Highly recommend this local shop I took my car here on its last leg. After wrestling with a problem for weeks I took a chance on them. The staff are helpful and were able to diagnose and fix the problem without costing me an arm and a leg. Good people here, I'll stop back if I need any work. read more

Brought my car in to fix a check engine light so I could trade it in. They originally quoted $3,000, then it jumped to $4,500, then $7,500. I said go ahead and just fix it. After 2 months, they said it was done and the light was off. I drove it 15 miles home -- check engine light came right back on. Brought it back, they found more problems and wanted another $2,000. Now I've spent $9,500, the car is worse than before, and the check engine light is still on. Would not recommend. read more

Super friendly front office that goes above and beyond to explain your car's problems and what the fix is. Beware of the techs that do the actual work however. They like to leave the old parts and other misc. objects within the engine bay for you to find on your own! read more

Manu and the Dearing team are a family owned business that we have used for years. They always are clear about what's wrong, how much it is to fix and when it will be done. They have worked on all of my families cars from Fords to BMWs and have been fantastic. Highly ethical, lots of integrity and are real car people. I recommend them 100% to friends and family, read more

My husband brought his car in and after 2 months of work and nearly $10,000 they didn't fix the problem.

If you're new to the area or looking for a new mechanic, this is your shop. I just moved here for a job a few months ago and today had to find a mechanic to fix my car. I needed my thermostat housing replaced and I had bought the part. I had an appointment at a nearby shop. But they told me they don't install outside parts and qouted me nearly a grand and scheduled me a week out. On the way home I passed Dearing and, on a whim, stopped by to see if they could help. Not only did they get it done for less than 1/4 of what the other shop quoted, THEY FINISHED TODAY. The father and son who run it are very helpful and kind. I am extremely glad I took a chance. I don't normally leave reviews but hopefully this helps someone who was in my position. This is your best bet for an honest quote and fast/quality work. read more

They charged me 500 dollars for a light bulb and a fuel cap. Light bulb replacing took them "1.5 hours" while I learned from YouTube later that it takes less than 1 minute. They also said that I needed to fix the suspension for 2500 dollars and I took the car to another technician, and they said NOTHING wrong with the suspension. STAY AWAY. Cheaters, scammers!!, read more

Best automotive care. Wish I had found them years ago. Friendly, helpful, knowledgeable and take the time to explain whatever the problem in terms I can understand. read more

My car needed new brakes and routers they fixed it in about hour. I had to go back there for them to tell me they installed old ones. After I waited all day for them to fix it, 8am-5:30pm, I find out they didn't work on my car and I had to go back another day: they said it was fixed but my brakes keep making a screeching noise when I stop. Now I cannot get a hold of them. This has been taken place from June 2022 until now. read more

Dearing Automotive treated me very fair. They were very kind and thorough on the repairs my truck needed. I would highly recommend them if honesty and quality work is important to you! read more

We've been coming to Dearing Automotive as long as I can remember. It's honestly the best place I've ever gone to to get any work done to my car. I trust Juan and his employees with any repairs today, tomorrow and well into the future. If I ever have any questions about the bill, it's always explained to me in a way I can understand. They really care about me, my continued business and my car. Yay for Dearing Automotive!! read more

They are either incompetent or thieves. Either way my AC was not repaired and charged $250. Avoid this place.

I work in Killeen and could not find a mechanic to work on my Audi who would listen to my requests without immediately talking about charging me thousands of dollars without even looking at my car. I found Dearing Automotive on Yelp and brought my car to them based on reviews. Without a doubt, this is an honest garage with honest prices. I gave the receptionist, Jackie, three phone numbers to reach me, including my brother in law. I thought it would be a huge pain to contact me with my convoluted communication plan-- no issues throughout. Jackie is the first great thing about this place. Jackie gave me an accurate estimate of how long the job would take and called before ordering parts to let me know how much they would cost. After I told Jackie what I wanted, Juan came out, introduced himself, listened to what I wanted, and actually remembered what I said. He had Jackie call me for clarification on our conversation. They noticed I had some new work done that wasn't holding up. They didn't even consider trying to weasel money out of me and told me to go back to the mechanics that botched it to save some money. Since I live out of town, they let me pay by phone and came to pick my brother up so he could drive my car back! Then they showed him my old parts, explained what was repaired, and why the parts were bad. And I didn't have to pay thousands of dollars! I couldn't be more relieved or happier with Dearing Automotive. These people are friendly on the phone and in person, work on Saturdays, and even offer service in Spanish. My family was so impressed, they're taking their cars to Dearing from now on too! Thank goodness for honest business! read more

The worst auto repair I have ever seen. They are liars they will break your car instead of fixing it They steal stuff from your car. They stole my friend's tire. JUAN is an idiot and he doesn't know anything about cars. Save your self time and money and go somewhere else! read more

NEVER NEVER going there! Three years ago my almost brand new car needed to bearing replacement for front driver side and I left my car there, JUAN fixed it but it had several new noises, I came back and talked to him, he drove it and said" everything is ok" but if an uber driver (which drove 50k miles a brand new car) says it has new noises, it's true, because I was driving more than 10 hours a day and I'm very familiar with all of the noises of my car. So I jacked up the car and find the source of one of the noises! He forgot to take out the metal wire which is used for hanging the brakes caliper for avoiding any damage to the brake hoses! That common mistake is very dangerous for you, because sometimes it's ruining the brake hose for a long time of driving! So, I came back and gave him the metal wire and he smiled! Again I asked him to drive more and finding the big noise, he drove again and again said" you are a peaky person, nothing is wrong!!!) After 17k miles I need to replace many parts of my brake system, on 34k suspension system of the front driver side damaged, on 86k again brake system problem, on 132k cv shaft of the driver side damaged, on 180k I replaced all the brake systems again, finally last week I went to a shop for alignment, asked him about all of the problems, he said "HAVE YOU EVER REPLACED FRONT DRIVER SIDE BEARINGS" I said yes, he said is a problem, when they replaced the bearings, they bent the hub assembly under the press, he opened the wheel and showed me! It was wobbling!!! I went to the dealer and they said the same thing!!! I spent more than $2400 for Mr JUAN mistake!!! If three years ago he said" ok, I'm going to fix it and you have to pay for it, it would be very cheaper for me, I don't want to say he is an idiot but when you are not sure, or you are not experts in your job, you can say" I don't know, instead of it's nothing wrong" I never forgive him and my family's negative energy is following him and his life, I don't want to say But I'm pretty sure he is going to spend more than my wasted money and my wasted hundreds hours in the mechanic shops; in hospital for his health because I have 4 kids at home and he burned their money and opportunities. He has to answer the JESUS AND GOD A wise mechanic can say" let's look at it again" PEOPLE'S life is in your hands sometimes Mr.JUAN, DON'T PLAY WITH IT read more

Intoxalock Calibration always goes smooth. These guys are friendly and helpful. I know they try to save you money and not gouge you like some other garages in the vicinity. read more

Always exceeds expectations. I have gone to this shop for 15 years, even before it was owned by Juan, and he and Jackie and Cesar have continued the honest, small town garage mentality on which the original Dearing's was founded. They are thorough, transparent about pricing, and have worked me in at times when they really didn't have the manpower, because of my emergency. They have always treated me like "family" and will take and pick customers up within a reasonable area - I'm a teacher, so this has been invaluable to me. For anyone who has had a negative experience, I truly cannot imagine the circumstances, but I definitely speak from the heart when I say I would go nowhere else. Thank you, thank you to Jackie, Cesar and Juan for your hard work, cheerful attitude and for feeding the roaming kitties. :) read more

I have been a loyal customer of Juan and Dearing Automotive since I moved into Canyon Creek in 2008, but today I was truly blown away with the honesty and commitment Juan shows to his customers. I stopped by yesterday claiming I felt I had issues with my breaks, and he invited me to bring in my BMW so he could give it a once over and see what needed to be done. I got a call to come pick it up my vehicle and when I arrived he told me he replaced the front and back breaks and had resurfaced the rotors all FREE OF CHARGE under warranty. He had done my front breaks a couple of years ago and my back back breaks a year and a month ago. But he decided to replace both front and back under warranty even though the 1 year warranty was already up on both front and back breaks! This is a job that could have cost me about $1000. Juan could have charged me for this work as the breaks were legitimately out of warranty, and I would have willingly paid it, but Juan values his customers and the relationships he establishes with his customers. He said to me that he was sure I noticed the issue with the breaks before the warranty period was up, and because the issue happened within the warranty period he honored it, not just for the front breaks, but for both the front and back breaks. With so many unscrupulous businesses out there these days only too willing to take your money and not see the value of a customer relationship, it is so refreshing to know there are still businesses like Dearing Automotive, who are about their customers, and have ethics and values. Excellent work Juan.... I will recommend you to everyone and anyone moving forward. read more

SHADY MECHANIC - TAKE YOUR VEHICLE ELSEWHERE My car battery died and I had it towed to the shop. They tried to charge me over $100 JUST IN LABOR to replace the battery. On their invoice they charged me 2 hours in labor... all to swap a battery that takes 5 minutes. When I questioned the lady at the front desk about it, she became defensive and gave me an attitude about it and gave me some BS excuse that they probably thought I wouldn't understand. Unfortunately that didn't solve the problem because my battery light still came back on. When I took my vehicle in again, they charged me an additional $100+ just to DIAGNOSE the problem, when the battery was under warranty by them! Listen, I understand mechanics will charge a fee for diagnostics, but to charge over $100 when the part/labor is still UNDER WARRANTY is ridiculous! The worst part is that when I dropped the vehicle off with Juan, he assured me that the battery was under warranty by them and it would be covered. It was not until I actually went back to go pick up the car that they surprised me with an invoice. Classic bait & switch. Save your money, take your vehicle to a AAA certified mechanic. This is not one of them. They are shady crooks that will nickel and dime you at every opportunity. read more

They were timely, communicative, economical and thorough. I am a shade tree mechanic that likes to think I know what I am doing, but also understand the limitations of my knowledge. These guys immediately demonstrated complete and thorough knowledge of in depth details. I would trust them inherently. I brought my beat up $4000 honda s2000 with low compression in cylinder one with the expectation of a rebuild and a bent or bad exhaust valve. They confirmed it and had the head rebuilt very economically. They also managed to get this 20 year old, 168k mile car to purr like it came off the lot. The engine revs as smoothly as possible and I am completely happy. The whole rebuild including parts was done for less than the cost of a new motor. read more

As a single woman with a car approaching 200,000 miles not able to pass inspection and not in a place to buy a new car, a friend recommended Dearing Automotive to me. He didn't steer me wrong. I have never felt so taken care of before in regards to my car. Juan and his staff were personable, friendly, honest, and prompt. They helped me get my car fixed at a reasonable price and thanks to them, my car was able to pass inspection and now I have a reliable car and won't have to buy a new car anytime soon. I can't rave enough about Dearing and have found my mechanic for life! read more

I've been using Juan for 10 years and I've had no problems. Dearing always does quality, affordable work and if there's a problem he always corrects it. read more

This auto shop is great! They repaired my car in one day and was affordable. I have no issues since. Thank you

I've taken our cars there on several occasions and have always been pleased with the work. But I had to write about the last time we had a car in, this past week. I woke up to a car that wouldn't start. We tried jumping it, nothing. Called our free roadside assistance and they tried charging and jumping it, nothing. So they towed it to Dearing. Dearing tried a slow charge over several hours, didn't work. Just needed a new battery. So they ask me if I know when I got it and if it might still be under warranty. Honestly, I'm not sure and I'm at work and we need to get our car this afternoon. I don't have time to go home, look for the receipt and figure it out. So I tell them to just replace the battery. When I show up, the guy tells me when he pulled the battery he found a sticker on it that it was purchased from a local parts store, and a code that says it was manufactured less than 3 years ago, so there's no way it's out of warranty. So get this: the guy gets in his car, drives to the parts store, presents the battery, gets a new one at no charge since it's still under full warranty, comes back and installs it and I only get charged the labor to install the battery. Now THAT is above and beyond, truly superb service read more

The folks at Dearing are awesome! They are nice, quick, and most importantly, they are honest. This is the only place I'll ever bring my car! read more

They have worked on a couple of cars of mine (both Audi) and i have been very pleased with the results. Professional operation that doesn't try to oversell you and prices are reasonable. They have always finished when they said they would and they will call and let you know beforehand if additional work is required and their recommendation. read more

Jackie, the service representative at the front office provided me a road side assistance brochure. I didn't think that I would need it. Well, two weeks later I'm sitting on the side of the road because my serpentine belt broke. With no way to start my car my alternative was to call the road side assistance company. They offered me full coverage on getting my car towed for 15 miles. I didn't pay anything out of pocket!! SUPER happy and thank you to Dearing Automotive!!! EXCEPTIONAL SERVICE!!!!!!!! read more

We recently bought a car from them and it was great. It was the smoothest and easiest car we have ever purchased and we would highly recommend them. With a different car we already owned they also did mechanical work on and they were able to make the repair smoothly and efficiently. Juan and Jackie were both very knowledgeable and professional with every aspect of their business and made sure they answered all of our questions and we would highly recommend them! read more

I've been taking my cars here for over 6 years, and they've always been exceptionally fair. They are really good about telling me what needs to be fixed, versus what could be fixed. I've move a lot, and the first two things I look for are a mechanic I can trust, and a dentist I can trust. (Weird, but true) When they told me on my first visit, "you could fix all these things, but really you just need to fix this one", I was in. I don't need someone trying to upsell me everytime my car needs fixed; I just need someone who keeps my cars running, my family safe, and who I can trust. They are great people, who do great work. read more

Well my lancer had transmission problems and a few others they stayed on top of it and got it done In remarkable time best place I have ever done business with my car's well never see another shop in Austin read more

I have a Cadillac SRX. After taking the car to the dealership for computer module replacement for $705.00, they then informed me that my spark plugs and an ignition coil needed to be replaced to the tune of $675! Are you kidding? To replace 6 spark plugs? My son suggested I call Juan, his former neighbor, to see what he had to say. After talking to Juan, I took the car to Dearing Automotive. The plugs and coil were replaced, the car was carefully checked over from front to back, and I paid $460 instead of $675! Juan, the owner of the business, gave me a fair deal, was completely honest about the repair, and left me with peace of mind. Not only did I pay less than two other estimates, I know the car is in good shape and has no immediate repair needs. Juan is an upstanding, honest, caring man who doesn't gouge people for car care. Being new to Austin, I was looking for an honest, reliable car repair shop. Without any doubt, I have found an awesome shop and will never go anywhere else ever again! If you're looking for quality work at a fair price at an honest repair shop, call Dearing Automotive! They are the best! read more

Juan is a shyster. I brought them a car, paid 982 dollars and drove off the lot with a check engine light on. Juan wouldn't claim any responsibility and offered no help. No suggestions. When I left he shouted an F bomb at me with my back turned. Please do yourself a favor and don't go there. read more

I have lived in ATX for over 6 years now, and speaking from experience, one of the hardest things to find is a trustworthy auto repair shop. From the owner to the mechanics on staff at Dearing Automotive, I have never seen greater customer care or quality repair. They are FIRST CLASS in every way and it is evident that they truly care about each customer who brings a vehicle to their shop. This auto shop is hands down, the best I have ever seen or experienced. Give them a try! You will not be disappointed! read more

Best customer service I have experienced at an auto shop. My car broke down, I called to inform them i was going to have my car towed to their shop. They told me to hold off on the tow truck and let them send a mechanic out to look at the car to see if they could identify the problem on site where my car broke down to save me money. They were there in less than 15 minutes looking at my car. Unfortunately, had to tow it to their shop. Worked very well with me and my father, my car was ready the next day. Overall, the people here are very nice and honest! You dont see that very often, I will definitely be repeat customer and would suggest this place to my friends and family looking for a shop. read more

This Place is under new management If this had negative stars i would choose that option. This shop is the worst car place i have ever been to. i took my car here for a transmission problem which they rebuilt. Every day it was the next day then 3 weeks later i finally got it back on a Friday. We took the car to San Antonio for the weekend and when we got back i noticed the same problems and checked and no fluid in the transmission. That mon i asked to have it towed and he said he couldn't cause it was more than 10 miles. (All stuff due to improper instillation) it has now been over a week even though it was supposed to be done last wend. Now the owner Juan starting getting snappy with me when i call to find out when my car will be done. i was even told even though there open on sat warranty work is not important enough. then after everything he made me pay for the towing. at that point i was so tired of dealing with this place i paid it so i could leave this is the worst business save yourself time and money and go somewhere else. read more

I have tried Dearing Automotive for repairs a couple of times and been very disappointed every time. Each repair has been 2-3 days longer than estimated and there is a big lack of communication each time. They will tell you yeah it will be ready this afternoon and you call at five and hoping they just forgot to call and they say yep we need it another day. Then the stress of scrambling to arrange a car for the next day and so on. Two repair that I can think of one major : a whole new clutch and the other minor no start both a disaster. Along with promises to comp a part or something just to argue with them and end up paying for it to end there drama. I am a business owner and every minute and mile I cannot be using the vehicle is money lost, customers not getting there service, an employee not getting paid to work. Beware not to go to Dearing Automotive! read more

What a nightmare!!! My car was in the shop for MONTHS not days MONTHS. We needed our car worked on due it shaking really bad when idle and you could hear there was and exhaust leak. Since it had gotten to the point it wasn't drivable we had it towed here. We were told it needed ALL new exhaust from the muffler all the way to the engine.... Great! But we needed it fixed and ended up borrowing a family members car to get around. When calling to check status on the car ... "We are still waiting for parts" is all we would hear each time. come to find out parts had not even been ordered yet!! Seriously?! Parts were finally ordered in November! And we just received our car today and it's nearly February. Our car had been sitting for so long we are going to need to get new tires and the paint has started to do something weird. Not to mention one of out mirrors is broken and cannot adjust. And to add insult to injury.... nothing was fixed. The car shakes like hell when idling, and you really can't drive it over 45mph for fear of shaking to death. seriously? For almost 2k what was really fixed on my car? It went in and now it's worse off then it was before. Seriously would not go here if my life depended on it. Poor service and being lied too... This place is a joke! read more

Took my 77 Nova for a alternator check up, wires an battery, came out with a 6oo dllrs bill, ok for that could not find a red cable for positive battery! after charging quite some, then went to get car, driver door jammed, it was not like that, they fixed it charged me 50 bucks when they had jammed it themselves, then not only that, charged me 240 dllrs for "storage" as I went out of drivers license and could not drive it home..."storage was outside his garage, even though Juan would say it was a warehouse behind his Garage, just took advantage of me, did not fix the carb, Jackie is nice and he had mentioned that the car was moved just one day before, at the end she is just Juan´s employee.... Dont trust this shop, they will take advantage of you in anyway they cant or rack up the bill....Prove me wrong Juan, you have cameras outside your shop where car was parked outside 240 dllrs storage fee! come on.. .very good way to make a long term customer.... they dont care... take your business somewhere else....!!! read more

I took my car to 3 different places before coming to dearing automotive. The other places told me it would cost more to look for the problem than dearing charged to just fix it. I needed the wiring for a break light fixed in order to pass inspection and all the other places said "well... I don't know we can look at it (for $95 an hour) we may or may not be able to fix it today". The guys at dearing just fixed it, and didn't try to bullshit me at all. read more

**DO NOT GO TO THIS PLACE! PLEASE READ THIS**. When I first moved to Austin (3 yrs ago) I brought my car to this place for routine repairs. I'm not ashamed to say I absolutely know nothing about cars. I totally trusted Juan Santana & was initially pleased with his work - of course not knowing any better. It didn't matter how much I spent on repairs the "check engine" light never came off & it was always something else. 1000's of dollars later I take it to a small shop & it's repaired for $400 and my Check engine light has been off since. He assured me he could fix my sunroof. After being in possession of my car for 2 1/2 days I picked it up and my sunroof was taped down with electrical tape and was told they would have to order the parts. I took it somewhere else and was informed he had just laid the glass in & taped it down. There was NOTHING securing the glass but tape, no screws NOTHING. this could have resulted in a tragic accident because of his actions. I had my oil changed there as well & the next oil change (elsewhere) advised me there was no filter at all. I question whether any work was ever done and he just took my money. read more