Very nice, knowledgeable and reliable. We had a flea issue in our yard and they got their ASAP, treated, consulted and returned for cycle two right on schedule. They have nice equipment and offer choices in treatment. read more

Not all heroes wear capes! You can tell these two love what they do. We were getting many sleepless nights this past month, all of these noises in the attic, scratching and thumping around. I called Cypress critters and Pest, Michael and his wife came out the same day, closed off all entry points and set up traps. The next night (tonight) what I was hearing was just a little too much commotion, so Michael and his wife came right over, not only was there one in the trap, but he also caught one with his snare. I never knew anyone can get so much joy from catching rodents. I'm happy he does because it shows I picked the right company for the job. read more

Cypress Critters & Pests - Pest Control Near Me

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Operations manager Kyle McKinney did a great job assessing my situation (raccoons in the attic as I'd expected and evidenced by their fresh tracks) and showed me where in the chimney they were probably getting in (rotting boards). He suggested I get a construction person to repair it properly. He picked up a dead roach for me in my house, too. All at no cost! And on a Saturday! That's why I decided I had to take the time to write this. They also do normal pest control, too. Oh, and he showed up when he said he would at the start of the two hour window. Highly recommend. read more

I'm a happy camper . They showed up on time and when promised. The service was explained and prices. They are professional and kind. The expectations and timeline for results was explained. No high pressure sells. What I thought was termites turned out to be carpenter ants. read more

The owner Mike insisted on getting paid up front for critter control services and after receiving full payment, never came to check or retrieve trap, leaving a dead critter in the attic. Had to hire another company to remove the remains. Be very careful dealing with Mike. read more

Extremely happy that I found this company, Mike has been outstanding in walking me through different issues and communicates extremely well and quickly. I met Kyle today and it is impressive that this company has such commendable people, that are personable, honest and very human. I also had two other gentlemen who came to do the screening in of my gables and other work and unfortunately I forgot their names, but they also left a very good impression on me. Excellent service, communication and honesty, highly recommend them. read more

What a night and day difference this was from dealing with the pest control I had been dealing with, who let a mouse problem grow into a rat problem. Mike and the guys are professionals who not only know what they are doing but also do what they say they will do. This nightmare situation in our home has been completely resolved and I feel secure in my home again. I could not recommend Mike and the guys more highly! read more

Mike is awesome. So approachable and responsive to questions at any given time. Very knowledgeable in every area of this business. Had questions about pest control and educated me on various fronts. read more

Michael and Rheanan are awesome! They have been helping us with a rat problem in our attic including adults and babies!! I am so incredibly happy we hired these two professionals, who are the true experts in this field. They have taken their time with walking me through the process of rat removal and closing off all entry points for them to get into our attic. I never knew there were sooo many points of entry for rats/rodents to get into your attic!! If you have any type of critter or pest problem, I would not hesitate on calling them. They are prompt and customer service is top notch. We are also planning to hire them for routine bug maintenance once our current pest contract ends. I'm truly thankful for their awesome service and appreciate all of their help with this problem. read more

Prompt service, courteous, professional in every way. Highly recommend these guys to solve your rodent problem!!

I used them to catch a cat and it's critters in my addick. They set out traps that caught them one by one. They are very professional. If need be I would use them again. read more

The owner is quick to answer is yelp message. Appointment is quick to get and our tech Kyle was awesome!

Super easy fix to my possum problem. Quick, professional and kind. Definitely recommend.

The best pest control service I have ever dealt with. Very accommodating and knowledgeable.

My HEROS! Call these folks! I'd been using the same post control company for over seven years. Until a rat ate up the wiring behind my new dishwasher! When I needed rats REMOVED from my home....they balked! Oh no, they only set bait outside. Oh no, they don't remove critters. So I picked up the phone and called Cypress Critters and Pests. Michael and Rheanon arrived at my door ONE HOUR later....and like rat ninjas immediately located all access points and sealed up my home. They set traps throughout my attic and behind the dishwasher. And all the while kept the household cat safe from their rodent traps. They took the time to answer my many questions regarding their approach and the signs/behavior of rodents in my home. The very next morning, I spied the little devil.....stuck inside my kitchen, hiding under a cabinet, hungry and no way out. I speed-dialed Michael. He walked me through how to lure him back out and stayed on the phone with me until the rat was history. Cypress Critters and Pests now have ALL of my pest control business. Inside and out...mosquitos to rats. These ninjas get the job done...immediately and professionally. read more

I've heard the term "above and beyond" many times. Usually, it is a bit hyperbolic, just meaning that someone did an excellent job. Well, this time, it is the gospel truth. When we heard the scratching in the walls, we knew we had to get something done fast. My wife did the internet search and said that one place really stood out. Yes, it was Cypress Critters and Pests. The reviews were glowing, and though I am well aware that internet reviews can be misleading, we were kinda panicked and needed somebody right away. Well, Cypress Critters did that and more. They weren't out the next day. They were out the next HOUR! Mike came over to do the inspection. What he found was scary in many ways. Not only did he find the source of the noise, a momma raccoon and several tiny babies nesting in the walls, he found that they had ripped a bloody great hole in my roof and attic. He took lots of pics, including a movie of the squirmy babies. Cute, yeah, but not in my walls. The next day he and Jerry were out with the traps and they installed big cages in several likely spots, including next to the access hole on the roof, as well as rat traps, since a hole like that was likely to attract other potential tenants. However, Mama Raccoon was pretty crafty, and she was too smart to be trapped. Instead, they moved around the house. Next time Mike looked, the babies were gone from the original location. So we waited. However, waiting was extremely nerve racking because of the enormous hole in my roof. And there was a big rainstorm coming. They had given me the name of a reliable roofer, but he hadn't answered his phone, so I called CC&P in a dither because I could envision all my sheetrock being ruined. Jerry earned my eternal gratitude by coming out the night before the heavy rain and installed an makeshift tarp tent around the hole. This would allow the mom to get out/trapped, but would cover the hole. The last thing you want is a raccoon loose but trapped in your house. It worked. No damage, even though the rain was mighty. Jerry is such a good guy, they should give him a white cowboy hat. But the coon family remained at large. I heard them in several places before suddenly, all the noises stopped. I really hoped they hadn't died in there, though that seemed unlikely. Jerry came out again and he walked the perimeter of the house. Sure enough, he found a soffit vent with a raccoon-sized hole where Momma had taken her babies and skedaddled. I hope she's happy, the (insert bad word here.) I assured Jerry I hadn't heard sounds for a couple of days, so he reinstalled a new vent with a strong screen under it to discourage re-entry, and later, he and Mike came and picked up the raccoon cages. They then disinfected the entire attic to prevent feces from festering, and to kill any fleas that might have disembarked from the raccoons during their stay. I've got a new roof now and have heard nothing from the walls since, but I keep Cypress Critters' number handy now, because I know exactly where I'm going to go if I experience these, or any other problems in the future. I recommend you do that too. read more

I really, really like Michael Gerbino, the owner. He is very sweet and is a genuinely great guy. His prices are fair and I couldn't be happier with the customer service I have received. Michael worked around my schedule each time, and I even feel comfortable enough with him to trust him going into my house with nobody there. That's saying a lot! If you're looking for a pest company this is the one. read more

I've been using Cypress Critters & Pests since we bought our house in 2017. When we moved in, we found our new home infested with roaches. This company came highly recommended by a trusted friend, so we jumped in. Michael came out and was very respectful of my wishes to not spray inside our home. He showed me problem areas where pests could get in, recommended and closed up those areas and agreed to spray outside and in the attic to try and take care of our problem. I was so pleased when we no longer had issues. We've continued to hire them for maintenance treatments and I never feel pressured to spend more than I'm able to afford. This company is prompt, courteous, and truly cares about the quality of their work and their clients. I will continue trusting them to keep the pests away! read more

I LOVE these guys! They are so thoroughly prompt and knowledgable I cant say enough good things about the quality of service they provide. Especially Kyle! I've had these guys remove birds from my attic along with quarterly pest control. As long as they are in business I definitely won't use anyone else! read more

I can not recommend them enough- they are always honest and quick to respond to me. I got their warranty because I'm paranoid about having squirrels/rats in the attic and they come out same day every time I call to make sure they're gone or trapped. You won't regret using them! read more

Kyle just came to my house to rid us of red ants and termites. He was very professional and kind. We have/had red ants throughout our yard and flowerbeds. I feel better knowing they took care of the issue and I have a year's warranty with their work. Termites have infested one of our trees and they were able to treat that problem as well. Thank you for your help!! read more

Best customer service I've experienced in a long time. They were very patient and listened to my concerns and went above and beyond to the call of duty. I highly recommend them. read more

Another visit from Mike and his wife a couple weeks ago. Super satisfactory service still!!! They even got the cobwebs off the side of the exterior of the house before spraying, so that they wouldn't stick to painted surfaces after spraying. They were thorough, polite, friendly and very thoughtful. And hey, no bugs! read more

It takes a lot for me to leave a review. Even if I receive horrible service I will still just let it go. However, I was duped by the reviews on this place and spent money to have them do a job and it wasn't complete. I understand business. They tell you up front that in order to help eradicate the issue it will cost over a thousand dollars, BUT for $480 we can seal up an entry point and put traps in the attic, come back and check the traps.... well ..... the first visit he put down basic rat traps ( which still leaves questions) and HOPE they travel and get caught in them. ( which we could have done ourselves) IF they do they will come and take care of them.... ok.. well getting them to come and inspect was an initial problem but we hesitantly decided to let them do the job... He did the traps and put some food he was actually eating on there and left. He really had no solution for us. We called them to come out for the next visit and AGAIN it was hard to get them because they did not return the calls or anything in a timely manner. Finally he showed to check the traps and of course ... nothing! We tried to explain to him what we were hearing and ask him questions and all we got was I DON'T KNOW... we tried to schedule the next visit because there was a horrible smell in the attic and we believed that a rodent was caught and dead... NO RESPONSE...we called and texted... nothing!! We had to get it removed ourselves when we SPECIFICALLY PAID FOR FOLLOW UP VISITS !! AND FOR THEM TO DO THAT!! To this day no one has called us back or anything. What we paid for included them to come check.. So we never got our services we paid for AND THE RODENTS CONTINUE TO party in the attic. Totally unprofessional and I wish I would have just passed on this company.... just make sure you get what you pay them for.. WE DID NOT! I really wish I could get my money back because they did not keep up with their end of the deal. I will look into legal recourse for that. Just don't let the pictures dupe you. Look elsewhere... NOT A COMPANY TO DO BUSINESS WITH!!!! read more

I guess I am what you call "lazy". The last couple years during winter an odor comes into the house, and includes scratching and noises. Knew it was either opossums or raccoons (or both) scurrying under the house. Unfortunately, I never took care of access points nor contacted the right people to assist. The odor returned last week and has become so noxious that I search and found Cypress Critters & Pests, and I am glad I did. They told me they could be out within a few hours even though it was raining and the ground was soaked. I explained my house is on piers and they said no problem. Came out and went under. Immediately found the smell but would have to come back to go searching the holes for the rodent (believed it was a carcass). Well, came back and a couple hours resulted in the smell, hair, bones and scat, but no animal or carcass. The general manager did a great job of explaining alternatives, but would NOT accept payment because he found no animal (I was looking forward to receiving the photo of the carcass). I would not have had a problem paying since he did something I had not done, but he declined. These guys are fast, honest and straightforward. I will definitely recommend them to anyone and call back when I execute the suggestions. Much better than the other people i have tried to use in the past. read more

I highly recommend, Jerry helped solve a squirrel issue before it could become a costly problem for me. Constant communication through the process, transparent on potential cost, and end cost was extremely competitive in my opinion given the expertise and complete service. Won't hesitate to use again if something comes up. read more

I've been using these guys as my exterminator for about a year now. Mike is the best! He is very quick to respond to your questions, and he works with your schedule to make sure he can take care of all your pest control needs. They are very professional and they know a ton about the different pests and critters that hang around your house. I will be using them as my exterminator for a long time to come! read more

For years this used to be a great company but sadly no longer is. Personnel are inconsistent/constantly changing & communication has rapidly deteriorated. Years ago I could call or text (supposedly preferred to voice mail per their outgoing message) & would get prompt responses. Over the last two years it has become a struggle to get a response, to get them to provide a scheduled appointment, to be notified of anything. I have to call &/or text multiple times before actually making contact. The final straw was my recent attempt to get a service appointment for an influx of American roaches. Àfter three attempts (both phone & text) over eight days without any response, I'm done. It should not be this hard to contact them, to actually speak to someone, especially as an existing customer. It became apparent they are not interested in maintaining a relationship & retaining my business. I can no longer in good faith recommend them as I have frequently over the years. I have now secured services with a different company who is professional, answers their telephone, is prompt, & actually more affordable -- all the things I used to experience with Cypress Critters. read more

Dont recommend. They visitied couple of times to check the traps, nothing was caught. I contined to have the same problem.

I can't say enough good things about Cypress Critters & Pests! Kyle and Michael went above and beyond to make sure my apartment was pest-free. Kyle even called a few weeks after the initial treatment to make sure everything was ok (and offered a free 2nd treatment- just in case it wasn't). I would recommend this business to everyone with a pest problem! read more

I had issues with critters in my attic and called Cypress Critter and Pest to help me figure it out. I didn't want to spend any money and was hoping I could do it myself. After speaking to Jerry he gave me all my options. I had a real problem and I needed a professional to fix my problem. I spent the money and it was worth every penny. What I loved about this company is that Jerry always kept me informed of the process. You have a customer for life and I'll recommend this company to all my friends. read more

I am totally impressed with the service that I have received from Cypress Critters and Pests. Eric has done such a wonderful job with resolving all our issues. He has gone above and beyond his call of duty to address all of our concerns. We would definitely recommend Cypress Critters to everyone. If only all service companies were as punctual, effective, efficient, knowledgeable and accommodating as the service that Eric has provided. Great job!! Z Green read more

I called a couple company's before I got Michael. They all gave outrageous quotes or my favorite "I can't tell you until I cut open the side of your house. "" Michael came the same day I called and gave an offer I could not refuse. Got rid of the bees and sealed up the gap where they were getting in. Very professional and kind person. If I ever need an exterminator again I will call him. I would definitely refer him to everyone I know. Thank you!!!!!! read more

This business came to my rescue on short notice. We had wasps inside the house YIKES. Kyle and Jerry got rid of the pests then came back and did other work to insure no more pests!!! Thank you both! read more

We had Mike to come out today and service our house. He did a really great and thorough job. He walked me around and explained the issues he saw and what my options were. He also provided photos which really helped to explain to my husband later. Mike also has a really great personallity which is hard to find in folks these days. Thanks for doing a fantastic job Mike!!!!! read more

Excellent product and service from CC&P. After having a falling out with Terminix, I called CC&P and immediately received a welcoming phone call and estimate. Appointments are readily available, with the personal care only a small customer focus business can provide. Once Mike arrived he went straight to work, pointed out potential entry ways and even fixed my gutter stones the right way for me. Having used large companies like Terminix, you can tell the quality difference right away. My whole yard was sprayed not just 4 feet, plus I added the termite and fire ant 1 year guarantee: wow is this stuff powerful - it took care of two large mound instantly. Mike also sprays your walls, gutters, inside the garage, everywhere!!! Inside the house as well. Next, they took care of my attic by dusting a material which destroyed the eso skeleton of any critters. Finally I got the snake away, since it is The Woodlands after-all. I give them 5 stars overall for service, product quality, and commitment. read more

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We had a great experience with Cypress Critters & Pests. We had an opossum move into our garage and sent an email to request information for the humane removal of this little critter. Due to sending the email on the Friday before the New Year's holiday, I was expecting a response within a few days. Within two hours of my email, I was contacted by Kyle via text and the owner, Michael, via email. Kyle came to our home the next morning. Kyle was professional and very knowledgeable. He set two traps in the garage and the opossum was trapped within about 12 hours. We called for removal of the animal and Jerry came within a couple hours (on a Sunday, which happened to be New Year's Eve). We were so impressed with the quick response time, friendliness, and professionalism of this company. read more

Cypress Critters & Pests - Pest Control Near Me

I had a German (small) roach issue and tried to deal with it myself for months, which did not solve the problem. Jerry with Cypress Critters arrived on time and provided excellent service. Besides the roach issue, he found spiders and a wasp's nest in the attic. He explained enough about these pests to help me understand the source and best treatment for the bugs. I will definitely call them again! read more

(Jerry and Mark) We've had a few pest control companies come through our home but every single summer we still had pests (I mean a lot) and I've racked my brain trying to find their entry points. (sealed our doors and performed self spray) This review is based on their communication and service. (Real test will come summer 2018!) Jerry and Mark did a great job explaining and talking me through our issue. They went to the attic where they found gaps and holes, took photos to show me before and pics after the service. Jerry and Mark explained in detail where the job was performed and the materials used and sent me photos via email for our records. I highly recommend their service! Thanks Jerry and Mark! read more

I created an account here to let everyone know to not waste your time trying to get a hold of this company. I called all last week to try and get them to come out and deal with my rodents. However every time I called I was just get a voicemail for someone named bret. I wanted to use this company Because of the wonderful reviews it had but I ended up going with another company who answered me the first time called! read more