I was never supposed to go back to the David's Bridal in Frisco; they're not focused on making sure you have a wonderful bride experience. They were kind of busy today, and the manager was pretty rude when I was brought to the counter to pay for some bridal party robes. She totally ignored me while apologizing to another customer because the robes were placed close to the order of the other customer. It wasn't a big deal, and it certainly didn't justify an apology. Right then and there, I decided never to go back to the Frisco location of David's Bridal and also to cancel the alterations of my wedding dress. I'm done giving my money to rude people who do little or no customer service, which is why I left her, her ugly attitude and those robes right there. read more

I am so happy! Madison was my stylist tonight and helped me find the most beautiful dress. She was friendly, personable and patient. I felt like a true princess. I would highly recommend you come in and see her to help you find your dream dress! read more

This location is appalling.... The worst customer service I have ever received not to mention the manager (Ally) was RUDE and of ZERO help. The wedding that I was suppose to attend was cancelled due to COVID-19. This location will not refund my dress, the cost was over $150. Another bridesmaid in the wedding was able to have her dress refunded at the TN location. When I asked the manager what to do with the dress since the wedding was cancelled she told me to "sell it at a garage sale"...... My dress was over 6 weeks late and was promised May 17th 2020 but did not arrive until July 6th and again the manager (Ally) told me that it is unfortunate that the dress was late but there was nothing she could do about it....... Be cautious when shopping at this location apparently the standards are different and the policies are different at each location. If I could give zero stars I would! read more

ONE WORD...FANTASTIC! We started our search for both my daughter's bridal party and her wedding dress at David's Bridals in Frisco as it is close to her home. Katie, our consultant, was beyond helpful and could not have been nicer. My other daughter is her Maid of Honor and Plus Size, but nothing to be concerned about as Katie brought out all sorts of styles and in sizes where she felt comfortable, in dresses that actually fit, which is NOT always the case with bridal stores. Also, because there are so many in her bridal party, and all over the country with a limited budget, Katie helped us set up an account for her wedding date, put in dress suggestions, style numbers, color ranges that my daughter wants her girls to consider and stick to, etc. She had great suggestions to keep the costs down and worked with us to set up a plan that will allow my daughter to relax and focus on her and her dress rather than being concerned about the other girls. They followed all the current COVID safety guidelines and wore masks during the appointment. We are going back today to look at gowns now for my daughter and anxious to work with Katie and the crew at the Frisco store again. HIGHLY recommend them for you on your special day! read more

We had a great experience at David's. Our stylist was helpful and understanding. She was accommodating and pleasant. My dress needed some alterations and Bushra rocked it. The seam on the bust gave the appearance of "headlights" and she fixed it perfectly. Also, the back of the dress is open and did not lay flat. She fixed that too. Ask for Bushra to do your alterations. read more

I HIGHLY suggest someone in management reach out to me ASAP before I BLAST the way Miss Allie treated me on the phone this morning. Instead of answering any questions, she said "OK IM CANCELING YOUR ORDER BYE" and hung up on me!!! I will be up there today. read more

Been to this location 2 times before and every time I come there are no complaints. The customer service is always really great here, no matter if you're buying or trying. They are there to help you put things back and help you grab what you need. And they give you the full experience, if you need a push-up bra, or shoes or anything to complete the look of the dress. Both times that I've been here was to try on brides maid dresses. They have a wide selection and their store is generally clean, organized by sizes and the type of dress. The dresses that they have there are mostly for you to try on and if you wanted to actually buy, you can buy online for a brand new dress of the color you wanted and the size. sometimes they have promotions to have free shipping. Although, the dresses are really expensive (a good brides maid dress is normally ~100-170) but the quality is nice and it fits very well on my body. Overall, I would recommend this location. The customer service is very kind and they make sure that you can find the things that you need. read more

David's Bridal - Bridal Near Me - Frisco, Texas

Christina and her group of wonderful employees were very welcoming to me and my daughters. We were in there to order a bridesmaid dress for an out of state wedding. Also purchased some cute jewelry, had no idea they had all those wonderful accessories and great prices. read more

The alterations department did a fabulous job! I went in to try on my wedding dress for a final time and wasn't quite happy with how it fit, so the ladies went straight to work and finished altering within the hour! I can't emphasize enough just how thoughtful, supportive, and detail oriented each one of them are! read more

I have never gone to a store like this and I must say, my first experience was wonderful. I was helped by Rhea and unfortunately didn't catch the other lovely lady's name (I said hello as she introduced herself :( ) but she had short light hair and glasses. They were both incredible - knowledgeable, attentive, made everything so easy and simple for me. I was in and out of the store fast with the perfect dress & shoes. Their selection is also lovely though I would not suggest going here for short dresses as they are limited in that area. read more

I highly, highly recommend calling ahead and making an appointment if you need to actually try on a dress. The reason for this is that if you're a "walk-in" then none of the employees are allowed to assist you and there's only one changing room that you're allowed to use. This combined with the fact that the place seems to always be full of angry / frustrated / crazy brides, mothers of the bride, and bridesmaids it makes it a pretty miserable experience if you don't have an appointment. That being said, I pity the employees here a lot because holyshit these girls are crazy, and RUDE. I think I got snapped at ten times while I was here. (once just because I had the nerve to look at myself in a mirror that another girl was standing NEAR but not actually looking at, and another because I took a picture for my friend and a girl was in the background). All I needed to do was pick up the bridesmaid dress style, try it on, and then order it in the right size/color and it took over an hour because of how many people were here and the waiting line for the walk-in dressing room. It took a long time to place the order as well because they only had one register open for both pick-ups, orders, and sales. Overall, it was a crazy experience, and all of the ladies I saw working there deserve a raise for what they deal with! read more

What a BIG disappointment!! I made an appointment a week in advance for the first time ever to pick out my style and feeling and whatnot for my wedding dress and guess what: I got a teeny tiny bit of help. I came in expecting that yea i filled the dress style quiz thingy that they sent you after making the appointment for a personalized experience with a stylish, and all i got was this one girl, Toyna, juggling between me and walk-in bride that had her wedding in two hours (at least that's what she told me). The way i was treated was supper sh*tty and shady.. Here is from the moment i walked in til the end: I arrived on time for my appointment, and Toyna was supper friendly and greeted me and said someone would be with me in a second. I waited, and lady walked out and told Toyna to ask (couldn't catch the name) to help me, but after a very short convo, Toyna told me to follow her and that she will me helping me. About the quiz that they told me to fill out for a personalized experience, yea that went to trash. She did not once asked what i liked or what I imagined how my wedding to be liked. I don't mean to throw her under the bus. She seemed nice and friendly, but she was not prepared to help me because she wasn't supposed to. How do i know? While in the store, they announced the staff's name to the front for their appointment. I did not hear that when i got in and told them that i had an appointment. WTF?!?! Well, maybe because I bought a dress online from their online store, and they assumed that I know what i want?? But yes, i had that with me, and it turned to be an alteration/fitting visit instead. They passed me to the alteration people, and they didn't have room because other another bride was using the space. The ladies who helped me, Anna and Janet, ended up crawling on the floor to pin up my dress. They were much nicer and more pleasant to work with even though Janet didn't speak much English, but she tried and asked Anna to translate. After putting about 30 pins on me, Anna asked me to fill out my personal info and took me to the front to check out. She didn't know how to work the POS. I don't blame her, she's in the alteration department who got stuck with me :( I paid and left. I love my dress, but i hate the people in there. I did not feel welcome. I did not get the help that I needed. It was definitely a "personalized experience", A TERRIBLE ONE. I will not never ever recommend this place to anyone. Planning a wedding is stressful, shopping a dress should make the bride feel special and confident for the big day. This place will make you feel horrible and doubting your decisions. DO NOT COME HERE! read more

I walked into the Frisco location to look for a Mother of the Bride dress. The manager did greet me and told me where to look for dresses. After i found several that I wanted to try on, I had to find someone to open a fitting room, then again to help zip and unzip the dresses i was trying on. Each time I had to go looking for an associate. Nobody ever came to see if I needed help. When i had a question about colors for a particular dress, again I had to find someone to help. One associate totally ignored me when I walked up to her (this is the same associate who opened the dressing room initially). I had to go up front to find another associate who did help me with colors but I did not feel welcome AT ALL and will not return to this store to purchase. read more

If I could give them a 0 star I would. Maybe they're good for people who aren't plus-sized. But they are certainly not good for a woman who is plus-sized like me. I went in to get sized. I told the little girl that I wear an 18 or 20. She INSISTED that I wear a 16, and despite my protests, she ordered it anyway. When the dress came in, it was too small (obviously). It was nearly impossible to get on. I asked for help, I called the store, and I texted the number that they used to tell me my dress was ready. 30 minutes later, someone finally shows up. The tailor then measured me, and when I got the dress back, it was even smaller. Now I have to buy an $80 corset to get the dress to fit because the wedding is in two weeks and they won't be able to get the new one in time. This is the worst customer service I have ever experienced. When I get married, I will NOT be using David's Bridal. read more

So uh, don't have much to compare to because this was the first and only place I went to for my bridal gown shopping adventure. I made an appointment online for 10:30am on a Sunday, had a large group with me. I was paired with Zee to help me with fitting and choosing dresses. I told her I was nervous, showed her my Pinterest looks, gave her my budget and just let her pick 5 dresses for me. I needed the guidance. I was a little iffy on having a stranger in the fitting room with me but Zee made me feel at ease and made the whole experience so wonderful! I don't like shopping and I actually had fun. She understood my taste and what was flattering for my body type. I even hugged her before leaving! I only tried on four dresses, and bought the second one. Absolutely loved my visit and would recommend to anyone shopping for their wedding dress! Thanks again Zee! read more

It's three months before my wedding and I suddenly realized the dress I purchased six months ago is simply not "the one." Panic sets in. I quickly recruited a bestie to head over to David's Bridal to see the dress I couldn't stop thinking about. We were kindly greeted by Rhea who immediately sensed there was something urgent about this visit. While I didn't have an appointment, she worked with another fellow manager, Jessica, to fit me in. Jessica found the dress I kept thinking about it. I tried it on and immediately knew this was definitely the one. As I discussed options with Jessica, I realized I was outside my return window. Now extreme panic set in - I simply could not walk down the aisle in a dress that I didn't love. At this point, I definitely had a meltdown. I started to resign myself to the fact that I had to accept the decision I made in May and make it work. Jessica and Rhea were determined not to let that happen. Jessica said she'd be right back. When she returned she asked if I had the dress with me so they could see about an even exchange. This was such a relief, happy tears ensued as I realized Jessica and Rhea were making miracles happen before my eyes. Long story short, I left David's Bridal with the dress I am meant to wear and a lasting memory of amazing customer service from Rhea, Jessica and the entire team at this location! read more

(Speaking as the Matron of Honor for the bride) My dear friend just recently got engaged and she was so incredibly excited to try on a wedding dress for the very first time! Our consultant, Princess was less than enthusiastic and engaging. She made the experience uncomfortable and awkward, She made little effort to make the experience exciting and enjoyable. We assumed that as a bride to be, she would be treated much better. Princess had her try on a dress that was far too small and she wanted to take it off but Princess left her in the room in the dress. I had to run and grab a robe so she could get it off of her. There wasn't much accommodating happening during the appointment. We were incredibly disappointed. read more

This review is for my bridal stylist! As far as the location goes, no qualms about it. Place is clean and neat and staff each time I visited were friendly. And now for my stylist Aileen! Simply the best! A friend and I had an appointment together for both our weddings one Tuesday morning. Being a weekday it wasn't busy so we had the main dressing floor to ourselves. Aileen was very patient and I had a list of dresses I wanted to try on and I spit out style numbers at her and she immediately knew what I was talking about. She was organized prompt and knowledgeable. She knew which veil to pair up with which dress and even the accessories. When the first visit didn't work out we came back again to see Aileen 3 days later and again she was above and beyond so patient and gracious with all of our requests. Both visits ran longer than our allotted time but she didn't mind or notice. My friend ended up saying yes to the dress after the 2nd visit but I still wanted to think some more. So Aileen invited me to come back and visit with her the following day an hour before her scheduled shift! She came to work extra early just for me! And then after that 3rd visit I finally said yes to the dress! There is a sense of sisterhood that Aileen's service gives you. She makes you feel at ease and unafraid to throw random thoughts or ideas at her and she was quick to think on her feet to give feedback or other ideas. She's really great so if you visit this location definitely ask for AILEEN! read more

All I needed was a simple purse. Against my better judgment, I returned to this David's because of the location. All I wanted for my wedding day was a simple silver purse. I noticed on David's website that they had some in stock. I walked in and was not greeted in any way. That didn't bother me because I knew exactly where the accessories were. I went to the back and looked for the purses; I found one I liked but was curious if there were any more. The salesperson was doing her best to ignore me, but I managed to get her attention by asking if there were any more purses in the store. No, she said, this is all we have. I left, but on my way out, I noticed a mannequin adorned with several purses. A young woman approaches me and asks if she can help me; I tell her what I'm looking for, and she leads me to the back, where the perfect purse has been found for me. I saw the other woman who said there were no more purses and told her, you said there were no more purses, but there is a section with several purses to choose from, to which she replied, ok, thank you! Oh my goodness! No apology or anything! I am grateful for the young lady, but even more grateful that I will never support David's Bridal again. How many times must someone mistreat us before we realize that our business is not welcome at their establishment? read more

I came here for my bridesmaid dress. Very expensive not worth the price. Got my dress altered and it's missing the latch to close it in the back. No refunds I suggest going somewhere else for your big day. The staff is snobby. I was told I needed a different bra to hold my breast up. read more

Just wanted to review how amazing not only the employees are but management! Had my appointment to exchange a brides maids dress for a diffrent size. With a month from the wedding the lady immediately started finding dresses in the exact same color and made me feel great! And to get better they were able to order the size I needed and it still be here in time for the wedding. Unknowingly I got a dress a tad more expensive than my original purchase, and the manager Christina matched the difference. Such amazing customer service, and made me feel like my time was so appreciated and not rushed! And too top it all off she came me two coupons for a free wedding Shutterfly book! I'll be back for when I have my wedding thanks so much to Christina and her amazing team!! I recommend using this location if you want everything worry free! read more

I have been to a few David's Bridals in the area and none compare to the Frisco location. I have been in a few times for multiple occasions and I'm always impressed. These women are the best! Super kind, caring, sweet, and patient. I am super picky when it comes to a dress that looks good on me and they really did a great job. They worked diligently to meet all my needs. I always leave here feeling better than ever! I will be back for my next dress purchase! Thank you ladies, see you soon! read more

I came to the store yesterday with my mother in law. It was my first time to go try on the wedding dress. I am so happy that I met my stylist Aileen. She was amazing. I only needed to try on 4 dresses and I already decided to ring the bell!!!! It was really nice to work with Aileen! She is friendly, helpful and knowledgeable. read more

I came here just to try on dresses and see what I liked and Avery ended up being my consultant. She was amazing! Always made me feel welcome and listened to my wants and even helped me pick out a dress I love! However because of current financesbi wasn't able to get it! I will be back in a few months and will ask for Avery! highly recommend her to anyone that goes there, so sweet and never makes you feel rushed or as though you're just another bride she wants to get through! Thank you for the great experience! read more

Great experience on a Sunday. Alex was the most helpful consultant I've had through this process. I lucked out and found my dress on sale!

All the employees and staff are customer focused, friendly and professional. Greeted me at the front door. They are very well trained and experienced.I had, Shairee, She was very knowledgeable & took three time to help me find the right fitting for my bridesmaids dress. It is a very organized and clean store. Their great to work with! I highly recommend them. read more

To start off with my mom and I went in to look for a wedding dress for myself.. they had one of their ladies come over to help us. Asked what style dress I wanted and what our wedding would be like. I told her I wanted a lace mermaid or trumpet style dress. The next thing I know she keeps taking me to ballgown and Aline style dresses. Nothing at all like I wanted. Eventually my mom and I got tired of having to tell her no and repeating ourselves on what kind of dress I wanted. We got to the point where I just walked around the store and picked the dresses I wanted to try on. I found 2 I liked a lot. But in the end I left without a dress because I was so disappointed with the employee that I didn't believe they should be getting commission on something she didn't even help me find. About a month later I wanted to go in and buy shoes for all my bridesmaids and my flower girl. The lady helping me then was great. I showed her the picture of the flower girls shoes I wanted. Which weren't in stock. So she told me she could order them and have them sent to my home directly.. Great! Means I won't have to come back. Wrong.... a month later I call the store to see if I can get an order status update.. the girl I spoke with tells me they have the shoes and have had them for a week. Nobody called me to inform me that my shoes had come in. So if I hadn't called how long would it have been? I told her I live over 30 minutes away and I can't just come pick them up and they needed to be shipped to my home like they were originally supposed to. Their staff is not capable of listening or doing what they said can actually be done. Which is so unfortunate, wedding planning is already stressful. And all they did was add more stress. read more

Christina is so amazing she helped me find exactly what I was looking for and more! She listened to what I was wanting and helped me find items that I have been searching for! I am so grateful for my experience at this location!! read more

I came to David's Bridal today after I found out that my bridal party would not be getting their dresses from Alfred Angelo any longer. David's was very accommodating and professional with me and my bridal party. Marianne helped us and she was awesome! She gave me a hug when she found out I had been affected with Alfred's closing. I really appreciated that. She immediately got my girls into dressing rooms and she brought out styles that fit the personality types of each of my bridesmaids. She was very courteous and patient with us. I know it was very hectic in there today because of it being a Saturday and of course the additional traffic from the Alfred's situation. Even with that, we still had one on one personal service with Marianne and all my bridesmaids found their perfect dresses! Thank you so much, Marianne! A couple bought off the rack and the others will be in August 14, which was the same time our other dresses from Alfred's was suppose to come in. So we are still on schedule for my October 7th wedding. I only wished I had chosen David's to begin with. However, I had such an amazing experience today, I'll be sure to recommend David's Bridal to all my engaged friends. read more

Best location in the dfw area. Stylists are amazing and the customer service people are so kind and helpful and always put a smile on my face. Helped me pick the perfect dress and I could not be happier read more

Let me be clear, I've had such a great experience up until my alterations appointment. This is not directed towards floor staff. I had an appointment, January 23rd at 12:30pm, for my very first wedding dress fitting and alterations. Both my mother in laws and sister in law were present for me on this special day. My own mother is in El Paso right now, she's been having medical issues and was unable to attend, I was planning on video chatting with her during the the fitting. I had high hopes it was going to be a lovely day with all the amazing women in my life. We arrive there, mind you it was 10 minutes before my appointment started and I had already done the check in via text but I got a text back saying there was a issue with my check in and to proceed to the front desk for further assistance. Making it inside and check in saying I have a 12:30 appointment for my wedding dress alterations (the young woman at the desk, wearing glasses, does not ask for my name which I thought was odd) and another young woman leads us to the back. It's a small but seemed like a private area. There was maybe 1 chair that was there and no one brought or even asked if my bride's maids needed a chair. I had seen that the store was quite busy at this time so I understood that there might be a small set back. We were left there with no clear instructions on what to do so we're just standing around waiting. Finally the woman who had fitted me (her name is Farah I believe that reads on my ticket) does not fully introduce herself and did not really ask what and how I wanted the fit. She was not totally unpleasant towards me however I felt as if I was taking away from her day. Finally we get the right length and fit and just seeing myself in the mirror brought me to tears. My sister in law is in the process of taking pictures and almost immediately Farah and another woman are asking if I was done, multiple times it felt. Again I wanted to share this moment with my mother and I could see another bride making her way in before I could even process. So we lead off into another side dressing room and I call my mom up so she can see me and we talked for maybe 5 seconds until the Farah comes in with a clipboard with prices for the alterations meanwhile I'm trying to have this moment with my mom and as she leaves I just burst into tears. This was not at all how I imagined the day was going to go. My fiances mother tried to talk to another alterations lady (Azadeh is the woman who sized me after Farah was done altering and checked me out) about how long these appointments usually go due to ours being so short and she ignored her. We follow her to the register and my mother in law asks again, ignored again. Finally get to the register and Azadeh tells me it's actually $40 to put my belt on my dress when the original plan was Farah would just tack it at the sides while also leaving the ribbon said it was $10. So we wait as she goes to talk to her and comes back to say $10 for that was appropriate. Not only was I robbed of this day but also felt I was going to have to give an arm and leg to pay for this. Upset as I was I just bolted out of there with my bride's maids after check out and my mother in law actually complained to Azadeh about not only ignoring her but also about the short appointment. All she said was she was sorry and that was that. I never, and I mean NEVER complain about service unless I felt that something went terribly wrong. I have only had amazing experiences the times I came to David's Bridal, always treated with kindness and only that. Unfortunately for me I can't get that moment back, I wish I could go back in time to have it done somewhere else by someone else. I called around 5pm that day to express my anger and I had gotten in touch with the floor manager, unfortunately I didn't write her name down but she was a great help in making me feel this matter would have the most attention by the head of alterations. She said she would call today to clear this matter but I have yet to receive a call. read more

I'm literally posting this review everywhere because I had such a positive experience-- I'm not going to lie, I was DREADING my appointment because I really don't like help when I'm shopping and I don't really like hovering sales associates and feeling pressured. All I wanted was to come in and try on a few things to see what I might like to end up with. I met with Sydney Ford, who was to help me with my choices and trying in things and she was literally a dream to be around. After speaking with her for a few moments I was relaxed and actually excited to be there! She was so fun and chill and it felt like I was shopping with a friend. I actually even found THE dress!! I can't say enough good things about her. I was so worried and anxious and she squashed those worries and anxious feelings in literal moments. I'm almost sad that I found the dress and I'm not coming back to try on more lol! Thank you so much, Sydney. (We're totally best friends now) read more

After trying on a bridesmaid dress, ordering it in the correct color, waiting to receive it, finding it was a littttle too snug in some parts, and paying for alterations.... I was super disappointed to try the dress on again and find it STILL was too snug in some areas and too loose in others. Worse? The alterations lady asked if it was possible for me to LOSE WEIGHT before the event. (Which is just none of your business. I am perfectly happy with my body, and it's insulting to suggest that to a customer!) I went ahead and wore it anyway, since the design of the dress mostly hid the snug bits. Halfway through the reception, my dress was all bunched up underneath... turns out she had altered the dress, but not the lining. My mom and I ripped the seams of the lining and suddenly it fit perfectly. So - the alterations were incorrect and they told me I should try to lose weight to fit in a dress. No thanks, David's Bridal. read more

Amazing experience here. I came in on a Sunday and there's a big sale going on in the store too. To my surprise I received an excellent customer service. Megan was my consultant. She took her time with me and gave me great advice on each dresses I tried on. She was not bothered at all by me asking for something else or to place an accessorie on me to see how it matched the dress or my whole look. She was super patient and very professional. I just love how the store was able to help me find out what's was the best for me, and that they gave me so many options so that I could have the best version of my dress possible. I highly recommend coming here. read more

I was in last week and told the stylist that I was free to purchase any bridesmaid dress available in the color/length requested by the bride. She just stared at me blankly and asked which one I wanted. No suggestions - she didn't really even offer to show me anything except for a dress on a mannequin that we happened to walk past. When I did find one to try on, the dressing rooms were filthy and there was nowhere to put my clothes except on the floor. I left without purchasing. read more

I ended up scheduling an appointment at this location simply because it's the closest large store to where I'm at. I was super hesitant given my past experience however I ended up getting a wonderful wedding consultant named Miranda. We got along great, she was super helpful and listened to the feedback I gave on each dress and ended up finding a dress that I actually liked! I am deducting one star because: 1. I find it frustrating that they do not have any mirrors in their dressing rooms which makes them seem small, unwelcoming and forces you to leave the dressing room regardless of what the dress looks like on you. 2. Their tailor that I spoke with didn't speak English very well so when I asked her questions I got weird answers that weren't at all related to what I had asked. So much so that Miranda had to step in and offer an answer. read more

Highly recommend David's Bridal! My first appt was with Alex. She was excellent and really helped me figure out what styles looked best on me. My second appointment was with Zee. She was amazing! She also knew exactly what dresses to pull. After I picked a dress she paired shoes and a head piece perfectly. I LOVE my dress and feel confident in it! The prices here are very reasonable. The online account made picking out dress's easy as well. When I got there, they could already see what dresses were listed as my favorites and that gave them an idea of what I liked, took my measurements and pulled accordingly. Again, I highly recommend this store!!!!! read more

What a nightmare! If you must go to this mad house, go on a week day. I agree completely with them overbooking. And for the love of god, make sure you have an appointment made well in advance. And take your checkbook. If you're not going to spend at least $1500 on a dress, the consultants make it pretty obvious that you're wasting their time and they just don't want to wait on you. And if you're not a stick, don't waste your time. They won't have anything in your size and what they do have isn't flattering if you're more than size 12. I wasn't even there for a whole hour and I tried on EVERY dress they had in a 16. When I couldn't find a dress I like, even though I still needed help with brides maid dresses and tuxedos for the rest of the party, our "consulant" actually walked away from me in mid-sentence. Oh, and watch out for the 30% interest rate store credit card they try to snook you into filling out. IMHO, that's really underhanded since they hand it to you with the intake form to fill out with your name, wedding date, style of dress, etc. read more

I had my appointment 7/5/14 and was extremely pleased with every aspect of it. I took my mom and sister with me and we were all treated with great service. My consultant was Lacey and she had my favorites that I bookmarked online printed out and ready to go. The longbra/slip they provided were clean and I like that the dressing rooms are towards the back. There is plenty of space for the people with you (I wouldn't recommend bringing more than 3-4 people.) Lacey complimented the styles I had picked and answered all questions that we had about ordering certain sizes, delivery of the dress, and alterations. I was pretty sure I had found my dress but we still had another appointment at a different store near by, but Lacey was able to make a come back appointment for the same day so I could make sure I loved the dress. Well we couldn't get back to David's Bridal fast enough! I tried on the dress one more time and didn't want to get out of it! We ordered it and we even had time to let my sister try on some bridesmaid dresses. I was pleased with the price and the wonderful sale they were having. We plan to come back to buy all the bridesmaid dresses there. They also offer incredible discounts on other wedding needs like invitations and the discounts for their partners and affiliates. As we left the store manager Christina came over and she was so pleasant and made sure we had a good visit. I definitely recommend making your appointment with this location! Thank you David's Bridal Frisco! read more

What was supposed to be an exciting experience turned out horrible for my sister, (the bride). Our "consultant" was dressed and acted very unprofessional. She yawned many times in our faces, wiped her nose, interrupted us, and seemed very unsure when answering our questions. She looked like she had just rolled out of bed and there was little to no effort given. We were ready to get out of there from the start. It also seemed like they overbooked themselves because the store was chaos. Would NOT recommend. read more