I went here daily at one point. For a very young staff, you have some very helpful and nice kids doing this. There's this African American kid with little dreads that pushes his way up so he can be a jerk to me. No clue why his attitude is garbage. I'll come back and eat when he's fired. A shame too every one else is so cool. The food is hit or miss. Every order of fries I've had is mostly inedible. Cold or rock hard you could chip a tooth on. The burger is cheap and surprisingly good. It will take a bit for them to make it. (Fresh off every time) so be patient and nice to these kids. They are doing their best and rock some great attitudes. Ambience considering they seem understaffed sometimes is pretty good. Set up well. read more

terrible, takes way too long to make food and take 3x longer when asked to "pull forward"

took way too long and kept getting orders wrong if i could give this a zero star i would

Service took forever!!!! I had enough time to listen to "run this town" by Rihanna, Jayz, and Kanye West then, listened to "happy" by Ashanti, and finally listened to "Jump" by criss cross. VERY disappointed on how poorly ran this DQ is. I honestly don't know why I waited this long for fake ice cream anyways. read more

I've only been to one of those places and they have always had good prices and the food was really tasty too, It's not Fine Dining just a good value for the money and it's a decent place for a good meal read more

5:45 pm Saturday, plenty of visible employees in the store. No one answers at the speaker, so I drive around to the window. There are several employees, at least 5, eating and goofing around. I wave to get their attention. They work really hard to ignore me. I really just wanted a box of Dilly Bars, very little work involved with that order. I have given this place a chance more than once and get such bad service in return. This will be the last time I go there. What a waste of space. UPDATED: I really do not want to share my personal info with the Dairy Queen website contact page. I think you need to check into this location. read more

We were in the area on vacation, and we decided to stop at DQ for lunch. the first thing I noticed is there were alot of employees there. As we ordered our lunch they were lots of joking and laughing going on. they were more concerned about who spilled the soda then taking our order. We ordered and sat down. They took forever starting our order and there was a big discussing how to make the order they first made it wrong then to find out it was a different order. the whole time they were still laughing and joking. I walked back to the front and there was an employee leaning over the counter eating. After eating we went to get our ice cream and it seemed like they were making fun of us by asking what size and just made us feel small. Good thing I don't live in the area because I would never go back. read more

Food was good but I saw this person in the drive thru like this... I am sorry to say but I will not be coming back here read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Bloomington, Minnesota

This place can't catch a break. When my wife and I moved into the neighborhood this place was closed down. Once it finally opened, we both got dinner and small Blizzards: the total was over $30! Also, every time since then that I have tried to get dinner there, the grill is closed or the restaurant is closed. Just like the rest of the restaurants on this road, they close at dinner time. The best thing about this place is the people that work there. Very nice and positive employees, they just need more of them. read more

I live right by Dairy Queen and over hood blizzards. The drive thru is a long line and the inside is never open, but overall wonderful eats.

The ice cream was already melted when we got it. It made a mess in the car until we threw it away. The dining room is consistently closed due to staffing issues. read more

Came to buy ice cream didn't even have spoons, had 7 people couldn't even handle 4 orders.

What a Rip off 7 dollars for the bottom of the bag chicken scraps!?? Wtf!! How can you even serve this to someone!!!! read more

Dairy Queen Grill & Chill - What a bunch of bullshit! 6 piece chicken tender basket! Cold mushy fries too! I mean really how can you even serve this to someone!!! Wow - Ice Cream & Frozen Yogurt Near Me - Bloomington, Minnesota

The service is horrible. I went in at 915pm and their was three employees smoking out the door and I asked if the inside was open and they said no. One of them said " ain't nobody have the headset on, we tryin to get out of here" I was then told they closed at nine but everywhere said there store hours where till ten. So I got in my car got in line and then approximately 5 to 10 minutes later somebody came out and said they are closed and they're not taking any more orders because the machine broke. The whole entire machine broke is what they said seems like they just wanted to get out of there considering they just told me five minutes prior that they wanted to get out of there and not work and wanted to leave, this used to be a nice dairy queen. It's pitiful now and a worthless place to go. They run out of spoons they run out of strawberries. They run out of ice cream. It's a joke. read more

Don't go here if you can help it. The workers are always rude, the food is always wrong, and then they argue with you when you try to get your correct order. Don't waste your money. read more

The peanut buster parfait, a treat I've enjoyed for decades........well that's gone. My wife and I went out for ice cream and I ordered my PB Parfait and I received a cup of ice cream with 8 peanuts and an eye dropper of chocolate. I simply handed the cup of ice cream back to her and drove away, I guess nothing lasts forever. Good bye DQ :-/ read more

We come to this DQ when we're in the area, which isn't often. We get cones and blizzards and they're tasty. I haven't been inside this location in years, so I cannot speak to that. The crew is usually nice and they get our orders right. No complaints. read more

rude and wrong after taking long time to understand order they even repeated my order back to me correctly finally but then they gave me wrong order read more

Ordered a chicken strip combo from them yesterday and when I went to throw away the coke cup today I found a rolled up ball of aluminum foil in it. I have a hard time believing it got there by accident. I'll see if I can post a photo. Needless to say I'm not coming back to this location ever again. read more

Dairy Queen Grill & Chill - Found inside the cup once I took off the lid before I threw it away. It was all rolled up into a ball about the size of a marble. - Ice Cream & Frozen Yogurt Near Me - Bloomington, Minnesota

These were supposed to be medium sized sundae's, and the hot fudge cookie is supposed to be hot and I am supposed to get a proper amount of ice cream. This was a dismal experience. The whole trip was a fiasco. This is what happens when you have teens run the show. This location is always dirty and it takes forever to get served as well as get the correct thing. This place has continually gone down hill. Needs a new manager to do quality control as well as have a staff that has pride in what they do. My daughter worked for DQ in Eden Prairie and in now way would this have been allowed by management or staff. If you want great service go to DQ in Eden Prairie, Southdale, or Ridgedale. Never go to this location. This is my last try. read more

Dairy Queen Grill & Chill - Terrible service and never the correct order. - Ice Cream & Frozen Yogurt Near Me - Bloomington, Minnesota

Come here at least once a week, staff is consistently courteous and attentive despite pretty much always having long lines in a parking lot that isn't designed for it. It's one of the most reliable Dairy Queen's in the area. Don't know which Dairy Queen these other reviewers are going but maybe they should check the address. read more

Close 20min early on a beautiful summer night??? Awful guest service and management!!!!

This location has disappointed me now for the third time, I have an allergy to raw tomatoes, onions and lettuce it's real look it up. Every time I order my burgers without the veggies I ALWAYS GET THE VEGGIES. I order through door dash I tried the customize option, I also tried typing this in on the "special instructions " area. NOPE STILL SLOPPY VEGGIES on the burger. And the bun was obviously from 2005 it was so old and crumbly. The meat was dry and crunchy .. like puppy chow. Maybe y'all should stick to ice cream. read more

Young Latin guy rn tried to serve me. My food w NO gloves. The only employee wearing them was a young lady making shakes. Then he lies to my face that he's been sanitizing but I had been watching him for about 10 min. Disgusting. Then I told him let me scratch body parts, Pat my co workers back, grab everything not food related then make food yeah no thanks! Covid is real might want to let your employee aware of cross contamination or hygiene in a restaurant read more

It is close and convenient. This place sells the crystal meth of ice cream ~ The BLIZZARD. If there are counterpoints to this, I am not aware of it from my Hitchiker's Guide to the Galaxy... Yes, I craze for it despite living in the land of the 10,000 frozen lakes...While your kids have their ice cream, you can also enjoy their amazing chili dogs. Another high recommendation: their flamoburger is amazing. read more

I used to frequent this place for my job. A client of mine always ordered a dipped cone. I've ordered the $5 lunch combos and pumpkin pie blizzard without excess whipped cream. I also like the Grape Arctic Rush Freeze aka Mr Misty freeze. The new snack melts are good. Service is good as we are the first customers at 11:00 a.m. I may stop in if I'm in the area again. Probably wait until Summer though. read more

The only reason i go to this place is because of how convenient it is. The service is super slow and workers show no signs of interest in their job. Poorly ran place but decent ice cream. read more

This Diary Queen has incredibly slow service and they are frequently out of country gravy. The drive through took 20 minutes.

The only reason I ever come here is because it's the most convenient ice cream place near my home. If you can avoid the after baseball game rush that also frequents this location and aren't stuck in line because service is super slow and don't get "greeted" by the cranky guy over the drive through Speaker who clearly hates his job, you might have an OK experience here. Drive a little further towards 169 and go to scoops. Same wait, better ice cream, happier employees. read more

Every experience at this particular Dairy Queen has been negative! Expect to wait in the drive thru for 45 minutes with only 1 car in front of you. The food is extremely low quality. The employees are extremely rude and disrespectful, customer service is not even a thing here. My most recent amazing experience is ordering door dash from this location. My dasher contacted me to let me know she was being told by DQ that my order was not confirmed even though I had a receipt and the order went through. After this DQ never produced the food to Door Dash. DQ later said the dasher was never even there. I along with the dasher attempted calling DQ, unfortunately they would not answer the phone. It is extremely unfortunate upper management/district management does not care about customer experience or quality of food at this location. I will drive out of my way to a different location. I will never go to this location again! read more

Many times we have come by the service is terrible! Dirty restaurant, to few workers, bad mgmt. No please for my money, no thank you for stopping in, no offering napkins, poor detail to orders and teens get preferential treatment over other customers. I'll be going across town for my DQ runs. Go elsewhere! read more

they got my order wrong at the drive thru. I ordered a Grilled Chicken sandwich and to my surprise on my way home, I could smell cheese and I thought to myself "The Chicken Sandwich doesn't have cheese on it", so I looked in my bag and there was a grilled cheese. I went back to DQ and told them I got the wrong order and that I had ordered a Grilled Chicken sandwich. they took the grilled cheese and I got the sandwich I ordered. now this wasn't the problem. the problem was that the chicken sandwich they gave me was in fact terrible. it was rock hard around the edges, was cold and unseasoned. will not be eating here again. tl;dr food was terrible, like rock hard chicken read more

Dairy Queen is a RIP OFF! $15.25 for two small hot fudge sundaes and two small blizzards! Going elsewhere!

Great service and above average fast food. Best lunch deal in the town.

This was the worst DQ I have ever been to. It was a disgrace to the DQ name. It took 20 minutes to get through the line. THE LINE WITH ONE PERSON IN IT!!!!! Then when it was finally our turn, it took them 15 minutes to make two blizzards, but two blizzards wasn't out order. So they stick the blizzards out the window and one falls out of the cup. IT FALLS OUT OF THE CUP!!!! Then it took them 20 minutes to make our original order (2 hotdogs and an onion ring). So we finally get out hotdogs and they are cold, the buns are soaked with ketchup, and the cheese wasn't melted. They said that the onion rings would be a minute and they took like 15 minutes to make, not to mention there were like, THREE ONION RINGS IN THE WHOLE THING!!! There were no napkins and I'm never going back. read more

I only go here because it's the closest location to my home but I get mad at myself every time. The service is the slowest I've ever experienced at a fast food place. If there are only 2 cars ahead of you in line it will still be 20 minutes before you get your order. You can never get the blizzard of the month because they never have enough ingredients. I've never been able to get gravy with a chicken strip basket. I honesty don't think they ever have it yet still advertise it. It's more and more frustrating each time I go. Everyone else is saying the same thing here yet nothing gets better. I wouldn't suggest giving them any business. read more

Let's just say don't go here. I used to work at this location as a first time job when I was 16 years old. Horrible working conditions were met. Seriously I think we failed health inspection like twice when I worked there. We found fruit flies in the Orange Julius and flies in general all over the building. The staff is poorly trained in and all the managers seemed to do was drunk, smoke, or watch football in the back office. We even had a manager at the time have sexual misconduct with a younger employee in the office and freezer of the workplace. I recommend going to the location on Lyndale because at least you know you'll be getting ice cream that isn't melted when handed to you. I left due to bad working conditions and management. Customers deserve better! read more

Stopped here tonight to grab a quick treat. Went through the drive thru and waited way too long to get our 3 ice creams. When we got to the window the employee didn't even know which order was ours. We ordered 2 dilly bars and 1 large dip cone. The employee running the drive thru was not friendly and he was taking orders, handling cash and we watched as he made our dip cone with out putting on gloves or washing his hands. We were disappointed when he handed us the cone with his hands all over it. We didn't go inside but what I could see from the drive thru this location was an absolute disgusting mess. We won't go to this one again! read more

The worker named Becca was super resourceful and respectful. As a mom of 3, it's awesome to be greeted by friendly employees when i'm trying to handle my kids as well. Nice job DQ! read more

Probably the worst DQ in the state. Continuously bad service from the staff including the management. It shouldn't take 20 minutes for a blizzard. And it wasn't really busy. The manager has no clue how to lead the teenagers. One girl duplicated an order twice and threw away her mistakes. While my daughter waited for that same blizzard. I will go out of my way to go to a different franchise. The whole staff needs to be fired! read more