Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

My Silvia decided it no longer wanted to start, so I had it towed over for a diagnosis. Since it's…read morea 26-year-old imported Nissan Silvia, I was expecting a headache trying to figure it out and find parts. Nope! These guys diagnosed the issue quickly and had the parts I needed ordered in no time. Steve and Mike were awesome to work with--honest, knowledgeable, and kept me updated throughout the process. It's refreshing to find a shop that treats your car like it's their own, especially when it's something a little more unique. One warning though... if you show up and Steve has his shirt off, don't be intimidated. He might look like he could bench press your entire car, but he's actually one of the nicest, most laid-back guys you'll meet. Thanks again, Steve and Mike! I'll definitely be back (hopefully for upgrades next time instead of repairs!).

Steve and his team are very honest and do great work. I've brought several cars to him over the…read morepast several years and been pleased every time.

Today I went to Valvoline and was told there was an issue with the locking mechanism on my engine…read morehood. They recommended I go down the street to Long Life Auto Repair in Waltham, and it turned into an incredible experience. The facility was actually closed, but one of the managers still took the time to help me unlock the hood of my car and educate me on why it was malfunctioning. That level of kindness and professionalism is rare these days. I can't say enough good things about this place. Much respect to the team for paying it forward and helping someone out even when they didn't have to.

Fantastic customer service and so friendly. Will be coming back for all future service!read more

i love them: they fixed my car and got it inspected for me after failing inspection. they are…read morekind, reliable. and reasonable. I trust what they say is wrong and don't feel they would ever overcharge or make up things when they aren't broken. It's a son and father and my guy from greece who i adore. bring your car here if it needs help.

This is Betsy's husband writing in this review. I bought a 1989 G wagon sight unseen through an…read moreonline auction site. I brought it over to these guys who gave it a thorough looking over. They had a modest and reasonable list of repair and replacement items that needed to be addressed immediately. Then installed a new set of tires that I purchased from a third-party vendor. There were other things that I thought should be addressed but the shop told me not to waste my money, that they weren't real problems and that I had bought a great old G wagon They found me a guy who came and did some minor rust repair and gave me a good estimate for rust proofing the undercarriage, which I plan to do this spring. These guys know Mercedes-Benz cars. If you've got a quirky issue with a Benz or any other German make then I highly recommend this place.

Dishonest! As I mentioned in the review I posted yesterday, they tried to con me into unnecessary…read morerepairs for a leak that did not exist. I'm adding this review to show a photo of the "saturated" splash guard directly below the oil filter housing they said needed replaced because it was "warped". I drove the car straight home, inspected it myself and this is what I found.

I bought new Bosch wiper blades and since I did such an awful job of putting one on a while back…read more(it loosened during a snowstorm), I knew having someone who knew how to do it the right way would be best. It didn't help the situation that the blades came with three adapters for the wiper arm!!! Drove in this morning, a nice guy held the door open for me when I went into the office to say that I needed help and felt pretty stupid. Another very nice guy followed me outside, popped the new blades on in a few seconds and didn't make me feel stupid at all. I slipped $10 into his shirt pocket for coffee as he was objecting to taking it, be kind to the nice people who help you!!! Thank you Pleasant Car Care!

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me…read moremultiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked at and assessed. They found several of the same things as the other shop but they were not charging their extreme prices. They created videos showing what work needed to be done and why, they had loaner cars available for me and even offered to drive me home while they worked on it. I noticed after I got the car the next day that there was a small vibration and they immediately came and got the car from my house, checked it out, and realigned the wheels at no additional cost. I will definitely be going back for all of my future car needs and highly recommend them.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.

Had a wonderful experience and Hynes Auto. I had rear bumper damage and brought it in for an…read moreestimate and eventually picked Hynes. Hynes wasn't necessarily the cheapest option, but the evaluation was fair and I had no doubt they would do the job the right way. Laura was amazing every step of the way. Was very transparent with the process, helpful, and made me know I was picking the correct place. It was also finished in a speedy timeframe, much faster than other places and the job was done very well.

I visited the Michael Hynes Auto repair for my annual vehicle inspection and had a generally…read morepositive experience. The facility was clean and well-organized, and the staff was friendly and efficient. The inspection process was quick. There was no wait when I arrived and so I was in & out within 20mins. The inspector explained the findings clearly and I appreciated their advise in advance to point out an issue with my windshield which would potentially fail the test and offer me options on how to proceed. Will definitely recommend their State Inspection service.

Josh answered the phone at 8a an hour before open, very cool…read more I brought him my 2023 Palisade for rear brakes today. He was so easy to work with, so helpful, did fast work and gave me a good deal. Couldn't be happier! So excited to bring him my other car when the time comes.

Josh is a dream mechanic and a lovely person. He was kind, conscientious, and efficient. I will…read morecertainly take my car to Absolute Auto Service for future service.