Called Dave's to fix my broken AC. They installed the unit about 10 years ago. Had to wait through the weekend to get service. during 5he visit they replaced a $30 capacitor in the compressor and emptied out the overflow pump. They charged $557 for a capacitor and less than an hour labor. Outrageous gouging pricing. Never will call them again. read more

Our heat went out during the coldest part of winter, and Javier and his team responded immediately. Their professionalism and care made a stressful situation so much easier. We decided to replace both our heating and AC systems, and the quality of service, expertise, and overall experience we received was exceptional. We now have complete peace of mind knowing the job was done right, and we couldn't recommend them more highly. read more

I've known owner Javier Castro for over 20 years. He is an honest, hard-working, family man who is a PILLAR in our community. I know his intent is to build Dave's into THE trusted HVAC solutions firm in NoVA by keeping the customer at the center of everything they do. If you are in need of HVAC solutions, look no further, Dave's is your trusted answer. read more

Dave's provided excellent and affordable service for installing a heat pump and new furnace. We've been using Dave's since 2009 and highly recommend them for quality work. We needed to shift from a chilled-water cooling system and wanted to go with a heat pump for versatility and environmental benefits (reducing dependence on the gas furnace). Dave's presented us with a range of options, all of which were comparable with estimates we received from others. We decided to go with Dave's because we had a pre-existing relationship and we knew them to be reliable and straightforward. The installation required a long day's work in cold weather, and they saw it through with careful attention (lots of compliments to the team that carried out the work!). They, including the president of the company, have followed up several times to make sure all is working well (it is). We recommend them highly. read more

Responsive, reliable and technically proficient with the issues at hand wanting to solve the problem vs trying to "sell you something". Since I am not an expert with HVAC matters, it is great to know that someone is here to help and on my side. thanks read more

Dave's Heating and AC has been taking care of us for 40 years. They check our system twice a year and have done service as needed. We've never had complaints. read more

We bought a new Heat Pump and Air Handler from Dave's and when it was time to change the air filter I found that required me to reach and stretch in a way that was difficult for me (multiple back surgeries ) I called Dave's and after looking at the problem he designed a new piece of Duct Work that replaced the original Duct Work and made changing the air filter a no-problem job. Unbelievable service and going the extra mile to accommodate my disability, Dave's will bend over backwards to deliver a first rate job The job of replacing the old Duct Work with a custom built Duct Work took about two weeks including design and manufacturing the new Duct Work. Installing the new Duct Work took less than 2 hours.p read more

Dave's has been my go to for heat and air conditioning service for years. I am really happy with them. A couple weeks ago, they came out and told me my 20 Year old heat pump needed to be replaced. They were out to complete the replacement in about a week. It only took a day and we're really happy with the new unit. Lynn, Jen and Mike were very helpful and answered all our questions. AJ and Andy completed the work and we're very professional. This is a great company. Will Dave's again. read more

I am very pleased with the system I got from Dave's Heating and Air. The best part of all it is quiet and already I've seen that the cost of running the new system is dramatically less than my old system. AJ, Adam and Kenny installers did a great job and left the place extremely neat. Since I had my equipment installed in the winter I was told to call when it was hot to get the AC up and running and tested. Made the phone call and 15 minutes later I got to meet Paul who ran through the whole system. The AC hooked up and the house was cool before he left. I thought I would have to wait a couple days for an appointment so that was a pleasant surprise and how efficient their company runs and wants to keep us comfortable read more

My furnace stopped working late one evening on a very cold night. We called Dave's Heating because they had great reviews and offered emergency service. Unfortunately the experience was terrible. A message was left with their late evening answering service and a technician promptly called us back. They explained the after hours service fee and we said we were willing to pay the extra fee and understood emergency service comes with a price. The technician obviously was not happy being the on call technician that night, and they made every excuse possible to not come out. I'm not sure why a business advertises emergency service when they really do not want to provide that higher cost option. Regardless, we felt so uncomfortable with the whole process and with the technician, that we found another company to repair our furnace. There was nothing positive about the experience with Dave's Heating & Cooling. read more

Dave's is my go-to for all heating and air conditioning work. I've used them several times over the past 3 years, and I just hired them (job successfully completed) to replace my furnace. Any poor reviews make no sense, to me. Maybe those reviews reflect a different company. THIS Dave's has excellent technicians whom have worked with the company for years and years, and I like that level of experience. This a family business that is fair and honest. They're not fancy. Rather, they're what I look for when I hire labor. Skilled, honest, and fair. read more

I just had a good experience with Dave's in the middle of a cold snap. It was a simple "trip" due to high pressure in the system. They checked stuff out and reset the system. Quick, no BS and I talked right to Dave to set this all up. At times you have to trust service. Dave's earned that trust the right way. read more

If you use this company, you better make sure they actually completed the work they say they did. In our case, they failed to replace the element in a humidifier per our annual maintenance agreement. The element got corroded so badly, it leaked and is costing us several thousand dollars in flooding repair. While it's not necessarily appropriate for Dave's to cover the repair (we'll let the insurance company deal with that), we do think they should refund our maintenance fee as a show of good faith. They refused. We're done with them. It is a shame, they were actually quite good ten years ago. The service steadily has declined. The level of technician has deteriorated (I had to show one how to use a thermostat during one visit). Their failure to replace the element causing the flood was the last straw. read more

Their poor communication and lack of care left my customers without hot water. I heard different stories from everyone I spoke to about what happened and nobody stepped up to take responsibility for the problem. The man on the phone was rude and yelled, this after I was apparently lied to by the office personnel. I had been a customer of Dave's for over a decade and my family has used them for 30 years. No more. read more

After 13 days without air conditioning and battling our home warranty company to replace the unit, we finally turned to Dave's on a recommendation from one of our clients. Adam and his crew were amazing! They worked from early in the morning all the way through the day in the pouring rain to get us up and running...Even though they could have left at 5pm and returned the next day to finish up the job, they stayed late until everything was tested and working. We are so grateful to Dave's for their outstanding customer service. As Realtors, we will definitely refer Dave's to all our clients and friends! read more

Dave's has been servicing the heating and a/c units in my home for many years and keeping everything in tip-top condition. Recently the a/c unit on a vacant property I have listed was not cooling - during one of those upper-90's spells we have - so I immediately called Dave's. Not only did the tech spend close to a couple of hours evaluating and repairing what appeared to be a badly or not-at-all maintained system, Dave's also returned for follow up repairs on the "domino effects" of a now properly-cooling system. A huge THANK YOU to Mike, Kenny, Dixon and Lynn who all responded quickly and efficiently to my panicked calls!! Dave's is the ONLY company for me! read more

We have been usin Dave's Heating and Air Conditioning for 12 years. We have always been provided with excellent service at a fair price. And bonus--they are great to their employees so we are lucky enough to get the same skilled workers every time!!! Best company ever! read more

Poor Customer Service -- I called for emergency service and the woman that took my call told me "good luck with that" when I stated that I needed same day service. My suggestion would be to not state that you offer 24/7 emergency service, if you're unable to deliver - especially when you quote three days until the next available 'emergency' service appointment. read more

I called to schedule an appointment, and I was told they could come out the next day. I was told they would call the day of to specify a time. When the next day came around, I called them first thing in the morning and was told 2-4pm. No one came by 3:45pm, so I called and was told 5-6pm. Finally, I got a call at 5:30pm saying they couldn't come out because of the cold outdoor temperature. VERY INCONSIDERATE! I'm really not sure why they couldn't' say that to begin with.... read more

We recently had to replace our furnace and working with Dave was great. He and his team provide excellent customer service. Our old furnace cut out on us before the new once was available, so Dave sent out a tech to do a temporary fix until the new one arrived. They didn't charge us for the service call. They always were on time for their appointments and worked efficiently. I would high recommend this company for your heating and air conditioning needs. read more

Have used Dave's many times, including a new furnace last winter. Always happy with their service and call them first whenever I have heat/AC problems. Lynn is always super helpful when I call. read more

Needed a same day quote for negotiating a real estate contract and they were helpful, speedy, even early! He clearly had a great depth of knowledge and was honest and straightforward. We'll definitely be using him again and recommending him to clients! read more

Very impressed with everyone at their company. The lady on the phone was very nice and helpful and got someone out to my house within a couple of hours. The service tech was super nice and figured out the issue and fixed it and my furnace is running properly once again. I would highly recommend them to anyone! read more

12/14/2015 - I had a TERRIBLE experience. They charged me $515 for a $10 dollar fan relay replacement!!!! They charge $129 for a call fee and $193 flat additional fee when they come home. When they didnt have the fan relay at that time, they come back to install and charged another $193!!! On top of that problem is not fixed because they instaleed incorrectly and had to call back again. Horrible service and not experienced technicians, overcharged labor. i would never go back to this company. complained to BBB. read more