Went to get a Blizzard treat and the Lady said they are $8.25. I said excuse me. SHE said yes its 8.25. Of course we pulled off. Absolutely Ridiculous. read more

They were welcoming at first but then the burgers didn't taste right at all not like other places I've been to then they were being rude to me when all I did was give them a coupon WILL NEVER COME AGAIN!! read more

I ordered an Oreo ice cream on 2/18. When I arrived on 2/19 nobody had it written on. I had hot food for a party. She wanted to write on it then and there. I would have happily paid over the phone when I order, nobody asked. I thought I was to pay and pick up. I believe this was the manager. She was short, plus size, wore glasses and a ball cap. i would love for management to watch the video. I told her she needed to work on her customer service skill. She told me I need to work on my attitude. Yes, I was very upset an annoyed that I paid $32 for a cake that wasn't even personalized and she had NO APOLOGIES. read more

This is the slowest drive thru Dairy Queen in the world. It seems like they have enough staff. It must be some type of management issue. (Not knowing where to have people working) read more

I ordered a peanut butter cookie dough blizzard with extra cookie dough, which I paid extra for. Nearly $6 for a medium. There were FOUR pieces of cookie dough in the entire cup. Oh yes, I counted. The one on Queen Street actually hooks you up when you ask for extras. Even a regular one should have more than four crappy little pieces. Never again. read more

We stopped here for dessert after having Chinese. It's pretty standard Dairy Queen fare; ice cream goodies and burgers/hotdogs. We must have arrived at their rush minute, because the drive-thru was backed up behind a truck that had a large to-go order and was having trouble making himself understood, so multiple repeats appeared to be necessary. While normally not a problem, the large order caused a significant backlog at the drive thru, which caused the line to extend well out onto the street (at one time, there were 7 cars in line), and it's on a narrow street, so you're at risk of being hit by passing traffic. This is going to be a problem for them. They get credit for being mostly on the ball, but it does come down to teenage employees, so getting it right quickly isn't top of their list. TL;DR: if there's more than one person in line, give this one a miss. Food and ice cream is ok, but they gotta do something about the line and how it's handled. read more

This place has quick friendly service. I love these kids! Food is fresh and made to order. Inside is clean and I'm always greeted with a warm smile. read more

I love this Dairy Queen. The new remodel is very nice. The food is always freshly made. The ice cream is always great

I seriously love all Dairy Queens, but this one is my personal fav!! Now with the remodel it's even better. So many great memories at the outside seating area. Really, I just love this place!! read more

If I could give zero or negative I would. Went in to get a birthday ice cream cake and got ripped off. When I asked the girl who rang us up, she looked dumbfounded and said that's what we do. She didn't want to get the Manager either. There was also another lady working preparing someone else's food without gloves, I will never be coming back! read more

Dairy Queen Store - the receipt for the cake - Burgers Near Me - Martinsburg, West Virginia

We went though the drive thru. Asked for chocolate covered in chocolate dip in a dish. When we got home realized it was vanilla. The blizzard fell at the drive thru window during the blizzard test. Also got a side salad, and that came with a bug. The lettuce needs to be washed better. read more

Dairy Queen Store - a close up of a salad - Burgers Near Me - Martinsburg, West Virginia

Gotta tell ya - every time I go there the help is worse and worse. Tonight: Drive through (and I'm shortening it some) Me: I asked for a Triple Chocolate Brownie with extra chocolate and a small Coke. Him: So you want a sundae? Me: No, a Triple Chocolate Brownie, with extra chocolate. Him: What size Blizzard do you want? Me. I want a Triple Chocolate Brownie with extra chocolate. Him. OK. And a Medium Coke? Me. No, a small Coke. Got to the window (only one car in front of me - they were not busy) Him: A triple chocolate brownie. Me: With extra chocolate, right? Him: Yes Me: And a small Coke? Him: Oh, I'll add that. I paid, he put my money in the drawer, forgot the change and had to get a key to open the drawer. Waited a couple minutes, little girl comes from the back and hands him "One Triple Chocolate Brownie" Me, leaning into the window to her: With extra chocolate, right? Him: Put some extra chocolate on that. She does, hands it to me, window closes. Me: Knock on window. Her: Yes? Me: I have a Coke coming Him: He turns, gets the cup and serves up a Coke. This is not unusual for this place. Last time I was the only customer - walk in, nobody in drive through, and it took me 10 minutes to get a small Blizzard. I know it's min. wage, probably part time and all that, but sure does help me decide if I really want to go there or not. Usually "not" but my wife wanted the desert. Takes the fun out of it, that's for sure. read more

I have gone to this Dairy Queen for years because of how close to home it is. But the numerous amount of times I have received disrespect from multiple employees is absolutely ridiculous. It is always the young high school/ college employees I get the disrespect from too. I would so much rather go to the DQ on the other side of town. read more

Love it. Best Ice Cream in all of america. Better than ANYTHING I have ever eaten on the planet. And I mean anything. Better than olive garden or dinner with the king. read more

I was enjoying my family day when we came into Dairy Queen. The very first and only person to acknowledge we were there picked her wedgie and continued to touch food without gloves on or washing her hands. One of the girls there had her hair up in a messy bun and had no customer service skills at all. She rolled her eyes and was texting while we were waiting for our food. While waiting (we almost walked out) we heard the employees cursing. I have a seven year old boy. Not okay! We left and won't ever return until those girls are gone! I think one girl was Kayla or Katie. read more