The inside dining room is closed so only the drive thru is open. We tried going through the drive thru but we were told they are only serving hot dogs! If this is all they have then they should just close down until they can solve the problem(s). We won't be back as there are many nicer restaurants in the area. read more

This place was hopping when we stopped to get some ice cream to cap off our evening. I was absolutely floored with how early places close in this beach town, especially on a weekend. But luckily for us DQ was open and our sweet treats were quite good. We were served pretty quickly in spite of how busy they were which I appreciated. read more

Dairy Queen Grill & Chill - Hot fudge sundae - Fast Food Near Me - Venice, Florida

Pulled into the very long line on Friday March 1st around 8-9pm. When I get the chance to order a small fudge Sunday I was told there is NO fudge not even to make peanut buster parfaits! Say what how can this be possible Fudge is a staple food item for DQ, 20mins of waiting for nothing, EXTREMELY DISAPPOINTED! read more

Boy taking the order was fine asf gave him my snap still waiting on an add....but anyways food is amazing im just confused . they said they couldn't do the brownie batter but they could do choco brownie extreme ??? hello. there's brownie in the choco brownie extreme. read more

I really love their fries and tenders with ranch it's so good every time!! The toast is very very tasty!!! The ice cream is pretty good pure dairy! Customer service is friendly and they fix orders asap to their attention! Pretty clean and solid. read more

Dairy queen is one of my favorite places to go. I have a handicap brother in law . I ask him where he would like he always picked Dairy Queen.I would love to attach a photo , but he passed away read more

Since the first time I had seen this location and it was closed I decided to give them a try. There were 4 people in front of me when I got in with my toddler with 1 person running the registers. I ordered 3 of the mix and match specials as they would be a good set of options for everyone. Ordered and it took over 12 minutes to get it out to us. During this time frame an older worker who smelled like onions or something was hovering around me and the baby saying she had nice eyes and trying to touch her. I kept her at a distance and we kept moving around the restaurant. She kept asking if she wanted a mini blizzard to which I'd said no to already. After a few more rounds of this i relented and said what ever. She went to get it and comes back saying you need to pay for it. Meanwhile she pats my kid and tried to kiss her hand. Here I was thinking that it was just a small cup like a sample. I go and pay for it and it's $3.99 while the small is $4.99. WTH! I should've just left without it, but the kid had already seen it and was wanting it. May or may not go back and hope the wait isn't long. Let your employees know keep their hands to themselves. read more

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I stopped at this location because it is near my doctor's office and I just had an appointment. It was rather busy, especially the drive-thru, so I parked and walked into the store. There were 4 others at the counter making their orders for take out. The line moved fast. When it was my turn, Timothy was behind the counter and rang up my order for Dilly bars and Peanut Buster bars. He was friendly, fast and efficient. He told me to have a great day as I paid and exited this store. I will come back to this establishment. read more

Typical Dairy Queen. We did the 2 for $4 for a quick bite. My wife had the Pretzel sticks with cheese and I had a Cheeseburger. Pretzel sticks were excellent. The cheeseburger was good. We then had ice cream. Love Dairy Queen. Always happy to find one in my travels. read more

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Not sure they were understaffed, but waited forever for my meal. Thought it was not the cleanest in the cooking area.

I went thru the Drive Thru & ordered the double cheeseburger with onion rings and wanted Ranch instead of ketchup. When I got my order, I was told " we charge extra for the ranch". That is NOT good customer service since I am paying for a whole meal and should be able to get any condiments or dressing for free to go w my order!! When you go into restaurants and have a meal or a large salad, you're not charged extra for the dressing! Its not the price, its that you are cheating the customer. Also, they were so busy chatting, they didn't even give me napkins! read more

We ordered Blizzards for dessert. After ordering we were informed that they only had chocolate ice cream, whatever. We got the blizzards and they were all melting... we had to drive home fast to get them frozen because they were all liquidy. read more

Issues with the delivery services almost every single time they cancel my order I order frequently for my parents & myself and it's been canceled so many times I'm just about ready for another place and I'll girt it myself this is ridiculous and frustrating for no apparent reason read more

Absolutely the most spectacular meal I've ever been served and had the privilege of eating. It was like fine dining but fast and cheap. I was served by an incredibly sweet and hospitable young lady named Kayla. She helped with all my needs and even assisted me into the handicap stall when I needed help. The atmosphere was great too. I have vision problems so it was nice that the restaurant was bright and clean. #awesomesauce read more

I spent 25 minutes in the drive thru tonight only to find out Dairy Queen was out of ice cream. I then had to spend 5 more minutes in line in order to get thru the drive thru. it seems to me you could have done a better job informing your customers of your issue before being trapped. I feel this is poor customer appreciation and I should receive compensation for my time be wasted. This is for the store on Venice Ave. in Venice Fl. read more

Ordered 2 small Heath Blizzards, received 1 & one partially filled cookie dough blizzard. 2nd time in 2 days waiting in horrible line while customers in front wait for food. The rest of us cannot move or I would have gotten the hell out of there. Terrible way of doing business all around. Get it together read more

Yum! Good, clean, and blizzards were on sale! Very friendly, well staffed, spacious inside and out.

Rude employees & management that exhibited a total lack of common sense & customer service courtesy. During a sudden downpour the inside of my car became drenched while attempting to place a large order- after my initial item I said I'd finish my order at the window. The girl & her manager said they do not take orders at the window- I had to persist & call back the manager for to inform the "trained" non-thinking employee that she could take the rest of my order after all. They lost out on the food portion of my order due to their attitude, which would have been an addl. $50. At the time of my order there was only 1 car behind me, by the time I finished there were 4 more. Unfortunately, this is not the first time we've experienced poor service here. read more

Went inside the DQ to eat. Food was good, but every table and surface including the floors and the red trays to bring out your order were filthy. The red tray had ketchup caked all over the sides from a previous customer. It looked as though no one was assigned as janitor or table cleaning. Everything was sticky and where you can see the area in the back, there was food all over the floor. It looked like the floors and tables had not been mopped in WEEKS. An employee said they were very busy, blah, blah, blah. Unhygienic in all dining and cooking areas. read more

Won't be returning. Canoe for a quick bite + some dessert.... but the food was not good at all, cold. The worst part was the dip cone tasted burnt??? I'm not sure how or why but the chocolate dip cone is usually my favorite item at DQ, but i will not be back to this location. + the service was less than adequate. read more

Excellent site with both food and ice cream. This review is strictly for the ice cream for we did not eat any food on this visit. I loved the custom blizzard I requested and it was done exactly as I wanted. The service here is excellent. They actually ask you if there is anything else you might like. Imagine?!? So, yes it is far for me, but I might make this one of my stops when that DQ urge hits. read more

A great DQ (but not the absolute best DQ I've ever been to, hence the deduction of a star). Every time I've stopped here I've consistently received great service and great ice cream. On my last stop, we ordered ice cream treats only: shakes, cones, ice cream blended drinks. Each was superb. All were delivered quickly and exactly as ordered; each was very tasty and oh, yes, quite refreshing after a sizzling day on the beach! Conveniently located with ample parking and very friendly employees, this is the spot we hit after our day at the beach prior to a nearly hour drive south to our home location. We've done it for years and we'll continue to do so in the future. This DQ satisfies and pleases us every time! read more

The service was absolutely atrocious. There was an old man in the kitchen screaming and yelling at the poor teenage workers. He has a rat tail and a disgusting "coke" fingernail. He came over and when he took my order, he was very rude asking "what do you want". I can put that aside, but the food took forever to arrive and when it came out it was cold and my meal was wrong. I asked for no ketchup and no cheese on my seven dollar meal deal burger but it came with ketchup and cheese. While me and my husband were waiting for our food, we could hear the man yelling at the other workers. He was really picking on this one girl with the red hair and pigtails. He was yelling at her so much I could hear it from across the store. She was working the hardest out of everyone too. I'm only giving this rating two stars instead of one because she was trying her best and working very hard. Overall, my experience was horrible and I feel so sorry for the people that have to work in this environment. read more

This is a very poorly run DQ. The floor is sticky and dirty, and the service is slow, (the young man totally forgot about my order). He left me there waiting a long while so I had to ask for the simple plain medium ice cream cone. So bad... Also, two employees that served us didn't have their masks in place. On another visit, the young woman at the drive-thru pushes her head out below the plexiglass barrier (so much for the barrier) and tells us stuff that has nothing to do with our order. Not impressed at all. Luckily, the food is typical yummy DQ food. read more

This is the cheapest place on the planet. Up charge you for just asking for whip cream on a Ice cream sundae. Their banana splits are anemic as the plastic bowl wasn't even filled with ice cream. Also their employees need some serious training on how to speak to customers. I guess cherries are on the endangered species list as you will never get one from this DQ. The only nuts (walnuts) they have are behind the counter. Very bad experience. read more

I went to Dairy Queen to grab some lunch and we ordered and i gave my card and got our food and the woman who handed me my food walked away without giving me my card back I had to knock on the window to get someone's attention in the guy who came to the window automatically had an attitude and said " what do you want bud?" and all I said was my card back? " . all i have to say not.goin.back. read more

Any place of business serving food with visible mold on the air vents gets a 1 star. I guess the water stained ceiling tiles are for added effect. Seriously guys, that's gross and unhealthy. You have no right asking for 5 star reviews when you leave your store in this condition. It's also not my responsibility to notify you to look up at the ceiling once in awhile. read more

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Waited in the drive thru for over ten minutes with no cars in front of us. Then got to the window and two young males were hanging out talking . And we're more interested socializing with each other. We ordered two blizzards and waited additional ten minutes while they carried on with a conversation. They finally handing my husband the blizzards and one was the new pumpkin one and it was completely melted and my husband asked him to re-make it and he told my husband it was totally ser able with an attitude! We were so annoyed and disappointed my husband told him to keep it and he just laughed with his co worker ! Horrible service and will never go back to this location again! Clearly no manager on duty or anyone providing customer service !! read more

I came in for a quick bite to eat and a treat this weekend after a long day at the beach. The food was average but the ice cream was phenomenal. I ordered a Oreo blizzard, I very much recommend. Although the food was alright, the service was outstanding. A young man named Aiden took my order. He was very patient, polite, and a very nice conversationalist. After I made a compliment on his hat, we talked for a bit about life, school, and about his truck. He is truly an outstanding young man and he's the kind of person that gives me hope for the future generation. read more

Ate here a few times. Ordered the chicken tender meal and a blizzard. The ice cream is always good at this location, but the food is mediocre. Chicken tenders are always over-cooked and too hard to eat. The toast and fries were stale and tasted like old oil. My guess is that the fryer oil isn't changed regularly enough. Ice cream is still good though. read more

Outstanding experience all the way around. We needed a cake for a special occasion and the management and cake designer went above and beyond! Service was friendly, they finished it earlier than what I expected, and it was a great value for what I paid. A+! read more

Dairy Queen Grill & Chill - My daughter was thrilled with this cake. Beautiful and delicious! - Fast Food Near Me - Venice, Florida

It was so good! We really enjoyed it! Very reasonable price basket meal! $5.00. Burger,fries,drink, & sundae. Burger had fresh slice tomato,fresh sliced white onion. Fresh piece of lettuce & pickle. Sundae was huge! read more

We don't have Dairy Queens where I live - not good ones, anyway, or at least not ones that are located conveniently. Oh, sure, there's that one off the 405 on the way home from San Diego. And while the signage is clearly visible from the freeway, you just never know exactly which exit to use to get there. And still, that's - what - sixty miles away? Forget it! There's a handful of others around the LA area, but mostly teeny-tiny places in mall food courts, poorly run, and never with a full menu. I found one some time ago in Simi Valley, staffed by a surly teenager who somehow succeeded in screwing up dipping a soft-serve cone. How do you screw up dipping a soft-serve cone? So I was thrilled when I saw this place. Huge, stand-alone building. Clean. Very clean. Great vintage photos of old DQs line the walls. Ya gotta love them vintage photos. Their longstanding mascot Dennis the Menace has disappeared. There's nary a reference to "Brazier." And the Mister Misty has been rechristened the Arctic Rush. None of this matters: Dairy Queen's - or in this case, DQ Grill & Chill's - charm not only remains intact; it's better than I remembered it. The food's great; the ice cream of course is even better. No review of this place would be complete without mentioning the staff: Friendliest bunch in all of Venice; possibly the nicest employees among DQs everywhere. They were, even more so than the food, the main reason I kept coming back during my stay in Florida. I presume much of the credit belongs to the friendly manager who likely put this team together. Not on their menu board, so ask for it: Peanut butter sundaes. Thanks to the gal behind the counter who recited all flavors, including the phantom ones, on an early visit there for getting me hooked on them for my stint in Florida. Delicious. Now to finally get back to the gym. read more

Who remembers soft serve. I wish I could eat more. The chocolate dip is my fave. Lunch choices and deserts plus b day cakes.

Stopped for turtle blizzard, ordered and paid for double everything and also specifically asked to blend halfway so the bottom would not be all vanilla, as happened once in the past. Well, ice cream was all vanilla, should have been caramel and chocolate. And the only pecans where on the top. Great job of turning upside down, but if the product stinks, who cares! Wish I could get my money back. read more

This was my first time ever trying DQ and went to the drive thru to get a burger, fries and try the chicken strips. First and best thing I want to say is that the young woman working the drive thru was absolutely terrific. Patient as she waited on me while I was looking at the menu, friendly and professional. She even asked how my day was going which was very nice. That said, the food was fair. I ordered a double original cheeseburger meal. The burger was kind of tasteless which was odd to me. I tasted the cheese and the bun but the burger had zero flavor. It was strange, and the consistency was not what I was expecting. The french fries were good, definitely the best part of the meal. The chicken strips were not good. They were rubbery and didn't have much flavor. Overally, I'd go back and give the place another try thanks mostly to the service I received. But I'd probably limit my visit to fries and desserts. read more

I have eaten here a couple of times and can always count on quick service and cleanliness. I have visited other DQ's in Fl And I like this one the best. Very convenient location read more

Food was poor. Burgers were cook well ahead of making the burger and were cooked to a leather like consistency. Fries were crisp and fresh. Ice cream.... Well it's ice cream. It was delicious. Go for the desert and skip the meal. read more

This my favorite DQ. I have ordered many cakes from here and they are always freshly made. Grill food is always good.

This location is always clean on the inside but the service can be hit or miss and there tends to be confusion when using coupons. The employees are generally pretty friendly but not always on the ball and can have a problem when you make a custom order or when it comes to putting lids on things. If I order something through the drive thru and it comes in a cup I probably want a lid on it because I'm driving and most likely not going to eat it right then. I don't see why I have to ask for a lid every time. Anyhow I prefer coming here to most fast food places as the prices are fair, they offer a variety of items to order including Orange Julius drinks, a chicken marinara sandwich which is actually really good, most of the food is generally decent, and the drive thru is pretty fast. I will say though that they seem to be pretty skimpy on the fries by not giving very much compared to other fast food restaurants. Definitely a suggestion. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Venice, Florida