Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We have had a few visits here now for my daughters dental work. They have been nothing but kind and…read morecaring during the visits. My daughter is 8 and each appointment they walk her through all the steps and talk directly to her instead of ignoring her and talking to me like past places have done. They don't rush and take time to give my daughter breaks and talk through some of the issues shes had. We have loved coming here and look forward to our future appointments. Definitely recommend especially with younger kids because they have an awesome points/rewards system!

Pretty messed up that after years of being loyal patients you send a generic mass-produced letter…read morestating you will no longer be in network with our insurance. No explanation as to why you did this after you've been with them for years. I get all insurance companies have issues, but this is by no means a junky plan. It is actually the premium PPO plan our large communication company offers. So we pay EXTRA for it!! Have never had an issue with this insurance being out of network ANYWHERE, so congratulations you will be the first. No apology given what-so-ever for throwing this on us three weeks before the end of the year and right before Christmas. Thank you for that. Finding a new dentist for my kids (which obviously I am now) right before the holidays is super high on my list of things I want to be doing. Really disappointed in this. Perceived as little care or regard for your patients. If this was done out of greed for more $ or because you think you can afford to pick and choose patients, I hope it backfires.

Time for my two young kids to see the pediatric dentist Dr Bunch for their 6 month check up and…read morecleaning. The kids have no fear coming here, the kid friendly atmosphere certainly help with putting them at ease.

Have been going to Old Pueblo Dental for many years and have been very satisfied with both the…read moreskills of the dental hygienists and the dentist.

The dentist was extremely patient and kind, thoroughly explaining everything without pushing for…read moreextra dental work. They spoke directly to my girls, ensuring they understood and had the opportunity to ask any questions or voice concerns. The dental hygienist was amazing and even accommodated my oldest daughter's appointment a week early. The office staff was excellent as well, she even called us to advise of an opening today get us in due to I expressed my concern of one of my girls tooth pain.

What isn't to love! All the staff is beyond amazing, they are very quick and work so well with the…read morekids. Great prices and monthly plans available for braces, and they ensure you leave with great care.

All the staff are absolutely amazing with the kids and really understand how to work with them. Dr…read more Ibarra is the absolute best. She is so patient, kind and comforting and does not rush the exams. The office is very clean.

We came from a very good dentist at our old home in Texas. One that not only allowed parents in the…read moreroom actually encouraged parents to come back and had comfortable seating for them. Tucson Smiles does allow parents in the back but they act like it is a huge inconvenience and stuck me in a very uncomfortable chair in a tight space behind an xray arm. They gave me a sheet that stated I wasn't to talk to anyone during the visit or be on my phone.. Both dentist were very nice to my kids. They truly seemed to care about their patients and did not want them to be afraid but on several occasions kids could be heard crying from the waiting room. I'd been with our previous dentist for a decade and only hear crying once and it was from a kid that was upset about getting in the chair. That isn't very reassuring when you tell me you prefer if my child goes back for their procedures alone. I had been told before we left our previous dentist that my child had a dark spot on a baby tooth but didn't recommend fixing because it wasn't yet a cavity and was due to fall out in the next year. Tucson smiles recommended filling the area anyway just in case. When I explained I'd rather just wait for areas that were not yet through the top layer for teeth that were already wiggly she got annoyed and wouldn't make eye contact. They do have TV's in the room but they keep the volume on mute which means the kids still have the drill sound. Seems like that would be an advantage to having the sound on. Maybe provide headphones?

Took both my kids there for the check ups. they didnt take my both of my insurance plays so I…read moreswitched dentists. I asked for a copy for the x-rays. i already payed close to 400 , which I payed for during the visit. I was told they could sent the x-rays to the new dentist but to send the SAME information to me would be 42$. absolute crap. They just wanna know where I'm taking my kids to. I would not recommend this dentist. if there policy is to rip me off 42$ over what email the file is sent to. what other fees and policy's would they not tell me/you about. BEWARE..... NOT ACCREDITED WITH BETTER BUSINESS BUREAU

My daughter loathes the dentist and this is the one establishment that puts my daughter's mind at…read moreease. The hygienist Leondra was not only gentle while cleaning but thorough. She is the best and deserves a day off with double pay or be considered a trainer! Kudos to Leondra

My kids have gone here since they were babies. I love the staff. They're helpful, pleasant, and…read morealways greet you with a smile. Dentists and assistants are kind and welcoming, making for a great visit each time. I highly recommend.

Great experience for child's first time at the dentist! Staff is friendly and great! Not a long…read morewaiting period, were able to get an appointment asap.

The dentist is very condescending and rude…read more When I set up the first appointment, I asked if we could schedule the time to treat her preexisting small cavity with SDF after the initial consultation. They stated that the first appointment was for 1 hour so there should be plenty of time and it was the last appointment before the lunch break. It was $125 for the dentist to look at her tooth which I already knew was a small cavity as we were just switching from a previous dentist because I thought it would be better to use a "pediatric dentist". They seemed pissed that I did not want x rays (which she clearly didn't need). After looking at her tooth, I asked if they had time to do the SDF treatment (which takes 10-15 minutes max once her mouth is open). The dentist said "we don't have time in our schedule". I said "Okay, it's just a long drive for us." He rudely said "Well. Wish we were closer to your house but... we're not." Next day we went back for the SDF treatment, I asked for him to apply the fluoride varnish on a tooth that had the start of a cavity. He said, "I looked at her teeth yesterday, there is no cavity there." I said, "okay, do you mind taking a look?" He said "Do you think it changed in a day?" Her previous dentist had already mentioned there was the start of a cavity on that tooth and you can clearly see the dark spots from the plaque. He is just arrogant and rude. He did the SDF treatment, did not apply fluoride to the tooth I asked, and dropped the SDF on her face so now there is a 3 inch mark on her cheek that will take 2-3 weeks to come off. There also is no play area for toddlers while they wait, only screens everywhere... I do not know how this guy has such good reviews but he must have paid a lot of money for them because they can't be real.

Dr. DuBois and his staff are absolutely amazing! My daughter (4 years old) fell and hit her mouth…read moreon a table and knocked her two front teeth loose. Called up the office and they said I could be seen within the hour. We were seen almost right away when we got in and the doctor got x-rays. She needed the teeth removed and we made the appt for the following day. Her appt the next day we were seen right at the time of the appt if not earlier. The doctor and assistant let me sit with her while she was getting laughing gas. The procedure lasted less than 15 minutes and I could hear them being super positive and supportive to my daughter during the whole thing. I'm blessed to have been assigned Dr. DuBois by our insurance. The whole office is great and I will be recommending to my other mom friends!

Such a great Dentist! Does great work and makes it easy for my son! Definitely recommend!read more