Recently purchased a car at Darcars through Alex F and was…read moreextremely happy with the experience. Alex did everything he could to make our time enjoyable and low pressure. His enthusiasm, knowledge and expertise was invaluable in helping with our decision making process. I would recommend Alex to anyone who is looking at purchasing a car from this dealership.

Such a ridiculous organization. I came to get my headlight changed because my mechanic was booked…read more They talked me into a $350 service to rotate my tires and check the brakes in all systems. I made an appointment. They said it would take two hours, even though I had an appointment then it was 4 1/2 hours and as I drove it off the lot, I realized there was a wretched sound coming from my brake brakes. I took it back and waited another 2 1/2 hours, even though it was their fault and I had an appointment then they told me the brakes were installed in properly and they had done a very poor job. Eight hours of my life. The staff is trained very well and I do not blame them because they were all quite nice, but you can just feel the corruption in the system.

Yesterday was my first service visit since purchasing my new 2025 Civic Sport. When I arrived, I…read morewas greeted by my Service Advisor Raheem. He was very polite and accommodating. I felt very comfortable with his professional approach, especially since I was a Honda "newcomer." I particularly appreciated the time and patience Raheem spent answering my questions, even sitting in the car with me as he guided me through some on-screen procedures that I needed assistance with. Raheem embodies Sports Family Owned commitment to excellent customer satisfaction!

So I originally came in yesterday to collect the part that I ordered, which was the Honda emblem…read more(something so simple). I got there and they said they couldn't find the part... so I'm like I came for no reason i see. The guy in parts stated that we can reorder it for you and you can pick it up tomorrow. They said they can't ship it to my house or another dealer smh. Just overall an inconvenience to my day. I came the next day to pick the part up and asked for a complimentary car wash and they declined....just ridiculous. One of the worst dealers I've been to. If you must go to Honda go to the one in greenbelt and just ask for Lateef! He's great! Never coming back to this silver spring location again... Update: the owner gave me a phone call and apologized to my situation and I was able to get a car wash the following day. So I did appreciate that. Raheem was very kind when I came back in and got me sorted

DO NOT BUY A CAR FROM HERE!!! I had one of the worst…read moredealership experiences I've ever dealt with, involving the following "managers" Paul Angel, Rob Buaynstein, Jason Buts, and Mussa Fowl. I live in Virginia and went through the full process of purchasing a vehicle from this Maryland dealership in good faith. Here's what happened: * I contacted the dealership about a specific vehicle and was told multiple times they expected me to come purchase it. * I paid out of pocket to have a mechanic drive 40 minutes to inspect the vehicle before buying. * I repeatedly asked to place a deposit or hold on the car, but was told they "don't hold vehicles due to corporate policy." Despite that, they continued to tell me things like "see you tomorrow" and prepared me as if the deal was happening. On Friday morning: * They had me submit a credit application (which I was told would be a soft pull, but it turned into a hard inquiry). * They sent me a signed buyer's order with the VIN and price, which I submitted to my credit union. * My credit union approved the loan and issued a check payable directly to the dealership for the full amount. * I sent them proof of the check, and they told me to come pick up the car that same day. While I was literally on the way (3 hours out), after sending them the check confirmation: * They informed me someone else was coming to look at the vehicle. * Then told me whether the car sold was "above my pay grade." * Shortly after, they sold the vehicle to someone else. When I called to resolve the situation, I was given the runaround by multiple managers: * I was told the check "doesn't hold the car" * They claimed someone else "was already in the system" * And ultimately said they were no longer selling it to me The call ended abruptly with no resolution. Key issues: * Misleading communication throughout the entire process * Hard credit inquiry after being told it would be soft * Sending a signed buyer's order, then backing out after financing was secured * Accepting proof of payment and telling me to come in, then selling the car anyway * Complete lack of professionalism from management Bottom line: I spent money on a mechanic inspection, took a credit hit, secured financing, and drove hours based on their word--only to have the vehicle sold out from under me at the last minute. This dealership does not honor its commitments and does not operate in good faith. Proceed with extreme caution.

We have used their service department for a Rav 4 never again…read more They were supposed to do an oil change and fix a tail light. They gave us the car back and a bill neither was done. We bought cars from them years ago never again. Sales department doesn't call back. Makes you wait forever in the showroom.... Not a good dealership go elsewere.

I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.

Came here for service, basic oil change. Was super easy to schedule on their website. In terms of…read moresales here I've bought 3 cars here and I've been happy each time as they were reasonable with the pricing and made the buying experience not stressful. The service department here was great. Pulled up and got checked in right away. My service advisor Vitaliy was the best, very friendly and helpful. He is always my go to guy there. Made the process smooth and easy, they honored my coupon from Subaru America. They got my car in and out within 45mins for an oil change which was great. I will drive the extra 30mins to come here for service because their staff is great and I haven't have a bad experience in 12 years of coming here. If you have a Subaru come here for service or to buy one!

Had a problem and needed instant fixing because we are taking a trip tomorrow…read more They said, come in, we did, and were out in an hour. And such friendliness. Shout out to Kevin who is the best.

Pros: Online sales management team is willing to negotiate a competitive OTD price and sales…read morepackage. Cons: Inexperienced online sales person cost them an online buyer. After multiple days of negotiating the OTD price, the new sales person sent the incorrect vehicle spec sheet and failed to immediately correct the mistake. Only after prompting by another teammate was the correct spec sheet sent. The new sales person also failed to consult with management during negotiations on OTD pricing and assumed the price could not be further lowered, even for a returning customer. By the time management got involved, it was too late.

Everyone was great! Edison was professional, kind and knowledgeable (he did talk a bit much for me,…read morebut that could be a tactic they use, lol). Showed me only what I asked for, a little slow in showing me the numbers as requested but he finally got it and we got down to business. I also liked that he and the sales manager showed me the benefits of leasing vs buying and the extreme monthly price difference. I was looking at the Copper Crest Lexus RX350 and wanted to trade in my Audi Q5. They worked very hard to get me to my idea monthly payment but unfortunately it was out of my comfortability amount to pay. They kept in touch to really make the deal work and I appreciate that very much. Oh BTW, they did an amazing job renovating the store, because when I had my Lexus IS250 it was small and outdated. When I am ready to purchase, I will definitely go back!

My back right tire was grinding/scraping so badly that I was clenching my teeth every time I drove,…read moreknowing it meant something awful and expensive that I just kept delaying since I didn't have a trusted mechanic. I saw some good reviews for this location, so I drove by on a Saturday right before they closed and chatted with the owner, Brian. He hopped in the car and drove 1 yard, immediately told me what he thought it was, and warned me to avoid driving the rest of the weekend as grinding the wheel in extreme heat was risky. He said to come back first thing Monday morning to get it lifted up and properly examined. Came back Monday and the team figured out I needed to replace the caliper and brakes. Price was fair and they said they could do it same day within 3 hours, so I let them work on it and had them do an oil change as well. I'm very grateful for Brian and his team, taking the time to explain what was actually needed and why, and not overselling me on additional services. I'm so glad I finally found a new trusted mechanic! Will definitely take my car to Brian and the team for all future maintenance services.

I'm so thankful I came across four corner auto care to fix my car…read more Brian (Tenzin) promptly responded to my request to fix my car which I hit against cement in a parking garage (after dodging an old lady walking down a dark ramp...everyone was okay). Brian estimated that he could have my car fixed within a few days. The whole job took one week because he found other significant damage in the interior of my car which I didn't know about. Overall he communicated well, asked if I wanted to fix everything and had such a positive attitude. Also they do excellent work for a reasonable price. I almost wanted to keep this gem to myself but the world (or Silver Spring) needs to know where to go for superior auto care whether mechanical or auto body. They also cleaned the interior of my car. I don't want to come back for anything other than oil changes but if I need a job done in the future, I know where to go. I think the pictures speak for themselves to demonstrate high quality service.

Enjoyed my experience buying my first bmw from Miguel at this location. Everyone was welcoming and…read moreknowledgeable from bmw specifics to financing, it was a seamless transaction. Will def come back!!

I just wanted to give a huge shoutout to Ann in the service department. We blew out a tire on our…read moreway home from NY to Alexandria. We were able to make it 5 miles in the run flat to this dealership. Unfortunately they did not have our tire in stock but Ann went above and beyond to help guide us through a challenging situation. Been to many BMW dealerships for service, and by far, this has been our best encounter!