I've used them for years and for several different vehicles (all Toyotas). Honest, polite, skilled…read moremechanics, a bit expensive compared with one-man shops but less costly and more trustworthy than the dealer.

This is a from a (former) longtime customer. David and Dave had been my ONLY Toyota and Subaru…read moretechnician shop. Ever. Today I brought my old 4-Runner in for her first visit since Rising Sun was "acquired". The young man at intake informed me there's now an Upfront Diagnostic Fee ($179) to begin, then of course, whatever parts and labor are necessary to execute a repair. Pure Profit Gouging: to tack an additional required fee on top of the book repair. Pretty sad, considering Rising Sun's existing customer base are accustomed to excellence in all facets of service, including initial diagnosis. Nope, I'm not playing the new game of Charge'Em extra. New ownership, y'all can Scratch one formerly happy customer from the database. Parker

Quick easy and understanding! Went in for a quick inspection and was taken care with no issues.read more

My headlights weren't working, but my high beams were working and I'd been trying to figure out the…read moreproblem on my own for awhile to no avail. Mike and Ruben were able to 1. Fit me in the schedule quickly. 2. Listened to everything I had tried 3. Preformed a state inspection (which I was due for, but had to get the headlights fixed first). I have already recommended them to several personal friend, and they'll be my first call next time!

I have a 2016 Volvo and have been here twice. Both times Tom and his colleague were patient in…read morelistening about my car's problems and answering my questions. I appreciated that they didn't talk down to me. They were thorough in explaining their proposed services and provided recommendations on what should be repaired now and what could wait. And best of all, my car was promptly repaired. I highly recommend Luxury Auto Works on North Lamar.

I had been bringing my 2011 Jaguar XJ to this location since 2016, shortly after they opened. For…read moreyears, I genuinely believed I had found a service shop I could trust. Unfortunately, that changed after my most recent visit.I entrusted it to the facility for routine maintenance. I expect their service team to take responsibility for the vehicle while it is in their possession. In 2025, I brought my vehicle in for its 50,000-mile routine maintenance service. After getting the vehicle back, I later discovered a crack in the windshield and that the driver-side mirror was no longer functioning properly when the vehicle was placed in reverse. This is not my everyday vehicle. I travel frequently and can be away for weeks at a time, so I did not notice the issues immediately. When I contacted the shop, I was questioned about why I hadn't reported the damage sooner. I understand their question, but I also find it frustrating after being a customer since 2016. If I were trying to make a dishonest claim, I certainly wouldn't have waited months to say something. I had trusted this shop with my vehicle for years and had no reason to expect that I would need to inspect every function immediately after a routine service. What disappointed me most was that my concerns were not addressed in a way that made me feel like a longtime customer was being taken seriously. No assistance was offered regarding the damage. I have now moved on and will be taking my Jaguar elsewhere. **My advice to anyone using this shop: CHECK YOUR VEHICLE BEFORE AND AFTER SERVICE.** Walk around it, inspect the windshield and mirrors, and while the ignition is running, check all the electronics, cameras, sensors, lights, warning messages, and other functions before leaving the property. After nearly 10 years as a customer, this experience was enough for me to take my business elsewhere. This version is intentionally factual and avoids making claims about what caused the damage unless you can establish that

I'm very disappointed with my experience at European Motorworks. I brought my Range Rover in…read morebecause I was hearing a clicking sound when turning and wanted the vehicle properly diagnosed. I was told that I needed a new transfer case and an airbag sensor, which was going to cost me around $4,600. What concerned me was that another shop I had visited previously had never mentioned either of these issues. European Motorworks also changed the labor price more than once and was preparing to order a transfer case that was not the correct one for my vehicle. Installing the wrong part could have caused serious problems. There were also issues with the condition of my vehicle after it was worked on. The plastic clips on my passenger seat cover were broken, and I was told another shop had done it, even though European Motorworks was the only shop that had worked on that seat regarding the airbag sensor. My undersplash guard was also left off, and some of the bolts were missing. I had to return the next day just to get the guard back. Because I was uncomfortable with the diagnosis, I took my Range Rover to Luxury Auto Body Shop and worked with Tom. He was amazing and took the time to perform a full diagnostic and test the transfer case. They found that there was nothing wrong with the transfer case that required replacement. It only needed to be drained and refilled with the proper fluid. They also found that the airbag issue simply needed to be put back where it was supposed to be. Instead of spending approximately $4,600 on repairs that were not necessary, Tom was able to resolve the issues for $960, saving me around $3,600. He even tried to repair the passenger seat plastic cover that had been damaged. I'm sharing my experience because I believe customers should get a proper diagnosis and a clear explanation before agreeing to expensive repairs. I would strongly recommend getting a second opinion, especially when you're being quoted thousands of dollars for major repairs.

I just moved to Austin & had major suspension issues with my BMW X5. I didnt know anyone & as a…read moresingle woman I didn't want to be taken advantage of. A colleague recommended European Motorwerks. I called & Russell was amazing! I brought in the car & in the same day he identified the issue & did a full diagnostic (at my request). He called giving me options on how i wanted to handle the suspension issue vs. telling me I had to replace everything. He provided me a detailed cost breakdown too. He ordered the parts & had my car ready the next day! The price was extremely reasonable and even came in slightly below the estimate. Russell was fair, honest & communicated every step of the way. I will be coming here for everything I need for my car! Thanks to Russell & the entire team at European Motorwerks!

I'm extremely disappointed with my experience here and feel like I was taken advantage of because…read moreI'm a woman who doesn't know much about cars. My car had died, and based on my understanding, I believed the battery was the issue. I had purchased the battery from this shop about a year ago and was told it had a 3-year warranty, so I came in expecting to have the battery replaced under warranty. Instead, I was told there was nothing wrong with my battery. The situation then turned into an issue with my alternator. I was initially quoted $1,500 for a new alternator, then $1,200, and eventually told Randy's "homeboy" could do it for $500 cash. I told him I didn't have $500, and he asked, "What do you have?" He eventually agreed to $200 cash. When I came back for clarification, I was told I was getting a brand-new alternator. However, when I returned, the same alternator was still on my car. I was then told that the positive wire on the alternator had been fixed and the alternator had been cleaned, and that was what the $200 was for. I was given a $0 receipt for the warranty battery, but no itemized receipt explaining the $200 cash charge. I left extremely confused and feeling like I had been misled about what work was actually being done. I don't know a lot about cars, but customers deserve honesty, clear communication, and documentation of what they are paying for. I personally feel like I was taken advantage of. Be aware of Randy and make sure you get everything in writing before paying for additional work.

Best place for an oil change and inspection. Affordable and fast. There's also a full service…read moreautomotive repair shop next to it that's owned by the same people.

I have used Auto Techs for many years. Hugh, Mike, Adam, Renee, and others who work there are the…read moreBEST !!!!!!!!!!! Very honest. Very reasonable. Very quick. I am so glad I found them !!!

Once more I just want to praise and thank these guys, this place for keeping my car in tip top…read morecondition. Oil change and registration check on my last visit. Yes I do call to make an appointment, they are always accommodating because I tell them I want to wait for the car. They are the greatest in doing exactly what I want done plus helpful if they see I need something and did not mention it. Thank you again and again for being trustworthy and efficient. Oh place is squeegee clean as well. Thank you for being there. Oh and the price is spot on....

Long story short, Be aware of how they calculate your "estimate"...it's not for the actual time of…read morework put into your car...its based on arbitrary time calculated by a software program. They are honest...but they are honest about how they are going to overcharge you for work. In this economy, it isn't right. I recently brought my 2019 Buick Encore here for an electrical issue with the cooling fan and relay. The owner was polite and responsive, which I appreciated. The hourly rate of $110 is fair and standard, but what I can't overlook is how the shop calculates time and parts costs. The estimate showed over 2.5 hours of labor for a job that takes about 30-60 minutes to complete. When I asked for clarification, the owner said their pricing comes from a software called PRODEMAND, which sets "national standard" labor times. That may sound official, but it doesn't reflect how long the work actually takes. It's a flat-rate billing system that inflates labor on simpler jobs. In other words, you're paying based on software, not the real effort or time spent on your car. The parts markup was also steep. I was told that I needed a new relay sensor and that the cooling fan ***RESISTOR*** was the problem in my quote notes. But I kept reading and on the list below the notes he quoted me the cost for both a relay sensor fuse (way over the market price) as well as a FULL COOLING FAN/ ASSEMBLY ***way*** over the market price. Not simply a resistor. What? Let me rephrase: A relay sensor/fuse that costs $15-$20 at retail price was quoted to me at $42.82 by this shop, and when I asked for transparency on the "local cost," I never got a clear answer. Likewise, I was told the sole cooling fan resistor part couldn't be replaced separately and that I would have to buy a ***full brand new fan unit*** even though RESISTOR replacements (only) for this model clearly exist. When I asked why? That's a shop policy, he says. I even TRIED TO NEGOTIATE a lower price by offering to BUY THE PARTS MYSELF, but he was unwilling. Here was his response to my questions: "To answer your question, 1. Any part you search online will always be cheaper than the local cost. The price you are quoted is the local cost plus shop mark up. 2. The resistor has failed, and the resistor is connected to the fan motor. We will not be able to use your parts. -Every shop works differently, in regards to replacing parts. For us to do this job we would replace the full fan assembly. We cannot replace the resistor independently. 3. We charge $110 per hour and the calculated rate is based on PRODEMAND which is a national software estimating guide. 4. Replacing only the relay will not fix the problem. You have two separate issues. Thanks," I'm not saying they're dishonest; I believe they follow their own internal system. But customers should know how those estimates are built, especially when money is tight and car repairs are essential for work and daily life. I would search for a different mechanic if I were you. However, If you go here, ask for the PRODEMAND labor hours up front, ask for the part's pre-markup price up front, and confirm whether a part is truly unserviceable or just replaced by policy. The transparency matters...because without asking, you'll pay more than the repair actually costs. I don't like it one bit. You shouldn't either. Good luck.

I've been going to Luu Auto for a few years now, and the 5 star reviews are well deserved. I…read morerecommend this shop to my family and friends whenever they need a mechanic. They're very direct and honest about what's wrong with your vehicle, and the owner personally answers the phone when you call. Finding a mechanic in Austin who is this honest and reasonably priced is very rare. I can't tell you how many overpriced quotes and straight up scams I dealt with at other auto shops before finding Luu Auto. Highly recommend!

Amazing service! I took my 2014 Volkswagen in to have some maintenance repairs done and they were…read moreable to work me in immediately and quickly. The staff are so friendly! Plus they charge extremely fair prices. I highly recommend taking your car here for service, I know I will be back in the future.

I have a finicky '15 Jetta VW wagon which the previous owner did a ton of after-market things to,…read morewhich resulted in a lot of damage. Roger went above and beyond with spending time problem solving as well as not upselling me. My experience with shops is that every time I go in the mechanics find yet another issue, but Roger was transparent and even shared with me things I could do to save money. I highly recommended Motormania- they're gonna treat you right.