Didn't wind up getting the repairs, but the service was great. Will definitely keep them in mind…read morefor future incidents.

The service itself was good and my dryer is back to normal now. The only issue was that they showed…read moreup at an unscheduled time without letting me know about the delay, which meant I had to clear my plans for the rest of the day. If not for the communication mix-up, it would have been five stars

David has been fixing my appliances for several years - washer, dishwasher, etc. He has always been…read morevery professional and honest. He recently came to inspect why my electric fireplace wasn't working. It was in fact operational and David was kind enough to point out the issue - without charging me. As a long-time customer, I'm more than pleased with his services.

David repaired my Miele washer a year ago, and I was so impressed with his knowledge & efficiency…read morethat I called him again when my Miele dryer needed service. Once again he did an excellent job. David is professional, reliable, & charges vey reasonable rates. He also takes the time to explain how to properly maintain your appliances so they last longer which I really appreciate. I highly recommend him to anyone looking for an experienced appliance repair technician.

Had the greatest experience with our technician, Nick, he quickly diagnosed two issues we were…read morehaving: a leaky ice maker in our LG fridge/ freezer; and a bad water pump on our LG clothes washer. He had the pump stocked on his truck and installed it in under a half hour! He also got the replacement ice maker on order and I'm looking forward to him returning to install it. Nick was professional, courteous and quite friendly. Thanks ARE and especially Nick! With four people in our home, a downed washer would be a nightmare, only sweet dreams for us tonight

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

Maria who scheduled my appointment was very friendly and helpful. Peter the technician was able to…read morecome the same day I called for service on my refrigerator. Peter was honest and explained to me that my refrigerator was beyond repair. I really appreciated how thorough explanation was and his integrity. If I ever have an appliance issue again I will be contacting this company again.

Great service. Excellent communication. Tech is highly skilled. I had to call them back for a…read moredifferent issue. I would definitely recommend them.

Chris did an outstanding job on our 8 year old ASKO dishwasher at a very competitive price. Works…read morelike new now! We'll also call on this Veteran owned family business for our SUB-ZERO & WOLF appliances. He also recommended great dishwasher detergents & cleaners. JOB WELL DONE!

I could not be happier with the service I received from Special T's! I had previously called…read moreanother repair place. He told me to disconnect the dryer vent and run it ....then, let him know if I was still having an issue. My washer and dryer are on a platform that I could not move myself. I never called him back. When I called Special T's, Taunya answered the phone. I explained the issue and she was happy to help. She sent Chris out to analyze the intermittent problem. She also called to say he was ahead of schedule and asked if it was OK if he came early. He disassembled the front of the dryer and checked everything out. He made some adjustments to max temperature. He told me if it continues to happen, it's probably a part that is only about $60.He was very thorough and polite. It is unfortunately rare these days for service companies to be responsive, professional and not try to rip you off. I highly recommend this place !

Amil is awesome! Everything you want out of a repairman…read more Honest, communicative, priced well, and actually cares. He fixed my fridge with ease! Gave me all of the options and always geared me towards the most cost effective way for me, as a woman, who knows nothing of repairs. Saving his number for all repairs moving forward

I had a washer that would not work and Amil was able to diagnose and fix the issue quickly. He…read moreprovided reasonable and affordable pricing, which I truly appreciated. Amil was punctual, responsive, professional, and knowledgeable throughout the entire process. He explained the problem clearly and got my washer working again in no time. I highly recommend Amil to anyone looking for reliable and honest appliance repair services. Thank you!

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

It was a pleasure working with Michael. He installed my Samsung dishwasher at a fair price…read more Will definitely recommend him.

I reached out through Yelp to receive quotes for a repair to an appliance in my home. I received…read moreseveral quotes from different providers. Reputable Repair provided me with what appeared to be a fair quote, and I messaged back and forth with the repair technician, and we agreed on a date and time for an appointment the next day. About 2 hours before our scheduled time, I was informed by them that the technician would not be able to make it to our appointment. Less than 1 minute later, I replied back asking when we could reschedule. I sent a follow up message a few hours later, and as of now, more than 24 hours later, I have been ghosted by this company. I have only 2 days per week to get things around my home completed because of my work schedule, and now will not be able to get this item repaired until next week. I understand that things suddenly can come up, but in my opinion, when you go out of your way to earn someone's business by responding to a quote request, schedule an appointment, and then bail on that appointment and MOST IMPORTANTLY fail to follow up in a reasonably timely manner, indicating whether you intend to take on the job, this is missing the mark with your service. It only takes a few seconds or a minute to reply to a customer. I still have a problem that needs to be solved, and now have lost a week of time because of poor communication from this company. Follow Up: The technician did follow up with me several minutes after leaving this review, and offer to come out tonight. Michael seems like a nice gentleman, and indicated that he had an emergency. I will give him the benefit of the doubt. We will be taking our business elsewhere, however, and wish this company the best. I have adjusted my review from 1-star to 2-stars. Communication in this instance could have been much better.

Stay away from this contractor…read more Clark County license Revoked! see attached image. Took my money ($585), Aggressively kept insisting we pay immediately to order part. The fridge was incorrectly diagnosed the part ordered did not work and he did not complete the work, and has returned the incorrect part kept all our funds. No resolution, no refund, and completely unprofessional communication. This is a warning to others: do not hire Myles or you risk losing your money and getting incomplete work.

Amazing service! Fast response! And I was so impressed by his professionalism. He diagnosed my…read moredryer issue in minutes and had it running like new in no time. He clearly has a lot of experience and even took the time to clean the unit thoroughly. It's hard to find someone this reliable and skilled. Thank you so much for the excellent work!

From my conversations with Toni to working with my tech, Alex, everything was first class with TGM…read more Alex explained everything he did on our dishwasher, did even more than was expected and as very professional and thorough. Toni helped me adjust scheduling to fit my needs. I HIGHLY recommend TGM to anyone that has issues with appliances.

As a user reviewed below, we had the same exact experience. STAY AWAY…read more Service requested and their assessment and report to my warranty was inaccurate and malicious. They used the words "Neglect" to a freezer that broke for the first time in a home with regular professional cleaning service. Requested a bid for service without using our warranty company and they stated they only work with warranty companies and refused to provide a bid for services.