your team read more

Great place veyr helpful staff without being invasive or pushy. Stopped by on impulse and walked out with some new gear. Spoke with a very helpful guy named Darren i belive. Great selectiin and great prices. Will definatly be back. You guys rock read more

I have been to the Meadows Lane location twice, and on Both occasions, I was Completely and Totally ignored by every employee in the store as I walked in the door. I came to Cycle Gear to purchase some of their "Freeze Out" and "Heat Out" gear for my job. I stood patiently by the register waiting to check out for at least 30 to 40 minutes without any acknowledgement of my presence. The employees seemed to talk and talk and talk to the customer checking out in front of me, without Ever having the slightest decency to say "Hello Sir, I will be with you shortly". I am a pretty patient person for the most part, but after waiting for 30-40 minutes to check out with one employee at the register, and all the other employees standing around, I felt myself getting infuriated. I have NEVER experienced such poor customer service ever. Go to this store at your own risk!!!!! read more

I avoid this place if at all possible. Every time I see somebody or myself buy a tire from this place they give a sob story about how many people are ahead of me for mounting and it can't get done till tomorrow because of man power shortage and what not. The last time the one employee gave me the sob story about how many people were ahead of me for mounting then she asked the tech that does the mounting and he said none, but I'd be lucky to get it back the same day insert "excuses here". It's not the employees fault though, they are all pretty decent. It seems like a management issue. read more

I used to come here all the time however this past experience ruined it,I dealt with an older gentlemen. I couldnt get his name but he was white and Im assuming he was the manager Ive never dealt with someone who was so rude and condescending.so instead of making a scene and calling him out on his attitude i told myself I will never spend another dime or recommend them. read more

I've been a rider since I was very young, and always loved shopping at Cycle gear. As an adult and a child it's more like going to Toys R Us than anything, and I'm always able to find exactly what I want. Walking into Cycle Gear this time was a different experience all together. I made a B-line directly to what I needed (a new helmet) and was helped within minutes of looking at some helmets that I really liked (they were a little busy). A very attractive young woman named Christen *spelling* helped me pick out a very nice helmet and even gave me some instruction on how it should fit, I'm guessing helmet brands aren't sized the same because I'm so used to wearing a large or extra large, this particular brand sizes their helmets larger so I actually fit in a medium. Helmet fitting is very important for safety reasons, if you are in a collision your helmet can spin on your head if not fitted properly and cause serious injury or even fly off with enough force in the right direction, so thank you very much Christen, your knowledge on those particular helmets may have saved my life in the future. I also purchased a Uclear Bluetooth unit for the helmet, which Christen then offered to install for me. Thank you for that as well, lord knows I would have mucked it up if i just took it home and tried to install it myself. Christen was very knowledgeable about everything I asked, and a delight to talk to as she installed the Bluetooth unit. Customer service was 10/10 read more

Vegas R. is correct. Don't buy a tire and expect them to mount it on your rim in anything resembling a reasonable time frame. It took them 3 full days, yes, 3 full days to install mine. I've been dealing with this store for over 10 years, no more. They used to sell some good quality products, but now they have forgone quality equipment for cheap Chinese junk. It's obvious from reading most of the other reviews that this store is frequented by neophites and/or friends of employees who are mostly kids that don't know a Harley from a Vespa. Shop there at your own peril. I'll be getting my tires somewhere else from now on. read more