I've been going here about 2 months now and I'm so happy to say I've finally found a great gym for…read moremy needs & wants. I was originally a member at Planet Fitness but it just didn't have all the things I wanted so I started trying out a few other gyms. As soon as I tried out 24, I knew it was the gym for me. My favorite part is that they have both a dry and a wet sauna. I have yet to try the wet sauna but I use the dry sauna after every workout. Very relaxing. The best time to come here that I've noticed so far is after 9pm. That's when it seems to begin to slow down. Around 5-8pm I've observed is probably the busiest time because I guess people are coming to workout right after work. A good variety and machines and equipment that fit my fitness needs. All the staff has been very friendly so far as well. They have some products for sale when you first walk in such as T-shirts, protein bars, preworkout powder, etc. I really like the convenience of that. Check in is easy. You type in your phone number and then scan your fingerprint and you're good to go! They also have a pool and hot tub that I'm interested in but haven't used quite yet. The locker room is spacious and the lockers are nice & big. Everything is clean. Excited to continue my fitness journey and get these gains in 2019

To preface this gym needs major upgrades and is outdated compared to competition which is where we…read moreare all headed next. Additionally upper management does not care about their guests at all and has a bad attitude. In the past this was a great place with great upper management that was understanding and willing you work with you because they wanted what's best for you. I bought a membership for a family member and paid it in full as a gift for graduating last year. Little did I know they would keep my card on file and auto charge it without my personal knowledge for another year. I would have never agreed to keep my card on file for a simple one time gift. Upper management is not willing to work with me at all even though 2 different employees said it would be a simple fix and its wild to see their lack of empathy for the simple fact that I've been apart of this gym from 2010-2013 (break for college) and 2017-yesterday. I've paid for upgrades and private trainings as well as group classes. I've stayed loyal to this location but clearly keeping customers is not a priority. Can't believe they will be acquiring the Grand Prairie location that's shutting down with how awful and insensitive he is because proximity of location will keep people. Take your money elsewhere, you're only a $$$ to him at this location. An upper level managers should know how to de-escalate and not add fuel to the fire. *Update Chris the upper management doesn't know his company's policies at all and said that calling them wouldn't give me any different outcomes. His lack of empathy while working in a public facing job is baffling. Lucky for me I tried and gave corporate a call who profusely apologized for his bad attitude/demeanor was able to resolve the refund because it was within 7 days of the charge and will probably be the only reason I'd consider a different 24 Hr fitness location in the future going forward.

This location is perfect for the shy gym girlies even when it's packed there's still enough…read moreequipment for everyone and I can always find a corner somewhere lol

Couldn't cancel my membership and had to pay for that month. Even though I cancelled and payed the…read morecancellation fee.

I decided to sign up since they had a special going on at the first of the year. I  finally went…read morethere for the first time the other day (thb I am also a member of 2 other gyms) so that's why it took me so long to visit. It was a Saturday morning about 10am and the gym was not busy which is good. I only went to do cardio which they have a ton of machines there (treadmills, ellipticals, and bikes) and they even have a few upstairs so you can watch people below you (weird). This probably isn't a helpful review since I haven't explored each and every area of the gym, but suffice to say they seem to have adequate weights and space, a HIIT area and decent machines for those that don't like free weights. They have childcare (extra$) and a smoothie bar or something like that which I didn't try. next time I may actually perform a full workout so I can provide a more helpful review. The hours aren't too bad. Check the website to be sure. Please note that the basic rate of 9.99 pretty much only gives you access to walk in and work out. If you require any of the additional features or need a trainer, that comes with the addition packages or additional costs. There are also additional costs associated with the 9.99 membership so just be sure you understand all the small print. When I was there, I did not see any sweaty guys with no shirts on the machines, nor could I detect any grunting or sounds that resemble ancient man taking down a mastodon. I didn't hear any clanging and banging or weights being dropped and someone yelling like they got hot sauce in their eye so its a relatively safe place if you fear creatures that fall lower on the evolutionary scale. This is definitely not a "hardcore" gym. Temperature was cool enough to keep bacteria from replicating. They have fancy trash cans which have wipes built in to them and I was able to wipe down my equipment. as far as how busy they are, I probably should go there on ICD and see how many people are there.  (for those of you that don't know, ICD is "international chest day" or Monday to the layperson). Most of this, like I said, was not informative. I would suggest going by there and making your own determination. If you are someone wanting to get in better shape and have never worked out, this place may be ideal for you. if you are an experienced fitness enthusiast  then they may lack a few things to support your fitness journey.

When I signed up for the summer they tried repeatedly to make me pay extra to do an intro session…read morewhen I respectfully declined. When I went to cancel to go back to college the guy started to curse at the desk and tell me 10 mins. A coworker stepped in to help me out after standing around for a couple of minutes.

Needs to stay open later and not close at 10 pm on Fridays and 8 on weekends. So many people want…read moreto work out late and it just takes away from people like us.

Nice facility. Equipment is varied and well-maintained. Several of the newish employees seem more…read moreinterested in their personal conversations and their iPads than the customers. I've observed this many times of late. Given that they can't be bothered to look up and say hello, it seems that LA Fitness could just replace them with a QR code reader at the font door.

When I signed up, I thought $10 a month was such a steal! Don't let the "no contract" fool you. I…read morehave tried to cancel my membership several times and it has been the hardest thing to accomplish. They make you mail in a statement with your contact information in order to cancel your membership. I mailed in a letter twice and they somehow have not received both. I have triple checked the address, called the Arlington location to get more information and it turns into a dead end. They will have you contact the "billing" department which is just their 1800 number and the wait times are ridiculous. It is all very frustrating to deal with. I give this review 2 stars because they have recently renovated some parts of the gym. I still like a lot of the machine options and the open space however the studio room is still locked most the time and customer service has been a complete pain for the past two months. After a year, I decided to change gyms because I need more locations.

went in the store to set up a monthly membership while I was working in the area for a one month…read moreperiod. I requested that I do the no commitment plan and that it be canceled so that it does not enroll me in the yearly fee and that it does not try to auto enroll me for another month. The team member said that this was done. I called at then end of the month to ensure that this was completed, however it never canceled at this point. I was charged a yearly fee (that was due for members) 2 days after I called and actually got my account canceled. this feed was 2x the monthly subscription price. Also had a negative experience with the gym due to poor maintenance of the facility and the staff. The only was to cancel your membership is to call (but has to be during business hours) or go in person.

The instructors are amazing; I joined a month ago and have learned more than I could have imagined…read more You receive instruction from coaches who are skilled, patient, and personable. I did my due diligence before joining, I visited classes throughout the area all they way to Bishop Arts and found my home here. When it comes to classes, disciplines and coaching you can't go wrong. I started out attending 2 - 3 times a week and have found myself attending 4 - 5 times a week within one month and loving it.

The Gym is a really great place to work out and to learn a lot from some of the great instructors…read moreand owners there. The two brothers Matt and Ryan are very welcoming, approachable and fun, but also tough in the best way possible to keep you motivated to want to push yourself to the limit. The Gym has a classic style feel to with some aspects of the weight equipment but also has some great up to date MMA style gear and areas where you can learn and practice. I highly recommend The Gym for those who want to get a solid workout in, wanna learn some self-defense or looking for personal training assistance. The Trainers there will make you feel welcome but they will push you! This gym has all that you need!

Loved the experience the staff is very helpful and respectful and responsive very much recommend it…read more Very clean restrooms and showers and very nice outside turf along side with the sauna

Overall a great gym for general fitness or even bodybuilding. Not great for powerlifters. No kilo…read moreplates, limited bar selection, have to use bumper plates for squats. That said they have great use of the space, excellent accessory machines, and overall clean (including bathrooms). Lots of attention to the decor/vibe of the place. The Saxon squat machine was a fun one to trial. Not worth a $20 day pass IMO.