Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

I've been living at 625 S Barrington for the past 5 years and honestly, it really feels like home…read more The building is well kept, the location is great, and the community is super fun and friendly. But the best part is Jeanie, the apartment manager. She's truly one of the kindest, most genuine people I've met. She really cares about the residents and always goes out of her way to help. Having her here makes such a difference. I'm really grateful to live here and would definitely recommend it.

It's like living in a dorm. My upstairs neighbors are super inconsiderate, playing loud music,…read moredancing in heels and bought a treadmill that I have to listen to every day. Management doesn't even bother to get back to me when I reach out to try and find a solution.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

Miguel and Brian were amazing. They helped make my place feel right at home. I just moved into the…read moreproperty in Pasadena and they were super helpful, very professional and went out of their way to welcome me.

Optimus Properties has been one of the most frustrating management companies I've ever dealt with…read more Since moving in, I've had to deal with: * No hot water for weeks at a time, with repeated shutoffs for "repairs" almost every week. * Rent pricing errors that they refuse to properly update, leaving me in limbo every month when rent is due. * Habitability issues that go ignored even after filing multiple complaints with the city. * Emails that either get brushed off or never answered at all. When I went to pick up my keys on move-in day, I also experienced racism from staff. Instead of being welcomed as a new tenant, I was treated with suspicion and hostility in a way that made it clear I was not being seen or respected equally. That was my very first impression of this company, and it set the tone for the lack of professionalism and accountability that has continued ever since. When I've asked for clarity or updates, I've been met with dismissive responses instead of solutions. It feels like their priority is squeezing tenants for money while providing the bare minimum in return. A management company should make tenants feel like their concerns are being addressed. Instead, Optimus Properties has made living here unnecessarily stressful. I would not recommend renting from them if you want peace of mind, accountability, or basic reliability in your home.

Whenever we have a maintenance issue they are very good about replying and fixing any problems that…read morewe have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve

I moved into a Westside Property Management rental earlier this year and this far have had a very…read morepositive experience! My maintenance request that I was able to easily submit through their portal received a prompt response and the issue was resolved the following day.

Finding a property management company is so challenging, and I've gone through my fair share. KIG,…read moreby far, has been the best one I've worked with. The team goes above and beyond, they're professional, and always quick to respond whenever I need them. I highly recommend.

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

This guy "Ofir" is a liar and horrible businessman. I rented a property on Airbnb and asked ahead…read moreof time if there was construction - to which he said no. Then arrived on site to a massive renovation happening next door. I called him to ask him to please refund since he was not honest about the situation and he told me to stay on site a night and we'd deal with it the next day, to which I said no. He then wrote a very nasty and misleading review on Airbnb about my stay even though I was only onsite 15 mins. AVOID! These are scammers only interested in making money, not honoring the guest. Here is proof he was lying: https://drive.google.com/drive/folders/1T3rjUNGn09JdJyrSXdBb75g3CTCHlWZ0?usp=sharing Also he wrote this nasty review on my airbnb (which is the only bad one out of 30) and it just shows what a misleading and disgusting person he is: We were disappointed with our experience hosting V. Throughout her stay, she expressed dissatisfaction with the property and, unfortunately, made repeated threats to leave a negative review. V mentioned that the scent of cleaning products was too strong, but we explained that we prioritize sanitization between each guest to ensure a safe and clean environment. This has never been an issue for previous guests. Additionally, she mentioned construction next door. We personally checked the property earlier in the day, and there was no active construction at the time. While it's possible the neighbors were doing light work, there was no disruption during her stay. Despite our best efforts to accommodate V and address her concerns, she continued to insist on a full refund and threatened a bad review. We ultimately had to reach out to Airbnb for assistance due to the ongoing threats. We always strive to provide a positive experience for our guests and are sorry that this stay did not meet her expectations.