They did a very thorough job, getting out stains i thought were permanent. The cost was more than any other quote

This is by far the only place to take rugs for cleaning and repair. Two other places nearly ruined our rugs and did shoddy work. DA Burns cleaned and re-backed 3 large 30 year old beautiful tufted rungs from IKEA and made them like new. They were shedding old backing adhesive (like sand) and we almost got rid of them! The work was of the highest quality and unbelievable. I cannot make a higher recommendation of any business. If you have older tufted rugs that need cleaning and restoration, this is the only place to go in the Seattle area. read more

Went to have remnants bound to turn them into eye pleasing throws rugs. Service was outstanding.

Great knowledgeable and efficient. Jim was terrific and knows his materials. I learned viscose (plant based) often put in fabrics to mimic silk, does not react with water! We discussed chemistry of cleaning too. Learned some good data points from Jim. Thank you. My white sofa looks fab now. Oh, and people vacuum your furniture....dust mites love to live there..as well as your sloughed off dead skin. He said the one thing people could do more of to maintain their sofas & chairs is to vacuum them. Thanks Jim and DA Burns & Sons read more

Bringing my rugs to D.A. Burns was the worst customer experience of my life. Originally, I messaged via Yelp for a quote. I made it clear (as shown in photos) that two of my rugs are from Lebanon. No prob, says DA Burns, they'll clean them. I bring them in. Jim H. does my rug intake. He gets in a nice bit of mansplaining to me about how my rug is curled and I should take better care of it. I explain that it's very old and my father got it for me from Lebanon and that's it's handmade. He writes up the order for my rugs. The day before I'm set to pick it up, the cleaning department calls to saw, oops, Jim H. Messed up. This rug isn't one we should've cleaned. We cleaned it thinking it was a machine made rug (hmm, didn't I tell Jim it was handmade in Lebanon?) but it isn't, and as a result it's now covered in faint pink spots. No apology, but could be keep it another week to try to remove them? Sure. A few days later the same guy calls back- the dye migration isn't budging. I say I'll pick them up but I want to speak to the manager when I get there. I show up and who do I get? The cleaning department who called me twice (and still never apologized for their mistake). He explains over and over that he did his best and he thinks it's clean. Okay? Should I be impressed that you did the one thing your business is for? He refuses to apologize or back down about their mistake, so I ask to speak to his manager. This guy comes out with a photo taken "at intake" that shows pink spots. Funny, the photo I took the same day and sent to DA Burns for an estimate has no such spots. I tell him I'm flabbergasted that him, Jim, and the cleaning dept have all refused to apologize and instead just make the excuse that it's a rare type of rug. Almost as if I didn't tell Jim it was handmade... he says "I'll apologize" and then argues with me some more. He argues with me for a full 20 minutes, talking in circles about how the rugs are clean, how no one else would've cleaned this rug because of its fiber type (ok?) how no one would import this rug (yes, as I told Jim while he was busy talking over me, my father brought it home for me) before I just ask for my rugs so I can leave. D.A. Burns doesn't care about making the customer feel heard, appreciated, understood or cared for. Go elsewhere read more

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2 of 2. The second Beautiful very old Antique Prayer rug I left with D.A. Burns with a prayer that it would not be damaged by their processes. Was not damaged and was cleaned adequately. Unlike the Antique Border, which did require a little more Knowledge to clean without further damage than they were capable of. Not Very knowledgable beyond the basic tasks. Luckily There are many better professional Cleaners in Seattle to choose from. Not even a teddy bear would I have cleaned by them again. Not Recommended, for the many reasons I mentioned in my previous review. "Secret Shoppers"... GO. read more

Can't say enough good things about this place. My mom has been using them for decades and now I use them. I can't recall the name of the person on the phone but she is always super friendly and helpful. We always request Larry. He is so nice and does an amazing job. He was able to get out pet stains/odors and stains from kids items (paint, etc) that other companies couldn't. It's apparent that he takes a lot of pride in what he does. read more

DA Burns is always my go to for cleaning my rugs, cleaning outdoor furniture cushions and storing them for the winter. I needed my wall to wall indoor carpet cleaned due to a mural I had painted in the basement over a year ago. I wasn't sure if I would need new carpet or if it could be cleaned. DA Burns sent technician Larry Taylor to my home and he did an amazing job. Not only was he on time and efficient, he was a kind soul who was a pleasure to welcome into my home. read more

D. A. Burns & Sons - Carpet Cleaning Near Me - Seattle, Washington

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I have used D.A. Burns for years and I am always happy with the results. My carpets are light in color and they seem to be able to get them looking like new. Their technicians are pleasant and thorough. Tyler came and cleaned in 7/10 and did an incredible job working on a few tough spots we had. I highly recommend this company. read more

4 out of 5 carpets butchered. You go in for a trim and shampoo. Come out with a buzz cut. Never going back.

We had a nasty, orange, hotpot oil stain in our area rug, not to mention multiple pet accidents in the past. We took our rug to D.A. Burns in Bellevue and the building was easily accessible with plenty of parking. We were given a quote with the pickup/dropoff discount and stipulations clearly laid out. The price seemed very reasonable though this was our first time getting a rug cleaned. After a week or so we got a notification that the rug was ready for pickup. They helped us load the rug into the car - overall the drop off and pickup process were seamless. Once we unrolled our rug at home we were expecting some residue but it was like new. We'll definitely be returning for any future carpet cleanings. read more

I brought my handmade rugs to DA Burns for cleaning and repair last year. Julie performed the repair and provided an assessment of my rug and suggested that I trimmed the fringes to keep it from fraying and did a great job on the repair. Julie have expertise in repairing fine rugs and took great care of my rugs. I highly recommend DA Burns for cleaning and any repair of your fine rugs with Julie. I've used DA Burns for years to clean my furniture upholstery and they have done a great in-house cleaning as well. read more

No change to my review of DA Burns but an update just because I've gotten a lot of messages asking - the other rug cleaning company I used (with great experiences, and plenty of good experiences since) - is Fuzzy Wuzzy in Ballard. They've washed 3 wool and 1 flat woven cotton rug of mine, and their rug pickup & drop-off has been great as well. I asked once how they make sure colors don't bleed or run, sexually with vintage rugs, and they said they use only cool water until they've tested cleaning products for colorfastness on the rug. Would definitely recommend them, and do let them know if a particular rug you'd like them to clean is vintage or unknown fiber makeup or what have you. read more

Thank you to the president, James. I thought there had been damage to our rug, and James offered to replace it after we compared his pre-work photos to our post-work photos. We disagreed a bit on what our photos showed, and because I'd had a previous experience of the company temporarily misplacing a rug (which they later found, of course), he offered to pay for a replacement as a demonstration of goodwill. When my husband got home this evening, he told me he had seen the damage before but didn't mention it to me. No need for replacement costs, and goodwill is intact. Thank you again. read more

We have been using DA Burns for decades. Always professional and fairly priced. Today we had our couch cleaned by Larry Taylor and he did an EXCELLENT job! But it didn't stop there, he was the "whole package" - professional, friendly, prompt. In fact he came earlier than he was originally scheduled - which we all know is a plus. He phoned me in the morning to let me know the "window" of when he would be at the house and told me if there were any problems I could phone him back at the number he called on. He also told me he would phone on his way over with an ETA. Which of course he did! Larry deserves a raise and a day off with pay ;-)) I will request him again!! read more

Have been a client for years. Cleaning of furniture and area rugs. Outstanding service in the home and pick up/delivery.

Absolutely reliable and consistently do excellent rug cleaning and wrapping for storage. Dana Moore l Staged Fine ​ read more

DA Burns was out to help fix whatever was done by Stanley Steamer the past visit. I am not sure what SS used but it totally messed up our hall carpet. Small tea spots became big dirt areas. Anyway, Larry from Ballard was very kind and very professional. He made a big dent in the issue, but was unable to remove whatever it was that the used on the carpet. He had great ideas on ways to replace the areas without replacing the whole carpet. He was very kind and forthcoming on the spots. I will definitely use them again. read more

Wow! Aaron from D. A. Burns cleaned our condo decks and they are so clean they look brand new! I live in an older building but now you would never know it from my decks. Not only did Aaron go above and beyond my expectations, he was friendly and professional, his equipment was clean and in good working order, and he was careful with his equipment while accessing the decks through my home. The work was completed on time and fairly priced for the work being done. I can't recommend this company enough. Thank you Aaron and D. A. Burns! read more

Larry cleaned my carpet on Saturday for the second time in about year. The first time I was amazed on the outcome! because my carpet was pretty bad but Larry reassured me that he would do his best. And that he did I was pleased with the outcome this time also Larry dose quality work and he is very professional. I will always request him for my services. Thank you (Larry) carpet looks Great. Diane Taylor read more

We needed our cream white couches cleaned. They were quick to come out and did a fantastic job! They communicated their ETA and were on time! They walked us through what was to be done and for how long before they started working. They even left us a sample of their cleaning detergent which works so well! Will be using them again in the future! read more

I have a huge problem with vendors that are entirely opaque about their pricing upfront and expect customers to be okay with it when they're served huge invoices after the job is done. I ordered cleaning services for my apartment, received no indication about how much this cleaning would be, not even an estimated range. Two days after the work was done I received an invoice for $600 for cleaning a 1-bedroom carpet, one sofa, and some other cushions What upset me further was the tone used by their customer service reps when I called them to discuss my invoice. They were outright rude. Look elsewhere for your carpet cleaning services read more

D. A. Burns is an excellent carpet, rug and furniture cleaning company. We have used them for many years. We would like to commend Ken for his careful and professional carpet cleaning, his positive approach, his timeliness, and his very good communication skills. Ken enhances the company's fine reputation. We plan to continue calling upon D. A. Burns for our carpet and other cleaning needs. read more

These are the guys to work with for any rug, carpet or cushion cleaning you need. Keep coming back to these guys. Always ask for Alex. He's the best! read more

I bought a home in 2017 that had been flipped by a developer. I have vacuumed my rugs and carpeting regularly, but had not had them professionally cleaned. Today Aaron Ljunghammer from DA Burns did my whole house. Stains that I could not get out that had been made by the developer are now gone. Aaron worked on them, and now my carpets are spotless! He was extremely professional and did a super job!! I am definitely using Aaron and DA Burns again. read more

I had to take a couch ottoman into DA Burns to get cleaned after my cat decided to treat it as a litter box. The employee who met with me let me know what to expect and explained very carefully the difficulty with cat urine (that it also bleaches the fabric as well as discoloring it) so I felt prepared that the ottoman would not come back looking like new. I was pleasantly surprised when I picked it up a week later - it looks fantastic! I wish I had taken a before picture to show the difference but you can use your imagination. All employees I interacted with were knowledgeable and friendly, the service was finished on time, the pricing was very reasonable, and the results were great. I hope I won't have to get any more furniture cleaned of urine, but if I do, I know where to go. read more

D. A. Burns & Sons - The middle and bottom indentions had a large circle of discoloration before the cleaning. This was the after picture. - Carpet Cleaning Near Me - Seattle, Washington

We've used DA Burns for about 15 years and we're happy with their service. However, the last 2 times, they showed up at our old address instead of our current address, resulting in longer wait times for them to show up. However, the guy who was here yesterday did an amazing job, and he was really quick, too. He got a stain out that the last guy didn't get. Just make sure you verify the address with them ahead of time and make sure they delete any old address and check the "default address". read more

I have used DA Burns in the past and been very pleased with the job they did, so much so, that I traveled from North Idaho to Seattle and brought my rug back to them. I received a phone call from them before returning to the store to pick up my rug saying there were a few spots that could not be removed without possibly damaging the rug. I understood this and picked up the rug a couple of days later before returning to Idaho. Once I got the rug home and unrolled it from the plastic, I was more than disappointed. I saw the spots and knew that those might not come out, but a very large stain that was there was still there and it looked as if my rug had not even been cleaned. It looked exactly like it did when I brought it in and $284 was a lot to swallow to have my rug still looking awful. This rug originally came from a restaurant and DA Burns cleaned it the first time and it was spotless- It went from a color I thought might be a green rug to a bright and beautiful yellow-it was that dirty and the job they did then was fantastic. The service people are really nice but I hate that my rug still looks like it hasn't been cleaned. Would not recommend. read more

D. A. Burns & Sons - Carpet Cleaning Near Me - Seattle, Washington

Another fantastic experience with DA Burns. Larry arrived cheery and ready to explain the process of my carpet cleaning. DA Burns knows what they are doing, and Larry certainly met their high standard. A true pro. I felt confident that he could solve my carpet issues, and, true to his word, my carpet looks fantastic with no signs of stains. Larry was super friendly and was willing to take the time to chat about my project. I could see in our conversation how passionate and excited he was about his job; as a relatively new hire, he said he was shocked that he was really into cleaning and wished he had known 20 years ago. THIS is the type of person you want cleaning your carpets (or in any service role), and wow, the results are incredible. If you want a company that will deliver and treats your home respectfully, contact DA Burns! Thank you, Larry! read more

D.A. Burns is the best! I'm very happy with a recent experience I had cleaning the wall-to-wall carpet in two heavy traffic bedrooms. My technician Aaron did a fantastic job! He was on-time, friendly and very professional. Aaron was even able to remove a large stain that I did not think could be removed. My carpet looks great! read more

We were very pleased with our service from DA Burns. We were not satisfied with the last company we used to clean our carpets, so I called the store where we purchased our carpet and they didn't hesitate to recommend DA Burns. I was able to get a quick appointment. We were very pleased with the work done by Larry T. All the stains we asked him to concentrate on are now gone. Larry takes great pride in his work. He arrived on-time, was professional, and answered all our questions about post cleaning care of our carpet. I will use this company again and ask for Larry to be our provider. Another positive was the price, which was almost half the price of the last company we used. Thanks, DA Burns, for great service and value. read more

Even though my antique Navajo rug had some fraying & ink bleed prior to taking it to be cleaned, they were able to make it happen for a reasonable price. My pet had made it mark a couple times. When I brought it back after a deodorizing treatment & cleaning I was so surprised how soft & fresh it was! Extremely happy customer here. Even though my other one isn't dirty, I may just take it in too! Thank you so much. read more

D. A. Burns & Sons - Navajo rug - Carpet Cleaning Near Me - Seattle, Washington

Alex of DA Burns cleaned my carpets today and did a wonderful job. He is friendly, knowledgeable and passionate about the work he does, and my carpets look fantastic. I appreciated his advice about how to take care of my carpets and deal with pesky cat stains. I'll ask for Alex the next time I need carpets cleaned. read more

I have used this company to clean my hand-made Persian rugs several times. For one of them, I also asked them to either repair or bind the fringe end on one of them. They could do either, and I chose the binding option. Very satisfactory. Recently I asked them to clean and then prepare for shipping 6 of these hand-made Persian rugs. They have the knowledge to do this, as such rugs need to be rolled in a particular way. They did so, and even kept them at their facility until the shipper could arrive to pick them up. It was seamless. Additionally, they always answer their phone, so I could check in to find out how things were going before the shipper arrived. Definitely a reliable company. Did I get value for my money? Definitely. read more

I'm a tough customer. I'm tough on what I own and have high expectations. After a couple of months of walking mud around, I called DA Burns in November. (OK, I'm behind.) Alex arrived on time and was professional and careful. We had a lot of collectables all around and were worried, but he set our minds at ease and was very careful. He finished the entire house plus furniture in under 2 hours. Our carpeting has been around the block for a while and I expected to have to pay to replace it by now, but it looks incredible after Alex finished up. We asked a bunch of questions and he really seemed to know his stuff. We didn't plan on protector but he explained how it would save us money by not needing to clean it as often. Customer service has gone downhill for years so it was especially nice to be reminded of how things should be. We have told our friend about DA Burns--they earned our trust and respect. Thanks. read more

We had a great experience with D.A. Burns. Larry was fast, courteous, effective, and did great work cleaning the wool carpets in our basement, which had quite a bit of staining and dirt accumulated from years of use. Highly recommend and would use D.A Burns again gladly. read more

Alex Hogan just cleaned my carpets and he did a wonderful job....He represents the company very well.....He was very pleasant and very easy to work with....Thank you again Alex and will definitely call them again.....Terri s Simmons read more

NOTE: This review is for carpet cleaning on yachts; I have no experience with them doing home carpets, but if their yacht work is any indication, they're probably going to be pretty darn good there as well. My 20-year old boat had pretty grungy carpets, and D. A. Burns was recommended to me by other folks at my club, so I thought I'd give them a try... THE ROSES: What's not to like? The technician arrived on time, was professional and efficient, and did remarkable job on the carpets on my boat. I honestly thought the carpets were done, but now they look good enough to go another season or more before I seriously have to think about replacing them. THE THORNS: None. SO WHY ONLY FOUR STARS? This is the first time I've ever had anyone clean the carpets on my boat, so I have no real comparison. I do believe, though, while I think you could do worse, I'm not sure how one could do better. I reserve the right to upgrade DAB to five stars. THE VERDICT: If your yacht needs carpet and/or upholstery cleaning, DAB is a fine choice. I don't think you'll be disappointed. Highly recommend. They're probably pretty good cleaning carpets in your house as well. read more

I spilled a cup of coffee on a noticeable section of carpet. Dalton from DA Burns came out the next day (Saturday) and did a fantastic job. The stain is gone. D A Burns is my go to because of: Quick appointments Great work and attention to detail Pleasant employees, wore a mask 100% of the time I highly recommend! read more

Alex was just here to clean our sofa and hassock. His work was outstanding and his customer service was superb! I'll be sure to use DA Burns and Alex next time I have any furniture that needs to be cleaned. read more

D. A. Burns & Sons - Sofa cleaned by Alex - great job! - Carpet Cleaning Near Me - Seattle, Washington