The customer service here has always been great, esp. compared to the new boba place downstairs who…read moreare always rude (won't name names but iykyk). Today we had Jesus who was super helpful with the drink options I had questions about. Huge kudos to management for hiring great people!

Absolutely terrible the way you guys run your business. The first time we tried you guys we ordered…read moreon the kiosk and there were no large cups available. Luckily the barista was nice enough to make our drinks x2 because we missed the sign above the kiosk saying "No Large cups". It was our mistakes for missing the note, but who runs a business and runs out of cups? The second time we passed by like ooo okay there's no sign they have cups, we were told no drinks except green tea. The way it looked was things were cleaned up ahead of time and nothing was able to be made and the mall closed in like an hour. Just shut the whole day down then, the way we were yelled at when we walked up instead of just saying "hey we apologize we only have green tea available" but no it was "We only have green tea." as she was on her phone like we interrupted her. The third and last time we will ever interact with this business was through UberEats. The store decided to cancel on their end because they ran out of aloe vera. Make that make sense. Not only were we not contacted, just make the drinks without aloe vera and be done, nope they decide let's just cancel the whole order, that didn't show up on my end. So you're telling me to cancel so I can get charged? Ha, you think I'm stupid? Absolutely not. If they supposedly canceled my order I should see that on my end, nope they claimed it was UberEats' fault. Huh? My order is still active on my side. Two poor drivers who were super sweet had to deal with them. Disgusting. Honestly just shut the whole place down. Chagee opened up and there's a new boba spot coming soon. I'll visit them. Don't waste your money here. Awful business practice. Terrible way to run a business. Fake syrup flavors anyway.

First time at Wonder Cha Tea Place and this spot has now been added to our favorite go to milk tea…read moreand specialty coffee drinks thanks to my brother who took us here and highly recommended the place. Wonder Cha Tea Place provides both excellent customer service and delicious milk tea and specialty coffee drinks. We enjoyed our visit at Wonder Cha Tea Place as it's a really cool Anime inspired cafe. It's actually one of the best ones we've seen in LA. When you look at the art on the wall it basically tells a story. So neat! Inside, there are tables and chairs available for seating. This cafe is very nice and welcoming. The staff is also very sweet and welcoming as they greeted us as soon as we walked in. During our visit we ordered the Tiramisu Duo Latte, 3 Ube Plus One and the Grape Fruit Shaped Ice Cream. We loved the Ube Plus One as it wasn't too sweet and you can still taste the espresso with a hint of ube. The Tiramisu Duo was also on point. It tasted like the tiramisu dessert yet with a hint of espresso. Our child enjoyed the Grape Fruit Shaped Ice Cream. Our child said it was yummy. Thank you to sweet staff at Wonder Cha Tea Place and we can't wait to come back and try other items from their menu.

Went here for the first time today and was so happy with my drink! Love their options for both tea…read morechoices as well as add ins. I got the hojicha tea at 50% sweetness with boba and salt cheese foam and it was absolutely perfect. There's a handful of places to sit and enjoy your drink, including if you want to stay for a little longer to work. Parking was fine when I went (midday during the week)- plenty of available spots, though I imagine it could be hit or miss on availability depending on when you go. Looking forward to going back and trying more drinks!

Ordered catering for an event and the milk tea at 50% was delicious! Quite strong tea in there but…read morewas yummy and had the perfect balance of sugar and milk. Service was excellent in communicating with us and hand off. Great packaging with no spillage. They also threw in some adorable goodies and cards! I didn't see the actual restaurant so have yet to go visit :)

More like a 3.5, but I'm rounding up, since a lot of this is bias comparing it with the several…read moreNorCal locations that I've been to. I'm a HUGE fan of the NorCal Ume Tea locations. Every time I visit, I always make sure to visit once, if not twice. Super affordable boba, cute cafe with lots of cute merch, AND they have food and snacks. How can you beat that? When we were in the area looking for boba, I saw that there was a Ume Tea nearby (there's only 2 in SoCal), so my friend and I decided to stop by after our visit to the Milpitas location. There's a decent amount of parking in the plaza, but it can get quite busy given the area and the amount of businesses, but you can always do street parking and walk over. It was quite busy for a Sunday afternoon as there were lots of pick up orders and others ordering form the kiosks (they have 3 if you count the tablet on the counter) and waiting for their orders. It's a narrower location with no public restrooms (at least if there was, it'd be behind the employees only door, but I didn't ask). There's some merch on the wall, but not much of it sadly and 1 small statue for photo ops. There's seating, but since the shop is narrow, they're more like benches with small tables. Here is where, I think my bias comes out a bit, the merch here was some left over collaboration merch and some bags and cups I think, but NorCal had several different kinds of plushies, a perfume block, other air fresheners, stickers, plushies, etc. They NorCal locations also had way more for their food/snack menu like fried baby octopus (my favorite), bento boxes and much more (also in terms of how many different types of drinks that they have). It might be because NorCal is the California originator or because each franchise owner has different choices in what they have, but it wasn't as mind blowing. I get it though with raising costs and the limitations of space that they have. I got a passionfruit mango green tea with lychee jelly, 50% sweet (I'd go lower next time since it was pretty sweet) and less ice. Pretty refreshing for a hot summer day. Friend got a purple sticky rice milk tea, 70% sweet. Not bad, and didn't skimp out on the purple rice. Flavor is middle level milk tea. Not bad, hits the spot if you need it, but not mind blowing. I don't think I'll go out of my way to go to this location again, but I might try the other one. My friend and I were having a conversation about this, but maybe Ume Tea didn't enter the 626 BOBA WARS as with how limited they are compared to NorCal, the competition would be much too fierce, but it's so obvious how much the community and locals love them here.

I really liked: Taiwan oolong milk tea…read more Ube creme brulee Egg tarts The Taiwan oolong milk tea is excellent. The boba is perfectly chewy and flavorful. The ube crème brûlée flavor is light but smooth, a subtle treat that pairs nicely with the tea. The egg tarts are outstanding. Perfectly sweet with a silky smooth consistency that makes them a must-try #goodeats item. Really sad this place is closing down at the end of the year. Definitely a better than average bubble tea shop. Service is pretty normal, and the space is small. Most people get their orders to go, but you can sit if you want. The interior feels like a renovated small Starbucks. No restroom, so plan accordingly.

There's two kiosks to order at when you enter- the order is made quickly. I chose the Cream brûlée…read moreThai milk tea with boba. It's sweet, creamy, and cold with the boba warm and chewy. You can change the sweetness level, ice level & choose toppings you want in your ord Parking- street parking or nearby parking structure

I love this place and I will always go back, full stop!…read more It is genuinely always packed -- there have been times where there are what feels like 100 people ahead of me in the queue -- but somehow they still make the drinks so quickly. And it's not just fast, it's consistent. Every single drink comes out exactly the way it should, which is honestly impressive for a place with that kind of volume. My go-to is the mango sago, but I also love the guava milk tea. It's legit so delicious and I have a hard time choosing between the two every time I come in. If you see a line, don't let it scare you off -- it moves way faster than you'd think!

You can usually never go wrong with HeyTea. The price is typically a bit higher, but the brand…read moreprides itself on high quality tea and fresh fruits. The line can be insane, but we somehow lucked out and there was no wait on a Saturday ~6 PM. This was my first time at this location, and while it was fun being in the middle of Beverly Hills, the drinks and service weren't what I expected. The staff was fairly impatient (despite us being the only customers in the store) and seemed annoyed to provide recommendations to my family who had never tried HeyTea before. We got 5 drinks: triple matcha, brown sugar bobo, king jasmine guava, coconut mango boom, cloud jasmine. All but the king jasmine guava were either bland or extremely salty. The king jasmine guava was easily the best drink we got, but it had mostly a guava taste and very little jasmine. I've never had this experience before at the other locations, so I want to assume they were just having a really off day... All that said, it's Beverly Hills. Even the most popular places can be hit or miss depending on the day. While I was disappointed in this visit, I wouldn't mind giving it another try if I had a craving and was in the area. There's a few stools to sit on, but this is mostly a grab and go spot. Note on parking: there's some street parking in front of the store, but it can be tough to find an empty spot. There's a couple paid garages/lots on the block, and we were able to get free parking since we were there after 6 PM.

It was our first time at Boba Guys. The 3 specialty drinks we ordered did not disappoint. Excellent…read morecustomer service at this Boba Guys location. As soon as we walked into the shop, we were greeted and asked what we would like to order. The 2 young gentlemen made suggestions and informed us of Boba Guys, popular drink orders and what customers label as their favorite specialty drinks. This fist time visit we ordered the Strawberry Fields, Dirty Banana Milk and Ube Latte. All 3 drinks were delicious and not too sweet. Strawberry Fields was yummy and you can taste the strawberries yet it's not tangy. Dirty Banana Milk was excellent and has such a unique taste. The banana flavor was great and wasn't overpowering the latte. Ube Latte was delicious. You can taste the ube syrup and not taro. We can't wait to come back and try other food items on Boba Guys menu.

Not the greatest boba place in terms of actually milk tea flavor, value, and taste but they do have…read moreunique flavors and their boba is decently cooked, consistent, and chewy. I have never had old boba at any of their locations in the Bay Area/Sacramento. They are always coming up with new flavors along with their original ones that sound interesting enough to want to try. Since it's within walking distance and the only boba place at the platform it has a niche place in our boba rotation.

I want to give this place 5 stars because service and matcha were great, but the tea is not strong…read moreenough. The workers were the best part of the experience. So positive, friendly, and offered swag which was very nice of them! Both drinks excel in very good matcha, but both failed in the teas. You could only get a light taste of Jasmine or Peach Oolong which was disappointing. Also, for the price they only have small cups, making them expensive. Overall, work on your tea strength.

this is the second time ive been to chagee, and it again has been very watery tea. i dont…read moreunderstand the hype. if this is your last option then sure, but i truly dont enjoy the drinks here. mainly because its very watery, even with less ice.    i got their black tea, and it tasted like water with a hint of tea. Maybe that's just the flavor style this store is going for. if you like very light drinks, this is a good store for you. however, if you like flavorful drinks, i recommend going elsewhere.    beautiful interior and exterior. this minimal seating inside and outside. this is inside the westfield century city mall. the cashier was very nice but the wait for the drink was so long.

I ordered the classic Sunright Boba Milk Tea, made with Ceylon black tea and their signature house…read moremilk, drizzled with brown sugar syrup and topped with brown sugar boba. I adjusted the sugar level to 75% with less ice. My friend got one of their limited specials, the lemon Yakult with tea jelly. It was a bit tart, but right up her alley. She also enjoyed the refreshing tea jellies. I also enjoyed the interior decor with the yellow color scheme that gives the space a cheerful, welcoming feel. Ordering was very easy using the two kiosks near the entrance, and the drinks came out quickly. It's a to-go-only spot and unfortunately doesn't have indoor seating, but it's great for a quick boba run.

My favorite drink from Sunright Tea Studio is Ceylon milk tea with agar bobas. Tea flavor is bold,…read morecreamy, and subtly sweet. Strong tea flavor is prominent in this drink and that's why it's the best. I chose agar boba because it's chewy and it does not get softer while sitting in the milk tea for a long time. I also ordered their cheese foam before and it elevated the bold flavor of Ceylon tea with sweet and salty topping made from whipped cream cheese foam. DELICIOUS. Sunright Tea Studio is one of my favorite boba tea spots I always go to.

Was craving some late-night boba and was glad 3CAT was open! I tried the Mochi Barley Burst (less…read moresweet), and it was so yummy. It's a black milk tea with soft mochi topping and a barley popping boba, which make for such a fun texture! I love anything mochi, so this drink was perfect! You order at one of the kiosks, and service is pretty fast. There's limited seating, but it feels more like a grab-and-go boba spot. There's also a parking lot attached to the plaza, which is convenient, although it seems like it can get pretty busy during peak hours.

Boba Upgraded! The Mochi Barley Burst Is an Absolute Must-Try…read more 3CAT Handcrafted Beverage has become one of my new favorite boba spots! This is a tea-forward spot that makes all ingredients and toppings fresh from scratch daily. Their most well-known unique topping is the barley popping boba. They use a real-chewy highland barley grain that gives off a nutty, earthy and milkdly sweet pop that makes for a unique texture. The fan-favorite drink is the Mochi Barley Burst which pairs a floral black milk tea with the popping barley and fresh handcrafted mochi. The tea does not have any artificial syrups and uses an organic milk with a bold tea base. The handcrafted mochi is super fun to have with the popping barley because it is pillowy and velvety. Make sure to mix it well together, so you can enjoy the whole drink for all its features. I like the ambiance of the shop. It's a smaller shop with some seating area. You order your drink at the self-service station. There's quite a few staff working to make the drinks, so we got our drinks in less than 10 minutes. I adore 3CAT and I would highly recommend visiting if you haven't already!

Good news: large space, fast service, super affordable drinks…read more Kinda mid: the drinks themselves are completely ordinary. Lots of places out there now put extra effort into sourcing their tea, how they brew their tea, how they present your drink... None of that here. Don't let the modest rating fool you. Sometimes you just want as big a cup of milk tea as you can get for your money, and to that end, Refresh by Ekkamai, while a throwback in experience, hits the spot.

This used to be a favorite place for Boba. But we just had a really bad experience. Very grumpy and…read moreunfriendly girl working there. Got our order wrong, over charged us and I think she didn't make our drink right when I asked them to remake what we ordered. Never refunded for the over charged items. It tasted weird, I was afraid to finish it and threw it out. We were polite and patient, I even gave a tip up front. Maybe she was having a bad day. But that's not our fault, no reason to treat customers like that. The phone did ring at one point, it was mostly ignored. The rudeness began well before it rang. Also we had to hear her complaints to her colleague after taking our order. The experience was depressing. Probably won't be coming back for a while. If ever