D. A. Burns is an excellent carpet, rug and furniture cleaning company. We have used them for many years. We would like to commend Ken for his careful and professional carpet cleaning, his positive approach, his timeliness, and his very good communication skills. Ken enhances the company's fine reputation. We plan to continue calling upon D. A. Burns for our carpet and other cleaning needs. read more

These are the guys to work with for any rug, carpet or cushion cleaning you need. Keep coming back to these guys. Always ask for Alex. He's the best! read more

I bought a home in 2017 that had been flipped by a developer. I have vacuumed my rugs and carpeting regularly, but had not had them professionally cleaned. Today Aaron Ljunghammer from DA Burns did my whole house. Stains that I could not get out that had been made by the developer are now gone. Aaron worked on them, and now my carpets are spotless! He was extremely professional and did a super job!! I am definitely using Aaron and DA Burns again. read more

We've used DA Burns for about 15 years and we're happy with their service. However, the last 2 times, they showed up at our old address instead of our current address, resulting in longer wait times for them to show up. However, the guy who was here yesterday did an amazing job, and he was really quick, too. He got a stain out that the last guy didn't get. Just make sure you verify the address with them ahead of time and make sure they delete any old address and check the "default address". read more

Even though my antique Navajo rug had some fraying & ink bleed prior to taking it to be cleaned, they were able to make it happen for a reasonable price. My pet had made it mark a couple times. When I brought it back after a deodorizing treatment & cleaning I was so surprised how soft & fresh it was! Extremely happy customer here. Even though my other one isn't dirty, I may just take it in too! Thank you so much. read more

D. A. Burns & Sons - Navajo rug - Carpet Cleaning Near Me - Seattle, Washington

Another fantastic experience with DA Burns. Larry arrived cheery and ready to explain the process of my carpet cleaning. DA Burns knows what they are doing, and Larry certainly met their high standard. A true pro. I felt confident that he could solve my carpet issues, and, true to his word, my carpet looks fantastic with no signs of stains. Larry was super friendly and was willing to take the time to chat about my project. I could see in our conversation how passionate and excited he was about his job; as a relatively new hire, he said he was shocked that he was really into cleaning and wished he had known 20 years ago. THIS is the type of person you want cleaning your carpets (or in any service role), and wow, the results are incredible. If you want a company that will deliver and treats your home respectfully, contact DA Burns! Thank you, Larry! read more

D.A. Burns is the best! I'm very happy with a recent experience I had cleaning the wall-to-wall carpet in two heavy traffic bedrooms. My technician Aaron did a fantastic job! He was on-time, friendly and very professional. Aaron was even able to remove a large stain that I did not think could be removed. My carpet looks great! read more

I have used DA Burns in the past and been very pleased with the job they did, so much so, that I traveled from North Idaho to Seattle and brought my rug back to them. I received a phone call from them before returning to the store to pick up my rug saying there were a few spots that could not be removed without possibly damaging the rug. I understood this and picked up the rug a couple of days later before returning to Idaho. Once I got the rug home and unrolled it from the plastic, I was more than disappointed. I saw the spots and knew that those might not come out, but a very large stain that was there was still there and it looked as if my rug had not even been cleaned. It looked exactly like it did when I brought it in and $284 was a lot to swallow to have my rug still looking awful. This rug originally came from a restaurant and DA Burns cleaned it the first time and it was spotless- It went from a color I thought might be a green rug to a bright and beautiful yellow-it was that dirty and the job they did then was fantastic. The service people are really nice but I hate that my rug still looks like it hasn't been cleaned. Would not recommend. read more

D. A. Burns & Sons - Carpet Cleaning Near Me - Seattle, Washington

We were very pleased with our service from DA Burns. We were not satisfied with the last company we used to clean our carpets, so I called the store where we purchased our carpet and they didn't hesitate to recommend DA Burns. I was able to get a quick appointment. We were very pleased with the work done by Larry T. All the stains we asked him to concentrate on are now gone. Larry takes great pride in his work. He arrived on-time, was professional, and answered all our questions about post cleaning care of our carpet. I will use this company again and ask for Larry to be our provider. Another positive was the price, which was almost half the price of the last company we used. Thanks, DA Burns, for great service and value. read more

I'm a tough customer. I'm tough on what I own and have high expectations. After a couple of months of walking mud around, I called DA Burns in November. (OK, I'm behind.) Alex arrived on time and was professional and careful. We had a lot of collectables all around and were worried, but he set our minds at ease and was very careful. He finished the entire house plus furniture in under 2 hours. Our carpeting has been around the block for a while and I expected to have to pay to replace it by now, but it looks incredible after Alex finished up. We asked a bunch of questions and he really seemed to know his stuff. We didn't plan on protector but he explained how it would save us money by not needing to clean it as often. Customer service has gone downhill for years so it was especially nice to be reminded of how things should be. We have told our friend about DA Burns--they earned our trust and respect. Thanks. read more

Alex of DA Burns cleaned my carpets today and did a wonderful job. He is friendly, knowledgeable and passionate about the work he does, and my carpets look fantastic. I appreciated his advice about how to take care of my carpets and deal with pesky cat stains. I'll ask for Alex the next time I need carpets cleaned. read more

I have used this company to clean my hand-made Persian rugs several times. For one of them, I also asked them to either repair or bind the fringe end on one of them. They could do either, and I chose the binding option. Very satisfactory. Recently I asked them to clean and then prepare for shipping 6 of these hand-made Persian rugs. They have the knowledge to do this, as such rugs need to be rolled in a particular way. They did so, and even kept them at their facility until the shipper could arrive to pick them up. It was seamless. Additionally, they always answer their phone, so I could check in to find out how things were going before the shipper arrived. Definitely a reliable company. Did I get value for my money? Definitely. read more

NOTE: This review is for carpet cleaning on yachts; I have no experience with them doing home carpets, but if their yacht work is any indication, they're probably going to be pretty darn good there as well. My 20-year old boat had pretty grungy carpets, and D. A. Burns was recommended to me by other folks at my club, so I thought I'd give them a try... THE ROSES: What's not to like? The technician arrived on time, was professional and efficient, and did remarkable job on the carpets on my boat. I honestly thought the carpets were done, but now they look good enough to go another season or more before I seriously have to think about replacing them. THE THORNS: None. SO WHY ONLY FOUR STARS? This is the first time I've ever had anyone clean the carpets on my boat, so I have no real comparison. I do believe, though, while I think you could do worse, I'm not sure how one could do better. I reserve the right to upgrade DAB to five stars. THE VERDICT: If your yacht needs carpet and/or upholstery cleaning, DAB is a fine choice. I don't think you'll be disappointed. Highly recommend. They're probably pretty good cleaning carpets in your house as well. read more

I spilled a cup of coffee on a noticeable section of carpet. Dalton from DA Burns came out the next day (Saturday) and did a fantastic job. The stain is gone. D A Burns is my go to because of: Quick appointments Great work and attention to detail Pleasant employees, wore a mask 100% of the time I highly recommend! read more

We had a great experience with D.A. Burns. Larry was fast, courteous, effective, and did great work cleaning the wool carpets in our basement, which had quite a bit of staining and dirt accumulated from years of use. Highly recommend and would use D.A Burns again gladly. read more

Kudos to DA Burns! My 9x11 area rug seemed to be reaching the end of its life. When I looked into the cost of cleaning it, I debated whether I should just junk it and buy a new one. But I decided to give it a chance. DA Burns to the rescue! Their pick up/ drop off teams were careful, courteous and on time. And my rug has been resurrected! I am so surprised that they were able to remove all the stains. It's bright and fluffy...good for another 10 years. Totally worth the cost. I highly recommend this local company. read more

Alex Hogan just cleaned my carpets and he did a wonderful job....He represents the company very well.....He was very pleasant and very easy to work with....Thank you again Alex and will definitely call them again.....Terri s Simmons read more

Alex was just here to clean our sofa and hassock. His work was outstanding and his customer service was superb! I'll be sure to use DA Burns and Alex next time I have any furniture that needs to be cleaned. read more

D. A. Burns & Sons - Sofa cleaned by Alex - great job! - Carpet Cleaning Near Me - Seattle, Washington

These folks are amazing. The president of the company got back to me over the weekend and they worked with me to get a rush job done. They were wonderful about lifting and toting the heavy carpets for me, were unfailing polite and helpful, and did a beautiful job, including a very reasonably-priced repair to my rugs. Highly recommend! read more

D.A.Burns did a great job. They came on time to clean a heavily used stairway, hall carpet and an area with large food stains. Aaron did a great job. read more

I simply cannot say enough wonderful things about DA Burns. I have been a DA Burns customer ever since I moved to Seattle in 1993. To tell you how incredible DA Burns is. My carpet is 15 years old. I have it cleaned by DA Burns every 6 months since it was installed. I am not exaggerating when I say that at least once a month someone will say to me "you got new carpet, it is gorgeous". No, I just use DA Burns. The guys who do the cleaning are amazing. They are professional, polite and, I think, magicians. They never fail to get the worst stains out of my carpets. I want to particularly recognize Del, one of DA Burns senior carpet specialists. He is such a great guy and always has a smile and a kind word for his team and his customers. DA Burns also does furniture cleaning and a drop off service for smaller carpets and rugs. They do it all and they do it perfectly. DA Burns is simply the best! You will not be disappointed! read more

UPDATE to my one star review: Changed to 4 stars based on their excellent customer service! Mike from D.A. Burns reached out to me a few days after I posted my review below. He was as surprised as I was that the binding on the rug has worn so badly so quickly, and promptly refunded me the cost of the service. I'm happy with that, since trying to redo it would just be too much hassle. Thank you Mike! I'm sorry to be giving D.A. Burns a 1 star review, however after the rug binding they did for me has turned out to be such poor quality I want to warn other customers NOT to do it. I downsized from a house to a small apartment, and rather than buy a new area rug, I opted to have D.A. Burns cut my rug to a smaller size and bind the edges. I met with their helpful staff and picked out the binding color from the many they offer. But after just two months of normal wear and vacuuming, the binding looks terrible (see pi! It's frayed so much it looks cheaply done and probably will come apart within a year! I am shocked they used such poor quality material to do the binding. I expected high quality workmanship from this well established business and am very disappointed I paid for this service from them. They shouldn't offer it with such poor results! read more

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I have used DA Burns over the last 20+ years for some special carpets. I have 3 large, hand-made Oriental rugs and I have always entrusted the care of those rugs to DA Burns. And I have never been disappointed. They do special hand work, like turning under the fringe on the carpets to preserve them (yes, by hand...who knew?). I have a rambunctious puppy and he would make short work of the fringe and since the fringe is hand-woven into the rug itself, it is important to preserve it. They do an expert job on cleaning but that's not really the hard part of finding a company to care for handmade rugs. There are lots of carpet cleaners out there but none like DA Burns. Each and every staff member I worked with was professional, courteous and well-mannered. Yes, they are an old-fashioned service business! This is not my first rodeo and I wouldn't consider using anyone else. Simply put, they are the best in Seattle; they may not be the cheapest but they are THE BEST. From the CEO to the delivery personnel, nothing but THE BEST. read more

Great business! I've used them to clean a vintage Turkish rug and two sheepskin rugs. Excellent service (they always help load & unload from your car without even having to ask), great work, and fair prices. They can also make rug pads to match your rugs. Highly recommend! read more

They did a great job on my persian rugs. I needed two of them cleaned. One rug was fraying, so it needed to be repaired. Dropping the rugs off was easy. The Check-in person gave me the cost up front and said when they rugs would be ready. Both carpets now look like new and the damaged rug is repaired perfectly. I had no idea my rugs could look so bright from a thorough cleaning. The cost of the service was reasonable, and D.A. Burns completed the job as promised and on time. This is the best place to get rugs cleaned. read more

Our family has trusted D.A. Burns for years. They do not disappoint. Today we had an in-home cleaning of our upholstered furniture. Our technician Alex arrived on time and provided excellent service. Thank you! read more

Thank you ALEX! It was wonderful working with you. You're professional, friendly, careful, thorough, and detail oriented. My lower level, 20 year old carpet, looks like new again. You did a wonderful job. I highly reccommend DA Burns for all your carpet cleaning needs. Ask for Alex! read more

Recently, my cat had an unfortunate accident on my old leather sofa. The leather is pretty worn and I thought the couch was probably ruined but I called DA Burns just in case they would be able to help. It was easy to schedule an appointment and within a couple of days, Ken arrived at my house to clean and recondition the leather. I could not believe how well the couch turned out - the leather looks beautiful now, with imperfections minimized and with much more uniform color, plus the cat stain is barely visible and there is no odor.... Very happy with DA Burns and I highly recommend them! read more

DA Burns brought our cream family rug back to life! I never thought to have our living room cream rug cleaned as I thought it was lost hope due to the heavy traction and kids its seen across the years. The rug came back looking brand new with complete care taken to stains I've given up on! Great service, they were able to get me in and turn it around before the holidays. Could not recommend D.A. Burns more! read more

Such a great experience and carpets turned out beautiful! Jake was above and beyond wonderful, he was very accommodating as we had other things going on at the same time in our home and he was such a personable and very nice guy! He was Great with my dogs and young daughter and overall just a wonderful experience thanks to Jake. Look forward to working with him again! read more

Just had Jayson from D.A. Burns come and clean our 2 bedroom apartment and he did an excellent job! Came early, not too early, was finished quickly and was so friendly! Set up, cleaned, and packed up probably within one hour (granted our place is small). Did not cost much, and left us with some spot cleaner for future messes, all that we could ask for! Thankful for someone SO friendly and did not try to push other products/or services on us. Thank you Jayson! Recommendation for other customers: Clear out your spaces before you have them come over! It's worth it! read more

Bad service, not friendly, do not clearly communicate services-would highly recommend not going here.

We've been using DA Burns over the years and have consistently been impressed by the level of genuine care and professionalism brought to the work. I was impressed this time around with Alex's thoroughness and great attention to detail. We have not gone wrong with DA and find great value in their service. Love their Spot-Off product as well ... read more

Shout out to Alex Hogan at DA Burns. He did best job ever on our large sectional couch which had been overtaken by our 2 smelly dogs lately. Alex was very nice, knowledgeable and thorough. Thanks! read more

We brought our 8x10 area rug to be cleaned. When we brought it home, it seemed to be a magnet for dirt. In fact, it's dirtier now than when we initially brought it in. Truly don't know where to take it next. read more

I needed a piece of carpet cut and edged to replace a soiled carpet that was custom made for my motorhome kitchen. I called and the were very helpful about my options. So I cut a piece of new left over carpet I had in the basement and then marked the outline from the old carpet. I brought it in, the said they would email me when done and about 5 days later I got the email. I picked it up and found they did a great job. It looks much better than the original that I replaced. And the price was very reasonable. Highly recommend D.A. Burns for carpet work. read more

I recently had a man named Larry Taylor steam carpets and furniture at a house I work in. He was wonderful. He was very kind and patient working around the home owners who are quite old and slow moving. I honestly have no idea how he was able to get all of the endless spots out of their white carpet! He was happy to work around a woman in a wheelchair, in home care coming and going as well as me cleaning their house. When he was finished they asked if he would mind doing a few additional pieces of furniture. He happily got his things back out and was very easy going in a situation most would be annoyed with. I work along side people in the service industry very often and my experience with Larry was worth signing up to Yelp to leave him a good review. read more

To DA and any other residential carpet cleaning businesses reading this review, let me tell you something that will help you when seeking business from someone like my family: Edge stains (a.k.a. filtration staining) on wall to wall carpeting are cleanable (or at least can be vastly improved upon) and it can be done with combinations of standard household cleaners (i.e. no toxic solvents or potentially cancer causing agents.) I think you all know this but you need to know that your customers are getting smarter. We know this because we got down on our hands and knees, and have done it now on 3 different homes. Yes, it does require more attention than just "wanding" a room but that's what we customers are paying for! ... and it is less work if you have invested in a long handled brushes and a crevice wand attachment for your extraction machine. If it wasn't work or required no special tools, then we could do it ourselves! So when someone asks, "Do you do edge filtration cleaning?" or "What is your price for *complete* carpet cleaning?", here are the acceptable and unacceptable answers if you want to come across as a credible wall-to-wall carpet cleaning business: UNACCEPTABLE (all of these sound like excuses): - Nothing can be done for filtration staining. (Wrong) - We do edges but not filtration stains. (Then you don't do edges.) - There are actually no detergents on the market specifically for edge filtration. (Wrong. There are several and, even if there wasn't, you can make your own out of common cleaners) - Filtration cleaning can only be done with very caustic or acidic cleansers. (Wrong.) - Filtration cleaning requires dangerous solvents. (Wrong.) - Filtration stain cleaning damages baseboards. (Wrong. Even if the baseboards are the "compressed fiber" type you have to be pretty reckless with water/extraction before this would ever become a concern. ...and if you are that reckless with water/extraction then your whole practice should be suspect.) - We know what filtration cleaning requires and we just not interested in pursuing this business. (Points for honesty?) ACCEPTABLE: - Filtration stains can be cleaned and this is definitely part of our business. - We have done it many times and by no means do we shy away from it. - In fact, we have special tools for this and this is what we use: wands, agitators, etc. - Our prices actually assume that you want *complete* cleaning for your rooms which includes cleaning the edges. - Edge stains may not come out perfect but they can usually be vastly improved upon (which is pretty much like everything in the carpet cleaning business). - We do have special cleaners specifically for this and/or we can make up our own which works well. They are not caustic nor dangerous. - Baseboards won't be an issue but we may check and see if material could be more sensitive to where we may take extra caution with water spray/extraction. - Here is our *complete* carpet cleaning price which includes edge cleaning. - Here is our *incomplete* carpet cleaning price which does not include edge cleaning. Just letting you know that next time I call around to get quotes on my carpet cleaning, the one that come closest to the above gets my business then and for the future. read more

We've used D.A. Burns for carpet and rug cleaning a few times over the years, and have never been disappointed. Most recently we needed 4 bedrooms and a long hallway of wall-to-wall carpeting cleaned in anticipation of putting the home on the market, so we really wanted it looking great. The carpet was about 10 years old and had a lot of wear and tear from a heavy-duty electric wheelchair. Alex let us know exactly when he'd arrive and was patient with my lateness meeting him there. He explained the process clearly and left everything looking beautiful! He's great and the company will keep getting our business. I was glad to hear that it's a great place to work - we like supporting local small businesses that treat employees well. Thanks! read more

I just had a fabulous experience getting carpets cleaned! Larry showed up on time with a great attitude. He promptly scoped the multiple room task and worked very fast. He suggested a change that saved us money and time although it may have made for a little more effort on his part. His work was top quality and his "can do" attitude make him a real gem to work with. He made my day! read more