Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

My husband and I have been going to Schmidty's garage for over 20 years!! We are SO grateful for…read moretheir excellence in auto repair and very honest work ethics. Just recently I had a little car accident and they went out of their way to help me get it fixed in a very timely manner with an exceptional price!! Once again they came through for us. We would drive a thousand miles to take our cars to Schmidty's!!!! Very highly recommended!!!!!!!!

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

I was in a serious car accident a few months back I had just bought a new Toyota Tacoma, and I had…read moreonly had it one-month needless to say I was heartbroken and I was feeling lost and like no one cared, but then I called Gustafson's I had used there auto shop before and already knew this company was honest and good people.. but this was more than I could have expected! JOSE DORANTES I can't say enough he was so kind and helpful and made me feel seen and heard and that he cared what happened to me and my truck even after it was totaled, he still called me gave me advice I mean this is beyond care this is customer service that you won't find anywhere else! I will forever be grateful to Jose and Gustafson Brothers, and this shop will always be my shop. If you want honest hard-working people that treat you like a valued person, come here!! they won't disappoint.

Always had a great experience here. Got body work done. Jason was very helpful. Communication was…read moreconsistent and clear, with updates every few days which really helped ease the stress. He worked with me on the cost, which I appreciate, and they were able to prioritize my repair and finish it much faster than expected. Professional, responsive, and accommodating. I'd definitely recommend them.

This is a great place. May not have late hours, but that's ok. They are good at what they do and…read moretrustworthy. I have taken my wife's Cherokee twice here and they have always done great service, quickly and priced fairly. Other places always wantv to charge more, plus someone's didn't even get it right... Sam was honest and on time. I would recommend them any day. The service was also fine with a smile. Please tell them Frankie sent you. It may not get you anything, but I truly enjoy supporting local businesses who do things right.

The most trustworthy. The only place I take my car. My car is 26 years old. Hes gone out of his…read moreway to source parts on ebay. And he's reasonable.!

Amazing customer service, I've been coming here for years and they always make sure I'm satisfied…read morewith the service and go above and beyond to help me!

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I had a small issue with a repair order and the owner quickly stepped in to correct it…read more Thank you

I am writing to formally log a complaint regarding the customer service I received today. I called…read moreto schedule an oil change appointment and encountered an incredibly dismissive and unprofessional attitude from your representative. Furthermore, the individual abruptly disconnected the call while I was providing my name for the booking. Consequently, I have decided to cancel my request for service and will be taking my business to another provider. I wanted to bring this to your attention so it can be addressed internally

My 2015 Honda CRV awd was towed into Ron Catt Auto Care.Corwin Sherman listen to what I believed…read morethe issues with the car were. He carefully laid out a plan of diagnosis and probable solutions. They were busy yet we're able to take a look at the car. Every step along the way the explained what they were going to do, the costs and then the final repairs and time associated with such repairs. Costs were reasonable, Jeff Lucente the technician was very knowledgeable and clear as to what could be done and what should be done. They were very timely in their repairs. The even made a few favorable financial changes in my favor. They took a few pics for me to send to the previous mechanic who did previous repair work badly causing this issue to arise. Thank you all. Greatly Appreciated. Would recommend them all day everyday and twice on Sunday!! Daniel Bierman

I've been a customer of Ron Catt Auto for over 15 years. The reason is Ron and his team are true…read moreprofessionals! They are honest and communicate with pertinent information regarding the repairs needed. They don't sell you on non essential repairs and explain everything in detail. Ron truly knows his business and vehicles. If you want your car repaired right the first time for a fair price then I recommend Ron Catt Auto!

Excellent customer service even though ultimately I had no repairs done to my car. They were very…read morethorough with the inspection and even went above and beyond to look up if the dealership would cover the needed repairs with warranties. Would definitely bring my vehicle back for any problems in the future! I would recommend Doctor J to anyone who lives in OC. Thanks for reading! ^-^

Well-run multigenerational family owned foreign and domestic auto service shops. Good, honest,…read moreclean smart, fair prices. They have serviced Hondas, Acura AND our Ford V-10 31 foot motorhome with care and honesty for over 10 years now. Want a shop that knows what its doing? I recommend Dr. J!