This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

I have been a customer for five years. They offer outstanding customer service and operations,…read morereasonable prices, and a very personable staff!

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Answered the call immediately and did everything to get us someone asap...tech Neil was here in…read more30min. Didn't gouge us and was done in 30min. AC was blowing hot air and it was 115°....highly recommended!!!

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

I highly recommend ABSOLUTE AIR ...STILL!! I've been their happy customer for years ...always have…read morePre-Fall and Pre-Spring Check ups and the rare special visit...MY A/C was well over 20 years old and the 116 degrees for days recently finally took it's toll, but I felt totally CONFIDENT that not only would they do a great replacement job, but that I can totally count on the quality! WHAT A RELIEF TO HAVE PEOPLE LIKE THIS ON BOARD! THEY also cared enough to bring portable A/C unit so I could survive the couple of days to get great NEW A/C in. I also really like all of their Team.. GOOD, HARDWORKING, RESPECTFUL MEN. FAIR,TIMELY, GOOD PEOPLE!! PS THE ELECTRICIAN they recommended was Terrific too!

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

First Choice has installed new air conditioning on both of my two rental units. They are always on…read moretime. Their technicians are very professional and friendly. The owner has come out twice to make sure the project will b e complete smoothly. Prior to purchasing a new A/C unit from First Choice, we had tenants come out and the A/C failed. First Choice sent out a technician that afternoon and figured out a work around until we could get the new unit installed. We nothing but good things to say about this company.

First Choice installed a new Amana HVAC system in 2018. We have had their annual service plan since…read morepurchase. Techs come out in spring (AC) and fall (heat) and service the system. Every visit has been professional and technicians arrive as scheduled or call to announce ETA. Company has been outstanding regarding service and communication.

We continue to have outstanding service with NexGen HVAC & Plumbing. They have installed 2 of our…read morenew HVAC systems, a great affordable mini-split in the garage. We also had the team install a built-in filter system to avoid having to change those flimsy fiberglass ones every other month. And, then we paid for the service plan (very reasonable). Every six months, on the spot, they follow up w/ me about scheduling. They do outstanding work. Leo, Daniel, and all of the professionals that provide service are respectful, thorough, and as I have said in other postings--patient. You do not get that attitude that you get w/ some businesses. What I very much respect is the promptness in addressing issues. Leo and the team quickly respond. I know that when I call, I am going to speak to someone, and the individual (be it Leo or Ed) quickly get me scheduled. There are none of those insane auditory wait/holds--they are on their game. I will add this one in closing--When we looked at replacing our HVAC system, we had three businesses provide estimates. I am not going to "throw shade" at two of them--but let me say. . . they were "cra-cra" on their estimates. Leo sent a professional over who discussed options--there was none of that crazy over-the-top pressure sell maneuvering by the other two. I will offer a word of caution on one--no name mentioned. But if an HVAC person starts trying to sell you insulation--run. We had one actually tell us we had no insulation above our garage--guess what? Spoiler alert--we did. Again--if you want to streamline your HVAC needs-- NexGen HVAC & Plumbing will have your back--and keep you cool:)

Signed up for the monthly plan , made appointment, was confirmed for 8-11, was called around 10…read morewas told it was rescheduled for tomorrow 3-6pm , wtf , now by dogs are suffering from their mistake of overbooking and you have NO PRIORITY like they tell you . Nextgen - you DISAPPOINTED US , now we are suffering more for a lie Bye- your phone people need to LEARN how to talk with customers- you messed up my appointment and I should call back to see if anyone cancelled - this is the stupidity of an uneducated customer service person , Ai will be a lot better then this mess -You should CALL ME if YOU FUCKED UP - Customer Service !!!! Duh Was I drop today since I am NOW part of your monthly guarantee income ? Wow - just surprised how aweful Customer service is getting with companies

Half of our A/C went out yesterday, they visited yesterday afternoon, and just finished a great…read moreinstallation of our new unit a couple of hours ago today. They were very knowledgeable and wonderful to work with. They worked in 113 degree weather out side, and about 135 degrees in the attic! The presentation, inspection, and proposal by John Daps yesterday was low keyed and very informative- and turned out to be $10,000 cheaper than our previous proposal- and he had his crew here by 9:00 AM. Zeke, Arron- and I'm sorry I can't remember the other member- were fantastic- they explained everything, very efficient- and got my cell App set up to interface with the new Control module. They cleaned up everything and hauled all of the old equipment from the Attic and outside away. I don't usually bother making reviews- but Next Level earned it! Skip Yazel

Next level has gone above customer service...I've had questions about monthly costs lately and…read morethey've been helpful to schedule maintenance on our new unit to ensure it's running properly and efficient...thx you Leo for the help. Please everyone I recommend next level air in palm dessert area

Family owned and operated business providing very fair pricing and outstanding service. Air Plus…read moreinstalled our SEER 16 HVAC system including condenser on roof on July of 2021. Did the entire job in one day start to finish. It's been the best system, and we have them service twice a year to keep it running efficiently.

Outstanding HVAC Service - Jose is a Lifesaver!…read more After four days of brutal Coachella Valley heat with no working A/C, I was desperate. My electrician had come out to diagnose why the fan on my A/C condenser wasn't turning on--even though there was power getting to it. Despite their efforts, they couldn't get it working. Last night, I called Jose--and I am so glad I did. He showed up right on time, dressed professionally in a company-logoed shirt, and immediately got to work. Within minutes, he accurately diagnosed the issue, checked the Freon levels, inspected the entire system, and got the fan running again. I couldn't believe how quickly and efficiently he resolved the problem. Thanks to Jose, I finally have cool air again--and a clear mind! I'll be using him and his team for all my HVAC needs going forward. Friendly, professional, knowledgeable, and fast--this is the kind of service that's hard to find these days. Thank you, Jose!