K Brothers

(209 reviews)

Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

Automotive Excellence

(238 reviews)

Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

Schmidty's Garage

(416 reviews)

My family has been going to Schmitty's for at least ten years because of their quality and honesty…read more We like having everything done at one place, by a locally-owned business. Schmidty's also honors their warranties. Recently, I got a message on my dash board that my tire pressure was low in one tire. It was from a nail or screw. Schmidty's replaced it under warranty. They warranty all their tires. Last week, my car wouldn't start. I got it jumped and learned it was down to 11 percent. I was encouraged by the roadside assistance technician to purchase a replacement battery with a three year life, but I chose to take it to Schmidty's out of loyalty. My four year old battery turned out to have a five year warranty and Schmidty's replaced it. Yes, there was labor, but the new battery was no charge. My previous experience for 20 years was with other service companies because I drove a fleet vehicle and was required to use certain brands. I don't recall ever being told something that needed replacing was under warranty. That is why Schmidty's shines, in my mind. I did not have to point out the warranties; they brought them to my attention. They also saved me having to get my vehicle towed by allowing me to drive it with them right away so the tire went flat and the battery died on their property.

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

Gustafson Brothers

(710 reviews)

I was in a serious car accident a few months back I had just bought a new Toyota Tacoma, and I had…read moreonly had it one-month needless to say I was heartbroken and I was feeling lost and like no one cared, but then I called Gustafson's I had used there auto shop before and already knew this company was honest and good people.. but this was more than I could have expected! JOSE DORANTES I can't say enough he was so kind and helpful and made me feel seen and heard and that he cared what happened to me and my truck even after it was totaled, he still called me gave me advice I mean this is beyond care this is customer service that you won't find anywhere else! I will forever be grateful to Jose and Gustafson Brothers, and this shop will always be my shop. If you want honest hard-working people that treat you like a valued person, come here!! they won't disappoint.

Always had a great experience here. Got body work done. Jason was very helpful. Communication was…read moreconsistent and clear, with updates every few days which really helped ease the stress. He worked with me on the cost, which I appreciate, and they were able to prioritize my repair and finish it much faster than expected. Professional, responsive, and accommodating. I'd definitely recommend them.

Jim's Automotive Specialties

(196 reviews)

This is a great place. May not have late hours, but that's ok. They are good at what they do and…read moretrustworthy. I have taken my wife's Cherokee twice here and they have always done great service, quickly and priced fairly. Other places always wantv to charge more, plus someone's didn't even get it right... Sam was honest and on time. I would recommend them any day. The service was also fine with a smile. Please tell them Frankie sent you. It may not get you anything, but I truly enjoy supporting local businesses who do things right.

The most trustworthy. The only place I take my car. My car is 26 years old. Hes gone out of his…read moreway to source parts on ebay. And he's reasonable.!

Harbor Brakes & Auto Repair

(617 reviews)

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

KNG Complete Auto Repair

(695 reviews)

George was super kind to me today helping me with an oil change and alignment. I've been coming…read morehere for years and they are a very welcoming and reliable business.

I had a small issue with a repair order and the owner quickly stepped in to correct it…read more Thank you

Ron Catt Auto Care

(192 reviews)

My 2015 Honda CRV awd was towed into Ron Catt Auto Care.Corwin Sherman listen to what I believed…read morethe issues with the car were. He carefully laid out a plan of diagnosis and probable solutions. They were busy yet we're able to take a look at the car. Every step along the way the explained what they were going to do, the costs and then the final repairs and time associated with such repairs. Costs were reasonable, Jeff Lucente the technician was very knowledgeable and clear as to what could be done and what should be done. They were very timely in their repairs. The even made a few favorable financial changes in my favor. They took a few pics for me to send to the previous mechanic who did previous repair work badly causing this issue to arise. Thank you all. Greatly Appreciated. Would recommend them all day everyday and twice on Sunday!! Daniel Bierman

Ron Catt is incredible. I came here with my car because it was having engine trouble and they were…read morerecommended by AAA. Let me tell you, I am so so glad I did. Every person working at Ron Catt is knowledgeable, friendly, and helpful. They make it very clear what solutions are for keeping your car at its best and ensure you know what is optional vs necessary. Specific shout outs to Corwin and Jack for providing comprehensive breakdowns. Pricing is fair and the peace of mind knowing your car is in good hands is invaluable. I look forward to bringing any future vehicles here and you should too.

Doctor J Automotive

(147 reviews)

Excellent customer service even though ultimately I had no repairs done to my car. They were very…read morethorough with the inspection and even went above and beyond to look up if the dealership would cover the needed repairs with warranties. Would definitely bring my vehicle back for any problems in the future! I would recommend Doctor J to anyone who lives in OC. Thanks for reading! ^-^

Well-run multigenerational family owned foreign and domestic auto service shops. Good, honest,…read moreclean smart, fair prices. They have serviced Hondas, Acura AND our Ford V-10 31 foot motorhome with care and honesty for over 10 years now. Want a shop that knows what its doing? I recommend Dr. J!

Expertec Automotive - Huntington Beach

(513 reviews)

My 2nd appointment here !…read more I was having car issue that other mechanics couldn't figure out, I show up without an appointment and was greeted by a warm service. I thought my starter was going bad, but upon their inspections, a cleaning on the battery terminals was recommended and that resolve my issue. I told them I needed to go a smog & they had it in house service. In less than an hour, I was already back on the road home. Thank you for your services ! I will return again for my future car needs

So happy to be able to make this review. Outstanding company. Very thorough. Krista / Luis /…read moreChelsea / Walter Rep / Bennett Rep / Darrell Mechanic and Dan the Manager take great care of my vehicles: Honda, Toyota and '67 Firebird! I highly recommend Expertec for all your automotive needs.

America's Tire

(629 reviews)

If I could give this tire shop 10 stars, I would! If you're thinking about going anywhere else,…read moredon't. America's Tire has completely won me over as a new and loyal customer and a proud supporter of the brand. Their entire team provides exceptional customer service. From the hardworking mechanics to the customer care staff, everyone goes above and beyond to make sure customers feel valued and well taken care of. I never feel pressured or like I'm being taken advantage of. They are honest, professional, and genuinely care about their customers and the quality of their work. A special shoutout to David for helping me get taken care of and back on the road in no time. He even took the time to double check my phone number before texting me, which I really appreciated for personal reasons. That kind of attention to detail does not go unnoticed. Thank you again for the outstanding service and care guys!! I will gladly continue recommending America's Tire to everyone I know! - Case w/ the green Subaru!

I just called for a price for tires & was put on hold for 18 minutes. I finally hung up. Crap for…read moreservice. Lol!!!!! Owner commented w this link. Click on it & it leads to NOWHERE Owner clearly doesn't care. CRAP BUSINESS HERE.

Affordable Painting & Repair

5.0

(62 reviews)

Jim is the owner and provides excellent service. I had my exterior house painting for last month…read more He also fixed my fascia board before painting. I like the result. I recommend him to my friends. He is thorough and detailed.. Thank you Jim and Victor for your hard working.

Jim and Victor did a great job on time and on budget , Jim was very helpful and truly a very nice…read moreguy . We couldn't be happier .

Automotive Excellence

(238 reviews)

Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

Honda Guys

(187 reviews)

Jason, Tran, Johnnie, and Jordan are the best! Great guys and always take care of me and my…read morefriend's Honda and Acura cars.

A very good things but they need to work on customer service…read more I asked for a quote and got an odd response telling me that the quote didn't make sense. I didn't ask what they meant and they never got back to me. I sent several texts over several days with no response. Lame.

Autowerkes

(66 reviews)

First experience using Autowerkes and couldn't be more satisfied. Within 48 hours they diagnosed…read morethe issue, got the needed materials and finalized the repair. They discussed the costs with me directly over the phone after step one so I was well informed. While I didn't shop around for comparable quotes, the numbers they charged seemed very reasonable - no one was getting rich or poor from my bill - for the work needed. And while superficial, the nicest touch was that my car was washed, vacuumed and SPOTLESS when I got in to drive it home. That's a heck of a touch.

Solid team of guys over here, took good care of our Porsche cayenne. Bruce helps make everything…read moreeasy and kept me informed thru the process. Quick turn around time . Will be back !

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sanath A.

34

16

8

13 years ago

Be aware. Uses inferior parts. Very Poor customer service. Owner of K Brothers recommend me to his buddy friend AKA Mickey of Import Auto Service and Supply and that guy ripped me off. You cannot lie Mr Bill you even confirmed that to the BAR investigator. Mr, Bill you should not have recommended your friend Mickey to fix my valve job and transmission job. You knew he fixed your C230 Benz i(n beige in color) transmission twice and it did not move and knowingly you recommended this thug to fix my car. If I knew this before I would not have given, I would have gone some where professional auot shop. You told me all this after your friend mess my car up. I know you sold that car and I am the one who took pictures and foward it to your buyer. You said you do not have capabilities on your phone. I have the records. To tell you Mr. Bill, if my friend or my business buddy does that to me specially I will never ever recommend or allow him to step in to my establishment. So, you can see I did not lie on Yelp. I just told the truth where people can see. Owner Bill replaced my Idle control unit per his Buddies Techs Khan advice to the idle problem was still there and the best part Bill told me to test drive it after replacing the unit which I did and came back to his shop and he told me to drive it more and it should go. What a way to diagnose problem? Problem did not solve. This problems started after the valve job his good Friend Mickey did. Than his buddy told there is crack in my intake manifold and I got that replaced too and still the problem was there and Mr. Bill and his recommended friend Mickey told it is becuase of my AC. Even Mr. Bill drew a diagram and showed me which I did not agree. Mr. Bill told me when my AC kicks in idle goes up and when the AC kicks off idle goes down. Sorry Mr. Bill your diagnose was completely wrong and your friend too. I took it to a professional place who knows about auto and he told me it was my fuel regulator and fuel filter. WOW. what a diagnose Mr. Bill. Many things to let all know but not enough space or do not want to waste my time on K Brothers. Good luck!!!! read more

Bill K.

14

200

66

12 years ago

My family has been taking our cars here at least 25 years. Positives: friendly staff, reliable and trustworthy service and fair pricing (way cheaper than the Dealership!). Negatives: sometimes it takes a little longer for them to finish/service my car, especially on busy days like Saturdays. Overall, I wouldn't take my car anywhere else. I still remember taking my first car to K Brothers for oil change when I was sixteen years old. I really like that they'll point out any issues (or recommended service) for the next visit. I never feel any pressure to upsell me on any service (rare for a mechanic shop). I hope they stay in business for 30 more years! Solid five stars all the way! I'd never take my car anywhere else... read more

D K.

0

35

9

13 years ago

Honest family-owned mechanic shop. If you're looking for a mechanic that will take care of your vehicles and recommend ONLY what your car really needs, these guys are for you. Good old-fashion neighborhood mechanics. Unlike some other places that I've been to in the past (commissioned service writers trying to increase their paychecks)-You deal directly with the owners. It's great having a go-to mechanic. I know that if there's a problem with my Range Rover, they'll take care of it. Also, it's worth noting that they have a paint and body shop in the back. I've never needed bodywork, but I've seen the top quality work they put out. 5 stars for sure- Thanks Bill! read more

V.R. A.

0

16

0

12 years ago

This has been my family's mechanic for over 20 years. Bill and Wally (the Brothers) have always been fair and reasonable. When I was looking to buy a new car they even recommended a few dependable models that wouldn't require a lot of expensive repairs over the long term. Imagine that...a mechanic who isn't looking for you to come back every few weeks. There's even be a couple times when they made a few minor fixes and didn't even charge me. These guys are the best! I'm a customer for LIFE! read more

Lee E.

250

9

0

8 years ago

I was introduced to K Brothers by Rik Hauser. They have become my go to auto mechanic. They have worked on two of my vehicles and the results have been spectacular. In one instance, they recommended I take the car to the dealership because it was a very specialized service and I reallly appreciated that. In all other instances, they provided great service for way less than it would have cost me at the dealership. Top recommendation! read more

Sandee T.

0

8

2

8 years ago

K Brothers has been a godsend for me. As a lady who does not know much about cars it is hard to find a mechanic you trust. The owner of K Brothers goes out of his way to find the most economical way to fix your car! He lets you know all of your options. On a budget this is nice because knowing I could not do the "big fix" he had options for me to get by until I can. There is no reason for me to take my car anywhere else. read more

Neal W.

0

2

0

10 years ago

I have been coming here for over 15 years! Wally and Bill are the most ethical and helpful mechanics you will ever find. They have painted several cars and handle my oil changes. They made me feel like family! Even now they are restoring my mom's 1952 MG TD and they took the time and space to tear the whole car apart to do a restoration the right way. I can't recommend any other shop higher then K-brothers. read more

Jerry D.

608

22

27

8 years ago

I Brought My Car in for a Free Check for Brake Problems (2nd Opinion). Honest and Trust Worthy. No Need to Go for 2nd Opinions anymore. I was Referred to K Brothers by Their Service advisor Rik Hauser 714-721-7254 (Great Guy, Upfront and Honest) He Follows Up to Make Sure I'm Happy with The Service and Always ask's If I Have any Questions!! Love Rik and Love K-Brothers! read more

Patty T.

0

6

0

8 years ago

I truly like the type of service I have received from K Bros. Bill and his staff are so pleasant. I have never felt taken advantage of with his service. His business is above board. I have taken my care there 4 times, and every time he does an excellent job! Thank you K Bros. TT read more

Melissa G.

37

19

0

11 years ago

My family has been taking our cars to them for over 10 years. They are always honest, always fair, and always take good care of our cars. Bill is very friendly and they get the job done in a timely matter. I wouldn't trust my car with anyone else. read more

Cary M.

317

55

18

5 years ago

Bill is the best. I've been going to him for years. Service is great and the work is excellent! He even gave me a sandwich while I waited. Take your car to K brothers. read more

Vanessa K.

3

52

8

12 years ago

I've been taking my car to Bill and Wally for years. They've always been straight up with me on repairs and are ALWAYS more affordable than the dealership. read more

Dave W.

0

3

0

11 years ago

this place is great. I;ve took numerous cars there , my boss takes his company trucks here . Great prices, great service , great crew . Thanks Bill read more

Gilda B.

80

8

0

8 years ago

K Brothers have been around for years. My family has used K Brothers for many years. My father introduced me to them in the early 1990s!

kim c.

18

121

190

13 years ago

Been coming here for years and have always received good service!!! They are friendly and accommodating! My whole family comes here!

Jim S.

0

18

0

5 years ago

Bill and bro aren't always the fastest,but they get the work done at a great price and their work is always good!

Marian K.

485

8

23

16 years ago

always good service

K Brothers - autorepair - Updated July 2026

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I was in a serious car accident a few months back I had just bought a new Toyota Tacoma, and I had…read moreonly had it one-month needless to say I was heartbroken and I was feeling lost and like no one cared, but then I called Gustafson's I had used there auto shop before and already knew this company was honest and good people.. but this was more than I could have expected! JOSE DORANTES I can't say enough he was so kind and helpful and made me feel seen and heard and that he cared what happened to me and my truck even after it was totaled, he still called me gave me advice I mean this is beyond care this is customer service that you won't find anywhere else! I will forever be grateful to Jose and Gustafson Brothers, and this shop will always be my shop. If you want honest hard-working people that treat you like a valued person, come here!! they won't disappoint.

Always had a great experience here. Got body work done. Jason was very helpful. Communication was…read moreconsistent and clear, with updates every few days which really helped ease the stress. He worked with me on the cost, which I appreciate, and they were able to prioritize my repair and finish it much faster than expected. Professional, responsive, and accommodating. I'd definitely recommend them.

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Small family owned and run shop with lots of experience. Staff was great and turn around time was…read moreimpressive. Thanks for a good job and look forward to more business in the future. Although I think of mechanics like doctors, but if I have to have one I appreciate it being you!! :)

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My family has been going to Schmitty's for at least ten years because of their quality and honesty…read more We like having everything done at one place, by a locally-owned business. Schmidty's also honors their warranties. Recently, I got a message on my dash board that my tire pressure was low in one tire. It was from a nail or screw. Schmidty's replaced it under warranty. They warranty all their tires. Last week, my car wouldn't start. I got it jumped and learned it was down to 11 percent. I was encouraged by the roadside assistance technician to purchase a replacement battery with a three year life, but I chose to take it to Schmidty's out of loyalty. My four year old battery turned out to have a five year warranty and Schmidty's replaced it. Yes, there was labor, but the new battery was no charge. My previous experience for 20 years was with other service companies because I drove a fleet vehicle and was required to use certain brands. I don't recall ever being told something that needed replacing was under warranty. That is why Schmidty's shines, in my mind. I did not have to point out the warranties; they brought them to my attention. They also saved me having to get my vehicle towed by allowing me to drive it with them right away so the tire went flat and the battery died on their property.

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

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Skill Craft Body Shop

(225 reviews)

Unfortunately, I've had the convenience of needing to use Skill Craft's services twice in a few…read moreyears (Both accidents were not my fault before I get cooked) lmao. FORUNATELY, this company is very professional and amazing at what they do. They make everything extremely convenient and are transparent every step of the way. Both repairs were done (in my opinion) very quickly and didn't have any issue with either vehicle after the services were completed. Huge shoutout to Andy, who was my claim POC for both occasions - very kind, professional, and thorough man - making sure EVERYTHING was completed before having me head in to pick up my vehicles. For my sake, I hope I never need to use your services again... But if I do find myself in another unfortunate scenario, I already know who I'll be contacting, as they've been perfect every step of the way.

I got rear-ended twice in the same exact spot on my left bumper. I went to a body shop that I was…read morerecommended to in the literally were the worst. I called Skill Craft Autobody and Jeff took great care of me

Sam & Sons Auto Repair Garage

(54 reviews)

Thank you Sam's son... quick and helpful. After getting two different assessments of work that was…read moreneeded, Sam's son made it clear that I didn't need the work at this time. I'll be back.

It's so nice to find an auto shop that you feel you can trust, especially as a single woman…read more I will definitely go back to them for any issues or services I may need.

Trinity European Service & Repair

(111 reviews)

The most honest mechanic I've ever come across. Super reasonably priced and only does work that's…read moreneeded. I tried to get him to do some stuff and he immediately said it didn't need to be done. It looked good and save me a bunch of money.

First time customer. I came in to fix burnt out headlights + brake lights. Their labor rate is…read more$140/hr and they didn't charge me the full hour! I'm honestly impressed just by that. Darrell and Debbie helped make this process easy and Darrell kept me looped in on what's going on. I've been to places where they just tell me I'm good and send me on my way. Sometimes I'm in a hurry and just go with it. But I super appreciate visibility! Will be back! Thank you! P.S. There's a nice waiting area. :)

JP's European Auto

(155 reviews)

Our car engine light was on and we call to few repair places but take them for a while to return…read moreour call. But with JP's European Auto we got the answer right away and we are able to bring the car in for check out. The process was promptly effective and the price was good. We feel we trust their service and will take our care back to JP's European Auto when necessary.

I brought my 2017 Audi A4 in for basic service: an oil change, tire rotation, and inspection of a…read morecoolant leak. After diagnostics, I was told the radiator expansion tank hose needed to be replaced and that the cabin air filter should be changed. The quote immediately raised concerns because it listed two cabin air filters, even though my car only takes one. That is not a minor detail. It is a basic error that should have been caught before handing a customer an estimate. Then came the pricing: $749.81 for parts and $554.40 for labor. I called Audi Norwalk and confirmed I could buy the same parts that same day for $403.09. That is an 86% markup. I also got another quote from Doctor J Automotive across the street for $450 in parts and $600 in labor. At that point, it was obvious the pricing was inflated. What really sealed it was the attitude. When I called Marc to ask about the quote and try to get to a more reasonable number, he rudely asked, "What do you want me to charge then?" After I told him the quote I had received from the competitor across the street, he said he would take my car off the lift and that I could come pick it up. Between the inaccurate quote, the 86% parts markup, and the dismissive response the moment I questioned the price, this felt less like honest business and more like an attempt to see how much they could get away with charging. I took my car across the street and would strongly recommend getting a second opinion before authorizing any work here.

Willy's Auto Service