I recently switched over to Danville Bike from the 'big name' shop in town for maintaining my bike. I am not gentle with my mtb and bring it by fairly frequently. The team is always helpful and really good about what needs to be replaced vs what can be adjusted away. Super knowledgeable, very accommodating, and far better pricing than the other guy (plus they found stuff the other shop screwed up during the $$$ tune they had just completed for me). Prime example of why it's important to support our local businesses! read more

I came in to bleed my brake and it was just spongy and they bled it but they told me the calipers were "shot". This bike was working fine before and now when I brake it squeals like crazy. They still charged me 40 dollars for nothing but making my brakes worse. read more

Always a great experience here and an onus to support a local biz. Tire change is now $25

I just picked up my son's ebike, having paid almost $300 in repairs. Took it home. 30 min later he called to say he'd wiped out because the back wheel came off. They hadn't tightened the bolt that holds the back tire. Side note: my son is 11 years old and 78 pounds wet! When I called and spoke to the owner, he was not only apathetic, but unapologetic. I will NEVER bring my business here again. I should've headed friends' warnings and gone to the place in Alamo. BUYER BEWARE! read more

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Grandson had bike issues on a recent ride. We took the bike to Danville Bike shop on what for them was a very busy Saturday afternoon. We left the bike and received a call from the shop several hours later, bike was fixed, tuned and ready to pick up! Just fantastic friendly service! Will always be a client/customer of Danville Bike!! read more

Recently i called spoke with Jose and got serviced by Colton; rear derailleur adjustment/chain replacement sized due to changing the big ring.. smooth sailing. Ride on..highly recommend read more

Wow, what a great selection of everything. I rented a Cannondale Quick (excellent bike) and the process couldn't have been smoother.

Great service and attitude even on their busiest days. Love the neighborly feeling every time we go to the shop.

Quick, efficient, friendly service. They replaced my flat immediately and saved my ride

Danville Bike is great. My son's bike had a rear tire that kept flatting. I changed the tube 3X and it would be flat within a few hours. I checked the tire throughly and couldn't find any foreign objects in the tire so I brought it to DB. Within a few minutes Jose located the leak in the tube, identified the puncture as a thorn puncture and then found a tiny thorn embedded deep in the tire where it was small enough to not be clearly visible but only just large enough to puncture the tube. Needless to say I'm so impressed at his expertise. Danville is lucky to DB in our town. read more

I'm sure this place is great, most of the time for most people. Unfortunately we just had such a poor experience that I feel compelled to write a review. We took an electric bike in on Wednesday, November 2nd 2022 to get a flat tire fixed. We were told by Colton (he's actually really nice, the owner or manager we talked to several times, not so much.) that the tire was "on order" and would "be ready Monday". He informed us of that via voicemail, and that would be one of only two calls we would receive in 32 days. Monday comes and goes, no call from Danville Bike. We call that week and are told they can't find the tire but will keep looking, and they will get back to us. Odd, since it was on order! Another week goes by, no call, no communication. We call back, and offer to find the tire. They say no, they will keep looking and call us back. Guess what? No call, no communication for another week. We call back and say we will find the tire and bring it in, they accept. We find the tire (wasn't very hard mind you), order it, receive it within days and take it to Danville Bike. They tell us they will call when it's ready. We get a call on Friday, December 2nd 2022 informing us that the bike is ready. Again, this is a full month since bringing it in the first time, 28 days past the "mythical Monday" ready date we first got. My son happens to be getting his wisdom teeth out this same day but my wife said she would come grab it. We couldn't make that happen, and probably should have let the guy know but we didn't. Our bad (see rude Mr. Manager guy, that's how you take accountability for crappy behavior). My kid was in terrible pain, it was raining all weekend, and we just didn't do it. We figure "this thing has been sitting there a month, probably not a big deal". Well I guess we were wrong because today, Sunday, December 4 2022, not even 48 hours after the call informing us it is ready (again only the second call in 32 days) my wife receives a very rude call from the manager/owner of the shop asking why we haven't picked it up yet, and telling us we need to pick it up or it will "get wet out in the rain". Up until now we've been very understanding. We haven't complained about the ridiculously elongated timeline or complete lack of communication at all. I get it, things happen. But to cap all of that off with a rude phone call insinuating that we are dragging OUR feet picking the bike up is absolutely ridiculous. So we go pick up the bike. I confront the manager/owner guy about his super rude behavior and everything else. Instead of showing a bit of humility he insists he has called more than he did, says he wasn't rude, tells us not to come back, says there was never a commitment to get the bike finished on mythical Monday, etc etc. So Mr. Manager/owner guy if you're reading this and preparing a response with some rewrite of history just know that I'm willing to share the voicemail and call logs backing this all up. Two calls from you in 32 days. Many more from us to you. You have a great business, that's why we went with you. Maybe you were having a bad day/week/month, whatever. As a formal small business owner for a decade, I was prepared to fall on my sword even when I wasn't in the wrong. Whether you want to admit it or not, you absolutely were in this scenario and all you did is lose a loyal customer in the way to handled it. Danville and the surrounding area is not hurting for Bike shops. read more

Danville Bike - Bikes Near Me - Danville, California

Cannot say enough good things about the customer service and overall knowledge of this place. Will only buy bikes from here due to their, after the purchase customer service. Quick observation is that unlike the bigger shops they have small staff but quality is offf the charts. read more

Happy that they have been open through the pandemic and were socially distanced. Needed a chain, walked right in with my road bike. The nice young man (grandson) immediately identified my derailleur kit and the correct part. The parts cashier pulled the chain and chain break tool and I was on my way in all of about two minutes. Price was at or below amazon, without trying to figure it out myself online. I LIKE that these guys are LOCAL, knowledgeable, pleasant, and hire kids (at least for the summer). Support a great LBS! read more

Danville Bike - Pro level parts - Bikes Near Me - Danville, California

Not only is this my favorite place to get my bikes maintained, it's also my favorite place to hang out! The owner is real cool, knowledgeable about bikes (I would hope so! ) but also like a bartender that gives you life advice. The store captures the Danville small town essence within its walls and racks of bikes and equipment. The prices are reasonable and there are used bikes to choose from. But the best part of this place is the service. They operate like jiffy lube. They are nice to greet you and help you get what you want and need. They turn around their jobs within hours or if they have to order the part they can fix it within 2-3 days. I'll be back again and again! read more

I have used Danville Bike for several service needs and they have been fast, efficient and great to work with each time. Recently, I took in my road bike with a broken cable and failed bottom bracket. They were able to complete the work in just a few days and with great attention to detail. Highly recomend the experience and will use them whenever possible in the future as it is always great to have local shop that you can trust. read more

I brought my bike in which had a flat tire. Mind you, it's not a great or fancy bike, but it works and just needed a new tire. Person that helped me (maybe Jose) first said he can't unlock it because my Schwinn bike has bolt to lock on tire rang he doesn't have a tool for. It's a bike shop-you should be able to unlock a tire. Then he ended up saying he can do it and unlocked it without any issues. Replaced the flat, charged me $30 and sent me on my way. I rode the bike for 30 minutes and put it back on car to take home. Within 4 hours of getting new tire, it popped. Took it to a local bike shop near me in San Leandro where they told me: the "rim strip" this is what the inner tube contacts. This I believe is the cause of the puncture We will also replace the rim strip with a thicker more durable that should reduce future punctures. First a clear filament tape and second a thicker black tape The bike shop in San Leandro has been texting me and updating me throughout entire process and really unfortunate that I wasted $30 at Danville Bike for a tire that lasted 4 hours and terrible customer service. Robinsonwheelworks read more

Danville Bike - Damaged rim strip - Bikes Near Me - Danville, California

Never go here, the manager jose is very rude and the prices are way too high, $65 for a Tire replacement. Horrible place never comming back

Kind if skeptical, call in about fixing the front derailleur, guy say $35 I bought in my own cable , He said $40. Now I go pick up my bike. The guy say $45. I told him the charge is $40 He charge me for $40. Watch out for these guys. I know the kid fixes the bike Let see how the shifting goes. Else go to Dublin bike shop to avoid .....not so trusty bike shop read more

Nice place! Super helpful. Walked in looking for help replacing a seat bolt that fell off during my ride. They gave me a replacement for free and helped me put my seat back on. Give these guys your business! read more

Bought a Liv bike and had it delivered to bike shop for assembly. They did a crappy job with assembly and had to bring to my LBS to correct problems. Eg. Rubbing brakes pads and did not shift properly. Was not aware until I got home. Bike should have never left the shop without passing their standards. If I had to bring back for adjustment, it would involve two hours of drive time and bridge toll. And given their low standards, nothing would have be done. Just a follow up. Talk to my mechanic at my LBS. Pretty much the Danville mechanic did nothing to the bike other than attach front wheel and seat post. No adjustment or fine tuning were done. My guy will have to do a complete bike build without box because Danville Bike threw the box away. Hopefully, they recycled the box because that would be the only thing they did right. I will also complain to Liv. Danville is a licensed dealer and they are doing a poor job of representing Liv, bikes made for women. read more

Jose Gutierrez exceeded my expectations by promptly installing my new e-bike battery in about 10 minutes, which saved me a second trip.

Jose and crew provide great service at fair cost, thanks a bunch. Danville Bike has been my families bike store for many years. It used to be called Danville Bike and Mower. Thanks a bunch, Bob C read more

José Gutierrez Danville Bike, Owner has repeatedly over two & half months failed at simple part delivery, communication and solving a basic wrong part being sent! A simple front wheel end cap order that was posted in stock on the web site was wrongfully sent and not replaced not refunded. We repeatedly asked for his help to solve this simple mistake and after the entire summer no results. I hope he is a good person, and this is just one mistake. K&K read more

Caught the owner lying to me twice. Had a bad experience close to 10 years ago, figured I'd give him another shot. Unfortunately, lied to my face, then once on the phone. The owner will try and take advantage of you if he can. If you HAVE to go there, make sure you know your stuff. Or they'll pull the wool over your eyes faster than you can blink. Was really hoping for a better experience, disappointed would be an understatement. 2 stars for a good selection, but if you have to ask questions this isn't the place for you read more

Walked in check out their bikes on a weekday. 4-6 customers were checking out the bikes inside. One of the workers approached me after ten minutes I was there. Most of the bikes are average to high end bikes. $1000+. Don't expect to go in like a friendly neighborhood type of bike shop. The location is in a rich white area so they probably get lots of business. Might not be ideal if you just go in to get a flat tire fix just like some of the comments said. I didn't feel like they deserve my business as I was shopping for my first bike. They could have asked me what I was looking for or offer to help. You will definitely feel the "I don't really give a F attitude if you buy or not cuz i got enough rich customers here" attitude. You know what it feels like? A luxury car dealership lol read more

Have purchased two Giant bikes and have had numerous fixes done to all our bikes over the past 6-7 years. I appreciate that they always do good work at a fair price and they stand behind their work. Jose and team are always helpful, courteous and expedient. Update: Had a repair and a tune up for one of our Giant bikes. Picked up today. Reliable service at a reasonable fee. Still a great shop for your bike needs. read more

Jose is a lifesaver. I went on a long ride with a friend and got a flat just outside Danville. I was being a total a moron and didn't bring the key for my wheel lock, OR my wallet. I stopped in to a three different bike shops in Danville, and they all turned me away. Jose didn't. He broke the lock off (at my request), replaced the tire, and trusted me to pay him over the phone when I got to my card later. What a class act! I can't speak highly enough about Jose and Danville Bike. I'd choose them over every other shop in town any day! read more

Great service! Highly recommend Joe and his crew! They did a great job on my gravel bike after I had a bit of a crash. read more

Fixed up two of my bikes promptly and at a good price, installing the add-ons I requested. Competent and friendly people!

Early on a Saturday morning my wife and I were riding on the Iron Horse Trail and she had a flat. We took the bike to Danville Bikes and they were not open, but took the bike in the back and fixed the flat. I told them I had no money and he said we could pay him later. Awesome! We then took the bike in for a tune up. A shop in Alamo told us we had to do all these extra things, but Danville Bikes did the tune up, and we didn't need all the rest of the work done, and they did it for less money and faster than other shops. Screw Amazon and use these great local people. Next time you need a quick flat repair, or a tune up , call Amazon or Danville Bikes? Exactly. Support local businesses- Love Danville Bikes! read more

Awesome shop with amazing owner! Jose kindly went out of his way to help me with a flat. The staff are extremely friendly and helpful. Great selection of bikes, and nutrition. Highly recommend! read more

Coming home about halfway thru a 55 mile ride and my rear gear shift cable snapped. I popped in, explained my situation, Jose dropped what he was working on, replaced the cable, and got me back on my bike and heading home in no more than 20 minutes, max. So grateful and appreciated his taking Apple Pay since I only had the emergency cash I ride with but always have my phone. Thank you Jose! Great little shop for everything you'll need. read more

Jose helped me pick out and purchase a Giant mountain bike that has been great. Thanks for fitting bike for me with a longer handle bar neck. read more

We drove from Tracy today to buy a bike. My son knows exactly what he wants, and a friend of his said they had it at this store. We arrived at 4:44pm (yes they close at 5:00pm), we had 16 minutes to find the bike that he knows he wants, It's about $500. We entered the store and an employee asked if he could help us. I told him we are looking for a bike. He said they are closing now and that we would not be able to walk through the store. So we left, without spending any money. I mentioned they must not want to sell a bike. They didn't say anything. We got in the car and drove away. This is a $500 lost sale(very easy sale) for Danville Bike, and any future sales they might have made to us in the future. read more

Super great service and friendly. Bought a bike- helped make the process as smooth as possible. quick responding on email. quick and helpful response on phone. facilitated buying a bike within a day. then in store- he did a whole - instructions on how to use shifters etc, and adjustment of height so its perfect. really really top notch care here. appreciated their help and guidance. also really good selection. only shop in entire bay area that had the bike i was looking for exactly. read more

HUSTLERS will charge you more to store the bike there than the quoted price to do the work and will not get back to you in a timely manner. AVOID THIS PLACE LIKE THE PLAGUE UNLESS YOU WANNA PAY 40 BUCKS to keep your bike there for a low dollar service GO TO DUBLIN CYCLERY INSTEAD read more

If I could leave zero stars I would... brought my bikes in on a sat... 3bikes, needed 3tubes... one needed a tuneup. Initially on the phone they said "sure now problem! We can take care of that today!" Then I get to the store... 5 people working there. 2 adults..3 teens. No one seems to know what's going on. Finically I get someone to take my bikes and ask them when they'll be done. The said they weren't sure but they'd call us. (A lot different than the respond given on phone) 3 days go by and I call... the guy on the phone was rude when I asked when they were gonna be done... just said "I'll call you"... to which I responded.."do you want to know my name so you know who you're talking to??" Response.."oh yah who's this? Ok we'll call you". Another 2 days go by and I get a voicemail. "Hi this is Danville Bike, your bikes are done, come pick them up we are very busy and need space." Thats the message ... rude. So I show up today and all they've done is replace 2 tubes... one other bike, not even touched. I say, "dude? One isn't even touched?" Response "ya that ones not done....". Okay didn't you call me 2 days ago? His response"well we did 2 tubes..." yah I'd hope so it's been a week! .... they were ready to charge me but I was clearly pissed so he got all irritable and says "just take em" So rude, not considerate of my time... and btw didn't even fully inflate the 2 tubes that it took them a week to install. There are a LOT of great bike shops...that care about their customers still, in this day and age you'd think that would be increasingly important? Go give your business to someone else. read more

I had been looking for a local bike shop to find my next bike. They have a great selection for a small shop and I found the right bike at the right price. They built the bike, tuned it just for me and I couldn't be happier about the experience. Highly recommend. read more

I bought an Ebike from Jose, Very informative between the different models and the size of Giant bikes. I had an issue a few months later with the battery and Ryan (Just as GREAT) said to come back in a few days and offered a loaner in meantime. Then two other neighbors bought Him and Hers from Danville Bike and now I just got another for my wife. I am a Long-time motorcycle rider. I and neighbor now are avid Mt Bike riders. Best thing on 2 wheels. We did 39 miles from under the Bay Bridge over the Golden Gate to Sausalito and back. Tomorrow taking friends to SF and they offered a loaner. Obviously, they may be their next customer. Best value and service!! read more

Danville Bike - Ebike ride SF Danville Bike fun - Bikes Near Me - Danville, California

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I went in to look at e-bikes after 2 ppl told me to go see Josè. I went in and Josè asked me a few questions about what I was looking for and showed me the Giant LaFree, I took it for a ride and bought it. I rode it a couple days and loved it so much, I went back and bought another one for my daughter and she loves hers too! I had a flat tire one evening and it was repaired by 9 am the next day. Not sure what the other crybaby reviewers are talking g about but the sales and service here have been seamless! I got a great product and they were well schooled on the operations of the bike. No complaints here! read more