Big shout out to our server Izzy! Great hospitality, great service, and awesome recommendations. I came here from out of town with one of my family member's and Izzy helped generate a great experience for us! He took his time to break down the specials and recommendations. It was my first time at Dave and Buster's! The food was tasty and came out quickly. We'll be back for more! read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

Watch out this establishment they will serve you wrong drinks then charge you for them even though you didn't drink them. Then if you ask for you money back they'll refuse it to you. Last Night's manager 3/19/2023 a male Damion or Dekota refused to give us our $30 back and had us escorted out by police as we demanded our money back. The police witnessed this happened and allowed Dave and Busters to steal our money while we said that we wanted our money back. The police said no and to leave this is private property and go to small claims court to get It. I've never seen such a crooked operation that the police would allow theft to happen right infront of their faces. If we have to I'm going to file a police report if we don't get our money back as this is fraud and theft. If need be we will pursue legal action against Dave and busters as we are filing fraudulent charges with our bank today on this matter as it is illegal to steal money using a credit card from a persons bank account. Credit card theft is punishable by a minimum jail sentence of 1/2 year and maximum of 2.5 years in prison in the state of Arizona. I hope to see this be taken care of immediately. read more

My friends and I come here regularly. We always carry the same power card and today we happened to have forgot it. We thought "No worries, we can get a new one!" By our mistake we charged a new card and by habit nobody grabbed the card out of the machine because we had been used to using our same card we brought. After realizing just a few minutes later, the card had unfortunately, been stolen. We brought our concern to the front desk staffs attention, she was not understanding, nor empathetic to the situation. She was actually rather rude and demonstrating very poor customer service. Then said manager came over with the same rude attitude. Showed zero empathy, zero determination to solve the situation. Needless to say, our experience this evening was terrible and we will not be returning. It's very unfortunate that two employees could ruin one of our favorite places. Please consider hiring employees that come with a personality and aren't so miserable. read more

I wish I could give 2.5 stars, but we'll have to settle for 2. My husband and I went on a Tuesday night for a casual date. Thankfully, we'd gotten a Groupon deal and it was worth the money, but if we'd paid full price, I'd have been gobsmacked. Many of the games are in need of servicing or retirement. I encountered one game where the joystick didn't work, making it a total frustration. One of the basketball hoops I used had deflated and torn balls. Another game crashed in the middle of play and showed a Windows error. Employees are nowhere to be found on the game floor to report these issues. We sat down at the bar for Happy Hour. The large bar was being ran by a single bartender and the service was frankly awful. We ordered a soda, a beer and 2 appetizers off the "Bar Bites" menu. The drinks took 10 minutes. The food came 10 minutes after, with the check. Then we sat around for nearly 20 minutes waiting for the bartender to come back and take the payment. The food was not good, at all. I ordered chips & guacamole, which was browning and really lacking flavor. My husband's pretzels were visibility soggy. I had very low expectations for the bar snacks and even those were not met. Overall, we had fun with the machines that did work. We would go again if we had another Groupon, but there's no way I'd pay full price for bad service and broken games. read more

Service is awful... Don't come for food... It's really just an arcade. Not a place to watch a game and get a drink and a bite to eat

Zero prize selection they have been out of the big prizes for over a month now which needs to be addressed by corporate. You have kids who strive to get the 7000 points then 85% of those on display are out of stock. Need to rethink your policy. read more

3 out of 4 ski ball are out of order, all the air hockey is out of order among sooo many more games and it is a Wednesday night but we still wait a half hour for our desserts. This is the example of a company that thinks they are too big to fail but people get over poor service and the Out of Order sign on every game. Kudos to the staff trying to be polite and hang in there read more

My husband and I like coming here. The drinks are good and not overly priced. That being said, I would rate 5 stars except twice now I feel like we're getting ripped off. Don't order a "hitch" for your drink. It is a total rip off. $3 for half an ounce of a shot. I'm ok with the price if the mini cup was filled. It's barely half full. read more

Dave & Buster's Glendale - Bud Light with mini Patron shot. Barely half full. Maybe 1/2 ounce. - Sports Bars Near Me - Glendale, Arizona

HORRIBLE! Tempe location is way better! Girl at the front register was struggling, she must have been new, I thought. No big deal, my fiancé and I are patient, we work with people too & we've been new at stuff before so we get it ;-) But when it starts taking new girl a really long time to process our split transaction (because we had a gift card and a Mastercard). She apologized for the delay, saying she was new, and that she would call someone else to assist her with the transaction. That's when another associate who whole time had been standing about 5 feet away from us finally decided to speak up- "you don't need to apologize, people make mistakes!" And that made me feel like my patronage was not appreciated, needed or wanted. I didn't say anything but honestly up until that point I was fine. Then the manager arrives to help, or so I thought. Manager (female) doesn't speak to us, doesn't acknowledge us, does something on the computer and then quickly walks away, leaving struggling new girl there with us by herself again. So struggling new girl charges the Mastercard for the whole amount (exactly what the manager was supposed to prevent) and we had to wait again for the manager to come back a second time for the refund) Before the mgr could make it back to us the second time, the same opinionated associate from earlier comes over to the register where we are with struggling new girl. The associate makes a few taps on the screen and then tells the new girl that she did not overcharge. That's when I spoke up because it seemed like I was being gaslighted by this annoyed and opinionated associate. And I was like "she did overcharge me." The manager finally comes back and confirms the refund will be back on the card in 3 to 5 days or something like that, and she also confirmed the gift card balance was zero. Anyway we spent just as much time getting tokens and getting overcharged and getting gaslighted, and getting refunded in the beginning as we did playing the games. And a handful of the games needed service, and some were malfunctioning and taking the tokens but not giving you the playtime.- WATCH OUT FOR THAT! But if it happens, the game room attendant will reimburse your tokens on your card. The one star is for the game room attendant. You guys need to train people better. I felt so sorry for the new girl because not even the manager was showing her, or helping or teaching her. Opinionated staff members should work in the back somewhere away from customers. read more

It's fun and all but the chicken is really dry but tje server was nice and i kinda liked the ambiance

After sharing my dissatisfaction of the conclusion of what was a lovely evening, until it was time to leave, I received a phone call from the Regional Manager, Trish, of Dave & Buster's, in which she provided a genuine apology. Trish shared that she would use the experience as a teachable moment for the staff, and invited us back for the next boxing match, with everything on them. I even received a personal hand written apology from Manager Ryan. We, as well as our guests, were treated like royalty. We are glad we gave Dave and Busters another chance for they definitely demonstrated their appreciation for us as customers as they provided phenomenal customer service...and the "Fire Grilled Atlantic Salmon" was amazing, as well as the "Strawberry Watermelon Margarita." Shout out to our wonderful waitress, Joanny (sorry if I spelled incorrectly). read more

Wouldn't let my kids in without an adult. I thought it was an arcade but I guess it's just a bar.

Wow, UFC FIGHTS on every screen and blasting loud in the dining area at 6pm while the dining room is full of families with small children. There's nothing better than guys beating the shix out of each other and bleeding while the UFC announcers describe it all at the highest dining room volume; to all the 5 year to 8 year olds all over the restaurant. On the plus side, its Saturday at 6pm; no specials on food, drinks, or game cards. At least, coming here is only a one time mistake; there are plenty of other places in this area. read more

My first time at this location. I took my grandson and his friend to celebrate his 13th birthday. We were there from 430pm to 0840pm. I never got waited on, a menu ir anything. I approached the bar looking for help and the waitress walked away from me, ignored me. We went to play pool at 8pm. I asked another customer how she got her drink. She asked the waitress to wait on me. I got 1 drink and she charged me $13.00. We had to leave because it was a school night. We stopped at Taco Bell on our way home because the kids were hungry. Awful service and attitudes. read more

Came and was told 30 to 40 min wait for table. They sent me a text stated that table is ready. Went to the person again to claim and was told they did not send out a notification. I asked if another text would be sent to me and was not given a response. Do not come here to eat. Play games that work and get out. That's right, the games also do not work all the time and for the cost would better to go elsewhere. read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

Dave and Busters have redeemed themselves! Came in on Friday night and everything was beyond expectations. I guess the moral is we all have bad days. read more

Dear Customer Service, First of all, you should know that I'm typing this with my middle finger... So when my gal-pal chose Dave & Buster's for tonight's activities, I was a bit hesitant only because I saw the star-rating here on Yelp. But hey, I've been to the Tempe Marketplace location before and it wasn't bad so I assumed this one would garner the same experience. Boy was I wrong --- such a low-rating and for good reason! These Yelpers are on the ball with their reviews! When Jannette L. and I first walked in, we stood at the "Eat" counter for a solid two minutes before anyone came over to seat us. After being seated, no menus were given so we ended up swiping some off a neighboring table. I wasn't even mad. We browsed for a quick minute and suddenly our waiter came by to take our orders, not even realizing where the hell we got our menus. After telling him we weren't ready, I got a surprise "gift." In comes Tran D., the missing link to our bestie trio --- SHE'S MOVING BACK! Lots of hugs, squealing, and chaos ensued. Anyways, we browsed the menu and orders were placed. I got the Baked Chicken & Shrimp Alfredo [Originally $18.99 but I did the double-up thing to get the $20 Power Card for $26.99] and Jannette and Tran got the Bistro Steak & Shrimp with Lobster Alfredo [Originally $21.99 but they did the double-up thing to get the $20 Power Card for $29.99]. We ate, service was pretty sparse, but we had a decent meal. My dish was pretty decent, although pricey, and Jannette and Tran seemingly enjoyed theirs minus the steak being cooked nearly well-done when they ordered it medium rare. So after tax and tip, we paid about $40 each. We had leftovers and had asked if they can hold it for us while we played some games. Little did we know, we'd never see our to-go boxes again... The night was a blur of games, tickets, and prizes. Come time to grab our leftovers, the security guard completely ignored us when we inquired about it [hey, you could just tell us to wait for an actual server or staff --- we only asked you because no one was around] and we wandered to the bar to find some staffers but they all ran away since apparently closing time of midnight means they have the right to ignore us. A gentleman, the ONLY staff member who was nice, named Steve eventually came by and looked at the host stand and the front desk. He told us the cleaning staff probably already came by and tossed away our leftovers but if we came back, to let them know that Steve wants us three to get $10 play credits each for the mishap. Le sigh... I really wanted to eat my pasta! All in all, with the exception of Steve, it was a night of horrible service --- from bar staff sitting on counters to flirt with girls to our waiter who can't even give us silverware [a different waiter gave us silverware], let alone get us a refill for our drinks. Little things like that adds up to be quite problematic. So yah, eff you too, D&B. I'll be back only because I have like 2,300+ tickets on my card but for food? Who knows. They serve a decent meal, a bit pricey for the quality, but the service sucks! read more

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I stopped in with friends to enjoy a meal and let our kids blow off some steam. It was a Saturday night and although the game room was packed, the dinner area was mellow and we were able to be seated very quickly, I just need to start off by staying the service was so amazing it made the entire experience. Our server Kelsie was fantastic! She was super attentive to our needs and even advised us to try the cheese curds (although they weren't on the limited menu) based on her suggestion, we ordered two baskets for the table and loved them! The kids loved their food and it was quick and simple to get our game cards directly from our server. She was thoughtful enough to ask if we wanted her to wait to bring the game card until our young children finished their food. We played games for a while and then came back to the table to eat. When I returned to the table I had realized my cell phone had fallen out of my pocket. Kelsie went above and beyond to help me locate my phone and I was so grateful to have her help us out. The food was great, the games were fun, and the service was unparalleled. We will be back for sure and hopefully we will be lucky enough to get the same server! read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

Fun venue. Friendly staff. One to check out once if you have never been. Lot of arcade games

Bittersweet, oh so bittersweet. Tonight was great because of the people I was with, my sister-in-law and my best friend. Arcade games are ALWAYS FUN. The food was 7 out of 10, it wasn't bad but for "arcade/snack bar food" it's was pretty alright, still pricey though for the quality they are. I'd say their dishes range from $15-$20. I honestly don't have very many complaints aside from the sucky non-existent service. It took forever for them to take bills and when we went to the bar for glasses of water. No, not the process but it took so long for them to even greet us. After we ate, we each got a to-go box for our meals. We didn't want to lug them around so we asked our waiter to hold them for us, he said certainly and we even wrote our names on our boxes, but when we went to retrieve them, they were no where to be found. "The cleaning crew probably picked them up" wait, even with our names on them? Even though you're a restaurant, and you should be familiar with your own carry out boxes? When we went looking for the front desk to swap cards and retrieve our leftovers, we spoke aloud, but were left confused even with security there, he didn't even try to direct is elsewhere or to let anyone know we were at the counter. Also, this was a very slow, watching grass grow Monday night. Minimal people were there tonight, I couldn't imagine what the service is like on busy weekend nights. If it weren't for Steve, who tried to offer to fix things next time, I'd probably not give this place a second look. read more

Dave & Buster's Glendale - Alcoholic drinks be on point here! Delicious and refreshing, Right: Strawberry Watermelon, Left: Watermelon Snow Cone. - Sports Bars Near Me - Glendale, Arizona

Some friends and I went there for a pre-grand opening VIP event. I'll start this review with a disclaimer. I KNOW this was a soft opening event and there are bugs (major) to work out. All food and beverages were comped and appropriate tips were left for the servers. Now to the review.... When invited to this invitation only event, I was offered 3 "seating times" for me and my 3 guests, 5:30, 6:30, and 7:30. We chose 7:30, assuming we would stay late and play games. No closing times were indicated in any of the promotional materials sent for the event. Upon arrival, the check in process was very quick and well organized. As soon as we went in (7:15) we requested a table for 6 (we met 2 other friends there) and were put on the waiting list. 2 of us sat at the bar while the others went off to play games. The bartenders were excellent, very attentive and were either experienced or very well trained. Kudos to them. It took 45 minutes to be called for our table. Understandable for a busy night. Here's where it fell apart. We placed our order for an appetizer. and a round of drinks (we all received 2 free drink coupons. When our waitress brought our drinks, we placed our meal orders. 30 minutes later (8:30) there was an announcement that the VIP event would be ending in 30 minutes! Still no dinner.... The waitress apologized for dinner taking so long. Some of us then asked her for our 2nd drink, as they were waiting to use the 2nd drink coupon with dinner. "Sorry, that announcement was Last Call so the bar is now closed." The manager then came over to apologize for the delay in our food and told us we could stay past 9:00 and enjoy our meal. I asked him if we could get our last round of drinks (just draft beer). He also said no, because the bar was closed, but we were brought waters. 15 minutes later, our dinner came, and so did our appetizer. We did ask our waitress earlier to check on our appetizer. I guess either she forgot or it still wasn't ready. A good thing we had the appetizer because they brought the wrong dinner for one of our guests, so he ate some of the boneless wings while waiting for the right dinner. It took another 15-20 minutes for his dinner to come out, as the rest of us had started our dessert. They brought his dinner out in a to-go box instead of on a plate, so he opened his to-go box and ate his dinner. We saved him a few bites of dessert. We were the 2nd to last group to leave. All the employees were lined up at the door clapping for everyone as they left. I actually had the feeling at that point they were clapping because they were happy to see us leave! Will I be back? Doubt it. I'm at Westgate for every home Coyotes game. Their Happy Hour prices are not competitive with places in Westgate such as Buffalo Wild Wings. The manager's poor accommodations left a bad taste in my mouth. If he would have, at least, offered us a free beer on a return visit (since we couldn't use our last drink coupon), I might have been more likely to try the place again before a Coyotes game. read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

The ribs were completely burnt. I couldn't even eat it and it was covered in so much sauce. Waste of my money. read more

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So....I take the kiddos here to do some gaming. I have yet to read anything good about the food, so we don't bother. We have cards that we have bought in the past so I wanted to use those. Well the cards have gotten worn out and I wanted to transfer the credit/ticket to two new cards. This was like pulling teeth. It's like I was speaking another language on something that should have been sooooo simple. Yet they could not get it done. Sadly we will go back because my kids do enjoy it. I just hope we don't end up having lose the cards and credits/tickets on them. Update...same games. But the food was actually really good. I wish i could rate the restaurant separate from the gaming area. Kids meals were solid. The steak and shrimp combo was cooked as requested and just really good. read more

3 stars for GAMES ONLY. The food at the restaurant is awful. Tried it twice and awful both times. Asked for a manager the last time as to not pay for over cooked beef-jerky type steak and the manager refused. ‍ But our kids love going here to play games. For 5 stars for that. Very clean. read more

It's good to know that this place is terrible no matter which state you are in. We are visiting from Las Vegas and staying nearby. With the Las Vegas Golden Knights in the Stanley Cup finals, what a better place to watch the game... or so we thought. First, it's a great place for families. The games are fun and the kids have a good time. Unfortunately the food is only one level above chuck-e-cheese (but for adults). Drinks are expensive and are often poured short. Your best bet is to order beer; hard to mess that up. I think what disappoints me the most is the service. Listen, I'm all for giving young adults a chance to earn a decent living, but the kids here are lazy. Most stand around and only help when you ask. We watched the entire game here and ordered food towards the end of the first period. It was okay... But the table was left in-bussed for a good 40 minutes after completing our meals and drinks. A guy came by the host stand with a buss cart and left it there... So I took it upon myself to buss our table. Not one server offered to help as they stood silently and watched. Unbelievable! Then, sitting at an empty table for the remainder of the third period, no one came buy to see how we were doing. We would have gladly ordered more overpriced drinks, but instead when the game was over, we asked for our check and took our business elsewhere. The only plus was the one person who was able to get the game on for us... Thanks read more

A smaller Dave and Busters but cleaner then some others I've gone to. I was visiting from out of town with my daughter and had a couple drinks at the bar and some game play. A wonderful bartender helped us and went above my expectation. Thank you for the gummy worms. It made our night read more

Dave & Buster's Glendale - Patron margarita with gummy worms!! - Sports Bars Near Me - Glendale, Arizona

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Since I split with my wife, my little one and I make it a point to go on Wednesdays as a binding experience. Wednesdays are half price and u can't beat the deal. He walks away happy everytime. read more

Dave & Buster's Glendale - My little one winning it big. We own this game - Sports Bars Near Me - Glendale, Arizona

We got the triple play. It was enough for two. The tots were yummy. I also got the watermelon sno come which was delicious as well. Good service. read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

I like this D&B because it's new. It's in a really great spot too! There's a lot of stuff to do around the Westgate area. D&B has a decent amount of games and two (?) pool tables. The bar is pretty awesome. The bartenders Zel and Ryan are freaking awesome. It took them a while to get to me on a Friday night but that's okay. I understand it was peak business time. Their amazing social skills made up for the wait. Haha Ryan made my drinks and they were freaking BOMB! Yummy yum yum! He also has some sweet flipping skills. LETS TALK FOOD The loaded tater tots were pretty good. The Mac and cheese is the bomb diggity. I've tried the pretzel pull apart thingy and that was really stale. Each time I've been there, the wait was a little long whether it was waiting for the food or waiting for service. The only things I wish I could change is that I wish it were bigger. More room for more games/activities and more room for breathing! Also, less wait time and more awareness would be cool lol EL FIN! read more

Dave & Buster's Glendale - My friends Strawberry margarita and my "Walk the Plank." - Sports Bars Near Me - Glendale, Arizona

We have had reservations for over 3 weeks. They canceled our reservation on us this morning. Our reservation is for tomorrow the night of Taylor Swift concert... saying because of that they are dumping us. ( lack of planning on their part) Tried to call and told to pack sand. Safe to say they lost mine and my attending party"s business for life. read more

I went in on a Friday night and it was busy, as expected. We sat at the bar and the service was terribly slow. It's a bug bar and they are busy and they need more than 3 bartenders. The food was delicious. I got a side cesar salad which was awesomely big and delicious. Our drink were perfect the first round and too strong the 2nd. We played some games and I love that you no longer have to carry around tickets. Good experience overall. read more

Food was pretty good but dam the drink prices are straight up club prices. Won't be watching ufc here again $110 dollar tab for a shared entree is not worth it read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

Lunchtime at westgate and heard this location recently opened . One of there signature meals was recommended and being that I love Mac n cheese went with my gut instinct. This Mac n cheese has its own ingredients of bacon, steak and chicken pieces. The meal came out quickly and the flavors on top of the Mac n cheese were very crispy and just how I like it . read more

Dave & Buster's Glendale - Macaroni n cheese - Sports Bars Near Me - Glendale, Arizona

Good place to take your family if you have children. That is the only reason I would go. Food is OK the service is OK. Just don't like the crowded atmosphere. Have only been here two times and one time at another Dave & Buster's. All seem to be similar in set up. Lots of games for the children. Good selection of food and drink. Nothing wrong except just to crowded and noise. read more

Me and my girl came for lunch, drinks and pool. I can say it was great food, great service and a good time. My drink was good but a tab bit syrupy however nothing a little water didn't help with. I would definitely come again, maybe even when I know it's super busy and loud. But for a nice meet up with friends during the day, this is great place. read more

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This is the Triple Bacon Burger. Fabulous burger. My only regret is that I didn't order another one. An incredible choice for the #BoysBurgerClub read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

Met my family here for lunch before catching a spring training game. Two people ordered the chicken salad but it was delivered WITHOUT chicken. When it was pointed out to the waitress she insisted it was in there, "um no, that's cabbage". She finally succumbed and agreed to return them to the kitchen. I ordered lettuce wraps which came out MISSING the dressing. I chose not to say anything because of the attitude with the chicken. Later, when taking my first bite of soup I found a HAIR dangling from my spoon. The thing that really bothered me was the response we received. Everything was just blown off without an apology of any kind! Our party was highly disappointed and living in an area with SO many other great choices... there are NO plans to return! read more

Stopped in here on two occasions while visiting Phoenix Can't really say how the food is. We just had drinks Drink prices are average and drinks are fairly strong Friendly bar staff Lots of games etc However it is a for sure teen crowd on a Saturday... read more

Dave & Buster's Glendale - Sports Bars Near Me - Glendale, Arizona

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First time at this place. Daughter who turned 5 wanted to go here. We had a nice dinner with the family. To go somewhere that has food for parents not just pizza, games for the kids and parents, plus good food kids approve. it was great. read more

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I had never been to a Dave & Buster's before this past weekend. it was my Girlfriend's birthday weekend, and we were looking for somewhere to visit and have fun after a night of failed attempts. We decided to visit Dave & busters. My review is based on my visit only. It could have had 5 stars, but these items would need to be improved upon: * One two playing card kiosks were working, the other's were out of order and no one made any attempt to fix them * The mountain of Nacho's had zero cheese at all! * The counters were a little dirty at the bar * The staff at the ticket redemption/gift shop need to be more attentive. They were a little to busy talking to each other * The games need to be regularly checked for working conditions, many of them weren't working correctly (Needing several swipes of the card) * Maybe have floor staff, in the gaming area, walking around as hosts and greeters. it was almost impossible to find anyone if you needed help with a game read more