fuck that girl named darcie. Seriously so disrespectful and rude to me and my daughter. I hope she gets fired for the way she talked to us when all we did was ask for an extra side of hot sauce. she told me that there was already one in the bag and that we didn't need any extra and forced us out of the driveway. read more

Very long wait at the drive thru. A fast food restaurant with very slow drive thru service doesn't make any sense! If you are in a rush and are craving Del Taco... Do not come to this location. I waited 20 minutes from start to finish. No Bueno! This is the only reason why they received one star from me read more

Del Taco - Mexican Near Me - Winchester, California

I came through the drive thru around 1 am. I don't really expect too much in terms of customer service, they're not getting tipped and they're working late on Sunday night, but it was clear this girl was having an extra bad day. They forgot to not put tomatoes in the tacos since I can't eat them, which led me to not be able to eat them at all :( Waste of money. Hope she gets her act together so she doesn't end up working in late night fast food forever. read more

Took advantage off this deal - buy a $25 gift card, get a free combo! The macho tacos are huge (probably double the size of taco bell's). Love their fries, taco deluxe, funnel cake fries. Friendly workers, but not the cleanest eating area. read more

lol don't want to add onto the Yelp onslaught this place gets but my toddler absolutely loves french fries but couldn't even eat them( barely cooked). Tried to eat my chicken soft tacos and they were ok. Ownership should really look to overhaul or re-train staff. This is coming from someone who's ran restaurants the last 9years and in the industry for 18. My house is near so will try again sometime when in the mood for fast food, hoping for better results! C'mon DT! Let's Make it happen! read more

Their motto is "Fresh Food Served Fast", pretty sure this location did not get the memo. I waited 30 mins inside the dining area on a slow (literally for them) Sunday late afternoon and it still took a snails pace to get my food. The bun was stale on my burger and this was not the quality of food I'm use to receiving from Del Taco. I will not be going back to this specific location because my time is valuable and doesn't need to be wasted on food that will eventually end up in the toilet anyways. Sorry this location is a bad example of Del Taco. And aside from being slow the employees continually cussed while I was inside the dining area. One employee kept saying it's not his fcking problem. There were small children in the dining area. I'm surprised the manager allowed this language to continue. It was pretty annoying to be honest. read more

It's bad enough we are still dealing with COVID-19, but to have someone try to embarrass you for wearing a mask is crazy! I went to this location late last night and the person working the window decided that was the perfect time to say "I thought Covid was over", because I was wearing a mask. When I proceeded to say that I have a baby at home, she cut me off and said oh so your conscience, oh I get it, you haven't convinced yourself, oh I see... or something like that. She used all this sass and hand gestures too with smirks and basically said "oh you're one of those"! I could take it no other way. It took all I could not to tell her off and I'm not one to allow someone to mock me, but I was so shocked I couldn't even speak. It went on for a good minute too. Not sure what prompted her to think this is what to say, but it was foolish. Wish I had of gotten her name! Nonetheless, try to encourage your staff to not make fun of the customers or anyone that has chosen to stay safe in these times. It was inappropriate and way worse then I can even type. If I'm not telling her how to live how dare she mock me for trying to stay safe?! Smh! People theses days! Perhaps some customer service training is needed! read more

These guys suck. Even since California has re opened from covid there is a sign on the front door that says dinning room is closed because we don't have staff? Really you can't find anyone to work? The line is long and very very slow for the drive through . The guy's voice at the drive through is so very unenthusiastic. read more

I can't say enough about the service here tonight, I have been coming here for years. Now mind you it's never bad service like the 3 star rating suggests but (found on receipt) Caitlin was professional courteous and accurate. She not only got my very picky order right and fast she really made sure I had crispy fries with no matter were you go is a 50/50 shot at gettin. I manage a drive through and I hope all of my cashiers are half as good as she is upper management or corporate treat her right or I'll try to steal her. read more

Worst Del Taco on the planet. Burned, dried up beans and hardly any cheese even though I always order and pay for extra cheese. Tonight there was a big scoop of MEAT in my bean and cheese burrito. Gross. There is a reason why I order beans and cheese. This is not the first time...these people need to get a clue. read more

You get what you pay for. Cheap food shitty service. Messed up my orders 3 times. And acted like he was doing me a favor when he didn't charge me for the second burrito. Even though I gave the original back!!! Idiot. But what can you expect for an entry level worker and fast food. I have a choice so I won't go back. Beware. read more

This is the best Del Taco I've been to!!!! Larry the Manager does an awesome job as do the friendly staff members. I've been here so many times and 100% of the time it's superb Bruce... read more

Two stars only because I rarely go here and 1 out of 3 times I have was just fine. Then there's the time I went and they ran out of soda so didn't want to sell me a combo. Cool, I get it, not your fault and thank you for advising me about it before I ordered. But this time, "welcome to Del Taco, what can I make fresh for you?" "Yes let me get a..." "one minute" "huh?" So when she comes back on I order. Confused about the cutting me off after asking for my order but maybe something was going on, who knows. I get to the window, "$9.04" I hand her $10.04. "Sauce?" "No thank you" stuck my drink out the window, didn't even look at me. Ok maybe she's really busy although I see no cars in the drive thru other than me. Or maybe it's because it's almost 10pm and she's going home. Stick my bag out the window, I grab it, she says "thanks" and closes the window. Ok again maybe she just wants to go home or whatever but come on. At least acknowledge me. Welp in check my bag while pulling away (something I should really do in the drive since this always happens) wrong order three quarters full fries, a barley wrapped burrito AND the fries are half cooked. I mean literally cold and a little hard in the middle. You know like when you don't cook em all the way. It's late I'm almost home and not going back. So here's the review your mediocre service earned. Congratulations. Not serving fries now. What is with this place. read more

Still sitting in the drive through waiting for food. It has been over 30 minutes. Absolutely ridiculous.

This isn't the first not so pleasant experience at this location. But nothing worth posting about. Today though is, I ordered my food and went to pay, realized I didn't get my ATM card back from my mom the night before. Pay with my discover card. The young lady that works there says they can't take the card almost laughing cuz she h are me say oh crap grandma has my card! I say why , it's a credit card, you accept credit cards. She says well the computer won't take it. Like wtf does that mean ?!? So I'm questioning why and she says well I guess we don't take discover ... hmmmm interesting! Try to call yo speak to manager about this and get attitude and it's a fax line ! So annoying read more

I went to del taco just now, all I want is just fish taco for $4. I saw that there were busy and a lot of car was waiting behind my car, So after I got them, I just go. When I got home, I saw that I got value taco instead! I didn't eat any of them because I was so mad!!! I just waste my money! I did say it clearly and twice! FISH TACO!!! read more

The slowest del taco I have ever been to! How is the considered "fast food"? I've been in the drive thru for 30 minutes! (No exaggeration) Also, make sure to check your order they always ask if I want green sauce on my quesadilla, I say yes, and then... NO green sauce! Also my quesadilla is not cooked all the way! But seriously if your in a rush DO NOT go in the drive thru! read more

Del Taco - Cheese is not mealted - Mexican Near Me - Winchester, California

2 bold green burritos with extra cheese, for some reason this location can't get them right. Burnt beans, hardly any cheese, NO bold sauce and hardly any green sauce. I couldn't eat the second one, my dog wouldn't even eat it and he eats his own crap. Update: I continue to go here and it's really hit or miss. I either get a nice hot flavorful burrito or just dried up beans I have to cover in hot sauce. It's been another 8 months and this place has totally changed. It's awesome every time I go there. Foods great service is great and a special shout out to Victoria. read more

Went to this Del Taco for the last time today. We got in the drive thru at 7:59pm and only ordered nachos (basically chips and a side of cheese sauce) and an order of beans. It took 23 minutes to finally make it up to the window where we requested to speak to a manager. The manager lady was rude and acted like I was bothering her because I was complaining about their "not so fast" food. I believe I spent more on gas waiting the 23 minutes in line then I spent on the food. Then after not getting anywhere with the rude Manager, we get our food only to have no spoon or fork to eat the beans with. The owners of this location should be embarrassed. If I could give 0 stars, I would. Worst experience of any fast food restaurant I have ever been to. Pathetic! read more

Went through the drive thru around midnight last night. Ordered a well done quesadilla (that was severely undercooked), a couple chicken tacos, nachos and chili cheese fries. We asked the guy for hot sauce at the window paid and left. Everything seemed pretty standard for Del Taco until we opened the chili cheese fries and found that the employees had shoved a handful of hot sauce INSIDE the box...right on top of our food! Wow. We have no idea why the employees felt that was necessary and obviously threw the fries away. Thanks Del Taco. Never again! read more

They should hire people who want a job and not people with a bad attitude. Get all the way home and no sauce or napkins. Messed up the whole meal. Girl was just rude! read more

Pitiful service and really what the hell takes so long to get food I had to get out of the drive tru and get back to work not even ordering. What a waste of time come on hire better people or something read more

Not so fast food. Took about 15 minutes for a burrito, taco and fries. "They were probably busy!"..... not so much, 10:45 am with one car ahead of us and two people inside the restaurant.... consistently slower than the rest of the Del Tacos. Food was good enough so they get another star for that. read more

Super disappointed tonight. I usually love my epic steak and potato burrito after work, but they forgot to put the fries in my burrito. THE FRIES!! Guess that makes it a less than epic steak burrito. read more

This is a newer and more modern Del Taco, and seems super clean. Staff are fast and friendly and the food is up to the standards of all the other Del Tacos. read more

So glad i'm not alone. I came here yesterday and found a piece of plastic in one of my 3 tacos. Advised the Manager I would return tomorrow (today) omw home from work. I get there and there is no Manager on duty but Dylan says he could help me. Told him why I was there, he looked my name up in the book and said he would replace the 1 taco. I was like don't you want to see the taco (I brought it back). No apologies or nothing. The person who originally took my order had intended to replace all 3 tacos but Dylan said no just the 1. Really?? No compensation but a replacement taco and a drink. Uhhh He finally did decide to replace all 3 after another lady asked me what the order was. As I was leaving Dylan writes his name and the store # on a piece of paper and says "Here is this in case you want to call in a complaint. It's up to you". Seriously!! I was a Manager at Taco Bell for 12 years. We've always replaced an order and refund the $ too especially if there was a foreign object in the food. Customer Service what is that? I don't care how close, I wont be coming back to this one. They need some serious restructuring after I read all these complaints. read more

Del Taco - Piece of plastic in my taco (white object) - Mexican Near Me - Winchester, California

This location, has really stepped up its quality and Service since Larry the manager has been here. All jobs have rough days with new help and other circumstances. But this Del Taco has consistently provided good food and great service. read more

Great service love getting late night snacks with them. Clean fast friendly and great tasting food

Service through the drive-through was way to slow took forever just waiting in line then another 5min before they even asked me what I wanted to order the teller was rude and hard to understand not the greatest deltaco experience I have had not to happy with this location the kitchen looked like a tornado blew through also read more

I realize this is fast food and I don't expect the same service that one would expect at a four star establishment, but it's not necessary to be deliberately rude and obnoxious! Won't be going back. I don't believe in giving my hard earned money to a business only to be treated like a piece of garbage by the staff. read more

The worst del Taco I've been too. Every time I go they're ridiculously slow to give you your food when it's super slow. & the food is always cold. read more

At night for minimum three hours every Thursday through Sunday the dryers are down didn't know it took so long to complete something simple orders for a 24 hour stop read more

Went through the drive-thru during my lunch time. It takes about 5 minutes from my work to this location. Yet it took almost my whole 30 minutes lunch to get me food! I was running late, that I didn't realize until I got to my work that they still gave me the wrong order. read more

I've been going to this Del Taco for years now, since I live in the surrounding area. I honestly haven't had a problem with this location until these last few months. I've gone through the drive through a few different times and they always are out of something on the menu, not to mention out of mild sauce... Like really. One night they were short handed and took me half an hour to get my food. Not to mention I saw the only cook in the back munching on food while he was cooking at the same time. I'm over giving this place my time and money. I won't be stoping at this Del Taco for a while. Hopefully they get the help they need and a manger to run this place properly. read more

This a good Del Taco but not the best. The beans in Corona have a better flavor. Not sure why?

MANAGEMENT sucks! Male manager's very rude! I have seen the way he talks to the other workers. I should've taken a video last week. Very discriminating to one of the female employee. Where's the management skills?! I wouldn't want any of my family members to work there, not with that kind of management. It's no wonder that place is always empty & I've only been there 4x. They always mess up my order. This is overall the management's fault!!!!!!!!! Lack of proper management training equals lack of proper employee training. YOU the manager, if you're reading this! Be very careful. You don't know who's watching/listening. read more

Y'all rlly forgot my 4$ street taco kms and I just notice on the freeway back home :/

Giving one star so i can tell my experience. Just went to get a fiesta pack for my family for lunch and when i got home my boyfriend found a hair in his burrito so he went back with the burrito and recept and the manager just glared didnt give a shit and said he needs to go get the box to do anything and to bring it even though we were all pretty much done my boyfriend brought back 2 tacos. The manager then shouts as hes walking out "way to complain" were calling corporate and i hope shes terminated read more

Loooove Del Taco but I can't stand this location. I cringe ordering anything. Most of the time the staff have a scowl on their face and no matter how nice you are they treat you like crap. I smile, say thank you and I'm lucky if I get a grunt. Tonight I went in to order a few drinks, lady was casually wiping the counters in the back. I didn't mind waiting since everyone looked busy. She looks at me and sighs, comes over to me and says "can I help you?" With a look as if I'm inconveniencing her. I ask for two drinks, she takes payment and gives me the cups, I smile and thanked her and she just looks me up and down with zero smile and walks away. What the hell? I felt like I walked into her house and asked if I could borrow something. This is a natural occurrence here. Could understand if I gave them crap or complained. I've been to every del taco in Temecula Valley, this is the only store with this problem and unfortunately I own a home nearby and am stuck going to this one. Bummed. read more

the single most poorly run Del Taco in Southern California. Out of items, only preparing grill items (burgers, fries, etc), machines not working, ridiculously long drive thru waits, food made wrong, kids who don't care working the counter and drive thru. Go to the one on Winchester near Margarita you'll be much happier. We have now stopped going to this shitshow of a location period. You should too. read more