I want to thank Best Buy for helping us out with problem we had that the geek squad wasn't able to…read morefix but the manager Adam was able to in 5 minutes. My wife is over the moon. we've always used Best buy for everything from TVs and computers to actually a refrigerator freezer. so just want to say thank you so much! Adam. we will continue to use Best buy because of your service. Cmdr. RE Yantorno

This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

Quick response, prompt repair at a fair price. I plan to use this company going forwardread more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

Our dryer recently broke and after a quick google search I thought we would try to fix the switch…read moreof the dryer ourselves rather than buy a new one or call an appliance repair man. My husband mentioned that there is a small local business in Folsom that sells all kinds of appliance parts. I stopped by and the women there spent time with each customer giving tips on repair and ensuring they have the right part. When she waited on me, I showed her picture of the part and she said let's try this small $18 part which most likely is the problem. If that doesn't work you can Capp and I will have the switch ready for you. She was absolute right. I went from buying new dryer t o fixing it myself with an $18 part thanks to the knowledge of this woman. Thank you !!!

I needed a new oven element. I called ahead and was given great advice. I drove down .They…read morecouldn't have been nicer or more helpful. Price was half of what I found online. I will definitely shop here when next needed. Staff was knowledgeable, helpful, and professional. My oven works great now.

Gerhard's did a great job, on many levels…read more 1. Ordering was easy. I combined browsing their web-site with talking to a customer representative, and found an appliance that suited me and fit my budget. I have purchased previously, and was happy to realize my name, # and delivery address were on file. Even better, I thought I recognized the voice on the phone and confirmed it was indeed BRIANNA (sp?), who had been helpful in the past and was again. I believe it says something good about a company, when even the phone service people stay on for several years. Bonus, Brianna input the price at the New YEAR's sales level which was 35% less than what was showing on the Web-site. 2. The delivery was coordinated. I was given a 4-hour window, sent a reminder, and updated with a 30-minte and 10-minute arrival time. 3. The Delivery men were strong, professional and courteous. They carried the stove to the 3rd floor and installed and tested it. Overall a very good experience.

LG Washers are GARBAGE! 16 months old and lid hinge broke…read moreoff. Even with extended warranty they refused to fix it. I guess LG means LOTS of GLUE that holds this LOW QUALITY washer together. Save your monies DO NOT BUY LG PRODUCTS!!

Is a very good appliance store and the best things are the prices, they have very good prices and…read morein good conditions

From the owner: L&M Appliances outlet is the place to save on brand new floor displays, scratched, dented,…read morediscontinued, open box, gently used and overstocked appliances. Visit L&M Family Appliances for the best deals. Will deliver in Philadelphia for small fee. We also haul out your old appliances for a small fee, and recycle old appliances !

My brother needed to get his stove top put in. Tariq came very quickly and diagnosed the problem,…read morehe told me he would come out to put the stove in last Friday. He did an amazing job, he was very professional and on time.

Does not return calls in 24hrs…read more ...................:..:...:..:./.::...::................:.:.................................................................

There was a young lady who helped me she was very polite and eger to help , she took her time and…read moredidn't seem bothered by my many questions, unfortunately I didn't get her name , I've noticed that many of the team members at this particular store are helpful and go out of there way to help the customers, on my way out the store the cashier on the fast lane helped me to checkout it was a guy an older man , this store always does a great job ! I'll be back

Service stinks at this Home Depot. Was getting carpet and looking for someone to cut it another…read morelady was also waiting. Talked to someone who worked there and he said someone would be right there. 30 minutes I went up and talked to another worker and finally got home to cut the carpet. Then 3 other workers showed up after he was done. Customer service sucks in this place.

I have purchased washer's n dryer's throughout my life .They take the old out install the new …read more give a 2 yr warranty .It"s great to purchase when you can not afford Brand New ! My appliances have lasted 5-8 yrs. I tell everyone D's is the most trusted place to buy reconditioned appliances!