This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

Great experience since start. We had a pool service where the owner retired and it was taken over…read more Every service was a different person, sometimes showed up, sometimes didn't. Never communicated with us, never gave an update. Master Geek has been completely different, on time, right day. Full report with photos after every service. Our pool is looking better than ever and they do a great job ever single time.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

Kiko has been taking care of our pool for a while now and I honestly have nothing but good things…read moreto say. We've chit chatted a few times during service visits and he has always been very nice, respectful, and professional. You can tell he genuinely cares about the quality of his work and takes pride in making sure everything looks good before he leaves. Our pool has been looking super clean, clear, and well maintained ever since. Reliable service and a great attitude go a long way, and I truly appreciate it. Highly recommend!

MULTIPLE ISSUES with this company. This company acquired my account from Patterson Pools and had my…read morepool for service for more than 3 months and never realized it was a saltwater pool. It only came to light when I reviewed my service report and noticed they were adding liquid chlorine and questioned why. The company wouldn't return calls so I called them. Joe the General Manager took ZERO responsibility and only blamed the technician, who Joe said was not very good and didn't know his job well. Additionally when I questioned the company on previous occasions as to why my spa was not being cleaned, they said it wasn't part of the contract. I've owned that pool for 12 years and EVERY pool company has always cleaned the spa when they cleaned the pool. Plus I never had a contract with company. Update: The owner of the company personally called me on this and took full ownership of the issue and apologized. The owner is a good guy and does care about his customers and the company. I am still not willing to go back to this company, but at least someone in a leadership position took ownership of the issue and apologized.

Excellent service! On time…read more Great communication. They care about their work. They are very Thorough

Highly recommend this company for professional, helpful, and courteous service. Office Manager…read moreAlicia and field tech Aaron were timely, friendly and customer focused.

Very grateful to McKinney's for keeping my pool clean and maintained…read more A big thank you to technician, Patrick Barker, for being so diligent and responding to my questions. He does an excellent job.

Just had our filters and tank cleaned. Roberto Araujo did an excellent job. Mc Kinneys always does…read morequality work! The first time in 30 years I have found a company that I trust and don't have to worry about a thing. I highly recommend them

Mario's Pool Service tech was excellent and solved my pool issues very quickly. Highly recommend.read more

My pool needed HELP! After all the rains, palm tree dropping seeds, and construction near my pool I…read morewas feeling overwhelmed. I searched and found the recommendations of Mario's Pool Service...and I agree with all the great reports and I am so thankful. My anxiety is gone- my pool is back and summer is coming! First he was responsive! He called quickly and we had a date to get the work going. His prices were fair. His team? Knowledgeable, friendly, communicative, and professional! One day later my pool looks great, filter clean, timer back on track--everything that was needed. Mario's has my highest of recommendations! Tried and true! Thankful, appreciative, and my pool is perfect now. I have a 15'x30' salt water pool. Mario I am so glad you service Escondido! We are lucky to have this business here.

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

Clear expectations always do a great job with replacing or repairing my pool equipment. They have…read morenow replaced all 3 through out the years, heater, pump and recently filter.

I hope I'm leaving this on the right page. If I am, I'm shocked there aren't more five star…read morereviews. Kaden came to my house and cleaned my pool filter. Did an unbelievable job, was polite and answered all my questions. Even added chemical and DE for filter on his way out. Took some pictures and I'm waiting to hear back for a quote to fix a few things cause I was so impressed with their work. Will update when I hear back from them. Family businesses are the best!!!

Kaden did an excellent job cleaning my pool filters yesterday. He is a very professional young man…read more Will definitely call him to service my pool again!!

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.